Licenseplace Avis 

509
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Today I received help from a very kind person named Harry. I must have been one of those customers that Advisers dread. Because my eyesight and hearing are both poor This young man was kind patient... Voir plus

Noté 5 sur 5 étoiles

I couldnt manage to open my AutoCAD software bought from License Place, I emailed to let them know and was very quickly responded to. Harry made an appointment to install the software for me remotel,... Voir plus

Noté 5 sur 5 étoiles

Was met remotely by Harry who helped in my Microsoft programme installations. I found him to be very supportive, down to earth and pleasure to be served by. I think he is a credit to his organisation... Voir plus

Noté 5 sur 5 étoiles

I bought several Adobe packages. All worked straight away and after several months, I've had no issues, with the exception of Acrobat Pro. LicensePlace were very ready to help. We arranged a t... Voir plus

4,6

Excellent

TrustScore 4.5 sur 5

509 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 38 % de ses avis négatifs

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4,6

Tous les avis

(509)

509 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fantastic product and excellent…

Fantastic product and excellent service.

The guys at Licenseplace were extremely helpful , from placing the order right through to remote installation. Their very knowledgeable and expert support team guided me through the process, hassle free. A pleasure dealing with professionals who really know what they are doing and care about customer service.
Delighted to be up and running!

16 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Just came off the phone with Harry

Just came off the phone with Harry, Excellent service! It's the second time he's helped me in a few months when I needed. My SketchUp is installed on my new laptop as I couldn't manage it. Really quick service and I know I can go back for more help if I ever need.

15 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Very helpful

Very helpful, friendly and polite. Most importantly, got straight onto sorting the problem out and solved it.

15 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Licenseplace.

Licenseplace.
was very helpful in helping me install the software ,
Harry was extremely helpful and friendly,
very prompt with getting back to me and resolving any issues i had, he call back on time as promised,

very very good service.

13 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Service

Quick and efficient set up of software by Harry, that was'nt as easy to install as first suggested when purchased - V-happy with the call back and set up service provided

13 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service and Genuine Technical Support

I rarely leave reviews, but in this case I felt it was deserved.

I purchased AutoCAD and Inventor through Licenseplace and the support I received from the team was absolutely excellent.

They were patient, professional, and always willing to help. Every question I had was answered promptly, and they went above and beyond to make sure everything was working correctly. Thanks to their support, both AutoCAD and Inventor are now running perfectly on my system.

What impressed me most was that they didn't disappear after the sale. They continued to provide assistance, remote support when needed, and genuine advice to help me get up and running. It's clear they care about their customers and want them to succeed.

My advice to anyone considering using Licenseplace is to be patient, communicate clearly, and work with them through any setup questions. In my experience, they were extremely knowledgeable and committed to resolving any issues.

I'm now happily using the software for professional design work and couldn't be more pleased with the service I've received.

A big thank you to the team for all their help. Highly recommended.

1 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Malcious site - use at your peril

I redeemed a 5pm.co.uk voucher for Autocad 11/6/26. The link took me to the licenseplace website but both the AVG browser and Edge browser declined to connect stating that the site was malicious. I enquired with the company via a chat help line (cannot remember how I ended up there) and asked for help and stated that I was hesitant to download the Autocad software given the warnings. I was left a voice message saying "That's your choice, we sell five to six hundred .." and then the message ceased. That's not what I would call good customer service and I would warn anyone off using this company, given my experience of them. Thank you AVG and Edge for protecting my system.

11 juin 2026
Avis spontané
Logo de Licenseplace

Réponse de Licenseplace

Thank you for your review.

We are sorry to hear that you formed this impression.

However, we feel it is important to clarify several points for future readers.

The software was successfully delivered and, to the best of our knowledge, was never downloaded, installed or tested. As a result, no technical issue with the software itself was ever established.

Modern browsers, antivirus products and security tools can sometimes generate warnings for newly distributed files, volume licensing deployments or download servers. Such warnings are not, in themselves, proof that a website or software is malicious.

We also note that our support team responded to your enquiry and attempted to assist you. We routinely help hundreds of customers with installation and activation questions every month.

Regarding the voicemail reference, the message appears to have been cut off before completion and therefore does not accurately reflect the full context of the support offered.

We fully respect your decision not to proceed with the installation if you were uncomfortable doing so. However, we believe it is important to distinguish between a personal decision not to continue and evidence that a product or website is malicious.

