Wow! What an incredibly efficient insurance company! I've never known a company like it! Especially for a working musician... I hate paperwork hassle, but I gave proof, they gave a pay out, so I coul... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have done many repairs for clients of this company. They have been top class when it comes to dealing with myself (the repairer) and the insured. They are quick to authorise work and make payments.... Voir plus
L'entreprise a répondu
I called to make my next year’s insurance payment. This was done within a few minutes by a pleasant person answering the phone. It is good to be able to speak to someone rather than have to make payme... Voir plus
L'entreprise a répondu
I haven't needed to file a claim with Lark Insurance yet, but their rates are remarkably competitive and in my opinion provide excellent value. Paying the modest annual premium gives me total peace of... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Lark Music
Écrit par l'entreprise
Lark Music is a specialist musical instrument insurance provider helping amateur and professional musicians, from hobbyists, solo performers, bands, ensembles, orchestras and orchestra members to music teachers, students, collectors, retailers, dealers and makers, protect the instruments and equipment they value most.
For more than 35 years, we have focused on arranging insurance for the music community, providing cover designed around the real-world needs of people who play, teach, perform, record, collect and travel with musical instruments.
We provide musical instrument insurance for a wide range of instruments and music equipment, including
- Guitars
- Violins
- Violas
- Cellos
- Harps
- Pianos
- Keyboards
- Brass instruments
- Woodwind instruments
- Percussion
- Drums
- Electronic music gear
- And more
Whether you are a professional musician, orchestra member, music teacher, student, hobbyist or collector, we aim to make arranging cover straightforward and easy.
Our policies can be tailored to different needs, including cover for accidental damage, theft, loss and other risks, helping musicians stay protected at home, on stage, in the studio, while teaching or when travelling. We also offer options such as public liability insurance and personal accident cover for musicians who need wider protection.
What makes Lark Music different is our specialist focus on the music sector. Our team understands that every instrument has a story and that no two musicians are the same. From quick online quotes for everyday instruments to bespoke insurance arrangements for professional musicians and exceptionally valuable instruments, we work to provide a service that reflects the unique needs of the music community.
Our customer feedback regularly highlights our knowledgeable staff, responsive service, straightforward policy administration and support during claims. Many customers value being able to speak directly with real people who understand music and insurance, rather than navigating automated systems. We pride ourselves on customer service, fair pricing, efficient communication and a stress-free experience when arranging or renewing cover for our customers.
At Lark Music, our goal is simple: to help musicians play on with confidence. Whether you're protecting your first instrument, a professional touring setup, a rare collection or an entire ensemble, we're committed to providing specialist musical instrument insurance backed by personal service and genuine understanding of the musical world.
Why musicians trust Lark Music
Écrit par l'entreprise
- With musical instrument insurance from Lark Music you know that if anything happens to your musical instrument or gear, we can help repair or replace it. Our flexible policies allow you to choose cover for your items within the UK or Worldwide, at your premises or home, from just £25 a year.
- You can also add Public Liability cover or buy it separately to protect you against the cost of a claim if someone else is injured, or their property damaged while you’re performing musical activities; and our Personal Accident cover protects you if you are injured and unable to play.
- After more than 35 years in this industry, we know how much music means to you. Our quick and easy cover is designed to give you the peace of mind you need to play on, protected.
- Get a quote online in minutes
- We pay over 95% of claims received*
- Fast, specialist claims handled by music experts
- Accidental damage, loss and theft covered in the UK & Worldwide
- Hire costs covered, and you can choose your own repairer
- Public Liability and Personal Accident cover available
- Flexible policies, making changes is easy through your online account
- *95% claims payout rate based on claims between Nov 2024 and Nov 2025.
Specialised but simple, flexible cover.
Single or multi-instrument policies. If you play it, we'll cover it.
Designed by musicians for musicians.
Coordonnées de contact
One Creechurch Place, EC3A 5AF, London, Royaume-Uni
- +44 (0)333 188 6582
- music@larkmusic.com
- larkmusic.com
Get a quick online quote
4,8
Excellent
435 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I spoke to a very nice person and he…
I spoke to a very nice person and he organised the for next years insurance
10 septembre 2026
Réponse de Lark Music
Thank you for your kind review.
