La Residence Interiors Avis 

421
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Wow what a fantastic company I received my long awaited table today and it didnt disappoint Delivery date met. 2 lovely guys delivered it. Quality is beautiful Highly recommend

Noté 5 sur 5 étoiles

Absolutely love our new table it really looks fab in the new dining room, delivery was exceptional with care and setting it up for me! 5 ⭐️⭐️⭐️⭐️⭐️

Noté 5 sur 5 étoiles

The quality of the furniture at La Residence is amazing. We were lucky enough to visit the showroom and the people there were so helpful and knowledgeable. We have bought 2 pieces from them and the de... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent throughout my journey of deciding to have this gorgeous ottoman sofa table....shall I, shan't I? I am absolutely delighted with it and it looks fantastic in our lounge with our new suite.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles

Écrit par l'entreprise

La Residence Interiors was founded over a decade ago by Dan and Sarah Cook as they began renovating properties in the UK and France. Struggling to find high-quality, luxury furniture to style and furnish their homes, they began designing their own, which led to the creation of an exclusive collection that marked the birth of La Residence Interiors. Since our establishment in 2012, La Residence Interiors has flourished, creating timeless, elegant and exclusively designed furniture with an unwavering commitment to quality which are built to last for years to come. Our passion lies in offering our customers unique and stylish pieces which are delivered to your home by our white glove delivery team as soon as possible so you can start enjoying your furniture in no time at all. We dedicate our growth to our strong customer relationships and passionate team of experts who are always at hand to help you make those important decisions. Our website offers our customers an opportunity to see our furniture in beautiful lifestyle settings, inspiring our customers to recreate the magic in their own homes. We complement our digital presence with a spacious showroom located in the heart of Alfold, Surrey, which draws in visitors with captivating lifestyle settings and of course a team of knowledgeable and friendly showroom advisors. We invite you to explore our exclusive collection, designed to bring a touch of luxury to your interior. Visit www.laresidenceinteriors.co.uk to start your journey with La Residence Interiors today.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

421 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(421)

212 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

On time very polite

On time very polite

7 août 2026
Logo de La Residence Interiors

Réponse de La Residence Interiors

Dear Glynis,

Thank you for your kind words. It was a pleasure helping you. We really appreciate your positive feedback.

Kind regards

The La Residence Interiors Team

Noté 5 sur 5 étoiles

Excellent service and quality of…

Excellent service and quality of products. Very helpful and friendly staff and I have already recommended to family friends and work colleagues. I will certainly purchase from them again.

6 août 2026
Logo de La Residence Interiors

Réponse de La Residence Interiors

Dear Janet,

Thank you so much for your wonderful feedback. We are delighted to hear that you were happy with the quality of our products and the service you received from our team. It means a great deal to us that you have recommended us to your family, friends and colleagues. We truly appreciate your support and look forward to welcoming you back again soon.

Kind regards

The La Residence Interiors Team

Noté 5 sur 5 étoiles

A great company to deal with

A great company to deal with. Thank you. Everything great 👍

5 août 2026
Logo de La Residence Interiors

Réponse de La Residence Interiors

Dear Elizabeth,

Thank you so much for your kind words. We are delighted to hear that you had such a great experience with us, we truly appreciate your support. We look forward to helping you again in the future.

Kind regards


The La Residence Interiors Team

Noté 4 sur 5 étoiles

We had a great experience dealing with Sue!

We had a great experience dealing with Sue at La Residence Interiors. From the very beginning, Sue was incredibly helpful, responsive, and professional throughout the entire process.

Unfortunately, the item we ordered was discontinued, and the revised back-in-stock date was much further away than we had anticipated, so we ultimately decided to request a refund. Although it wasn't the outcome we had hoped for, Sue handled everything exceptionally well. She kept us informed, responded to our queries promptly, and worked hard to offer solutions before processing our refund quickly and efficiently.

Excellent customer service can make all the difference, especially when things don't go to plan, and Sue was a pleasure to deal with throughout. We wouldn't hesitate to recommend La Residence Interiors based on the level of service we received. Thank you, Sue!

4 août 2026
Logo de La Residence Interiors

Réponse de La Residence Interiors

Dear Ashley,

Thank you so much for taking the time to leave such a lovely and detailed review. We are delighted to hear that Sue was able to make the experience as smooth and positive as possible, despite the disappointment of the item being discontinued and the revised availability date.

We completely understand your decision to request a refund, and we are pleased that Sue could keep you informed, explore the available options, and resolve everything promptly for you.

Your kind words mean a great deal to Sue and the whole team at La Residence Interiors. We truly appreciate your recommendation and hope to have the pleasure of helping you again in the future.

Thank you once again for your understanding and support.

