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LANDSCAPING SUPERSTORE Avis 

171
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Good quality. Good delivery. Over estimated how much.So delivery company came and took excess away. So 1 bag does about 12m2.

L'entreprise a répondu

Noté 4 sur 5 étoiles

I ordered from Landscaping Superstore because my usual local woodyard, J Gard & Sons Ltd were only listing decking in 4.2 metre lengths - I wanted 3.6 metre lengths. When my order arrived, I was surp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Summerhouse was delivered in good time. All parts there and unloaded safely. Put together relatively easily, although some areas didn't tighten in as much as hoped, but still love it.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordering was fairly straightforward. The website gave an appropriate delivery date, but we didn't get a confirmation. I left it a few more days then contacted Customer service who said there had been... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles pour l'aménagement paysager

À propos de LANDSCAPING SUPERSTORE

Écrit par l'entreprise

Who are we?

LANDSCAPING SUPERSTORE has everything you need to improve your home through a wide range of products at the right value and right time, with helpful people and effortless, inspirational e-commerce.

Earn SUPER rewards

Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

171 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,3

Tous les avis

(171)

104 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good quality

Good quality. Good delivery. Over estimated how much.So delivery company came and took excess away. So 1 bag does about 12m2.

8 octobre 2026
Avis spontané
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Réponse de LANDSCAPING SUPERSTORE

Good morning Jane,

Many thanks for taking the time to review us. We're glad to have been able to help, and if you need anything else in the future please let us know.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

Very good company thanks

Very good company thanks

12 octobre 2026
Avis spontané
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Réponse de LANDSCAPING SUPERSTORE

Good morning Sebastian,

Many thanks for the 5 star review. We're very appreciative, and hope to see you again in the future.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

A great experience as always

A great experience as always - web site easy to work and the after sales care was excellent. Thank you all.

30 septembre 2026
Avis spontané
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Réponse de LANDSCAPING SUPERSTORE

Good morning Allan,

Thank you for taking the time to leave us such a great review. We're glad to have been able to help, and we look forward to seeing you again soon.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

Good service

8 octobre 2026
Avis spontané
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Réponse de LANDSCAPING SUPERSTORE

Hi Anthony,

Many thanks for taking the time out of your day to review us. Thank you for your kind comments about our service, and if you need anything else in the future please let us know.

Kind regards,
Phil.

Noté 4 sur 5 étoiles

Good price and good quality

Good price and good quality. Excellent support staff on the phone. I would appreciate a notice with the exact date of the delivery, otherwise all went very well.

1 octobre 2026
Avis spontané
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Réponse de LANDSCAPING SUPERSTORE

Hi Marina,

Many thanks for taking the time to review us.

We're glad to hear that things went well, and we hope to see you again in the future.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

On time and really good delivery guy ……

On time and really good delivery guy … helpful and efficient

23 septembre 2026
Avis spontané
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Réponse de LANDSCAPING SUPERSTORE

Good morning Jason,

Many thanks for taking the time to review us. We're glad to see that the delivery driver was helpful, and that the delivery was on time.

We hope to see you again in the future.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

Good helpful service!

2 septembre 2026
Avis spontané
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Réponse de LANDSCAPING SUPERSTORE

Hi John,

Many thanks for reviewing us! We hugely appreciate it, and hope to see you again in the future.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

Very Good company and the best price

Very Good company and the best price

18 septembre 2026
Avis spontané
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Réponse de LANDSCAPING SUPERSTORE

Good morning Fabio,

Many thanks for taking the time to review us. We're glad to see that you received a 5 star experience, and we hope to see you again in the future.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

Product was good quality and as…

Product was good quality and as described. The delivery was excellent, the bulk bag being placed where required with no fuss.

23 septembre 2026
Avis spontané
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Réponse de LANDSCAPING SUPERSTORE

Good morning Reginald,

Many thanks for taking the time to review us. I am pleased everything was expected, and we hope to see you again in the future.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

Summerhouse the shire

Summerhouse was delivered in good time.
All parts there and unloaded safely.
Put together relatively easily, although some areas didn't tighten in as much as hoped, but still love it.

10 septembre 2026
Avis spontané
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Réponse de LANDSCAPING SUPERSTORE

Good morning Charlotte,

Thank you for taking the time to review us! Great to see that this arrived as expected, and that you're pleased with your summerhouse.

We hope you enjoy making lots of happy memories using it!

Thank you again, and we hope to see you again in the future.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

Shed

Well made product excellent,price and very good delivery time

24 septembre 2026
Avis spontané
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Réponse de LANDSCAPING SUPERSTORE

Hi Lynda,

Thank you for taking the time to review us! Great to that the product is well made, and that delivery was as expected.

If you need anything else in the future, please let us know.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

The item was delivered promptly and the…

The item was delivered promptly and the driver was very helpful

10 septembre 2026
Avis spontané
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Réponse de LANDSCAPING SUPERSTORE

Good Afternoon,

We're so glad to hear your item arrived promptly and our driver provided excellent service! We truly appreciate your positive feedback.

Kind Regards

Samantha

Noté 1 sur 5 étoiles

Very poor experience

Very poor experience – I would not recommend this company.

I placed an order expecting it to be delivered within the timescale given. Since ordering, I have discovered that the order appears to be being fulfilled from India, and I have now been given several delivery dates which have come and gone without the goods arriving.

Communication and the repeated failed delivery promises have left me with very little confidence in this company. Based on my experience so far, I am seriously concerned about the legitimacy and reliability of the operation.

I have given the company sufficient opportunity to deliver what I paid for. If the goods are not supplied as promised, I will now be pursuing recovery of my money through my credit-card provider under Section 75 of the Consumer Credit Act 1974, as appropriate.

