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LANDSCAPING SUPERSTORE Avis 

171
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Good quality. Good delivery. Over estimated how much.So delivery company came and took excess away. So 1 bag does about 12m2.

L'entreprise a répondu

Noté 4 sur 5 étoiles

I ordered from Landscaping Superstore because my usual local woodyard, J Gard & Sons Ltd were only listing decking in 4.2 metre lengths - I wanted 3.6 metre lengths. When my order arrived, I was surp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Summerhouse was delivered in good time. All parts there and unloaded safely. Put together relatively easily, although some areas didn't tighten in as much as hoped, but still love it.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordering was fairly straightforward. The website gave an appropriate delivery date, but we didn't get a confirmation. I left it a few more days then contacted Customer service who said there had been... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles pour l'aménagement paysager

À propos de LANDSCAPING SUPERSTORE

Écrit par l'entreprise

Who are we?

LANDSCAPING SUPERSTORE has everything you need to improve your home through a wide range of products at the right value and right time, with helpful people and effortless, inspirational e-commerce.

Earn SUPER rewards

Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

171 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(171)

101 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great product and prompt delivery.

Great product and prompt delivery.

24 février 2026
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Réponse de LANDSCAPING SUPERSTORE

Hi BigDaf,

Many thanks for taking the time to review us. We are glad to see that this reached you quickly.

We hope to see you again soon!

Kind regards,
Phil.

Noté 1 sur 5 étoiles

Terrible never again

Terrible never again. Bought £484 of 20mm pea shingle. Next day I get an email stating non in stock but I can have limestone chippings... No way. Only option was refund so I asked for refund. Next day I get another email stating because I cancelled the order I can't have a refund until it's been taken off the truck.... Erm You didn't have it to put on the truck. Demanded instant refund because it's now holding the job up and I need the money to buy stuff elsewhere. Been waiting now 5 days for refund. Got an email 3pm today today 6 days later stating they have now sent the refund and it will take 3-5 days to get receive the funds. Don't ever buy anything from landscaping superstore. They are cheap for a reason.

19 février 2026
Avis spontané
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Réponse de LANDSCAPING SUPERSTORE

Good Morning,

Thank you for taking the opportunity to leave us a review.

I do apologise for the issues you have experienced whilst placing an order with us.

Unfortunately as you have not supplied any order information I am unable to look in to this issue further to have this investigated.

If you wish us to look in to this further please do email us on feedback@cmostores.com with your order number.

Kind Regards

Samantha

Noté 5 sur 5 étoiles

Professional

Professional, prompt, effective purchase & delivery.

17 février 2026
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Réponse de LANDSCAPING SUPERSTORE

Hi Mark,

Thank you for leaving us 5 stars! We are very happy to see that this was as expected, and that you got to experience our professionalism first hand.

We hope to see you again in the future.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

Seamless process

Easy, friendly & professional service.

Prices were also competitive 😊

Was given exact delivery dates which worked well for both myself & my client.

Would definitely use & again & recommend.

17 février 2026
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Réponse de LANDSCAPING SUPERSTORE

Hi Kirsty,

I am happy to see that you received excellent service. Thank you for the 5 stars and the recommendation, and we hope to see you again in the future.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

Great support and delivery went well…

Great support and delivery went well even though we are in a very remmote part of Suffolk - thank you.
Excellent customer service.

28 janvier 2026
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Réponse de LANDSCAPING SUPERSTORE

Good afternoon,

Thank you for taking the time to leave us this review. We are glad to have been able to help, and hope to see you again in the future.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

a very helpful…driver.

I was called by your very helpful deliveriy driver to see where i would like my pea gravel left and he was very polite and helpful

11 janvier 2026
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Réponse de LANDSCAPING SUPERSTORE

Hi Graham,

Thank you for your 5 star review! We're glad to see that the driver was able to assist in a polite and helpful way.

If you need anything further from us in the future, please let us know.

Kind regards,
Phil.

Noté 2 sur 5 étoiles

£150 for a 60 mile delivery is…

£150 for a 60 mile delivery is outrageous.

24 décembre 2025
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Réponse de LANDSCAPING SUPERSTORE

Good morning Mr Payne,

Firstly, Happy New Year to you. We hope you had a good Christmas and good time celebrating seeing in 2026.

Having looked into your order, I can see that this item was sent directly from the manufacturer, rather than our own stock. The delivery cost was for a palletised delivery from Warminster.

I hope this helps to clarify, but if you have any questions or need any further assistance please let us know.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

Very satisfied with the customer…

Very satisfied with the customer service center. They responded to my questions almost immediately. Very helpful. Just a small remark about the delivery. The driver did not call me before he arrived and placed my order in an inconvenient place. But I am satisfied with the service and the price.

27 novembre 2025
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Réponse de LANDSCAPING SUPERSTORE

Hi Janis,

Thank you for your 5* review! We appreciate you taking the time to feed this back. We apologise for you not receiving a call beforehand - this was requested but is at the driver's discretion. We're sorry that on this occasion the phone call did not happen.

If we can help with anything in the future please let us know.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

My 12x8 shed

From start to finish the whole ordering & delivery process was terrific. They could not have been more helpful. I had frequent emails and phone calls updating my order details and when delivery was expected. It took around 14 days to get my shed which is a really good product . Excellent company. Highly recommended.

19 novembre 2025
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Réponse de LANDSCAPING SUPERSTORE

Good afternoon,

Thank you for 5* review. We massively appreciate your comments, and we're happy that we could help with your enquiries.

We hope you enjoy your new shed, and if you need any further assistance in the future please let us know.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

Good price, great service.

Good price, arrived on time, and the driver called ahead!

6 novembre 2025
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Réponse de LANDSCAPING SUPERSTORE

Good afternoon,

I'm glad to see that the driver called ahead, and that everything went to plan.

Thanks for choosing to shop with us, and we hope to see you again.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

Good

It arrived onetime my order and was kept at the right place

29 octobre 2025
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Réponse de LANDSCAPING SUPERSTORE

Hi Husna,

Thank you for leaving us this 5* review. I am happy to see that this arrived on time.

We hope to see you again in the future.

Kind regarrds,
Phil.

Noté 5 sur 5 étoiles

Very pleased with the coping stones I…

Very pleased with the coping stones I purchased, they look fantastic and you can see they are high quality. Melanie at Landscaping Superstore was very helpful and patient when she helped me with queries I had. Would highly recommend this company, delivery was quick and on time.

8 octobre 2025
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Réponse de LANDSCAPING SUPERSTORE

Hi Mark,

Thank you for taking the time to leave us this review, we really appreciate the 5*'s.

We hope to see you again in the future.

Kind regards,
Phil.

Noté 5 sur 5 étoiles

Amazing purchase experience and good…

Amazing purchase experience and good quality. Very prompt delivery and Simon was helpful across the board

12 octobre 2025
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Réponse de LANDSCAPING SUPERSTORE

Hi George,

Thank you for taking the time to leave us this 5* review. We appreciate it, and hope to see you again.

Kind regards,
Phil.

Noté 1 sur 5 étoiles

DO NOT DEAL WITH THIS COMPANY

DO NOT DEAL WITH THIS COMPANY. We ordered several sets of coping stones for jobs and it took months to get our products. The customer service is some of the worst we have dealt with as a business. They cost us and our customers a huge amount of money, time and stress and they couldn’t care less because you are passed about between so many staff that have bonuses what is going on. Steer clear.

30 juillet 2025
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Réponse de LANDSCAPING SUPERSTORE

Good Morning,

Thank you for taking the time to leave a review.

I am sorry for the long delays you received with your orders. Unfortunately at the time your orders were placed we were unknowingly about to go through a process of being bought out by a another Business, which did cause unforeseen delays and disruption to customers receiving their orders.

We are now back to normal trading since this has happened and I can only sincerely apologise to you that this affected you.

I do hope you give us the opportunity again for any future orders.

Kind Regards

Samantha

Noté 1 sur 5 étoiles

Just another dropshipper

Just another dropshipper. We have made a mistake of ordering from them. They keep zero stock. Everything is dropshipped from real supplier. The problem is the customer service knows nothing about deliveries.

We keep getting the same update from them: "we do not know where the goods are but will find out from the supplier". Then they make a promise to follow up and never do.

Just a dropshipper without the proper system in place so they can actually track the deliveries. Poor

27 août 2025
Avis spontané
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Réponse de LANDSCAPING SUPERSTORE

Good Afternoon,

Thank you for taking the time to leave a review.

Unfortunately as you have not left any details regarding your order I am unable to look in to this to ensure its been resolved for you.

If you are still needing assistance please do email us on feedback@cmostores.com and we will do everything we can to assist you.

Kind Regards

Samantha

Noté 1 sur 5 étoiles

Order placed could not give eta of delivery had to cancel

Order coping stones on 30/06/25, contacted them a week later for ETA to be told they don't know. I said a week, month could not tell me. Phoned company which produces the coping stones they said landscaping superstore had a big back order due to change in ownership and no ETA could be given as orders were being processed in place order.

Found the exactly same stones on another website, cheaper and they were delivered in 14 days.

All I can say don't take orders if you can't fulfill them. Plus don't lie and say it won't be quicker to purchase from another supplier because it was.

10 août 2025
Avis spontané
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Réponse de LANDSCAPING SUPERSTORE

Good Afternoon,

Thank you for taking the time to leave a review.

I do apologise about the delays with your order and for unfortunately not being able to fulfil this properly.

As you have not provided any order details I am unable to look in to this properly for you to see how this went wrong or what we could have done better.

Kind Regards

Samantha

Noté 1 sur 5 étoiles

Shocking

Shocking

Ordered £1k of products but no delivery. Made contact, to be told they have been bought over and no idea when delivery will be made.

You would have thought that good customer service meant they would reach out but no, just keep my money for over 3 weeks and another 7 days before i get a refund.

7 juillet 2025
Avis spontané
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Réponse de LANDSCAPING SUPERSTORE

Good Evening Andrew,

Thank you for taking the time to leave a review.

I do apologise that your order was so delayed and also for the lack of communication regarding this.

We have recently been bought out by another company called Lords Group PLC and unfortunately this has caused some delays with some of our customers orders.

I can see since leaving your review that you have since received your refund.

Apologies once again.

Kind Regards

Samantha

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