Leaders - Bognor Regis Avis 27

TrustScore 4.5 sur 5

4,4

61 High Street, PO21 1RY Bognor Regis, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been renting an apartment through this agency for over four years, and I can honestly say that I am very satisfied with their services. Throughout this time, the communication has always been c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our grateful thanks to the Bognor Office Lettings Team for the smooth change of tenancy transition, all concerns reassuringly dealt with in a friendly and professional way. We had dealings with many m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a positive experience with Leaders. My renting journey was very smooth. Deepali, who is an agent, was very helpful and supportive. She guided me at every step. Overall, it was amazing.

L'entreprise a répondu

Noté 1 sur 5 étoiles

The whole experience was awful. Staff were rude, argumentative and generally incompetent. We weren't notified about viewings, the left didn't know what the right was doing but this i mean one employee... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence immobilière
  2. Investissements immobiliers
  3. Évaluateur immobilier
  4. Agence de location immobilière
  5. Géomètre-expert immobilier

À propos de Leaders - Bognor Regis

Écrit par l'entreprise

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
Book free rental valuation

Your local property experts

Écrit par l'entreprise

Whether you are looking to sell or let your home, our teams are on hand to help.

Coordonnées de contact

  • 61 High Street, PO21 1RY, Bognor Regis, Royaume-Uni

4,4

Excellent

TrustScore 4.5 sur 5

27 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

From a beginning we have very good…

From a beginning we have very good experience with Leaders. Always very helpful

30 avril 2025
Avis spontané
Logo de Leaders  - Bognor Regis

Réponse de Leaders - Bognor Regis

Dear Ela
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

To feel at ease

Feel comfortable and at ease

20 février 2026
Avis spontané
Logo de Leaders  - Bognor Regis

Réponse de Leaders - Bognor Regis

Dear Mrs Denise Hards

We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

I have been renting an apartment…

I have been renting an apartment through this agency for over four years, and I can honestly say that I am very satisfied with their services. Throughout this time, the communication has always been clear, professional, and friendly. Any issues or questions were handled quickly and efficiently. The agency has proven to be reliable and supportive, making the rental process smooth and stress-free. Their long-term commitment to tenants really shows. I would highly recommend this agency to anyone looking for a trustworthy and professional housing agency.

31 janvier 2026
Avis spontané
Logo de Leaders  - Bognor Regis

Réponse de Leaders - Bognor Regis

Dear Alicja Panasiuk, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Noté 4 sur 5 étoiles

Good helpful company

Good helpful company
Withe excellent communication skills and always helpful

31 décembre 2025
Avis spontané
Logo de Leaders  - Bognor Regis

Réponse de Leaders - Bognor Regis

Dear Adrian Wheeler, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team

Noté 5 sur 5 étoiles

They helped me fill out all the…

They helped me fill out all the paperwork and forms. They repaired my faucet in one day; at another agency, I had to wait weeks.

3 mars 2025
Avis spontané
Logo de Leaders  - Bognor Regis

Réponse de Leaders - Bognor Regis

Dear Анастасия, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Noté 4 sur 5 étoiles

Helpful

Helpful and understanding but need more support with mold on walls and a broken window in bedroom still needs to be fixed been over a year

20 novembre 2025
Avis spontané
Logo de Leaders  - Bognor Regis

Réponse de Leaders - Bognor Regis

Dear Natasha Hughes_thomas, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team

Noté 5 sur 5 étoiles

I had a positive experience with…

I had a positive experience with Leaders. My renting journey was very smooth. Deepali, who is an agent, was very helpful and supportive. She guided me at every step. Overall, it was amazing.

15 août 2025
Avis spontané
Logo de Leaders  - Bognor Regis

Réponse de Leaders - Bognor Regis

Dear Muhammad Abubakar Tahir

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Wow what a move so fast so quick no…

Wow what a move so fast so quick no faffing defo recommend leaders bognor Regis best in the town not like sims Williams utter tripe 👍🆗😜

23 avril 2025
Avis spontané
Logo de Leaders  - Bognor Regis

Réponse de Leaders - Bognor Regis

Dear Andy

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks

Noté 5 sur 5 étoiles

great team

great team, a lot of care goes into preparing properties for listings, making sure the customer expereince is felt throughout the process, i always feel confident with them and feel they offer a transparent and thorough offering.

