Leaf Envy Avis 

Amazing! So impressed with my Pothos. I ordered 8 and they all arrived perfectly, so healthy and not a ton of unnecessary packaging.

Would order again and highly recommend :)

Ordered two plants and they arrived super quick, the packaging made sure they didn't get damaged at all. I was surprised at the quality of the plants for the price! I expected little baby versions but some of them were huge!

Will definitely be ordering from here again!

Spent the best part of 6 months trying to get my refund back. Took me hours and hours and hours of wasted time, chasing them for the refund only to be told that the return wasn't received by their warehouse.

If it wasn't for my persistence, they would've 100% just banked my money, they were obviously relying on me not chasing it up.

So I provided tracking numbers, proof of signature and the person that took the delivery.

They still sided with their warehouse department, saying I am still at fault and that I should check with the delivery company.

More hours speaking with Parcelforce, more hours spent finding out what I already knew, that the parcel had been returned & signed for by Leaf Envy.

Finally (after only telling them that I'll contact citizens advice for them not releasing my refund), they contacted me to tell me it was THEIR mistake and they had switched warehouses and gave me the wrong delivery address.

Honestly for £30 refund its taken up 6 months, hours and hours of my life. I never thought buying plants would be this hard, I'll stick to the garden centres next time, and I hope other people do the SAME!

Prepare for BS customer service response below VVVV

Received a shipment of several pots and a lovely philodendron plant. The service was quick and efficient. Unfortunately one of the pots i received had become damaged in transit. I contacted the company and within twelve hours had a lovely friendly reply with a new pot having already been shipped. Fantastic friendly and helpful customer service. The rest of the order was in great condition and the pots are very chic. I will use Leaf envy again.

Plant arrived well packaged and healthy however after about a week my plant started going downhill. I started a dialogue with Z in customer service who regularly checked up my plant and gave me tips on plant care. My plant didn’t improved and so Leaf Envy gave me store credit for the value of this plant, plus 20%. Very happy and looking forward to choosing a new plant.

A beautiful website…´the graphics for all of the plants are so lovely, that even though I don't need any plants at the moment, I shall be sure to check them out when I do!

Received broken plants, one squashed into a paper bag (!), one with torn leaves and a smashed up pot! So disappointed as was expecting to receive lovely plants beautifully packaged. Customer service very slow to respond. Will revise this review if I do actually get satisfactory replacements but not holding out much hope so far

I am an assistant who is often tasked with finding unusual gifts to send on my boss's behalf, cue Leaf Envy. Their plant-with-pot subscription service is a win every single time, and particularly genius for those hard to buy people in his life. Their choice of pots trumps by far what I have seen elsewhere online too. The Elizabeth is a favourite, followed by the Dalston in burnt brick - it looks so chic against the reddy tones of my black anthurium. I am soon to be moving to a new flat and I am looking forward to adding some new plants to my new space. Thanks Leaf Envy for coming to my gifting, planter and home jungle needs!

It was a lovely surprise to get a box of three plants and a stylish watering can through the post as a present. The plants are came with some instructions on where they should be positioned and how they should be looked after and are really healthy. Everything was well packed. A great alternative to flowers and good to have something that lasts.

I have purchased multiple times from Leaf Envy - mostly sending plants as gifts to my parents (who now have a thriving jungle in their living room) but also as a personal treat. I am a renowned plant killer but the tips Leaf Envy provide are so helpful and everything is doing brilliantly.
Prices are really reasonable and the quality of plants has always been amazing. I’ll definitely purchase again - thanks team!

I now have three plants from Leaf Envy and all were delivered on time and very healthy. All three plants are thriving. Ordered a replacement pot for one plant which was broken on arrival but Leaf Envy were swift to issue a replacement without any hassle. A great company with good customer support, highly recommended. Am currently deciding on which plant to order next to add to my collection.

Luscious plants and wonderful customer supports. I’ve added to my collection over the years with Leaf Envy - they are full of ideas, tips and take care for the plant world above and beyond. Their pots are unique and not the ‘staple’ planter you get from everywhere else. I look forward to continuing to grow my plant jungle 💛

I have ordered most of my plants from Leafenvy. They are good quality, the care cards are really useful as to where to place the living plants and they arrive promptly.
I love the pots too as it’s difficult to find quality pots of a good design. Thank you 🌿

Plant and pot combo arrived safely and quickly. Looks lovely on the side table. Seemed to have a better range of plants than others and unique designed pots too. Defo use Leaf Envy again.

Beautiful plant and beautiful pot! It's been flourishing since I bought it and really cheered up my living room. Would order again 💚

Fantastic service and beautiful plants. Our plant arrived safely and healthy in a timely manner. It is a beautiful addition to our living room. We have recently ordered the subscription box and are looking forward to seeing what plants we’ll get. I love the lifestyle advice too - such inspiration and help to be a great plant parent with style!

I’ve ordered twice now from Leaf Envy, and I couldn’t fault either order. My plants all arrived in perfect condition, with new leaves unfurling! Pots are beautiful, too. I cannot wait to order more once my wish list come back into stock. Definitely recommend.

Plant arrived in bad shape. Complained immediately and was told to give it time and e-mail back if doesn't improve. Plant is dead and no response from customer service on the same chain after multiple attempts. Rachel was the rep who was helping out.

Misleading website and weak customer service - I ordered a bundle of Plants and pots from the "Plant & Pot Combos" section which specifically states: "We've paired our bestselling plants and pots for you! Simply choose a combination and get your plant and pot delivered in the post with care instructions."

When I received no pots with my plants I queried this and was told its a bundle that doesn't contain pots. This is extremely misleading and the response from customer service lack luster.

Received the wrong pot and the plant was damaged, I contacted support, they responded the same day however it's been a week now and the replacement still hasn't been dispatched. I would have expected the replacement to be dispatched asap to resolve the issue.

Edit: They have sent a replacement plant which is great, however they forgot to send the water dish that goes with the pot. Hoping to get the full order eventually if they send another replacement.