Layinsun Avis 156

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

The ordering process was straight forward, and delivery went smoothly. The furniture parts arrived undamaged. The process of putting the furniture together took longer than I expected and required som... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered a patio set with sofa, 2 chairs and firepit and when I received it the firepit was missing. I assume the delivery person simply forgot to take it off the truck because it said that it had be... Voir plus

Noté 5 sur 5 étoiles

We love love, love this patio furniture set!! It is beautiful and very well-made and we really enjoy relaxing in our retreat in our backyard. Have shared your link with multiple friends.

Noté 3 sur 5 étoiles

The return policy. Customer service made it as difficult as possible. Furniture is beautiful though. My correct couch, that I had to purchase as you would not exchange it, is taking forever to get her... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'ameublement d'extérieur

Écrit par l'entreprise

LayinSun is dedicated to providing stylish, affordable furniture and exceptional customer service, catering to the needs of the modern consumer. We hope you love your LayinSun furniture as much as we loved creating them for you. As a custom furniture manufacturer, we work diligently to ensure that every purchase brings a positive experience.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

156 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 44 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great customer service

I ordered a patio set with sofa, 2 chairs and firepit and when I received it the firepit was missing. I assume the delivery person simply forgot to take it off the truck because it said that it had been delivered. I contacted the customer service and they immediately sent a replacement at no charge. That's not always the case with online companies but you can order with confidence that Layinsun will make sure you are happy with your order.

26 janvier 2026
Noté 5 sur 5 étoiles

Great Value for Excellent Quality

The entire buying process was easy. The shipping was quick. I got timely updates on delivery. My items were packaged very well and secure. I absolutely love the quality of my patio set. Very comfortable. We love it!

16 mars 2026
Noté 5 sur 5 étoiles

I recently purchased patio furniture…

I recently purchased patio furniture and had a great experience. The delivery was on time, the price was very reasonable, and the quality of the furniture is excellent. I’m very satisfied with my purchase and would definitely recommend them to other

9 mars 2026
Noté 5 sur 5 étoiles

Well priced patio furniture

Well priced patio furniture. Easy to put together upon arrival. I haven't used any of the furniture as it is still cold outside, but I am looking forward to using it when the weather turns nice

23 février 2026
Noté 5 sur 5 étoiles

WE LOVE THIS FURNITURE!

The furniture arrived within a week of ordering. It is sturdy and wont disintegrate like our previous wicker furniture. It also sits 2 inches higher and the cushions are more firm. It feels more comfortable that our previous outdoor set. We are loving it!

27 février 2026
Noté 3 sur 5 étoiles

Glider issues

The ordering process was straight forward, and delivery went smoothly. The furniture parts arrived undamaged. The process of putting the furniture together took longer than I expected and required some muscle to get some parts to align. My only complaint is related to the glider/swivel chairs. The swivel function works well, but the glider function is not as smooth as it should be because the gap between the attachment points are too close to the bottom frame of the seat and chafes against the rattan strands wrapped around the bar.

14 février 2026
Logo de Layinsun

Réponse : Layinsun

We are very sorry that our product did not meet your expectations. Since we had not received your feedback email before, we were not aware that there were any problems with your product.
We have sent you an email. You can check your email.You can describe in detail the problems you encountered with the product you received, or you can provide us with pictures. We will solve them for you as soon as possible after we know the problem
LayinSun Service Team

Noté 5 sur 5 étoiles

Should be a longer period for returns, when ordering spring, summer “outdoor” furniture and it’s winter here n New England.

Unfortunately at this time I cannot write a review regarding my purchase of 10-pieces outdoor deck furniture. Everything has arrived And now it all needs to be assembled. My hats off to the FedEx delivery guys for their outstanding customer support and service. The elements of winter storm caused a delay on arrival. As we got over 2ft of snow. I will definitely give a review in a few months. Thank you very much. I / we cannot wait for Spring to arrive here in New Hampshire.

17 février 2026
Noté 5 sur 5 étoiles

Quality set for the price

The furniture was so easy to order online, had a very competitive price, and the furniture came quickly. I was able to put it together within a coupe of hours on my own with the use of one of the shipping boxes for support. Quality set for the price. The set looked exactly like the photos. Would highly recommend!

6 février 2026
Noté 4 sur 5 étoiles

Great product

Fast shipment, clear communication via email, items packaged perfectly, clear instructions on assembly (tools included). The only reason for a 4 star is that the cushions feel very firm and we are hoping it will soften the more we use it.

4 février 2026
Noté 5 sur 5 étoiles

Absolutely stunning product!

This product is exactly what I have been looking for! It is absolutely beautiful and high quality. It looks like something you would find at a high end resort. It was very easy to put together and set off just the right amount of warmth. Solid addition to my backyard. I like the metal, seems it wont get too many scratches. We are not using the glass, we might do it in the future. Overall, super happy with the purchase :)

6 février 2026
Noté 5 sur 5 étoiles

We are ready to invite our friends!

We decided to take a little risk and ordered an outdoor furniture set without any reviews—funny, right? It arrived at our home in just 3 days! The table did arrive damaged, but customer support was so kind and quickly sent us a replacement. It took me about 2 hours to put it together, but the result is really worth it—it's very solid and durable!

14 janvier 2026

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