I have been renting an apartment through this agency for over four years, and I can honestly say that I am very satisfied with their services. Throughout this time, the communication has always been c... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement61 High Street, PO21 1RY Bognor Regis, GB
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Lisez les avis des autres
Our grateful thanks to the Bognor Office Lettings Team for the smooth change of tenancy transition, all concerns reassuringly dealt with in a friendly and professional way. We had dealings with many m... Voir plus
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I had a positive experience with Leaders. My renting journey was very smooth. Deepali, who is an agent, was very helpful and supportive. She guided me at every step. Overall, it was amazing.
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The whole experience was awful. Staff were rude, argumentative and generally incompetent. We weren't notified about viewings, the left didn't know what the right was doing but this i mean one employee... Voir plus
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À propos de l'entreprise
- Agence immobilière
- Investissements immobiliers
- Évaluateur immobilier
- Agence de location immobilière
- Géomètre-expert immobilier
À propos de Leaders - Bognor Regis
Écrit par l'entreprise
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Écrit par l'entreprise
- Whether you are looking to sell or let your home, our teams are on hand to help.
Coordonnées de contact
61 High Street, PO21 1RY, Bognor Regis, Royaume-Uni
4,5
Excellent
29 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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We managed to get a sale in the end but…
We managed to get a sale in the end but it has taken far too long. Very difficult to engage with Leaders as the personnel kept changing, or going on holiday/sick leave without telling me who had taken over responsibility for the sale. Ideally I'd have been kept in the loop.
10 août 2022
Avis spontané
Réponse de Leaders - Bognor Regis
Thank you again for taking the time to let us know how we did. We hope you have a great day!
The best customer service ever!
I have been using Leaders service from couple of years now. Always been very happy with them. So supportive and always replaying on time and finding the best solution for any problems.
The best customer service ever.
Thank you!
4 août 2022
Avis spontané
Réponse de Leaders - Bognor Regis
Thank you again for taking the time to let us know how we did. We hope you have a great day!
I have been with Leaders property…
I have been with Leaders property management as a landlord for many years, I find their staff very experienced, very polite and very knowledgeble
If you ask a question you get the answer straight away, send an e mail the reply is quickly forthcoming
I have their premier service for renting and it takes all the stress out of problems that may arise, they handle everything for me as I live 100 miles away
I would recommend Leaders to anyone I have total peace of mind
WELL DONE LEADERS PROPERTY MANAGEMENT
26 juillet 2022
Avis spontané
Réponse de Leaders - Bognor Regis
Dear Peter
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Simply the best......
Of all the property agents I have dealt with on this journey (a two year search) Leaders are by far the best and most professional I have dealt with.
The most positive attribute is the regular, quality communication - even a short email or call to keep us updated was really valuable. It certainly felt like we were all pulling in the same direction!
19 juillet 2022
Avis spontané
Réponse de Leaders - Bognor Regis
Dear Richard,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Amazing Staff and Company !!!
We've been renting from Leaders for the last 4 years and we love our home. Any maintenance has been completed quickly and efficiently, the staff are all so accommodating and friendly especially the Bognor and Chichester Branches. Recently Andy has helped us replace the carpets in the house and we even got to pick the colour!
Can't recommend Leaders enough!!!
13 juin 2022
Avis spontané
Réponse de Leaders - Bognor Regis
Dear Keira,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Leaders have been managing my…
Leaders have been managing my Buy-to-Let properties for about 15 years. During that time, they have upgraded their management systems considerably and are able to provide an efficient and effective service. Their management of my accounts has always been excellent, as has been their follow-up with tenants and attention to sorting out maintenance requirements by seeking alternative quotes and overseeing the work being carried out. I would highly recommend them to anyone seeking excellent property management services.
30 mai 2022
Avis spontané
Réponse de Leaders - Bognor Regis
Dear Michael,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
Great agent
The property I rent has been managed by Leaders for a couple of years now. They are approachable, friendly and helpful.
26 mai 2022
Avis spontané
Réponse de Leaders - Bognor Regis
Dear Tim,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Recommended
Andy Fletcher has looked after my property for the past few months. During this time I have found him to be helpful, polite and considerate to my needs as a property owner. Nothing is too much trouble for him.
He promptly informs me about any maintenance issues that arise, and deals with them accordingly in a timely manner.
14 mai 2022
Avis spontané
Réponse de Leaders - Bognor Regis
Good morning,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Do not use this company all refrences…
Do not use this company all refrences have been completed moving in 2 days given up my property nee tenants moving in on Monday the company was rude about right to rent checks he sabotaged my refrences was threatening on the phone after suffering domestic violence signed myself to all these insurance higher rent email sent yesterday to collect keys to be told start again now demanding my tenancy from my landlord no care I will be homeless with children Simon from Bognor branch is extremely rude do not use
15 décembre 2021
Avis spontané
Réponse de Leaders - Bognor Regis
Dear Sir/Madam
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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