Products are good quality and competitively priced - however, delivery is poor. Website states products will arrive in X days. After said days, call CS only to be told they haven’t been shipped yet be... Voir plus
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I ordered two glazed paired doors and a door pair maker strip and they look fantastic together. Ordering them online was a breeze and when I went to collect them at the Hartlepool hub ,the lads ther... Voir plus
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Always offer me great prices, my account guy Stuart helps me out when I need stuff sorting and doesn’t try and constantly sell me things like other well known companies. Probably deserves a bonus. Ove... Voir plus
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Leaders Floors/Trade , as a company, can be a little bit ' hit or miss', mainly due to being unable to get them to answer calls....but another time they'll answer swiftly and obligingly. After a fair... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de leadertrade.com
Écrit par l'entreprise
Leader Trade is a leading distributor of high quality products for the home and trade.
We strive to bring new products and innovative designs to the UK market first, and why our unmatched service is welcomed all around the UK. At the very heart of Leader Trade's business, is our long-term business partnerships with global product manufacturers and importers. We work with some of the biggest global brands, to ensure that our products offer the very best in quality materials - while offering unique features and sustainability. If you want a supplier that offers great products at the UK's best prices – why not contact us today.
Écrit par l'entreprise
- 🏠 100's of new items added every month
- 💷 The UK's lowest trade prices
- 📱 Shop via desktop tablet & mobile
- 💖 Trade account benefits available
- 🗺️ We ship to the whole of the UK
- 🚚 VIP delivery from £29
- 🦮 Expert help & advice available
Coordonnées de contact
103 Whitby Street South, TS24 7LH, Hartlepool, Royaume-Uni
- 01429241270
- help@leadertrade.com
- leadertrade.com
4,0
Bien
919 avis
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Only 3 stars this time due to the fact…
Only 3 stars this time due to the fact I ordered the flooring showing stock -payment made. But no one told me the flooring was out of stock when I was expecting it this week. Normally the service is excellent.
22 octobre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The door we ordered was perfect when it arrived. I can say no more than that
Setting up an account was really easy, as was ordering and the delivery time was really good from the other side of Britain. Fantastic!
Thanks again
24 septembre 2025
Réponse de leadertrade.com
We're happy to hear that setting up an account and ordering was easy. We're also glad the delivery time met your expectations, even across a great distance. Thanks for your fantastic feedback!
Belinda Everett
Trade Sales Supervisor
Stuart really helped with my order and…
Stuart really helped with my order and offered me full advice and service great trade professional service
23 septembre 2025
Réponse de leadertrade.com
We're happy to hear that you received excellent advice and service during your order. We appreciate you taking the time to share your positive experience with us!
Belinda Everett
Trade Sales Supervisor
Réponse de leadertrade.com
We're happy to hear that you had a positive experience with our service and doors. Thank you for your great feedback!
Belinda Everett
Trade Sales Supervisor
Great customer service
Great customer service, fast delivery and any issues are resolved very quickly.
25 septembre 2025
Avis spontané
Réponse de leadertrade.com
We're happy to hear that you had a great experience with our customer service and fast delivery. We appreciate your positive feedback regarding our quick issue resolution.
Belinda Everett
Trade Sales Supervisor
Réponse de leadertrade.com
We're happy to hear that you had a fantastic experience with our prices and customer service! Thank you for your positive feedback; we appreciate it.
Belinda Everett
Trade Sales Supervisor
Very happy with our experience with…
Very happy with our experience with Leader Doors. We have an issue with something out of stock and they managed to find some for us so we could get our project underway. Delivery was also super fast
25 septembre 2025
Avis spontané
Réponse de leadertrade.com
We're happy to hear that you had a positive experience! We're so glad we could locate the out-of-stock items and ensure a super-fast delivery to get your project started. Thanks for your great feedback.
Belinda Everett
Trade Sales Supervisor
Customer service very good.
