Leaders - Cambridge Avis 

Using their services for 18 months already and got great services lately thanks to Tikal, the property manager.

Tikal has been a great manager... courteous, prompt and effecient... a pleasure to work with

Tikal was very friendly and efficient with me. Guided me through all necessary paperwork, updated me regularly. Much appreciated.

I had the pleasure of working with Tikal Betz. Her dedication and professionalism were outstanding. I'm happy for her, and I'm sure her new position in a new department will benefit her and the new team. Best of luck!

They got the tenancy length wrong, which delayed the move-in date. Lots of mould on move-in. They didn't know the heating was pre-paid until I investigated and told them. Hidden charges left, right and centre.

Generally, it was hard to tell if they were consciously deceiving me, or just being neglectful.

I feel a lot happier knowing my rental property is being managed by tikal, leaving me confident this was the right decision to use leader's.

Tikal has been my Property Manager for some years, and is always easy to communicate with, knowledgeable, well organised, and actions any problems quickly and efficiently.

Tikal has by far been the best property manager I've had for my rental property. She's responsive and very helpful. Thank you.

Thank you Tikal for your patience and help in negotiating a share of work between our own house and one managed by Leaders..It was quite complicated but we were pleased with the outcome.

Tikal has given us exceptional service in managing the response to a water leak in our property and dealing with the insurance claim for damage to our neighbours property.

Tikal Betz has been a helpful and conscientious Property Manager. I wish her well in her next endeavours.

Tikal managed 19 properties for us. The service was excellent both on the management and accounts side. Would not hesitate to recommend Leaders in Cambridge.

Tikal, our property manager, has been very helpful and quick to respond to emails. She has helped made our moving process easier.

Leah was helpful, friendly, prompt and responsive.
It was a effortless experience on all communication channels. Had a good experience.

Amy is a great person, and very helpful. She tries to put her in your shoes and think for you. That a great skill someone in the field must have.

We have not yet secured any places yet, but with Amy, I find it very possible and easy.

Thanks for your help.

I spoke to and worked with Amy a lovely person she even wished me a happy birthday it didn’t work out because leaders didn’t have any rooms that were affordable enough for my price range but Amy’s lovely service made it worth it, so polite, cheerful and sweet although it wasn’t made clear to me that my deposit wasn’t going to be given back to me which I’m not super happy about

Leah has been very friendly and helpful. She made our move in journey very easy.

Very professional, prompt response from agent.

Proceed at your own risk. Would give 0 stars if I could! Tenancy was an absolute joke, and tried to scam you at every oppertunity. Rented a property which was not fit for purpose, which was supposed to be a professional house share but there were nightmare tenants smashing up the property, taking drugs and having loud parties, property broken into due to poor security broken items and furniture, left without heating for weeks, would refuse to fix any issues, and are now trying take my full deposit.!Such a poorly orgnaised agency - on a seperate property, made me pay a 'holding deposit' for a viewing, but then could not organise a viewing, messing us about and then would not refund this. I would strongly advise against leaders, despite allowing them many chaches to make things right, they have proceeded to make my life hell for the past two years. Bertie, Katie, Nic, Sarah, Amy, all seem nice on the phone but are not prepared to do anything to help me. I would not wish for my worst enemy to go through an expeirence like I've been through with Leaders. Hope pictures speak for themselves, avoid.

The team were quick to get my application through and the portal is very clear and easy to navigate. Although there are many steps in the process, I appreciate that it has been straightforward to follow.