Should you ever wish to revisit the matter, our support team remains available to assist.

Kind regards,

Licenseplace

Noté 5 sur 5 étoiles

struggled installing Autocad now fixed!

Initially struggled installing Autocad myself due to license and windows security issues. Arranged a call with the helpdesk who then remoted over to my machine to install correctly. 100% recomend and for a bargain price!!

11 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

PERFECT SERVICE A+++

I had issues installing on my desktop, however the customer service advisor was able to go through with me step by step to resolve it. When I got stuck they helped me remotely to do a complete cleanup and reinstall. PERFECT SERVICE A+++

10 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

AVOID, aggressive, rude, hostile, AVOID.

AVOID. Aggressive, Rude and hostile with zero customer service.

Purchased PS Elements 2026, then Adobe contacted me to inform me that the software was unlicenced and to remove it or they would.

Adobe removed the software and installed the correct licenced PSE.

Informed Licenseplace, who then became extremely hostile very quickly, because I wouldn't do as they demanded and allow them to 'fix' the 'known issue'. They were so arrogant they blamed me for the issue.

Refused a refund and continued with their bullying aggressive behaviour so much so that they were told to stop harassing me via email to which they responded with...................another aggressive email!?!
There's a reason why they're cheap. AVOID this company if you can, their harassment and sheer aggressive attitude when things go wrong isn't worth the savings you might make.

They don't care about customers, and I doubt they care about what customers think of them.

Very petty, very puerile.

P.S. And I got a refund from Wowcher, I see that your response is just as childish, the constant lying is laughable.

7 juin 2026
Avis spontané
Logo de Licenseplace

Réponse de Licenseplace

Hi Karen,

We are disappointed to read this review as several of the statements made do not match the facts of the case.

First of all, we do not sell "Photoshop Elements 2026" through the Wowcher promotion referenced in this review.

Secondly, Adobe does not contact customers on our behalf, nor does Adobe remotely remove software from customer devices and install alternative software for them. This description does not reflect any process that we are aware of.

We also note that support was offered throughout the case and that a solution was proposed for what is a known and resolvable issue.

Most importantly, the review concludes by stating that a refund was ultimately received. This directly contradicts the suggestion that we simply ignored the matter or refused to engage with the customer.

We fully appreciate that not every customer will be satisfied with every outcome, but we believe reviews should accurately reflect what actually occurred.

As always, our support team remains available to assist customers via email, chat, telephone and remote support where appropriate.

Kind regards,

Licenseplace

Noté 1 sur 5 étoiles

AutoCAD 2026 via wowcher

Purchased an AutoCAD 2026 “lifetime” licence via Wowcher.

After purchase I received installation instructions that required downloading files from Dropbox, disabling antivirus software, running activation tools and selecting a network licence activation method. I was not comfortable proceeding with this installation process on my personal computer.

I requested a refund within the cooling-off period before completing installation or activation. The merchant refused and repeatedly focused on the fact that I had not demonstrated a defect with the software, despite my request being based on cancellation rather than a technical fault.

Customer support responses appeared largely templated and repeated the same points regardless of the concerns raised. The merchant also repeatedly offered remote access to my computer to complete the installation, which I declined.

Others may be comfortable with this process, but it was not what I expected from a software licence purchase and the refusal to provide a refund left me disappointed.

9 juin 2026
Avis spontané
Logo de Licenseplace

Réponse de Licenseplace

Dear Robert

Thank you for your review.

We respect that every customer must decide for themselves whether a particular installation method is suitable for their needs.

However, we believe it is important to clarify that your review does not describe a situation where the software was shown to be defective, invalid or non-functional.

As confirmed throughout the correspondence, the licence, software and installation materials were delivered successfully. The software was never fully installed, activated or tested, as you chose not to proceed with the installation process.

Your concerns related to the installation and activation method used for refurbished perpetual licences, rather than any demonstrated fault with the product itself.

We also wish to clarify that remote support was offered as an optional assistance service only. Customers are never required to use remote support, but it is available free of charge for those who would like assistance completing the installation.

As the licence and digital materials had already been supplied, and no defect, activation failure or software fault was ever demonstrated, we did not consider a refund applicable. The request was based on a personal decision not to proceed with the installation rather than any proven issue with the product itself.

While we regret that the product did not meet your expectations, we do not agree with the suggestion that support was unavailable or that the software was shown to be defective. Support was offered on multiple occasions and remained available throughout the case.

Kind regards,

Licenseplace

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