12 septembre 2025
Réponse de leadertrade.com
We're happy to hear that you found our customer service very good. Thank you for your positive feedback; we appreciate it.
Belinda Everett
Trade Sales Supervisor
Great product range but expensive delivery
Great product range but expensive delivery service. Generally pleased with my door too, but its much more lightweight and flimsy, which is very surprising being a glazed door. Looked to order another door but put off by shipping cost being 2/3 the cost of the door!
14 juin 2025
Great quality of the products
Great quality of the products, and service, we have purchased several doors from Leader Trade, and barn door tracks, the products are always first class.
9 septembre 2025
Réponse de leadertrade.com
We're happy to hear that you're pleased with the quality of our doors. Thank you for your continued support and for sharing your positive experience with our products and service.
Belinda Everett
Trade Sales Supervisor
Early Experiences: Fantastic
It's early days into my experience with Leader Doors, but so far, I am delighted.
The doors I bought were competitively priced, but the outstanding part so far is the customer service.
When I signed up for a trade account, the process was easy, and within an hour or so, I had a call from an account manager. There was no product sales pitch, just a "good to meet you, and if you ever need anything, just call."
My first order was only partly in stock on the day I needed it.
However, Stuart was on the case straight away and after a few hours, he had solved it, and the order was back on track.
Without that, I'd have lost a planned day of work.
Excellent experience all round.
Thank you, Stuart.
17 septembre 2025
Avis spontané
Réponse de leadertrade.com
We're happy to hear that you are delighted with your experience so far. It's great to know that the trade account process was easy and the customer service stood out to you. We appreciate your positive feedback and are glad we could help keep your project on track.
Belinda Everett
Trade Sales Supervisor
Fast and friendly customer service
Fast and friendly customer service, always the most competitive prices with LD and the delivery times are also fast. Trade account easy to use too.
15 septembre 2025
Avis spontané
Réponse de leadertrade.com
We're happy to hear that you had a positive experience with our fast service, competitive prices, and user-friendly trade account. We appreciate you taking the time to share your feedback!
Belinda Everett
Trade Sales Supervisor
Leader trade was very proactive
Leader trade was very proactive. As soon as I completed the Trade application form, they called me (Tony), told me stock availability and arranged the order very swiftly and smoothly. Very pleasant and proactive manner. Impressed.
11 septembre 2025
Avis spontané
Réponse de leadertrade.com
We're happy to hear that our team provided you with such prompt and efficient service. We appreciate your positive feedback regarding our proactive approach and smooth order process. Thank you for sharing your experience!
Belinda Everett
Trade Sales Supervisor
Very informative good customer service…
Very informative good customer service communications brought wrong length an the collection an replacement was swift
19 février 2025
Great communication all the way
From opening my trade account to placing my order for a sample
Then ordering the product needed for the job. Allways informed of the progress Even got a message to say delivery was a hour away Great communication
6 août 2025
Ordered 5 doors (LT1465B2B) with…
Ordered 5 doors (LT1465B2B) with Leadertrade to the Scottish countryside and it arrived a couple of working days later.
Great prices, great stock, easy to deal with, delivery guy was fantastic, will definitely be back.
5/5
6 août 2025
Avis spontané
The delivery man was polite and very…
The delivery man was polite and very helpful
1 août 2025
Avis spontané
Staff were really helpful with my order…
Staff were really helpful with my order and making amendments. Doors of a good quality and as described on the website. Still to check them all over for any issues.
Delivery was excellent - good communication from delivery guys on time etc. very helpful with off loading.
28 juillet 2025
Avis spontané
This is the second time Jamie s has…
This is the second time Jamie s has delivered to us. On both occasions he has been prompt very helpful and so pleasant. It’s so lovely to get a delivery man that’s not grumpy and literally dumps the delivery with a grump and then runs away. I know these guys are on the clock but a pleasant 30 second exchange can make all the difference
28 juillet 2025
Avis spontané
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