La Residence Interiors Avis 

422
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Wow what a fantastic company I received my long awaited table today and it didnt disappoint Delivery date met. 2 lovely guys delivered it. Quality is beautiful Highly recommend

Noté 5 sur 5 étoiles

Absolutely love our new table it really looks fab in the new dining room, delivery was exceptional with care and setting it up for me! 5 ⭐️⭐️⭐️⭐️⭐️

Noté 5 sur 5 étoiles

The quality of the furniture at La Residence is amazing. We were lucky enough to visit the showroom and the people there were so helpful and knowledgeable. We have bought 2 pieces from them and the de... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent throughout my journey of deciding to have this gorgeous ottoman sofa table....shall I, shan't I? I am absolutely delighted with it and it looks fantastic in our lounge with our new suite.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles

Écrit par l'entreprise

La Residence Interiors was founded over a decade ago by Dan and Sarah Cook as they began renovating properties in the UK and France. Struggling to find high-quality, luxury furniture to style and furnish their homes, they began designing their own, which led to the creation of an exclusive collection that marked the birth of La Residence Interiors. Since our establishment in 2012, La Residence Interiors has flourished, creating timeless, elegant and exclusively designed furniture with an unwavering commitment to quality which are built to last for years to come. Our passion lies in offering our customers unique and stylish pieces which are delivered to your home by our white glove delivery team as soon as possible so you can start enjoying your furniture in no time at all. We dedicate our growth to our strong customer relationships and passionate team of experts who are always at hand to help you make those important decisions. Our website offers our customers an opportunity to see our furniture in beautiful lifestyle settings, inspiring our customers to recreate the magic in their own homes. We complement our digital presence with a spacious showroom located in the heart of Alfold, Surrey, which draws in visitors with captivating lifestyle settings and of course a team of knowledgeable and friendly showroom advisors. We invite you to explore our exclusive collection, designed to bring a touch of luxury to your interior. Visit www.laresidenceinteriors.co.uk to start your journey with La Residence Interiors today.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

422 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(422)

213 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent tracking system and goods…

Excellent tracking system and goods delivered with care by very polite people.

1 décembre 2025
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Réponse de La Residence Interiors

Dear Gary,

Thank you so much for your wonderful feedback. We are delighted to hear that our tracking system worked well for you and that your goods were delivered safely. Our team always strive to provide a courteous and professional service, so your kind words mean a lot. We truly appreciate your support and look forward to assisting you again in the future.

Kind regards

The La Residence Interiors Team

Noté 5 sur 5 étoiles

Fabulous cushion

Fabulous cushion , lovely material feather filled , very happy with my purchases and delivery time .

25 novembre 2025
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Réponse de La Residence Interiors

Dear Michelle,

Thank you so much for your lovely feedback. We are delighted to hear that you are happy with the cushion, its material, and the feather filling. It’s great to know your delivery arrived on time as well. We really appreciate your feedback.

Kind regards

The La Residence Interiors Team

Noté 5 sur 5 étoiles

Great products, service and quick delivery

Great service quick delivery and the guys who delivered and set it up were fantastic
Lovely table and chairs would definitely order more items

22 novembre 2025
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Réponse de La Residence Interiors

Dear Harriet,

Thank you so much for your wonderful feedback. We are thrilled to hear that you are happy with your table and chairs, and that our delivery team made the setup a smooth experience. We’d be delighted to help you with any future orders.

Kind regards


The La Residence Interiors Team

Noté 5 sur 5 étoiles
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Réponse de La Residence Interiors

Dear Corinne,

Thank you so much for your kind words. We are delighted to hear that you had a positive experience with our team. Your feedback truly motivates us to keep providing efficient and friendly service.

Kind regards

The La Residence Interiors Team

Noté 5 sur 5 étoiles

Great quality table

Great quality table, excellent customer service and delivery.

21 novembre 2025
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Réponse de La Residence Interiors

Dear Emma,

Thank you so much for your kind words. We are thrilled to hear that you are happy with the quality of the table and our service. Your feedback means a lot to us, and we look forward to serving you again in the future.

