7 weeks after handing back the keys, I still don’t have my deposit returned which the Landlord has stated should be fully 100% refunded. This has, I believe, totally exceeded the 20 days legal requ... Voir plus
L'entreprise a répondu
Friars House Ground Floor, IP1 1SL Ipswich, GB
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7 weeks after handing back the keys, I still don’t have my deposit returned which the Landlord has stated should be fully 100% refunded. This has, I believe, totally exceeded the 20 days legal requ... Voir plus
L'entreprise a répondu
Logan has been absolutely amazing in helping find my son accommodation. He truly has gone above and beyond to help us secure a suitable place for my son to call home. Both my son and I couldn’t be hap... Voir plus
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Another year gone and another year of excellent service from the team at Ipswich Leaders. My thanks go to Glenda Emery, my property manager for her continued help, guidance and good service, and also... Voir plus
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I have used Leaders to manage my rental property for over 2 years now and I do not have one bad thing to say about them. Abi who has mainly been dealing with my property has provided a great service a... Voir plus
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Écrit par l'entreprise
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Écrit par l'entreprise

Friars House Ground Floor, IP1 1SL, Ipswich, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de Leaders - Ipswich
Abi was very prompt in responding to my boiler repair query and was in contact to let me know what was happening next.

Réponse de Leaders - Ipswich
Excellent service and very quick response to any issues needing attention. Abi is always helpful, dealing with matters promptly and with great efficiency.

Réponse de Leaders - Ipswich
Great experience both from Jodie before the move and from Abi since moving on. Friendly and efficient service.

Réponse de Leaders - Ipswich
Highly recommend Leaders.
Abigail has been fantastic and always go above and beyond to support.

Réponse de Leaders - Ipswich
Excellent service. Went above and beyond to help me out. Definitely a thumbs up.

Réponse de Leaders - Ipswich
Great company and generally lovely team that actually wants to provide a great service. Special thank you to Abi. Since the day of moving in she has been in touch to make sure I’m happy and any issues I’ve had have been dealt with immediately and communicating every step of the way. Abi is an absolute credit to the team at Leaders. Thank you very much

Réponse de Leaders - Ipswich
Thanks Leaders for understanding people when they in bad situation and wait.

Réponse de Leaders - Ipswich
Abigail always gets back to me on time and comes across as a happy, motivated and well organized person.
She is the best property manager we have had so far with your company and others companies too.

Réponse de Leaders - Ipswich
I have been dealing with Leaders for a while now I have always found Abi and the whole team to be highly efficient, friendly and helpful. They certainly helped me get through a particularly turbulent period in my lettings business without hitch. I would not have coped on my own and can certainly recommend Leaders Ipswich as lettings managers.

Réponse de Leaders - Ipswich
Thank you to Glenda Emery!
Always listens to the Landlord's point of view - but is fair to both parties. I find Glenda to be professional, experienced and helpful when seeking solutions to the issues that arise when letting properties.
I would recommend Glenda to anyone who wants to work with a Property Manager who gets things done!

Réponse de Leaders - Ipswich
Will be my pleasure to leave a 5* review to Sarah Brenland for all her fast and professional help.

Réponse de Leaders - Ipswich
Abigail at LEADERS IPSWICH...
Thank you Abigail 💐, I want to thank you for all of your time and effort in helping resolve all problems. You made this whole process much easier than it could have been. Thank you once again.

Réponse de Leaders - Ipswich
Great customer service from Abi, following up a repair issue we have.
Checking in to make sure things are getting done!

Réponse de Leaders - Ipswich
Pleased with the service of the property manager, Megan Lyth at Leaders Ipswich. She deals with our repair requests promptly and efficiently and I really appreciate it as tenant. I would recommend Leaders Ipswich to anyone who is looking to rent a property in Ipswich.

Réponse de Leaders - Ipswich
I am a Landlord using LEADERS IPSWICH since many years, and have enjoyed good service through-out. Now-a-days it is Abigail Gwilliam who principally manages my letting, and she maintains a good and friendly relationship with the tenant (which is very important for both me and the tenant), and also handles what-ever contractor visits that are required and amicably agreed.

Réponse de Leaders - Ipswich
Abi Gwilliam is always professional and helpful to my needs and I have no issues with anything she's helped me with in the past year I've been a tenant.

Réponse de Leaders - Ipswich
I have been very lucky to have Abi help manage my property for years. She is always on top of things. Whenever I needed her, she would offer her professional options as well as help without any delay. That makes me feel at ease with the remote rental.
This time, her professional opinion again helped me make up my mind to conclude the current tenancy which had two consecutive late payments in spite of the capped rental for many years. We are going to remarket the house at the current market price in the hope of attracting new tenants with good credits and better affordabilities.
Thanks ever so much for your help, Abi!

Réponse de Leaders - Ipswich
Abi works diligently to provide a smooth service between tenant and owner. Anything that requires urgent attention is dealt with swiftly to achieve a satisfactory end. Highly recommend this company. Thank you, Abi.

Réponse de Leaders - Ipswich
Abi Gwilliam has been excellent and very helpful.

Réponse de Leaders - Ipswich
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