Kind regards


The La Residence Interiors Team

Noté 5 sur 5 étoiles

Consistently excellent

I am a repeat customer. Great quality of products delivered with much care.

29 juillet 2026
Logo de La Residence Interiors

Réponse de La Residence Interiors

Dear Controllah,

Thank you so much for your continued support and kind words. We are delighted to hear that you have consistently been happy with the quality of our products and the care we put into every delivery. We truly appreciate you being a repeat customer and look forward to helping you again soon.

Kind regards


The La Residence Interiors Team

Noté 5 sur 5 étoiles
Logo de La Residence Interiors

Réponse de La Residence Interiors

Dear Rebecca,

Thank you for your lovely review, we are glad that you received your swatches promptly. We look forward to helping you.

Kind regards


The La Residence Interiors Team

Noté 5 sur 5 étoiles

Good communication from store and…

Good communication from store and delivery company throughout and very pleased with my 2 chairs which have been purchased to compliment other items we have in situ already.
Always excellent quality items and very happy with my purchase.

28 juillet 2026
Logo de La Residence Interiors

Réponse de La Residence Interiors

Dear Debbie,

Thank you so much for your lovely feedback. We are delighted to hear that you are pleased with your two chairs and that they complement your existing pieces so well. It’s also wonderful to know that you were happy with the communication from both our store and the delivery team.

We truly appreciate your continued support and are so pleased that you are once again happy with the quality of your purchase. We hope you enjoy your chairs for many years to come.

Kind regards

The La Residence Interiors Team

Noté 5 sur 5 étoiles

We could not be happier with both the…

We could not be happier with both the quality of the furniture and the service provided by the delivery company who went out of their way to set up both the table and sideboard, and took away all of the packaging. Excellent from start to finish.

28 juillet 2026
Logo de La Residence Interiors

Réponse de La Residence Interiors

Dear Lesley,

Thank you so much for your wonderful review. We are delighted to hear that you're so pleased with both your furniture and the service you received. It's fantastic to know our delivery team went the extra mile to set up your table and sideboard and remove all the packaging—we will be sure to pass on your kind words to them. Thank you for choosing us, and we hope you enjoy your new furniture for many years to come.

Kind regards

The La Residence Interiors Team

Noté 5 sur 5 étoiles

Very pleased

28 juillet 2026
Logo de La Residence Interiors

Réponse de La Residence Interiors

Dear Patrick,

Thank you so much for you very kind review, we are so pleased you were happy with your Console Table. We look forward to helping you again soon.

Kind regards

The La Residence Interiors Team

Noté 5 sur 5 étoiles
Logo de La Residence Interiors

Réponse de La Residence Interiors

Dear Stephen,

Thank you so much for your kind words. We are delighted to hear that you are happy with the product and the service you received. Your support means a lot to us, and we look forward to helping you again soon.

Kind regards

The La Residence Interiors Team

Noté 5 sur 5 étoiles

Excellent throughout the purchases to…

Excellent throughout the purchases to the delivery! Over the moon with all my order! Coming back for more ! Thank you again !

22 juillet 2026
Logo de La Residence Interiors

Réponse de La Residence Interiors

Dear Dawn,

Thank you so much for your wonderful review. We are absolutely thrilled to hear you were happy with everything, from your purchase right through to delivery. It means the world to us that you love your order, and we can't wait to welcome you back for more. Thanks again for your support—we truly appreciate it.

Kind regards

The La Residence Interiors Team

Noté 5 sur 5 étoiles

Quality furniture

Quality furniture. As good as it looks on line. Prompt delivery service and regularly updated on progress. A very happy customer.

24 juillet 2026
Logo de La Residence Interiors

Réponse de La Residence Interiors

Dear Joyce,

Thank you so much for your wonderful review. We are delighted to hear that you are pleased with the quality of your furniture and that it lived up to your expectations. It is also great to know our delivery service and regular updates made your experience even better. We truly appreciate your support and hope you enjoy your furniture for many years to come.

Kind regards

The La Residence Interiors Team

Noté 5 sur 5 étoiles

Excellent service throughout

Everybody - from the lovely ladies in the showroom to the delivery gentlemen have been thoroughly helpful and kind.

24 juillet 2026
Logo de La Residence Interiors

Réponse de La Residence Interiors

Dear Linda,

Thank you so much for your wonderful feedback. We are delighted to hear that everyone—from our showroom team to our delivery drivers—made your experience such a positive one. Your kind words mean a great deal to us, and we'll be sure to share your compliments with the whole team. We truly appreciate your support and hope to welcome you again in the future.

Kind regards

The La Residence Interiors Team

Noté 5 sur 5 étoiles

Chest of drawers, console table and side table

We have ordered three items of furniture from La Residence, excellent quality furniture, friendly & helpful staff. Would definitely recommend and I’m sure we will be buying further items from them.
Delivery company were also very professional, all items delivered in excellent condition.
Definite 5* experience.