Kind regards


The La Residence Interiors Team

Noté 5 sur 5 étoiles

I had such good service from La…

I had such good service from La Residence. The table and chairs I ordered are supper and the delivery service was great. Also, as I did not need these items for many many months, the company kept them safe with no additional costs and delivered on the dates required. Thank you so much

19 novembre 2025
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Réponse de La Residence Interiors

Dear Karen,

Thank you so much for your wonderful feedback. We are so thrilled to hear that you are happy with your Table and Chairs and that our delivery and storage services met your expectations. It was our pleasure to keep your items safe and deliver them exactly when you needed.

We truly appreciate your kind words and look forward to welcoming you back again in the future.

Kind regards


The La Residence Interiors Team

Noté 5 sur 5 étoiles

Lads were great friendly even took my…

Lads were great friendly even took my old console table outside!

25 novembre 2025
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Réponse de La Residence Interiors

Dear Richard,

Thank you so much for your kind words. We are glad our team could help and make the process easier for you. We really appreciate you taking the time to share your experience.

Kind regards

The La Residence Interiors Team

Noté 5 sur 5 étoiles

Excellent service from ordering to…

Excellent service from ordering to delivery, very happy with my new table and chairs, thank you.

24 novembre 2025
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Réponse de La Residence Interiors

Dear Kim,

Thank you so much for your kind words. We are thrilled to hear you are happy with your new Table and Chairs, and that your experience from ordering to delivery was smooth. We really appreciate your support and hope you enjoy many wonderful moments with your new furniture.

Kind regards

The La Residence Interiors Team

Noté 5 sur 5 étoiles

The delivery guys were very good

The service that we received from La Residences Interiors was more than excellent. The table and chairs arrived in perfect condition after only 5 days from when the order was placed . We are so pleased and they are even better to look at than on line .The delivery guys were very good. Really nice men and quickly did a very good job.

21 novembre 2025
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Réponse de La Residence Interiors

Dear Judith,

Thank you for your kind words. We are so glad to hear our delivery team provided such an excellent service and made the process smooth for you. We will pass your feedback on to them.

Kind regards

The La Residence Interiors Team

Noté 5 sur 5 étoiles

Impressed with with quality of dining chairs

Impressed with with quality of furniture when we visited showroom. Just had 6 dining chairs delivered - very happy so far.
Looking forward to ordering more 😊

24 novembre 2025
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Réponse de La Residence Interiors

Dear Paula,

Thank you so much for your kind words. We are thrilled to hear that you are happy with your dining chairs and that they have met your expectations. We look forward to helping you with your future orders and hope to continue providing pieces that you’ll love.

Kind regards

The La Residence Interiors Team

Noté 5 sur 5 étoiles

Outstanding

Ordering process was easy & straightforward, delivery was on the date agreed. The delivery experience was great. The guys were brilliant, very helpful, respectful & professional. I am delighted with my new dining table, thanks La Residence I will be ordering from you again very soon, beautifully crafted furniture!

21 novembre 2025
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Réponse de La Residence Interiors

Dear Liz,

Thank you so much for your wonderful feedback. We are thrilled to hear that you had a smooth ordering and delivery experience, and that our team made such a positive impression. It’s fantastic to know you are enjoying your new dining table. We truly appreciate your kind words and look forward to welcoming you back to La Residence Interiors soon.

Kind regards


The La Residence Team

Noté 5 sur 5 étoiles

Very good service

Very good service

21 novembre 2025
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Réponse de La Residence Interiors

Dear Karen,

Thank you for your kind words. We are delighted to hear you had a positive experience and look forward to helping you again.

Kind regards


The La Residence Interiors Team

Noté 1 sur 5 étoiles
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Réponse de La Residence Interiors

Dear Charles

Thank you for your feedback, and please accept our sincere apologies for the error with the fabric of your item. This is certainly not the experience we aim to provide, and we fully understand how frustrating this must have been.

Our delivery company has confirmed that they have sent you a delivery date for the correct item, and we hope this resolves the issue quickly for you.

Once again, we are so sorry for the inconvenience caused and appreciate your patience and understanding.

