Layinsun Avis 

It was a lot to put together, but totally worth it in the end. I do wish that each unit could be connected so that they don't slide apart from each other. But, I do love everything, the fire pit is great, so pretty!

Great Purchase

Very happy with this set. Quality is great for the price. All the pieces arrived undamaged and the quick shipping was great. And it was easy to assemble!
I will be recommending it to all my friends!

Product arrived in a timely manner. Instruction manual and accessories all label properly. Looks to be a good product. Only complaint is couple of the cushions were a little smashed up from delivery. Giving it a few days so hopefully they reshape a little.

Looked all over for a modular set and this was the best bang for its buck!

Super easy and great ordering process. All the items we ordered were delivered within a week. Packaging was great. Seamless!

All items arrived in a timely manner. We had one item missing and it was taken care of promptly

The pictures of the grey color are misleading. It is a very bright grey that hurts your eyes if you are looking at it in the sun.

The cushions are disappointing as they all move around and do not stay in place. Only 2 cushions have tie downs so they do not move. It would be nice if they all had tie downs and did not move.

I reached out to customer service to try to return or correct the problem but I did not get a response. This is even more disappointing. I saw this same set on other platforms but chose to buy directly from them to cut out the middle man. I would have bought from the middle man who has better customer service/better return process if I had known this was going to be an issue.

Was pleased overall with the set. Assembly was easy for the most part, the wicker was good except had a couple spots that were slightly damaged. Not bad enough for a return. I would’ve rated it a four or five star if they had better quality material for the cushions. The cushion material was not the greatest. This is a good set for the price and if they had higher quality material for the cushions, I would’ve bought a second set. But I am happy with what I bought for the price that I paid. Use better cushion material and I’m sure you would have more sales. I certainly would’ve bought more if the material was better quality. Oh yeah, last thing; sending the little Allen wrench ratchet was great! If you would’ve just sent a regular Allen wrench to do all that work it would’ve been frustrating. So good job there.

Our set came within a week- Easy to put together and sturdy! Everything came as expected and we just love sitting out back in our new furniture.

The fire table we got from Layinsun is amazing. It arrived in a well packaged box and assembly was easy. It makes a great addition to our patio. Thanks Layinsun. We appreciate your products.

The order came as described. The family loves the sectional and the ability to changes the layout and move pieces around. The cushions do move a lot, and the chairs do not have clips, so we will find other ways to secure things.

Tools and hardware was neatly packaged. There were not enough washers, but we had a box of our own. There were some chair backs that were really rough as well as a hole in one of the cushion covers. I reached out via the chat on the website, sent some photos, and they sent replacement parts very quickly. Great customer service.

Missing washers to put the chairs together…two middle chairs are wobbling after mounting

You were right the rattan was covering the screw hole. The set looks beautiful. Thank you for your quick response, Carrie!

They have a good quality product.
Shipping went as described and arrived in a short time
Packaging was excellent
Set up took some time - as to be expected. Everything needed for set up was included
Patio set looks incredible - Love it

The sectional we bought is great! Well built, excellent quality. After setting it all up we realized we had room for one more piece, so we ordered it seprately and it came quickly.

Great outdoor sectional. Fast shipping and just what we needed.

My experience has not been great. We have been waiting for two weeks for parts that were missing in our packages.

We have started building and had to stop and just wait.

Purchased 10 piece Palermo Collection Black/Blue. Found a great price online from Layinsun direct. Purchase process was flawless. Delivery was right on time. Unfortunately, the couch was delivered with a big hole in the box. When opened, the couch was torn. I contacted Layinsun and worked with Carrie. She was courteous, helpful, professional, and responsive. She resolved our problem quickly and without pushback. I would most definitely recommend them and most definitely would buy again. NOTE: the blue fabric is more like a denim color. It seems well built. The instructions were good. Assembly was quick. I only wondered why the hardware was not the color of the wicker (black). It was silver. Then, when I opened another piece the hardware was black. Anyway, I will simply spray paint the silver to flat black. Not a problem.