Réponse de Lark Music
Thank you for your review. We're delighted to hear you feel our cover and policy terms offer such great value. We appreciate your feedback and your continued support.
Réponse de Lark Music
Thank you for your kind review and recommendation.
Réponse de Lark Music
Thank you for your feedback.
Quality’s of Service from my re…
Quality’s of Service from my re application for another year
1 septembre 2026
Réponse de Lark Music
Thank you for your review.
It was very easy to update
It was very easy to update the insurance after the purchase of a new instrument. Very helpful people at the end of a telephone call. Very happy with the service and price
1 juillet 2026
Réponse de Lark Music
Thank you for your kind review. We're delighted to hear updating your cover was straightforward and that our team provided helpful service at a price you're happy with.
Réponse de Lark Music
Thank you for your review.
Really easy to get cover thank you
Really easy to get cover thank you. I then followed up with a phone call which was answered promptly and I really appreciated it.
1 septembre 2026
Réponse de Lark Music
We're so pleased to hear you found the process easy and our team helpful. Thank you for choosing Lark Music to protect your new instrument.
Renewal done quickly and efficientlyly…
Renewal done quickly and efficiently although I was slightly late renewing my policy. Grateful for the understanding and ease with which it was done. Thank you!
Margaret
1 septembre 2026
Réponse de Lark Music
Thank you for your review. We're glad we could help keep your instruments protected and that you were happy with the service and price.
Réponse de Lark Music
Thank you for your review.
Friendly help with renewal
Friendly help with renewal and simple process when I claimed a couple of years ago.
7 septembre 2026
Réponse de Lark Music
Thank you for your review.
Lark Music is exceptional
Lark Music is exceptional
I had a claim last year with an instrument I insured with Lark and it was delt with straight away with professionalism and Efficiency
I would highly recommend them.
Worth every penny
7 septembre 2026
Réponse de Lark Music
Thank you for your wonderful feedback. It's great to hear you received helpful support and are happy with both the service and value of your cover.
Easy to look at all the Terms &…
Easy to look at all the Terms & Conditions and cover not expensive for my 3 saxes.
7 septembre 2026
Réponse de Lark Music
Thank you for your review. We're delighted to hear you found the cover affordable and the policy details easy to understand.
Réponse de Lark Music
Thank you for your feedback.
So refreshing to be able to talk to a…
So refreshing to be able to talk to a member of the team rather than a robot in an online chat!
Calls answered promptly.
Needed to update details via POA. All sorted within 24 hours.
A very satisfactory experience.
Thank you!
7 septembre 2026
Réponse de Lark Music
Thank you for your kind review. We're delighted to hear updating your cover was straightforward and that our team provided helpful service at a price you're happy with.
My request was quickly sorted
My request was quickly sorted, but I had trouble understanding the emails regarding signing. I received more than one email saying (I thought) that I still hadn't signed, but the it appeared that I had! I also signed into some credit company, did I need to do that?
4 septembre 2026
Réponse de Lark Music
Apologies for any confusion caused. For customers choosing to pay by monthly direct debit, this service is provided free of charge by Lark Music however you do have to sign a credit agreement with Premium Credit Limited (PCL) so they can collect the payments each month. We will pass on the feedback to our account manager at PCL regarding the emails to see if they can be made clearer.
I haven't (thankfully) had to make a…
I haven't (thankfully) had to make a claim but have on the occasions I have contacted them with queries or to make changes, the agents have being knowledgeable, empowered and efficient
5 septembre 2026
Réponse de Lark Music
Thank you for your wonderful feedback. It's great to hear you received helpful support from the team.
Good insurer's for musicians
Both our daughter and husband work for Howdens. For fathers day they took me to the Gibson garage in London subsequently I purchased two guitars which they insured with you
I like the communication and caring attitude of your firm
14 juin 2026
Réponse de Lark Music
Sounds like a great Father's Day - glad we could be part of it. Thank you for the feedback!
Lark were quick to deal with my claim…
Lark were quick to deal with my claim for a broken cello bow, and very helpful on the phone (Ellie and Lauren) and in email correspondence.
9 septembre 2026
Avis spontané
Réponse de Lark Music
Happy to hear we could help you get the bow sorted quickly and that Ellie & Lauren made such a positive impression.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.