18 février 2025
Avis spontané
Logo de Leaders  - Bognor Regis

Réponse de Leaders - Bognor Regis

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Noté 5 sur 5 étoiles

Professional and reassuring

Our grateful thanks to the Bognor Office Lettings Team for the smooth change of tenancy transition, all concerns reassuringly dealt with in a friendly and professional way. We had dealings with many members of the Team but a special mention to Betty and Rosie thank you.

10 décembre 2024
Avis spontané
Logo de Leaders  - Bognor Regis

Réponse de Leaders - Bognor Regis

Dear Jen
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Rosie, Betty and the team a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

I approached Leaders to conduct some…

I approached Leaders to conduct some rental valuations, the communication was great, schedules were put in place and executed seamlessly. Leaders were accommodating and sensitive and respectful to the needs of our tenants.
A big thank you to you all.

4 novembre 2024
Avis spontané
Logo de Leaders  - Bognor Regis

Réponse de Leaders - Bognor Regis

Dear Claire
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Thank you to the Lettings Department

The Lettings department at Bognor Regis were very efficient, and extremely helpful. They were always polite and responded to emails quickly.

8 juillet 2024
Avis spontané
Logo de Leaders  - Bognor Regis

Réponse de Leaders - Bognor Regis

Dear K Blackwell

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Noté 1 sur 5 étoiles

Absolutely useless letting agent avoid…

Absolutely useless letting agent avoid at all costs Bognor and Chichester offices
Especially the property management
They offered me a stress free service 😞😞 found a tenant who they had to juggle her finances to get her through credit ratings then she obviously couldn’t afford to pay !!! Then I’m left with the stress of getting her out of my property with no help from them
Staff useless from top to bottom
Please please avoid

Update ***
Not even had the decency of a reply
so will be contacting the chairman of the company that owns leaders Romans platinum equity Mr Tom Gores at his Beverly hill address

24 juin 2024
Avis spontané
Logo de Leaders  - Bognor Regis

Réponse de Leaders - Bognor Regis

Dear Mr Marsh

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. We are aware that your complaint is currently being looked into at Regional level and a response will be provided within the timeframes set out by the Property Ombudsman and also in the response to your complaint which we sent to you.

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Taylor was Excellent throughout my…

Taylor was Excellent throughout my purchase. She went out of her way to accommodate viewings and check ins during a long and complicated purchase process. She always listened to questions and concerns and raised these to the appropriate stakeholder eloquently and timely.

12 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Ignore this company

Ignore this company. At least in Bognor Regis and Chichester down in Sussex.
They refund the deposit back whenever they want. No respect to the rules or their word.
Their customer care team has the same attitude as the property managers. Just empty words.
They can't get a "sorry" word out of their mouth.
They will fix your property only after they will hear the magic words "health and safety".
Please don't use their services.

8 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

The whole experience was awful

The whole experience was awful. Staff were rude, argumentative and generally incompetent. We weren't notified about viewings, the left didn't know what the right was doing but this i mean one employee would tell you you've had 2 offers another would say none, they told us viewings went ahead when we could clearly see on ring doorbell footage that they hadn't. I didn't hear from them again after the initial part of the sale was accepted, I had to chase them regarding whet happens with keys etc on moving date. The list could go on and on!!

30 juin 2022
Avis spontané
Logo de Leaders  - Bognor Regis

Réponse de Leaders - Bognor Regis

Dear Lisa,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards, Customer Care Team

Noté 5 sur 5 étoiles

Leaders have been excellent all round

Leaders have been excellent all round. Thank you!

13 octobre 2022
Avis spontané
Logo de Leaders  - Bognor Regis

Réponse de Leaders - Bognor Regis

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 3 sur 5 étoiles

We managed to get a sale in the end but…

We managed to get a sale in the end but it has taken far too long. Very difficult to engage with Leaders as the personnel kept changing, or going on holiday/sick leave without telling me who had taken over responsibility for the sale. Ideally I'd have been kept in the loop.

10 août 2022
Avis spontané
Logo de Leaders  - Bognor Regis

Réponse de Leaders - Bognor Regis

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Noté 5 sur 5 étoiles

The best customer service ever!

I have been using Leaders service from couple of years now. Always been very happy with them. So supportive and always replaying on time and finding the best solution for any problems.
The best customer service ever.
Thank you!

4 août 2022
Avis spontané
Logo de Leaders  - Bognor Regis

Réponse de Leaders - Bognor Regis

Thank you again for taking the time to let us know how we did. We hope you have a great day!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus