The ordering process was straight forward, and delivery went smoothly. The furniture parts arrived undamaged. The process of putting the furniture together took longer than I expected and required som... Voir plus
L'entreprise a répondu
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The ordering process was straight forward, and delivery went smoothly. The furniture parts arrived undamaged. The process of putting the furniture together took longer than I expected and required som... Voir plus
L'entreprise a répondu
I ordered a patio set with sofa, 2 chairs and firepit and when I received it the firepit was missing. I assume the delivery person simply forgot to take it off the truck because it said that it had be... Voir plus
We love love, love this patio furniture set!! It is beautiful and very well-made and we really enjoy relaxing in our retreat in our backyard. Have shared your link with multiple friends.
The return policy. Customer service made it as difficult as possible. Furniture is beautiful though. My correct couch, that I had to purchase as you would not exchange it, is taking forever to get her... Voir plus
L'entreprise a répondu
LayinSun is dedicated to providing stylish, affordable furniture and exceptional customer service, catering to the needs of the modern consumer. We hope you love your LayinSun furniture as much as we loved creating them for you. As a custom furniture manufacturer, we work diligently to ensure that every purchase brings a positive experience.
Etats-Unis
A répondu à 44 % de ses avis négatifs
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I ordered a patio set with sofa, 2 chairs and firepit and when I received it the firepit was missing. I assume the delivery person simply forgot to take it off the truck because it said that it had been delivered. I contacted the customer service and they immediately sent a replacement at no charge. That's not always the case with online companies but you can order with confidence that Layinsun will make sure you are happy with your order.
Service response and product quality are both outstanding
The entire buying process was easy. The shipping was quick. I got timely updates on delivery. My items were packaged very well and secure. I absolutely love the quality of my patio set. Very comfortable. We love it!
Good quality, shipping was surprisingly fast, and customer service was awesome
The patio set arrived in less than a week. It was as described and shown on the website. Very happy with our purchase.
I recently purchased patio furniture and had a great experience. The delivery was on time, the price was very reasonable, and the quality of the furniture is excellent. I’m very satisfied with my purchase and would definitely recommend them to other
Well priced patio furniture. Easy to put together upon arrival. I haven't used any of the furniture as it is still cold outside, but I am looking forward to using it when the weather turns nice
The furniture arrived within a week of ordering. It is sturdy and wont disintegrate like our previous wicker furniture. It also sits 2 inches higher and the cushions are more firm. It feels more comfortable that our previous outdoor set. We are loving it!
Exactly what we were looking for, comfortable and stylish. Only thing is one of the bottom cushions didn’t fully expand where the zipper is.
Wonderful customer service. Responds right away. Highly recommend their product. I had one issue and they resolved it right away. A+
The ordering process was straight forward, and delivery went smoothly. The furniture parts arrived undamaged. The process of putting the furniture together took longer than I expected and required some muscle to get some parts to align. My only complaint is related to the glider/swivel chairs. The swivel function works well, but the glider function is not as smooth as it should be because the gap between the attachment points are too close to the bottom frame of the seat and chafes against the rattan strands wrapped around the bar.

Réponse : Layinsun
Unfortunately at this time I cannot write a review regarding my purchase of 10-pieces outdoor deck furniture. Everything has arrived And now it all needs to be assembled. My hats off to the FedEx delivery guys for their outstanding customer support and service. The elements of winter storm caused a delay on arrival. As we got over 2ft of snow. I will definitely give a review in a few months. Thank you very much. I / we cannot wait for Spring to arrive here in New Hampshire.
The furniture was so easy to order online, had a very competitive price, and the furniture came quickly. I was able to put it together within a coupe of hours on my own with the use of one of the shipping boxes for support. Quality set for the price. The set looked exactly like the photos. Would highly recommend!
Fast shipment, clear communication via email, items packaged perfectly, clear instructions on assembly (tools included). The only reason for a 4 star is that the cushions feel very firm and we are hoping it will soften the more we use it.
This product is exactly what I have been looking for! It is absolutely beautiful and high quality. It looks like something you would find at a high end resort. It was very easy to put together and set off just the right amount of warmth. Solid addition to my backyard. I like the metal, seems it wont get too many scratches. We are not using the glass, we might do it in the future. Overall, super happy with the purchase :)
Quality of product, ease of delivery, and clarity of on-line communications. Clearly a five-star marketing approach and delivery.
Arlen Ferguson
Great quality outdoor furniture for the price. Looks great. Easy to assemble. Received.furniture in a very timely fashion
We decided to take a little risk and ordered an outdoor furniture set without any reviews—funny, right? It arrived at our home in just 3 days! The table did arrive damaged, but customer support was so kind and quickly sent us a replacement. It took me about 2 hours to put it together, but the result is really worth it—it's very solid and durable!
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