They fitted dodgy handles to all my new windows. They started failing so we were unable to open the windows. After a few individual repairs one of the repair guys told me it was a known issue. So they... Voir plus
L'entreprise a répondu
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Thank you Launa Windows for sending us 2 amazing installersTerry and Rob We had our windows installed in April and I have been meaning to put a review up...better late than never! They worked e... Voir plus
We had arranged to have a front and back door fitted. We experienced delays with fitting dates and that one panel wasn’t ready on installation day so I would give that aspect x3 stars. The actual fit... Voir plus
L'entreprise a répondu
From getting quote right through to installation service was great. Terry and his Dad worked so hard from7.30am until 6.30 pm to ensure all the work was completed to a high standard. It wasn't an ea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Welcome to Launa Windows, the leading provider of affordable PVCu Windows, Doors, Roofline Products and Conservatories in the South West of England. Our family-run business provides high quality double and triple glazing that is stylish, elegant, secure and energy-efficient whilst our conservatories are designed to suit your unique needs, your lifestyle and your home.
Coordonnées de contact
Kimberley Road, BS21 6QJ, Clevedon, Royaume-Uni
- 01275878153
- lm@launa.co.uk
- launa.co.uk
4,5
Excellent
181 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Awesome
From the initial phone call to the guys who installed the windows all the staff were professional, polite and friendly. The installation was done quickly and cleanly. Just brilliant.
10 mars 2018
Avis spontané
Réponse de Launa Windows
Thank you Marc for your great review - very rewarding for all staff to hear your positive comments.
The sales team are good
The sales team are good. They are knowledgeable and professional. The product is also good. We had two broken units when the fitters arrived. It took a lot longer to complete the job than it should and the workmanship was poor with a lot of damage to the window surroundings. To be fair they put right most of the damage but we felt that it needn't have been caused if more care had been taken taking out the old windows. Their prices are competitive.
7 mars 2018
Avis spontané
Réponse de Launa Windows
Thank you for your honest review - I have passed your comments to our installation department and this will certainly be looked into, all feedback is greatly appreciated!
Very efficient
Very efficient, excellent service, wouldn’t hesitate to recommend
7 mars 2018
Avis spontané
Réponse de Launa Windows
Thank you for your lovely review - dont forget about our recommendation scheme and if you would like more details - please dont hesitate to get in touch.
Great job
A very good experience with the company after being recommended to use them all went very well the new windows look great. The two fitters Pete and Elliot were very efficient worked very hard. Great job will recommend Launa again.
19 février 2018
Avis spontané
Réponse de Launa Windows
Thank you for your great review - I have passed your comments to Pete and Elliot's manager it is always rewarding for them to hear great feedback. Dont forget about our recommendation scheme.
Good prompt service
Good prompt service. All appointments on time. Staff courteous and workmen worked cleanly.
14 février 2018
Avis spontané
Réponse de Launa Windows
Thank you for your review, it is lovely to read.
would recommend.
excellent service from start to finish, with a quality product.
13 février 2018
Avis spontané
Réponse de Launa Windows
Thank you for your review, dont forget about our great recommendation scheme!
Very satisfied with this installation
Very satisfied with this installation. Thank you.
7 février 2018
Avis spontané
Réponse de Launa Windows
Thank you for your review, lovely to read.
I was impressed at their workmanship
I was impressed at their workmanship, consideration and general help. I would recomend them to others.
7 février 2018
Avis spontané
Réponse de Launa Windows
Thank you for your review, I will pass your comments to our installation department. Dont forget we have a great recommendation scheme.
Réponse de Launa Windows
Thank you for your review, I will pass your comments to our installation department. Dont forget we have a great recommendation scheme.
We had a new front door
We had a new front door, a composite door fitted, and two other doors. The doors are very good, and the fitters were excellent. We were very pleased with our choice of company to do the job.
30 janvier 2018
Avis spontané
Réponse de Launa Windows
Thank you for your review, it is lovely to read. I will let the installation department know that you thought the fitters were excellent.
Don't touch this shower with a barge …
Don't touch this shower with a barge pole. Its amazing how many of the reviews with trustpilot live in the USA. Read All checked reviews, all from real customers, we are taking them to court for damages to our house. Cant wait to see them.
7 janvier 2018
Avis spontané
Réponse de Launa Windows
Thank you for your feedback. I understand that our installation department are handling your order.
With regards to some of our reviews showing they are from US - I spoke to Trustpilot and they have informed me that this is something that customers fill out when they first leave a review - something Launa or Trustpilot have no control over. I can reassure any customers reading our reviews that they have all been verified by Trustpilot and are all genuine customers of Launa Windows.
FIRST CLASS JOB!
Excellent professionally done job and the workmen did their utmost to work around us with minimum disruption. We would not hesitate to recommend the company.
5 décembre 2017
Avis spontané
Réponse de Launa Windows
Thank you for your great review - dont forget about our recommendation scheme!
Bad customer service
I had french doors fitted although i could not fault the product the fitters did not use dust sheets on my furniture and the mess was horrendous. I was charged £30 extra for brass handles and on speaking to other contractors after launa are the only form that charge this. Their customer service was not great in that staff were rude when I tried to book in for another quote recently. Shop around before you make any decisions
29 novembre 2017
Avis spontané
Réponse de Launa Windows
Thank you for your feedback. We pride ourselves on working with minimum disruption to our customers, and I have made our installation department aware of your complaint regarding a dustsheet. If you would like to contact the office direct we can discuss further along with your recent new enquiry for a different door.
They did a great job
They did a great job. Couldn't be happier with the windows and doors they supplied and fitted. They had to come back for a follow up visit to sort out some snagging, but they were swift and courteous. Many thanks.
28 novembre 2017
Avis spontané
Réponse de Launa Windows
Thank you for your great review - We like to make sure if there are any snags (we are only human!) are rectified asap! Thank you again.
Great company
25 octobre 2017
Avis spontané
Réponse de Launa Windows
Thank you Mr Danneau - another review after another installation. Thank you again for all your past business.
GOOD SERVICE AND FRIENDLY MEMBERS OF …
GOOD SERVICE AND FRIENDLY MEMBERS OF STAFF THAT WORKED VERY WELL AND CLEANLY
17 octobre 2017
Avis spontané
Réponse de Launa Windows
Thank you for your lovely review Mr and Mrs Vile - its so rewarding for customers to take their time to leave a review.
Excelllent and left our property very …
Excelllent and left our property very clean after the work was done. Would highly recommend Launa windows.
17 octobre 2017
Avis spontané
Réponse de Launa Windows
Thank you for your lovely review - dont forget about our recommendation scheme!
We were very pleased with the service
We were very pleased with the service, also delighted with the end product
11 octobre 2017
Avis spontané
Réponse de Launa Windows
Thank you for your great review - so happy you are pleased.
This is the third time I have used this …
This is the third time I have used this company and each time the service throughout has been exceptional.
From first contact to fitting they have been pleasant,stress free experiences and I would not hesitate to recommend Launa Windows to anyone.
Thank you ALL at Launa.
10 octobre 2017
Avis spontané
Réponse de Launa Windows
Thank you for your lovely review - its always a pleasure to assist returning customers! Dont forget about our recommendation scheme!
Réponse de Launa Windows
Thank you for another great review Mr Brown - its always a pleasure to assist returning customers!
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