I would strongly advise anyone considering ordering to exercise caution and check exactly where the goods are being dispatched from and what protection they have before making payment.

10 septembre 2026
Avis spontané
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Réponse de LANDSCAPING SUPERSTORE

Good morning Aaron,

I’m sorry to hear about the difficulties you’ve experienced with your order.

From my understanding, your order should have been delivered on Saturday. However, I’ll ask our Customer Service team to look into this and get in contact with you as soon as possible.

When the order was placed, the item was listed with an estimated delivery time of 5–6 working days. Unfortunately, on this occasion, the delivery has taken slightly longer than expected. As these delivery times are estimates, there can occasionally be unforeseen delays with our couriers.

That said, we completely appreciate the frustration this has caused and apologise for the inconvenience.

Our team will be in contact shortly to assist you further.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

Good delivery experience

Good delivery experience. Order was placed exactly as asked. Will be using again

2 août 2026
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Réponse de LANDSCAPING SUPERSTORE

Good morning,

Thank you for taking the time to leave us this 5 star review! We massively appreciate it, and hope to see you again in the future.

Kind regards,
Phil.

Noté 4 sur 5 étoiles

With experience .....

I ordered from Landscaping Superstore because my usual local woodyard, J Gard & Sons Ltd were only listing decking in 4.2 metre lengths - I wanted 3.6 metre lengths. When my order arrived, I was surprised to find it delivered by Gard's! Rechecking their website, it was updated to show various lengths - presumably they had by then received a new delivery. It would have been cheaper if I'd waited - I'll have to put it down to experience !

10 août 2026
Avis spontané
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Réponse de LANDSCAPING SUPERSTORE

Good morning,

Thank you for taking the time to review us! We appreciate you taking the time to do so.

If you do need anything else in the future, please let us know and we shall be happy to help.

Kind regards,
Phil.

Noté 3 sur 5 étoiles

NB: NO LID ACCESS!!! Marantia tank

We are a trade specifier, and get large modern water tanks and storage from several suppliers.
We are used to seeing technical literature.
The technical literature misses out key details, mainly , in not having any lid access to it at all!! It is a completely sealed unit ,which isn't stated anywhere. This is important if you want to feed into the tanks in different ways /proximities and not just from a vertical downpipe , or just to link a couple of tanks together.
The colour representation on the website literature is not as it appears in real life. We ordered a sandstone color and it is radically different from every other suppliers version of "sandstone"..which I would call a light creamy beige...what came is very deep reddy caramel!The client and everyone else onsite thought it was deep bricky pink.
The did offer us a discount ,but I had to keep chasing for replies and resolution..I will have to paint it to match other tanks in situ. I think their details leave much to be desired if you're relying on the details!

29 juillet 2026
Avis spontané
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Réponse de LANDSCAPING SUPERSTORE

Good morning Fiona,

I am sorry to hear of the issues with your order. Unfortunately I cannot locate your order details from the information in this review, but I am happy to see that a discount was offered to you.

Apologies once again for any inconvenience caused.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

Pleased as punch

Brilliant service...on time very friendly.Ordered twice now will stick to this company for my next project great value fir money .Thankyou

1 août 2026
Avis spontané
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Réponse de LANDSCAPING SUPERSTORE

Hi Stephanie,

Thank you for reviewing us. We appreciate it, and are glad to hear that you received brilliant service.

We hope to see you again in the future.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

Ordering was fairly straightforward

Ordering was fairly straightforward. The website gave an appropriate delivery date, but we didn't get a confirmation. I left it a few more days then contacted Customer service who said there had been a mix-up and sorted out a delivery date. It wasn't a problem as there was no real urgency. We got a delivery time slot on the day. The driver put the order on the drive safely. So all in all I was satisfied with the order and service.

22 juillet 2026
Avis spontané
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Réponse de LANDSCAPING SUPERSTORE

Hi Mark,

I hope that you are well. Thank you for reviewing us! We apologise for the initial mix-up, and appreciate your understanding.

Great to see that you were given a time slot. Thank you again for your understanding, and we hope to see you again in the future.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

Gentleman that we spoke to when placing…

Gentleman that we spoke to when placing the order took full ownership and responsibility for ensuring delivery would be made in a timely manner, which it was. Felt reassured throughout

22 juillet 2026
Avis spontané
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Réponse de LANDSCAPING SUPERSTORE

Good morning,

Thank you for taking the time to review us! It's great to hear that you were given the reassurances about your delivery.

If you need anything else in the future, please let us know and we shall be more than happy to help.

Kind regards,
Phil.

Noté 1 sur 5 étoiles

Absolutely shocking service from you

Absolutely shocking service from you.
Said online 2-3 day delivery. Then you send me an email saying it will be a week after the 3days.
I phone everyday to get an update to be put in hold while you speak to your suppliers. They can’t tell you a date so you say we will call you in the morning with an update- never get an update do I need to call you again. Then you start saying if it’s in the folder at suppliers to be put out for delivery. I phone sign the next few days everyday chasing the order to be told the exact same spiel again. Over 2 weeks later I’m still none the wiser as to when we get the delivery/ buy don’t worry, I have all the time in the world to chase an for an answer everyday🙄
Shocking service this time, great when I used them last year.

30 juillet 2026
Avis spontané
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Réponse de LANDSCAPING SUPERSTORE

Good morning Jimmer,

I am sorry to hear of the issues you are experiencing with your order. Unfortunately, I'm unable to locate your order with the details provided in this review - but if you'd kindly email feedback@cmostores.com with your LS order number - we shall be more than happy to investigate.

Apologies once again, and we look forward to getting the matter resolved for you.

Kind regards,
Phil.

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