★★★★★ Friendly and professional click and collect service. I was impressed that they had the CT1 Power Grab and Zinsser Gardz in stock when a certain online retailer couldn’t deliver them qu... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Absolutely brilliant customer service. Tariq saved me after a week of searching for the right product. He was patient, helpful, professional and took the time to talk me through my options so that I g... Voir plus
L'entreprise a répondu
Great experience as always! Josh and Isabel were so friendly and super helpful in assisting us and recommending specials that made sense for our projects! Thank you!
L'entreprise a répondu
1 July, after my below update, yesterday I received SMS and email which was about my order was ready for pickup. I went to store and I've been told that my order was cancelled, refunded and gladl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de bricolage
- Magasin de design et de décor intérieur
- Quincaillerie
- Magasin de peinture
- Magasin d'outillage
Écrit par l'entreprise
Leyland SDM is London's leading decorating and DIY specialists. We supply local tradespeople & people working on their own DIY projects as a Specialist Decorators' Merchants with paint and decorating materials.
Coordonnées de contact
Fourth Way 24, HA9, Wembley, Royaume-Uni
- 020 7275 2999
- web.orders@leylandsdm.co.uk
- leylandsdm.co.uk
3,9
Bien
411 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Blade was amazing with customer service…
Blade was amazing with customer service artira as well they made my day
30 mars 2026
Avis spontané
Réponse de Leyland SDM
Hi Ljiljana,
Thanks for the 5-star review! We're pleased to hear Blade was able to assist you, and your day was made! We appreciate you taking the time to leave such positive feedback and will pass this on.
Many thanks.
The service was quick and despatch and…
The service was quick and despatch and delivery prompt .. unfortunately I will have to give the product a quick whirl in the lathe to get it to fit and work as slightly too big OD
23 février 2026
Réponse de Leyland SDM
Hi Nicola,
Thanks for the feedback. We're sorry to hear the product is slightly too large, we will pass that on to our team. If you have any queries, please do not hesitate to get in touch.
Many thanks.
Yasin was very helpful ☺️
8 mars 2026
Avis spontané
Réponse de Leyland SDM
Hi Alexander,
Thanks for the 5-stars! Yasin will be thrilled to hear such lovely feedback, we will pass your kind words on.
Many thanks!
Super professional and helpful staff
Yasin (at the Warwick way, Victoria store) was really helpful and went above and beyond to make sure I was happy with my purchase, exploring all options available to me.
7 mars 2026
Avis spontané
Réponse de Leyland SDM
Hi Malouza,
Thanks for such lovely feedback, we will pass your kind words on to Yasin and look forward to welcoming you in-store again soon.
Many thanks.
Réponse de Leyland SDM
Hi Diesel,
Thanks for the 5-stars! We appreciate the feedback!
Many thanks.
I popped in to buy a paint scrapper and…
I popped in to buy a paint scrapper and struggled to find it. However, Yasin asked to help me and took me to the correct place. Much appreciated! Thank you for great customer service.
6 mars 2026
Avis spontané
Réponse de Leyland SDM
Hi Jacqueline,
Thank you for taking the time to leave a review. We always strive to go the extra mile, so we're thrilled to hear you have had a wonderful experience in-store. We will pass your kind feedback on to Yasmin.
Many thanks.
Ordered online
Ordered online
Paid for next day delivery
No email confirmation
Not delivered 3 days later
Refund requested
Awful!
2 mars 2026
Réponse de Leyland SDM
Hi Mr Horner,
Thank you for taking the time to leave feedback. We're so sorry you've had this experience, please could you email info@leylandsdm.co.uk, so we can look in to this further.
Many thanks.
Réponse de Leyland SDM
Hi Stephen,
Thank you for taking the time to leave feedback. We're so sorry you've had this experience, please can you email info@leylandsdm.co.uk, so we can look in to this further and rectify this.
Many thanks.
Delivery was promised next day and…
Delivery was promised next day and didn’t arrive till following day.
25 février 2026
Réponse de Leyland SDM
Hi Nina,
Thank you for taking the time to leave feedback. We're sorry you've had this experience with us, please can you email info@leylandsdm.co.uk, so we can look in to this further.
Many thanks.
Delivery perfect.
