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LANDSCAPING SUPERSTORE Avis 

171
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Good quality. Good delivery. Over estimated how much.So delivery company came and took excess away. So 1 bag does about 12m2.

L'entreprise a répondu

Noté 4 sur 5 étoiles

I ordered from Landscaping Superstore because my usual local woodyard, J Gard & Sons Ltd were only listing decking in 4.2 metre lengths - I wanted 3.6 metre lengths. When my order arrived, I was surp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Summerhouse was delivered in good time. All parts there and unloaded safely. Put together relatively easily, although some areas didn't tighten in as much as hoped, but still love it.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordering was fairly straightforward. The website gave an appropriate delivery date, but we didn't get a confirmation. I left it a few more days then contacted Customer service who said there had been... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles pour l'aménagement paysager

À propos de LANDSCAPING SUPERSTORE

Écrit par l'entreprise

Who are we?

LANDSCAPING SUPERSTORE has everything you need to improve your home through a wide range of products at the right value and right time, with helpful people and effortless, inspirational e-commerce.

Earn SUPER rewards

Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

171 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(171)

104 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Late delivery

Late delivery, lack of communication and when it was confirmed it got pushed back again, order still hasn’t been delivered

5 mai 2026
Logo de LANDSCAPING SUPERSTORE

Réponse de LANDSCAPING SUPERSTORE

Good Evening,

Thank you for taking the time to leave a review.

I am so sorry you are yet to receive your order.

We were advised by our supplier delivery would be with you on the 30th April and we have had no further notifications from them to advise it couldn't be delivered or has been delayed.

I have emailed them to chase this up for you and we will come back to you with an update.

Kind Regards

Samantha

Noté 1 sur 5 étoiles

Non receipt of goods purchased

To date, I have not received all of my orders. The first two bags were delivered without any problems. Then a different driver came with 3 pallets after a wait of over 2 weeks and did not have the correct equipment to move the pallets. One was deposited on my driveway and after phone calls with tendering express, Braintree, the pallet was moved to the side but the driver left with the remaining 2 bags promising to return with the correct lifting equipment. I am now going to ask for a refund of the two bags that were not delivered. I will NEVER buy from Landscaping again and would not recommend this company.

20 avril 2026
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Réponse de LANDSCAPING SUPERSTORE

Good Evening,

Thank you for taking the time to leave a review.

I do apologise about the issues receiving your order in full.

I can see from the notes on your order that there was an issue with where to offload the items as pallet trucks cannot travel over grass or gravel without sinking/getting stuck.

I can see you have spoken with customer services to get a collection and refund arranged.

Apologies about the problems with this.

Kind Regards

Samantha

Noté 1 sur 5 étoiles

The item arrived damaged and am still…

The item arrived damaged and am still waiting for my refund

23 avril 2026
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Réponse de LANDSCAPING SUPERSTORE

Good Evening,

Thank you for taking the time to leave us a review.

I do apologise your item was received damaged, I can see you have since been fully refunded for you order since leaving your review.

Kind Regards

Samantha

Noté 1 sur 5 étoiles

Product unsuitable and slow to refund

Product was unsuitable despite verbally checking and confirming prior to delivery. Still waiting for my refund 1 week post rejecting and refusing to take delivery

8 avril 2026
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Réponse de LANDSCAPING SUPERSTORE

Good afternoon,

I sincerely apologise for the issues with your order. I can see that my colleague is liaising with the manufacturer regarding the items being refused. We're hoping for an update shortly, and as soon as it has been received we shall be in tought.

Apologies once again for the inconvenience, and we look forward to speaking to you soon to get this matter resolved.

Kind regards,
Phil.

Noté 4 sur 5 étoiles

Good stuff easy to use

Good stuff easy to use

4 avril 2026
Logo de LANDSCAPING SUPERSTORE

Réponse de LANDSCAPING SUPERSTORE

Hi Adnan,

Thank you for taking the time to review us! I am pleased that this was easy to use, and we appreciate you choosing to shop with us.

If we can help further in the future, please let us know.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

Great price, great delivery.

Best price I found, delivery driver, could not have been more helpful, he dropped it off as close as possible to our door, I'm very happy and would highly recommend.

6 avril 2026
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Réponse de LANDSCAPING SUPERSTORE

Good afternoon Joann,

Excellent news that the driver was so helpful! Thank you for providing us with this review, and we hope to see you again in the future.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

Good customer service

Ordered about 3 ton of sharp sand to put on my lawn

Had a problem with the delivery (3rd party) but Bogdan, Teegan and Renn in customer service were very helpful and got them to come back and move the delivery to where I wanted it.

Thanks!

20 mars 2026
Avis spontané
Logo de LANDSCAPING SUPERSTORE

Réponse de LANDSCAPING SUPERSTORE

Good afternoon Jack,

Thank you very much for taking the time to review us! I have passed this on to my colleagues, who really appreciate your feedback. We're very pleased to see that we were able to get this rectified.

We hope to see you again in the future, and thank you for your patience whilst we rectified the issues.

Kind regards,
Phil.

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