After waiting 2 weeks for an item (Thule roof tensioner) which was advertised as 3 - 5 working days the item arrived with a broken fixing. Phoned LETANG and was told to email picture of broken fixing... Voir plus
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Lisez les avis des autres
Great experience nothing was too much trouble. An excellent and knowledgeable team that go out of their way to make sure everything is perfect for you , we will now be using Letang Auto Electricals LT... Voir plus
After being let down by another online store for same product who then took money then said not in stock till September. Contacted Dan , who said yes in stock can either fit or post I was onl... Voir plus
There was a hitch with delivering my order by Evri but I was kept informed throughout and received my Thule awning by Fed Ex instead and within the original time frame. The packaging is pretty much... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are the new electrical generation who have been born into an age where vehicles and Transportation has been greatly advanced in mechanical and technological improvements, also in that same space of time vehicles incorporating electrical technology has had a phenomenal improvement in the industry and most vehicle on UK roads have an important electrical aspect to them. We cover a large area of southwest such as: Bath and District Area Bristol and District Area Wales
Coordonnées de contact
Unit 4, Ridgeway industrial centre, BS5 7EY, Bristol, Royaume-Uni
- Letangautoelectrics@gmail.com
- letang-auto-electrical-vehicle-parts.co.uk
3,9
Bien
596 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Very good
Dan and the team where helpful from start to finish, we are very pleased with our bike rack and swingout bar.
13 octobre 2025
Réponse de Letang Auto Electrical LTD
many many thanks
Réponse de Letang Auto Electrical LTD
many many thanks
I wanted the part urgently and got it the next day …
I wanted the part urgently as I was travelling to the campsite for the next 4 days and I called the technical advice first who said he would approve and get it out to me the next day. This was about 13:00. It arrived at my campsite 09:00 the next day.
29 octobre 2025
Réponse de Letang Auto Electrical LTD
many thanks, hope to see you visit us again soon.
Excellent service with great back up…
Excellent service with great back up helping you solve a problem
15 octobre 2025
Great Service
Great communication, competatively priced & delivered in the time they said they would be.
Keep up the brilliant work!
Thank you.
Bob & Allie Hutton
13 octobre 2025
Great service
Great service. Friendly, can-do communication. Product was cheapest around and rapid delivery. Couldn’t ask for more !
8 octobre 2025
Excellent price and well packaged
Excellent price and well packaged, I would highly recommend and definitely use them again.
2 octobre 2025
Excellent customer service …
I was kept updates by email and telephone calls with expected delivery date. My parcel was really well packaged and arrived as expected.
30 septembre 2025
Worst company I have ever dealt with.
Sent wrong part over a week late (dispute marking it as shipped, hadn't actually shipped it) sent wrong part. Ignored returns request emails and calls. Part was for my mothers motor, she threatened to open visa charge back and a member of staff was very rude. Called me as my number was entered in email. Then the real craziness started: Woman called me telling me there was a 20% restocking fee (they sent the wrong part) I called her a donut.....literally that's it. A male then called me calling me all kinds of stuff amd threatened with "I know where your mum lives". I recorded some of this on a second phone and the proceeding phone calls from the same male on his "private number"
They need to sack this guy. Ridiculous
2 octobre 2025
Avis spontané
Genuine Berker parts at a good price
Genuine Berker parts at a good price. Slight delay in delivery but good communication from Dan and Sharon.
Would buy from this company again.
9 septembre 2025
Réponse de Letang Auto Electrical LTD
Many thanks hope to see you shop with us again
Dometic flyscreen
Product description was accurate, the price was competitive, the delivery was on time.
The company was easy to deal with, would definitely use them again.
All in all a pleasant experience
10 septembre 2025
Réponse de Letang Auto Electrical LTD
Many thanks hope to see you shop with us again
Very helpful.
2 septembre 2025
Réponse de Letang Auto Electrical LTD
Many thanks hope to see you shop with us again
Van awning
I had a small problem was delt with quick and efficiently excellent customer care service product is excellent and arrived on time
1 septembre 2025
Réponse de Letang Auto Electrical LTD
Great hope to see you shop with us again soon. Many thanks
Bought on website. Company rang and said price had gone up. Pay additional £40.
Last Monday I purchased a replacement electric step for my motorhome from Letang Auto Electric Vehicle Parts. On the website at the time of purchase it stated that they had 6 in stock at £328.68 - 5% discount = £312.25 .
Today (Wednesday) I had a call from the company stating that the price on their website was incorrect and had gone up by £40, so I had to pay an additional £40 before they would ship the goods. The only option they gave me was to cancel the order or pay the additional £40. Surely they were contracted to sell me their product at the advertised price. Trading Standards informed.
10 septembre 2025
Avis spontané
Réponse de Letang Auto Electrical LTD
Customer did not wish to accept that we were in the process of updating our prices when their order had been placed, we could not honour this as the cost price was almost the selling price, please see the links below to compare our prices which are still the cheapest
https://laevp.co.uk/products/electronic-step-with-seesaw-motion-550mm?
variant=40597253521497¤cy=GBP&gad_source=1&gad_campaignid=22500303105&gbraid=0A
https://shop.chastheboat.co.uk/products/electronic-step-with-seesaw-motion-550mm-nl-27744?variant=32047782920250&country=GB¤cy=GBP&utm_medium=product_s
Customer also knew our price was still the cheapest but became so rude then requested a refund from us so we just complied.
Réponse de Letang Auto Electrical LTD
Many thanks hope to see you shop with us again
Réponse de Letang Auto Electrical LTD
Many thanks, apologies for the delivery issues which does sometimes happen but usually if delayed once we know we work with the delivery company to have the issue resolved quickly and keep our customer updated.
I have used this company twice
I have used this company twice. The first time I purchased a Thule SmartClamp System via the website and received it promptly and well packaged. The second time I booked the fitting of a Thule VeloSwing Towbar at their premises. Very satisfied with the products and customer service was excellent.
27 août 2025
Avis spontané
Excellent service
Excellent service. We ordered a bike rack for our camper which was out of
Stock. We were kept up to date on the progress of the order and when the part was available it was fitted immediately. The fitting turned out to be quite complicated but Dan worked late to complete the job. He is a very helpful and knowledgeable electrician and we would not hesitate to recommend his company.
12 août 2025
Avis spontané
Réponse de Letang Auto Electrical LTD
Many thanks and we hope you are enjoying your new purchase, all the very best.
Easy website to use x find what you…
Easy website to use x find what you want. The product I purchased fitted perfectly x works a treat. Good value for money.
5 août 2025
Réponse de Letang Auto Electrical LTD
Great many thanks.
Great supplier
Great supplier of parts for my Motorhome. Wide range of parts and comprehensive web site to find the correct parts. Thank you :)
4 août 2025
Réponse de Letang Auto Electrical LTD
Many thanks hope to see you again soon
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