The ordering process was straight forward, and delivery went smoothly. The furniture parts arrived undamaged. The process of putting the furniture together took longer than I expected and required som... Voir plus
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I ordered a patio set with sofa, 2 chairs and firepit and when I received it the firepit was missing. I assume the delivery person simply forgot to take it off the truck because it said that it had be... Voir plus
We love love, love this patio furniture set!! It is beautiful and very well-made and we really enjoy relaxing in our retreat in our backyard. Have shared your link with multiple friends.
The return policy. Customer service made it as difficult as possible. Furniture is beautiful though. My correct couch, that I had to purchase as you would not exchange it, is taking forever to get her... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
LayinSun is dedicated to providing stylish, affordable furniture and exceptional customer service, catering to the needs of the modern consumer. We hope you love your LayinSun furniture as much as we loved creating them for you. As a custom furniture manufacturer, we work diligently to ensure that every purchase brings a positive experience.
Coordonnées de contact
Etats-Unis
- support@layinsun.com
- layinsun.com
4,5
Excellent
156 avis
A répondu à 44 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Everything was great
Everything was great, minus one box that the part was ripped at the bottom and was sticking out. The quality and look of everything is incredible.
13 avril 2026
I’m very pleased with the product
I’m very pleased with the product. The shipping and delivery was very fast. Responses to inquiries was timely
14 avril 2026
Very satisfied with our furniture from…
Very satisfied with our furniture from Layinsun! It's incredibly comfortable and looks great.
5 avril 2026
Quality items at a fair price and…
Quality items at a fair price and pretty easy to assemble
10 avril 2026
Great delivery time within the time…
Great delivery time within the time limit they say. They keep you informed all the way thru the process, and everything when opened was there and no marks or dings . It was a little difficult to start with to put together on the first piece but after that it was breeze. Thank you
30 mars 2026
The Outdoor sectional
The Outdoor sectional arrived fast and was well packaged. Assembly was easy with all the needed parts and tools included.
5 avril 2026
I LOVE this set!
I LOVE this set!! It is great quality and looks very high end!! Everything was delivered on time and in full. Gorgeous set!!!
30 mars 2026
The set I ordered arrived very fast
The set I ordered arrived very fast. It was very easy to assemble. I ordered the dark gray and the color is very nice and the cushions are pretty comfortable.
30 mars 2026
Love this set
We love love, love this patio furniture set!! It is beautiful and very well-made and we really enjoy relaxing in our retreat in our backyard. Have shared your link with multiple friends.
16 mars 2026
The return policy
The return policy. Customer service made it as difficult as possible. Furniture is beautiful though. My correct couch, that I had to purchase as you would not exchange it, is taking forever to get here.
31 mars 2026
Réponse : Layinsun
We are very sorry that our customer service did not meet your expectations. Regarding the correct couch you purchased, it appears there was an issue with the shipment in transit. We have already sent you a new couch package on April 13th. The new couch package is expected to be delivered on April 18th. If you have any questions, you can contact us via the after-sales email address: support@layinsun.com
Everything came quickly
Everything came quickly. Directions are easy to follow. Love the entire set! Much cheaper than anywhere else
23 mars 2026
Well made material
Well made material . Arrived earlier than expected was easy to put together with a little help of course.looking forward to many days outside under carport relaxing and enjoying this furniture with family and friends.
30 mars 2026
Delivered timely
Delivered timely. Seems good quality so far. Have put together and tables and two of the chairs..
19 mars 2026
Great outdoor furniture and was very…
Great outdoor furniture and was very easy to buy and delivery was great.
Will definitely buy from them again.
24 mars 2026
Réponse : Layinsun
Your order was shipped in multiple packages. And we have already resent new packages for packages that were lost during transit. The logistics information shows all packages have been delivered. We would like to confirm whether you have received all packages . If you have any questions, please feel free to contact our service team at support@layinsun.com.
Everything was easy to assemble
Everything was easy to assemble, and the furniture looked great when it was finished. I am very happy with it.
13 mars 2026
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