Good morning. The storefront is very well-organised, and the service provided by the staff was excellent and attentive. The prices are competitive with other market rivals, but I will definitely... Voir plus
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Lisez les avis des autres
Many thanks to the team at Leyland Ealing Broadway. They are trying hard to satisfy their customers. A small but well-supplied shop where you can find everything for DIY projects.
I just wanted to say a few words about James, the store manager from Leyland in Acton. Right from the start, he made suggestions and ideas I had not thought of (and never would have), listened intenti... Voir plus
L'entreprise a répondu
I ordered some paint and accidentally put it through as click and collect instead of home delivery. I emailed customer services straight away, to change the delivery method. I was asked to provide or... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de bricolage
- Magasin de design et de décor intérieur
- Quincaillerie
- Magasin de peinture
- Magasin d'outillage
Écrit par l'entreprise
Leyland SDM is London's leading decorating and DIY specialists. We supply local tradespeople & people working on their own DIY projects as a Specialist Decorators' Merchants with paint and decorating materials.
Coordonnées de contact
Fourth Way 24, HA9, Wembley, Royaume-Uni
- 020 7275 2999
- web.orders@leylandsdm.co.uk
- leylandsdm.co.uk
4,0
Bien
379 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Shopping experience at the Kensington store.
Good morning.
The storefront is very well-organised, and the service provided by the staff was excellent and attentive.
The prices are competitive with other market rivals, but I will definitely return to shop here again if the need arises without a shadow of a doubt!
Other than that, thank you!
28 mai 2026
Yasin was able to meet a specific query…
Yasin was able to meet a specific query of mine will excellent professionalism and courtesy.
2 juin 2026
Avis spontané
Leyland Ealing Broadway
Many thanks to the team at Leyland Ealing Broadway. They are trying hard to satisfy their customers. A small but well-supplied shop where you can find everything for DIY projects.
21 mai 2026
Great service
Ordered online and collected in store, really helpful and charming staff, now a loyal customer!
12 mai 2026
Réponse de Leyland SDM
Hi Joe,
Thank you for your lovely review! We’re so pleased to hear you had a great experience with our team and found the click and collect process smooth and easy. We really appreciate your support and look forward to welcoming you back again soon!
Having accepted my order a few days…
Having accepted my order a few days later you tell me it is out of stock.
1 mai 2026
Réponse de Leyland SDM
Hi,
Thank you for your feedback. We’re sorry to hear this. Unfortunately, despite our best efforts to keep stock levels updated, there are rare occasions where an item becomes unavailable after an order is placed. We understand how frustrating this is and sincerely apologise for the disappointment and inconvenience caused.
Nice thoughtful staff and they even…
Nice thoughtful staff and they even gave me a flap on my paint to make it easier to open 👍 thanks guys
13 mai 2026
Avis spontané
Réponse de Leyland SDM
Hi,
Thank you for the great review! We’re really pleased to hear you had a positive experience with the team.
Sometimes it’s the little things that make all the difference, so we’re glad the paint flap came in handy!
Many thanks.
Réponse de Leyland SDM
Hi Anthony,
Thank you for taking the time to leave feedback. We're so sorry you've had this experience, please could you email info@leylandsdm.co.uk, so we can look in to this further.
Many thanks.
James - The Gem of Acton Leyland
I just wanted to say a few words about James, the store manager from Leyland in Acton. Right from the start, he made suggestions and ideas I had not thought of (and never would have), listened intentively, was patient, super knowledgeable and saved me SO much money. He really went the extra mile for me when he didnt have too and has massively influenced the overall result of the work in my home for the positive. He has really made my week and is a credit to Leyland! Huge thank you James 😊 🙏 🙌 👏
12 mai 2026
Avis spontané
Réponse de Leyland SDM
Hi Karagh,
Thank you so much for your kind words. We’re delighted to hear about your experience with James at our Acton store.
Providing knowledgeable advice, great customer service and helping customers find the best solutions is exactly what we strive for, so it’s fantastic to hear James went above and beyond to support you and help bring your project to life while saving you money too.
We’ll be sure to pass your feedback on. Thanks again for taking the time to share your experience, and we hope to welcome you back to Leyland soon!
Réponse de Leyland SDM
Hi,
Thank you for taking the time to leave such lovely feedback! We will pass your kind words on to the team.
Many thanks.
Sorted quick
I had a problem with my order and it was dealt with quickly and professionally I received my order no problem after that
22 avril 2026
Réponse de Leyland SDM
Hi Angela,
Thank you for taking the time to leave such a lovely review. We're glad to hear your order issue was rectified.
Many thanks.
All good great value
21 avril 2026
Réponse de Leyland SDM
Hi Nigel,
Thank you for your fantastic feedback!
Many thanks.
Hammed was extremely helpful
Hammed was extremely helpful, and super friendly. Great service overall.
30 avril 2026
Avis spontané
Réponse de Leyland SDM
Hi William,
Thanks for the 5-star review! We will be sure to pass your kind comments on.
Many thanks.
Helpful with helping a novice buy the…
Helpful with helping a novice buy the right things for the jobbut no paint mixing service at Chiswick Brancj
2 mars 2026
Avis spontané
Réponse de Leyland SDM
Hi Joan,
Thank you for your lovely review. We’re glad our team could help you find the right products. We’re sorry the paint mixing service wasn’t available at our Chiswick branch and appreciate you flagging this.
If you ever need mixing, please feel free to contact our team and we'll do our best to advise which store nearest to you offers this service.
Thanks again.
over and beyond brilliant service…
I received beyond brilliant service from JL. I had a problem with the scheduled delivery date that my builders had arranged. I phoned, spoke to JL who was unbelievably understanding and accommodating. He juggled things around and rescheduled my delivery to a day and time that was far more suitable.
I am extremely grateful. Thank you so very much.
29 avril 2026
Avis spontané
Réponse de Leyland SDM
Hi Yvette,
Thank you so much for your kind words. We’re really pleased JL was able to help get your delivery rearranged at short notice, we know how important timing can be when you’ve got work scheduled in.
We’ll be sure to pass your feedback on. Thanks again for taking the time to share your experience, it’s greatly appreciated.
Réponse de Leyland SDM
Hi John,
Thank you for your kind review. We’re pleased to hear you were happy with both the service and customer care. We really appreciate your support and hope to help you again soon.
Many thanks.
Réponse de Leyland SDM
Hi Jakub,
Thanks for the 5-star feedback!
Many thanks,
The Leyland Team
Never recieved order
Never recieved order, money was returned to my account no explaination given.
6 avril 2026
Réponse de Leyland SDM
Hi Malcolm,
Thank you for your feedback, and we’re genuinely sorry to hear about your experience. We understand how frustrating it must have been to not receive your order and to have the payment returned without any explanation.
This isn't the standard of service we aim to provide. If you’d be willing to contact our customer service team on info@leylandsdm.co.uk with your order details, we’d appreciate the opportunity to look into what happened and provide further clarification.
Many thanks.
Great shop
Great shop. Always super helpful staff. Today in particular Mel was very kind knowledgeable and helpful.
18 avril 2026
Avis spontané
Réponse de Leyland SDM
Hi Ben,
Thank you for your lovely review. We’re so pleased to hear you always find the shop helpful, and especially that Mel stood out during your recent visit. We’ll be sure to pass on your kind words to her. We really appreciate your support and look forward to welcoming you back soon.
Many thanks.
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