Today I received help from a very kind person named Harry. I must have been one of those customers that Advisers dread. Because my eyesight and hearing are both poor This young man was kind patient... Voir plus
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Lisez les avis des autres
I couldnt manage to open my AutoCAD software bought from License Place, I emailed to let them know and was very quickly responded to. Harry made an appointment to install the software for me remotel,... Voir plus
Was met remotely by Harry who helped in my Microsoft programme installations. I found him to be very supportive, down to earth and pleasure to be served by. I think he is a credit to his organisation... Voir plus
I bought several Adobe packages. All worked straight away and after several months, I've had no issues, with the exception of Acrobat Pro. LicensePlace were very ready to help. We arranged a t... Voir plus
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 38 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Great product and fantastic after sales…
Great product and fantastic after sales support. Would highly recommend.
Fantastic product and excellent…
Fantastic product and excellent service.
The guys at Licenseplace were extremely helpful , from placing the order right through to remote installation. Their very knowledgeable and expert support team guided me through the process, hassle free. A pleasure dealing with professionals who really know what they are doing and care about customer service.
Delighted to be up and running!
Fantastic support with my installation
Fantastic support with my installation, went above and beyond to assist and ensure all issues are resolved.
Just came off the phone with Harry
Just came off the phone with Harry, Excellent service! It's the second time he's helped me in a few months when I needed. My SketchUp is installed on my new laptop as I couldn't manage it. Really quick service and I know I can go back for more help if I ever need.
Very helpful
Very helpful, friendly and polite. Most importantly, got straight onto sorting the problem out and solved it.
The IT support
The IT support , with remote support, was excellent. Very competent and fast.
Harry was a very polite guy who helped…
Harry was a very polite guy who helped me a great deal and was very quick to set up my software, I really appreciated his help!
Ismail was great!
Ismail was great, he took over the computer and went through the steps and installed the software for me, great stuff
Licenseplace.
Licenseplace.
was very helpful in helping me install the software ,
Harry was extremely helpful and friendly,
very prompt with getting back to me and resolving any issues i had, he call back on time as promised,
very very good service.
Great Service
Quick and efficient set up of software by Harry, that was'nt as easy to install as first suggested when purchased - V-happy with the call back and set up service provided
Excellent Service and Genuine Technical Support
I rarely leave reviews, but in this case I felt it was deserved.
I purchased AutoCAD and Inventor through Licenseplace and the support I received from the team was absolutely excellent.
They were patient, professional, and always willing to help. Every question I had was answered promptly, and they went above and beyond to make sure everything was working correctly. Thanks to their support, both AutoCAD and Inventor are now running perfectly on my system.
What impressed me most was that they didn't disappear after the sale. They continued to provide assistance, remote support when needed, and genuine advice to help me get up and running. It's clear they care about their customers and want them to succeed.
My advice to anyone considering using Licenseplace is to be patient, communicate clearly, and work with them through any setup questions. In my experience, they were extremely knowledgeable and committed to resolving any issues.
I'm now happily using the software for professional design work and couldn't be more pleased with the service I've received.
A big thank you to the team for all their help. Highly recommended.
Malcious site - use at your peril
I redeemed a 5pm.co.uk voucher for Autocad 11/6/26. The link took me to the licenseplace website but both the AVG browser and Edge browser declined to connect stating that the site was malicious. I enquired with the company via a chat help line (cannot remember how I ended up there) and asked for help and stated that I was hesitant to download the Autocad software given the warnings. I was left a voice message saying "That's your choice, we sell five to six hundred .." and then the message ceased. That's not what I would call good customer service and I would warn anyone off using this company, given my experience of them. Thank you AVG and Edge for protecting my system.

Réponse de Licenseplace
struggled installing Autocad now fixed!
Initially struggled installing Autocad myself due to license and windows security issues. Arranged a call with the helpdesk who then remoted over to my machine to install correctly. 100% recomend and for a bargain price!!
I was struggling to upgrade Adobe…
I was struggling to upgrade Adobe correctly so reached out to license placed who remotely accessed my laptop and sorted the issue within a minute.
Thank you
Fantastic customer service
I brought an Adobe licence which I could not get working, the support team were fantastic and fix the issue within a couple on minutes. highly recommend
great company had a few issues…
great company had a few issues installing the software my self so i called the support line and they sorted it out remotely within 30minutes.
would highly recommend
PERFECT SERVICE A+++
I had issues installing on my desktop, however the customer service advisor was able to go through with me step by step to resolve it. When I got stuck they helped me remotely to do a complete cleanup and reinstall. PERFECT SERVICE A+++
Unbelievable A very polite man rang as…
Unbelievable A very polite man rang as arranged. He reviewed my computer spent less than 5 minutes and it was fixed and tested. One could not ask for more.
AVOID, aggressive, rude, hostile, AVOID.
AVOID. Aggressive, Rude and hostile with zero customer service.
Purchased PS Elements 2026, then Adobe contacted me to inform me that the software was unlicenced and to remove it or they would.
Adobe removed the software and installed the correct licenced PSE.
Informed Licenseplace, who then became extremely hostile very quickly, because I wouldn't do as they demanded and allow them to 'fix' the 'known issue'. They were so arrogant they blamed me for the issue.
Refused a refund and continued with their bullying aggressive behaviour so much so that they were told to stop harassing me via email to which they responded with...................another aggressive email!?!
There's a reason why they're cheap. AVOID this company if you can, their harassment and sheer aggressive attitude when things go wrong isn't worth the savings you might make.
They don't care about customers, and I doubt they care about what customers think of them.
Very petty, very puerile.
P.S. And I got a refund from Wowcher, I see that your response is just as childish, the constant lying is laughable.

Réponse de Licenseplace
AutoCAD 2026 via wowcher
Purchased an AutoCAD 2026 “lifetime” licence via Wowcher.
After purchase I received installation instructions that required downloading files from Dropbox, disabling antivirus software, running activation tools and selecting a network licence activation method. I was not comfortable proceeding with this installation process on my personal computer.
I requested a refund within the cooling-off period before completing installation or activation. The merchant refused and repeatedly focused on the fact that I had not demonstrated a defect with the software, despite my request being based on cancellation rather than a technical fault.
Customer support responses appeared largely templated and repeated the same points regardless of the concerns raised. The merchant also repeatedly offered remote access to my computer to complete the installation, which I declined.
Others may be comfortable with this process, but it was not what I expected from a software licence purchase and the refusal to provide a refund left me disappointed.

Réponse de Licenseplace
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