Good quality. Good delivery. Over estimated how much.So delivery company came and took excess away. So 1 bag does about 12m2.
L'entreprise a répondu

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Good quality. Good delivery. Over estimated how much.So delivery company came and took excess away. So 1 bag does about 12m2.
L'entreprise a répondu
I ordered from Landscaping Superstore because my usual local woodyard, J Gard & Sons Ltd were only listing decking in 4.2 metre lengths - I wanted 3.6 metre lengths. When my order arrived, I was surp... Voir plus
L'entreprise a répondu
Summerhouse was delivered in good time. All parts there and unloaded safely. Put together relatively easily, although some areas didn't tighten in as much as hoped, but still love it.
L'entreprise a répondu
Ordering was fairly straightforward. The website gave an appropriate delivery date, but we didn't get a confirmation. I left it a few more days then contacted Customer service who said there had been... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 12, 6 Burrington Road, PL5 3LX, Plymouth, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Not happy with service. Third party business. So read all the rules information before buying.

Réponse de LANDSCAPING SUPERSTORE

Réponse de LANDSCAPING SUPERSTORE
Service was absolutely good delivery driver was absolutely superb placing the stones where I needed them ordered 16 bags. I’m gonna order another 10 because you’re so good.

Réponse de LANDSCAPING SUPERSTORE

Réponse de LANDSCAPING SUPERSTORE
From ordering to delivery was exceptionally quick. Everything came as what was ordered and ready to be put down in garden. Would definitely recommend and use again thanks

Réponse de LANDSCAPING SUPERSTORE
Easy to order, straightforward website. Arrived on time with a very efficient driver.

Réponse de LANDSCAPING SUPERSTORE
Great quality topsoil, (no stones or twigs👏) would def recommend & order again.
Communication was good after placing the initial order & the delivery guy was really polite & helpful and placed it exactly where I needed it on my front drive.
Very happy customer 🌟

Réponse de LANDSCAPING SUPERSTORE

Réponse de LANDSCAPING SUPERSTORE
You get what you order which is a big plus in my books

Réponse de LANDSCAPING SUPERSTORE
Product as expected , Kept me informed of delivery, good work

Réponse de LANDSCAPING SUPERSTORE
Great service. Arrived two days after order as advised. Kerbside delivery was as requested with the delivery driver.

Réponse de LANDSCAPING SUPERSTORE
Great support relating to delivery dates and fantastic support on the day. Top notch service.

Réponse de LANDSCAPING SUPERSTORE
Fast response. Great delivery - the driver rang 10 minutes before arrival. Helpful to a tee and great quality topsoil for my new garden. Green fingers made easy.

Réponse de LANDSCAPING SUPERSTORE
Easy to use website and helpful staff when I called to check something. Price of stones was good compared to other online options. Delivery was relatively quick and I was kept informed throughout. Will certainly use again.

Réponse de LANDSCAPING SUPERSTORE
Shocking service. A different story every time you contact them. First promise of delivery in a particular week. After payment the delivery week suddenly could not be guaranteed. Then a telephonic conversation confirming a Friday delivery. Thereafter an email about the order being delayed. Then a telephonic conversation saying they need to check with supplier because they are not sure. Another telephonic conversation stating the goods were delivered the day before the delay notice was sent. Then an excuse that the deliveries had “technical issues” all week showing stock on the system as either delivered or damaged. Now the holding position is that their supplier needs to investigate and it is a bank holiday weekend so maybe they will have an answer on Tuesday. Not once was the promise of a call back actually fulfilled.
Update: delivery arrived Tuesday after the bank holiday. The joists were the wrong size even though the order clearly stated the size. Apparently they do not even sell the size we ordered. The joists were not unloaded, they were sent back with the Courrier and a refund requested. Two weeks later the refund was processed. The next day after the refund was processed, another Courrier arrived to collect the joists that were never unloaded.
This company must be bleeding money on wasted costs.

Réponse de LANDSCAPING SUPERSTORE
Very happy with my decking it came early with a mix up on the order they went above and beyond by taking the load back and redelivered the same day witch is a miracle as I live on the Isle of wight the driver could not have done anymore with his help 5 stars all the way well done and thank you.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.