21 juillet 2026
Logo de La Residence Interiors

Réponse de La Residence Interiors

Dear Mrs Jones,

Thank you so much for your wonderful review
and telephone call. We are delighted to hear that you are pleased with the quality of your furniture and that our team were able to provide a friendly and helpful service throughout your experience.

We are also pleased to hear that the delivery team met your expectations and that your items arrived safely and in excellent condition. Your recommendation means a great deal to us, and we truly appreciate your kind words.

We look forward to welcoming you back to La Residence Interiors in the future and helping you find some more beautiful pieces for your home.

Thank you again for choosing us and for your 5-star feedback.

Kind regards

La Residence Interiors

Noté 5 sur 5 étoiles

Another great piece of furniture to add…

Another great piece of furniture to add to my collection with excellent communication from placing the order to delivery and courteous delivery men

13 juillet 2026
Logo de La Residence Interiors

Réponse de La Residence Interiors

Dear Denise,

Thank you so much for your lovely feedback. We are delighted to hear that you are happy with your new piece of furniture and that it is a great addition to your collection. We are also pleased to know that our communication throughout the process and the delivery service met your expectations. We will be sure to pass on your kind words to our delivery team.

Thank you again for choosing us, and we hope you enjoy your furniture for many years to come.

Kind regards

The La Residence Interiors Team

Noté 5 sur 5 étoiles

What great service and beautiful…

What great service and beautiful products from start to finish (never experienced nicer delivery service)!

14 juillet 2026
Logo de La Residence Interiors

Réponse de La Residence Interiors

Dear Vanessa,

Thank you so much for your wonderful feedback. We are delighted to hear you had such a great experience from start to finish. It means so much to know you loved our products and that our delivery service made such a positive impression. We truly appreciate your kind words and look forward to helping you again soon.

Kind regards


The La Residence Interiors Team

Noté 5 sur 5 étoiles

Wonderful customer service

Wonderful customer service. Really responsive when had an issue and resolved promptly and politely
Beautiful product
Highly recommend

13 juillet 2026
Logo de La Residence Interiors

Réponse de La Residence Interiors

Dear Deborah,

Thank you so much for your wonderful review. We are delighted to hear you loved the product and that our team were able to resolve your issue quickly and politely. Providing great customer service is very important to us, so your kind words mean a lot.

We truly appreciate your recommendation and hope to help you again in the future.

Kind regards

The La Residence Interiors Team

Noté 5 sur 5 étoiles

Always deliver on time

Always deliver on time
Furniture beautiful

7 juillet 2026
Logo de La Residence Interiors

Réponse de La Residence Interiors

Dear Marilyn,

Thank you for your wonderful feedback. We are so pleased to hear you found the furniture beautiful and that we delivered on time. We truly appreciate your support and hope you enjoy your new furniture for years to come.

Kind regards

The La Residence Interiors Team

Noté 5 sur 5 étoiles

The most beautiful cushions they really…

The most beautiful cushions they really look lovely on my sofas!

10 juillet 2026
Logo de La Residence Interiors

Réponse de La Residence Interiors

Dear Kirstie,

Thank you so much. I'm so glad you are happy with your cushions and we hope you enjoy them for many years to come.

Kind regards

The La Residence Interiors Team

Noté 1 sur 5 étoiles

Having rung the shop to say I was…

Having rung the shop to say I was coming and may be arriving late to look at tables
I asked if they had the one on show
And they said yes but when I artivex they were not helpful to show how to change it from round to oblong ,the staff were eager to close and told me to order on line
Which I did
The the chsirs turned up 2 months before the table which still has not arrived !

10 juillet 2026
Logo de La Residence Interiors

Réponse de La Residence Interiors

Dear Kirsty,

Thank you for taking the time to leave your review. We are so sorry to hear that your experience did not fully meet your expectations.

I can see that you arrived at our showroom at 4:45pm, after our usual closing time of 4:30pm. However, our team do not usually leave until 5:00pm, so they were more than happy to stay and assist you.

We would have been happy to take your order in the showroom, but we understand that you wanted to check the measurements at home first. We also provided fabric swatches to help with your decision.

As advised on our website and in your order confirmation, the table was on pre-order. We appreciate that the delay caused by shipping issues was frustrating, and we sincerely apologise that your order arrived later than expected. Throughout this time, our sales team kept you updated on the progress of your order.

Unfortunately, your dining chairs were placed as part of a separate order. As they were in stock, they were available for delivery before the table. We hope this explains why they arrived first.

Our delivery company has confirmed your dining table has now been delivered and we hope your pleased with your items.

Please do not hesitate to contact our sales team if there is anything further we can help you with.

Kind regards
La Residence Interiors Sales Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus