Placed an order on 06/16/26 for numerous parts, did not receive the order for several weeks. One of the parts was incorrect, and ended up not needing 2 other parts. I requested a return authorization... Voir plus
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Lisez les avis des autres
Cheaper than local dealer. The wait time was a little bit, but I know it all depends a parts network. I am appreciative of other places able to get cost plus percent prices (discount) I use to ge... Voir plus
Made the mistake of allowing a tire dealer to put replacement wiper blades on my car when they replaced the tires. The replacements looked terrible and didn't work well. Should have found LexusPartsNo... Voir plus
Package arrived as expected, my new floor mats for my 2014 Lexus GS350 were flawless. Price was better than I could get on eBay. Great overall experience.
À propos de l'entreprise
Écrit par l'entreprise
Are you tired of searching for the perfect Lexus parts and accessories for your car? Look no further! With over a decade of experience, LexusPartsNow.com is your ultimate destination for genuine Lexus parts and accessories at the most competitive prices online.
Écrit par l'entreprise
Coordonnées de contact
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691 avis
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A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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2010 Lexus emergency brake shoes.
I had to replace the Lexus rear emergency shoes on a 2010 Lexus 350. It turned out the 4 shoes had 3 part numbers. I bought 2 sets of shoes that did not fit. So I had to get the shoes from a dealer. The shoes were about $20 less than if I had gone directly and fit perfectly.
31 décembre 2025
Shipped fairly quickly and the parts…
Shipped fairly quickly and the parts have always been correct.
Great prices too.
24 décembre 2025
Great transaction!
1 décembre 2025
fraudulent company
One day I ordered three items. For two of them, I received a notice stating the delivery date was undetermined. I then received confirmation that the transaction would proceed only for the item with a confirmed delivery date. After that, I inquired about the delivery date but was ignored, and the order was canceled without my consent. To make matters worse, I haven't received a refund. When I contacted them about the issue, they blocked my IP address.
28 novembre 2025
Avis spontané
My order was significantly delayed
My order was significantly delayed. Now trying to return it but experiencing lots of issues and obstacles. I cancelled the order before it was delivered but they rejected to cancel it and said I need to wait until delivered. Now they rejected return and I filed for exception. PS. They rejected the exception. Also their system shows delivery date not a shipping date. They did not notify me far in advance about such significant delay. Also I reached them the day before they shipped it and the same day I heard about the delay. They breached contract/delivery date but when I cancelled the order because of it, they rejected return!
27 novembre 2025
Avis spontané
Réponse de LexusPartsNow.com
Thank you for your feedback.
Unfortunately, orders cannot be cancelled after shipped. Per our return policy we cannot proceed with your RMA due to the part being an electrical component. Lastly, our system notifies our customers an estimated ship date if there were a delay, not arrival date.
Please refer to our return policy below. Again, we apologize for the inconvenience.
www.lexuspartsnow.com/service/lexus-return_policy
Lexus IS350 headlamp fitment issues
I recently ordered a couple new headlamps for my 2007 Lexus IS350. The car I have has the AFS lights but I did not know this at time of purchase. As such the lights that I received did not fit ( my car is the Fsport sedan) . I called and Mike quickly processed the return shipping label. They unfortunately mistakenly charged me a restock fee which after calling they resolved. It was half on me for not providing my vin and half on them for not noting this in their product descriptions.
I would definitely do business with them again in the future.
18 décembre 2025
Avis spontané
Bad customer support
Bad customer support. Gave me the run around for a month seeking assistance with parts. RMA policies that leave you stuck with brand new parts. Package arrived in old cookie box. Overall sketchy experience and I have found one their competitors (very easy to find online) to be more helpful, professional and better packaging for items.
8 décembre 2025
Avis spontané
Réponse de LexusPartsNow.com
Thank you for your feedback.
We’re sorry to hear that you feel this way. To clarify, our products are genuine OEM items sourced directly from the original factory, not knockoffs or replicas. We understand there’s a lot of misinformation out there, but we stand by the authenticity and quality of everything we sell.
We appreciate your feedback and will continue to uphold the standards our customers rely on.
Excellent service!
I received the correct parts the first time! My part was very quickly shipped and well packed! Thank you!
26 novembre 2025
Arrived as described and fit perfectly
26 novembre 2025
My service writer was courteous helpful and explained everything that I needed to know. This was my first experience at your service department and I was impressed.
First experience at your service department and it was a good one.
26 novembre 2025
No issues with shipping and handling…
No issues with shipping and handling nor the parts not fitting correctly. Awesome!
26 novembre 2025
THE RELENTLESS PURSUIT OF EXCELLENCE
Lexus is STILL in the relentless pursuit of excellence.
26 novembre 2025
I received the right parts at a great…
I received the right parts at a great price. I definitely will be a regular customer from now on for my Lexus parts.
26 novembre 2025
Extremely fast shipping and excellent service
Extremely fast shipping! I would definitely buy parts from them again
26 novembre 2025
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