The La Residence Interiors Team

Noté 5 sur 5 étoiles

Very pleased with our table

Very pleased with our table, it looks fantastic, is well made and is quite the statement piece.

17 novembre 2025
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Réponse de La Residence Interiors

Dear Steve,

Thank you so much for your wonderful feedback. We are thrilled to hear that you are pleased with your table and that it’s making such a statement in your space. Knowing it meets your expectations in both craftsmanship and style truly means a lot to us.

Kindest regards

The La Residence Interiors

Noté 5 sur 5 étoiles

Easy to buy from the web site

Easy to buy from the web site
Quality of the product excellent

12 novembre 2025
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Réponse de La Residence Interiors

Dear Rose Marie,

Thank you so much for your wonderful feedback. We are delighted to hear that you found our website easy to shop from and that the product quality exceeded your expectations. Your satisfaction means a lot to us.

Kindest regards

The La Residence Interiors Team

Noté 5 sur 5 étoiles

Samples arrived as and when expected

Ordered some samples. They arrived as and when expected.

12 novembre 2025
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Réponse de La Residence Interiors

Dear Adrian,

That’s great to hear! I’m glad the samples arrived on time as expected.

Kind regards

The La Residence Interiors Team

Noté 3 sur 5 étoiles

Disappointed with colour of cushion, not as expected.

I ordered a "Barcelona" cushion and while I think the cushion is well-made and it was sent very quickly, I was very disappointed in the colour which seems quite different from that in the photo. It is described as teal and looks very vibrant in the website photo. While I appreciate that teal is a green colour, it normally has blue in it and the photo does indicate this. In reality, the colour is what I would describe as a sage green, not teal, and not as bright as that shown in the photo. I will keep the cushion although I will use in another room, rather than the one I intended to use it in. I generally get the impression that this company is very reliable but I think they need to have a more accurate photo for this particular cushion.

4 novembre 2025
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Réponse de La Residence Interiors

Dear Anne

Thank you for taking the time to share your feedback about the “Barcelona” cushion. We’re very sorry to hear that the colour did not meet your expectations.

We refer to this cushion as Teal as this is the name provided by our supplier. However, we completely understand that colours can appear differently in photos and may vary slightly in tone depending on lighting and screen settings.

We do apologise if you feel the cushion is not as described. If you would prefer to return the cushion, we would be more than happy to provide you with a prepaid returns label and arrange for the cushion to be collected from you. Once received, we will issue a full refund.

If you would like to return the cushion, please contact a member of our Sales Team who will be happy to arrange this for you

Kind regards
The La Residence Interiors Team

Noté 5 sur 5 étoiles

Brilliant very happy with the service…

Brilliant very happy with the service and product

6 novembre 2025
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Réponse de La Residence Interiors

Dear Patricia,

Thank you so much for your kind feedback. We are delighted to hear that you are happy with both our service and product. It’s always a pleasure to know we have met your expectations — we really appreciate your support.

Kind regards

The La Residence Interiors Team

Noté 5 sur 5 étoiles

Excellent from start to finish

Excellent communication, really precise delivery time and able to track progress of the ETA. The guys were very professional, unpacked the furniture, placed everything carefully in the room. Brilliant service, thank you

5 novembre 2025
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Réponse de La Residence Interiors

Dear Tracey,

Thank you so much for your kind words. We are thrilled to hear that our team provided a smooth experience and handled everything with care. Your feedback means a lot to us, and we’ll be sure to pass your compliments on to the team. We look forward to assisting you again in the future.

Kind regards

The La Residence Interiors Team

Noté 5 sur 5 étoiles

First Class all round!

The table and bench are beautiful. The delivery was the best I’ve ever had, the two gentlemen were absolutely brilliant! Polite, friendly, professional, a real pleasure to deal with. I will definitely be buying from La Residence again.

5 novembre 2025
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Réponse de La Residence Interiors

Dear Tracy,

Thank you so much for your wonderful feedback. We are delighted to hear that you love your new table and bench, and that our delivery team made such a great impression. We’ll be sure to pass your kind words on to them. It’s fantastic to know you had such a positive experience, and we look forward to welcoming you back to La Residence Interiors again soon.

Kind regards

The La Residence Interiors Team

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