Great price for the products purchased and absolutely delighted with delivery ahead of schedule.
18 février 2026
Réponse de Leyland SDM
Hi Michael,
Thank you for the feedback. We're thrilled to hear you're happy with both the price of our products and the delivery. Thanks again for leaving such a lovely review.
Smooth click and collect experience.
Smooth click and collect experience.
The staff at the Dulwich store were incredibly helpful and friendly. Would definitely be using this service again!
16 février 2026
Réponse de Leyland SDM
Hi Shen,
Thank you for the lovely feedback. We're thrilled to hear you had such a wonderful experience and look forward to welcoming you in-store again soon.
Many thanks.
Very fast delivery
Very fast delivery, had a little problem but professionally dealt with,will buy again
15 février 2026
Réponse de Leyland SDM
Hi David,
Thanks for the 5-star review! We're pleased to hear our team were able to resolve the issue, thank you for the feedback.
Many thanks.
Dominik super helpful showed me all the…
Dominik super helpful showed me all the range of products sizes explained how to use them will definitely recommend well done my experience at this shop is always been good everyone very helpful
18 février 2026
Avis spontané
Réponse de Leyland SDM
Hi Susan,
Thank you for such lovely feedback. We're thrilled to hear Dominik was helpful, and you got the products needed for your project. We'll pass on your kind comments!
Many thanks.
Bought the product led to believe it…
Bought the product led to believe it was to be delivered not picked up, not clear!
3 février 2026
Réponse de Leyland SDM
Hi Russell,
We’re sorry to hear you have had a negative experience shopping with us. We’d appreciate the opportunity to speak with you further about this issue. Please contact us via info@leylandsdm.co.uk, so we can investigate.
Many thanks.
Réponse de Leyland SDM
Hi Ronaldo,
Thanks for the 5-star feedback. We'll pass your kind comments on to Yasin.
Many thanks.
I have recently used Leyland high gloss…
I have recently used Leyland high gloss white solvent paint.
It is absolutely brilliant, it has a beautiful soft sheen finish, very easy to apply, covers in one coat and very little odour.
Compared to equivalent Dulux it is so much better, especially the finish, the odour of the Dulux gloss is very strong and lasts weeks.
I would not hesitate to recommend Leyland high gloss, five stars are not enough, ten out of ten.
7 février 2026
Avis spontané
Réponse de Leyland SDM
Hi Graham,
Just to clarify, we’re a retailer of Leyland Trade Paint rather than the manufacturer, but we’re delighted you found the paint such a pleasure to use!
Many thanks.
Really helpful staff
Really helpful staff. They found what 8 needed, and when I came back because couldn't make it work they took time to work it out and show me. Great after care service.
6 février 2026
Avis spontané
Réponse de Leyland SDM
Hi Sarah,
Thank you for your review.
It’s good to hear the team were able to assist and take the time to sort things when you came back in. We aim to make sure customers leave confident in what they’ve purchased, and hope to see you in store again soon.
Many thanks.
1 are more expensive than the other…
1 are more expensive than the other shops
2 if you’re not careful, the prices are different when you go to the till and are more expensive than what you see in the shelf
4 février 2026
Avis spontané
Réponse de Leyland SDM
Hi Claudiu,
Thank you for taking the time to leave feedback. We're sorry to hear this, and this is certainly not the experience we want customers to have.
We aim to price our products clearly and fairly, so we appreciate this being brought to our attention.
If you’re able to share more details about the visit please could you email info@leylandsdm.co.uk, so we can look in to this further.
Many thanks.
Bad customer service
I ordered some paint and accidentally put it through as click and collect instead of home delivery. I emailed customer services straight away, to change the delivery method. I was asked to provide order number and details, which if they'd read the email would have seen I'd provided all the information. 3 days later, having no response I had to email again and request for a refund. Bad customer service, which lost them a customer.
30 janvier 2026
Réponse de Leyland SDM
Hi Mel,
Thank you for leaving your feedback. We’re very sorry to hear this, and it's certainly not the experience we want for our customers. We take all feedback very seriously and will pass this on for further investigation.
Many thanks.
Réponse de Leyland SDM
Hi Lee,
Thank you for your kind words and for taking the time to leave a review. We'll be sure to pass on your feedback to Natalie.
Many thanks.
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