From ordering to delivery, time was short. Good tracking info etc. The LED Space Blaq is, without doubt absolutely brilliant. Via the dimmers both my strips are controlled by my Google Home and activa... Voir plus
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My customer is having a bathroom refit and wanted a niche putting in with a light in it. So I went to my usual go-to LED Lighthouse, and National Lighting, but they don't do tile profiles. Looked onli... Voir plus
Unreal customer service. I recently purchased some basic led strip light and power supply from another company. This was ok, so I decided on a more ambitious project. I contacted that company with wha... Voir plus
Great products, useful how the website guides you through what else may be required, and the delivery times were great. Ordered at 11.48am, despatched at 12.54pm, arrived before 1pm the following day.... Voir plus
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The lighting set up I ordered had two…
The lighting set up I ordered had two issues at two different points during construction. Both times new components were sent to me foc as a goodwill gesture. Can’t fault the customer service. It was there when I needed it and was faultless. Thanks for the help.
The customer service/ sales was great I…
The customer service/ sales was great I dealt with a lady called Lisa and she was very knowledgable about the product and very helpful with my specific needs. She made the whole process much easier. Something I didn’t get with other suppliers I looked at. Would recommend
Brilliant service blaq aura
Brilliant service, ordered a starter kit and 3 extra strips, delivery was really quick. They look absolutely stunning in the acoustic wood panels (when turned on cause you can’t see them when they’re off) 😁. Downloaded the app on my phone and you can time them to come on and off and you can also set a schedule for them to come on and off on each day, Good for when your going on holiday, would definitely recommend these lights to anyone. Lots of faqs on their website if you’re unsure of anything.
This company have been excellent from…
This company have been excellent from start to finish… I’ve installed 6m splash led strip light over bi- fold doors outside… looks amazing …. Wouldn’t hesitate to use again
Not great
Not great. I bought 2x 2.4 meter of the black aura. I cut this to the length needed assuming there would be some adaptor for using the excess. This isn't the case and led space don't provide any adaptors.
They simply say you need to get some cable and solder it on. This alone doesn't do much as you also need some kind of adapter to connect this to the power supply. Which isn't provided or sold. Im now going to have to fork out even more for someone to come and sort this for me.
There is no mention of you needing to do this on the black aura leds but as of writing this im told they will add it.
Great Company with quality products
We ordered four LED Blaq Aura strips for our new oak slatted media wall, and they look absolutely stunning! We couldn't be happier with the final result. We chose these because we wanted the LED strips to remain discreet during the day, unlike others we considered, which were all white. We also purchased the recommended remote for dimming.
Unfortunately, we encountered a faulty switch, but after reaching out to customer service, we received a prompt email confirming that a replacement had been dispatched. It arrived the very next morning. Outstanding customer service and exceptional Blaq Aura LEDs—definitely a five-star experience!
10/10
Super helpful in terms of guidance on product and extremely responsive.
Great experience from start to end
Great experience from start to end. Easy to create a bundle, and it came with all the right parts to build out a smart little setup. I went for the Zigbee option so I could add it to Philips Hue, and it integrated seamlessly.
I had a bit of an issue with the electrician being a little rough with one of the strips and it caused a fault with one of the sections - but LED Space very graciously sent out a replacement for that section.
Great experience, and I'll certainly be back 👍
Always quick and helpful
As a novice at putting LED components together I had afew queries and Dave at LED space was always there with a quick and helpful answer. The kind of service that makes you stick with a company, thanks!
Fantastic product
Fantastic product, looks absolutely stunning.
Lisa and Shaun at LED Space were fantastic in helping me with a couple of minor problems I had installing.
Products arrived on time with no fuss.
Will definitely buy again and highly recommended!
Thank you
Brilliant Service, good prices.
Very helpful company with good pricing, Dave went out of his way to add something to an order that was half way to being dispatched, saving me some further delivery charges. Very efficient and professional company and also a nice easy to use web site/shop, would highly recommend!
Dave Turner at LED space gave me a…
Dave Turner at LED space gave me a really prompt fantastic service when organising a replacement for a faulty product.
Excellent customer service from start to finish
Excellent customer service from start to finish.
I had an issue with my cob lighting not working (my fault) , spoke to Dave at 1630hrs who told me what the issue would be and ordered a couple of items. Dispatched straight away and arrived the very next morning.
Would'nt hesitate to use this company again and have recommended to a number of people.
A very happy customer
I am really delighted. I received excellent prompt relies to my request for guidance as to which product to purchase for my needs and which power and cables. The LED strip is the right length to fit inside my loom and gives a very even bright daylight over the 8 shafts for ease of threading up. It all arrived the next day. A truly wonderful service and product. Thank you Shaun.
Amazing customer service I've used…
Amazing customer service I've used multiple times ans the products and the service are great. Milena was very helpful
Excellent service from Dave when our…
Excellent service from Dave when our order went astray and was damaged. New delivery sorted quickly, on a different route to help with the remoteness of our address.
Success snatched from the jaws of disaster.
Couldn't have asked for anything more, thank you.
Great for self-build specifiers
Ledspace quickly gave me a really comprehensive and competitive quote for some LED strips which I would not have been able to choose or specify by myself
LED Space top service
Was having a few issues when I installed my lights so contacted LED space and spoke to Dave. Straight away he spotted the issue and got them working. Great service and quality product.
Great tech advice
Shaun was able to sort exactly what I needed after scratching my head trying to sort things myself.
The conversation went back and forth a fair bit and he was fairly quick to reply. At the end he provided a link with everything I needed so all I had to do was check over the basket and pay. Something Ultra LED werent able to do which as minor as it seems was fairly major when trying to compare prices over several potential items and my brain got completely frazzled.
I got the solder service, the item arrived next day and is working great.
Thank you Shuan.
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