Licenseplace Avis 

I had issues installing on my desktop, however the customer service advisor was able to go through with me step by step to resolve it. When I got stuck they helped me remotely to do a complete cleanup and reinstall. PERFECT SERVICE A+++

Unbelievable A very polite man rang as arranged. He reviewed my computer spent less than 5 minutes and it was fixed and tested. One could not ask for more.

AVOID. Aggressive, Rude and hostile with zero customer service.

Purchased PS Elements 2026, then Adobe contacted me to inform me that the software was unlicenced and to remove it or they would.

Adobe removed the software and installed the correct licenced PSE.

Informed Licenseplace, who then became extremely hostile very quickly, because I wouldn't do as they demanded and allow them to 'fix' the 'known issue'. They were so arrogant they blamed me for the issue.

Refused a refund and continued with their bullying aggressive behaviour so much so that they were told to stop harassing me via email to which they responded with...................another aggressive email!?!
There's a reason why they're cheap. AVOID this company if you can, their harassment and sheer aggressive attitude when things go wrong isn't worth the savings you might make.

They don't care about customers, and I doubt they care about what customers think of them.

Very petty, very puerile.

P.S. And I got a refund from Wowcher, I see that your response is just as childish, the constant lying is laughable.

Purchased an AutoCAD 2026 “lifetime” licence via Wowcher.

After purchase I received installation instructions that required downloading files from Dropbox, disabling antivirus software, running activation tools and selecting a network licence activation method. I was not comfortable proceeding with this installation process on my personal computer.

I requested a refund within the cooling-off period before completing installation or activation. The merchant refused and repeatedly focused on the fact that I had not demonstrated a defect with the software, despite my request being based on cancellation rather than a technical fault.

Customer support responses appeared largely templated and repeated the same points regardless of the concerns raised. The merchant also repeatedly offered remote access to my computer to complete the installation, which I declined.

Others may be comfortable with this process, but it was not what I expected from a software licence purchase and the refusal to provide a refund left me disappointed.

I purchased autocad through Wowcher, when first installing my antivirus flagged it up as a threat. So we got our technician to install it.

Installed, was easy to do and it worked fine. until the following day, when we get a licence error every time we try to load autocad. I’ve spent two weeks trying to get help, they only offer you remote access, but this is on a work computer and I can only allow that when our IT specialist is about. But all I can see this doing is making it run for 24hrs before we get the licence error.

We managed to get it reactivated yesterday and again today I get the licence error. I have emailed, live chat is impossible as you wait hours for a reply, then it comes in at 4 in the morning so by the time you see it to reply, they’ve closed the chat. I thought I was purchasing a life time version, not 24hrs.

Initially we had issues loading the Autoclad 26 programme. The technician was so very helpful and patient he explained fully why it would not load. We arranged another appointment for today, Tuesday 9th June 2026 and as promised the programme was loaded this time without any issues within 20 minutes. I have had many IT support companies in the past and have to say that Licenceplace exceeded any services i have had before. I would highly recommend their services to anyone. Thank you Licenceplace.

Purchased AutoCAD 2026 via Wowcher ( As i thought they were trust worthy company). Software was downloaded from cloud storage outside of Autodesk and included an additional 'volume tool' file. In order to install you need to turn off anti-virus, install AutoCAD and then additional file. Once installed the software did run, but my Anti-virus constantly reported a virus. Upon further checks the self-extracting 'volume tool' file contained two files known to bypass licence registration.

The supplied product keys were never required and when I asked for these to be verified was told Licenceplace would only provided paper trail for the licence if legally required and then once a NDA was signed.

Other checks I carried out to try and validate software all lead to the same conclusion, so I uninstalled software.

I was offered assistance to install, but queries regards the legitimacy of software, were not answered and all emphasis placed on myself to prove validity.

Throughout a requested for refund was refused. I have now begun chargeback via bank.

The help has been excellent and the the guy that fixed my issue did so really quickly.

Great offers and very patient technical service.
Recommended without reservation

Had a problem with my licence but they sorted it out really well remotely.

Fantastic needed and installation appointment. Very fast very clear. All sorted in 15 mins. Thank You

Operator was very friendly and courteous .Talked me through everything he was doing.
Extremely quick service.Sorted issue out in minutes
Very happy

I bought InDesign through Wowcher for what seemed like a bargain price, and like others have said, I wish now that I'd read reviews. This is clearly a scam and pirated or stolen licences.

My licence worked for a month or so when I first tried it in March, but went to use it again today and Adobe have removed it.

Wowcher sent me to this "organisation" who said they can help but only by remote sessions on my computer. They then were rude and unhelpful when I said I didn't feel comfortable with having strangers remote into my system - and this was an issue for them. I asked that they send support I can do myself and they refused.

I'll be taking this further with my bank and Wowcher, but this is a scam, avoid.

Based on their reply: they accused me of saying "are you thick?" in emails to them and I've never said those words in my life to anyone. They repeatedly say they've offered lots of help but the only thing they offered was to remote session into my computer to "resolve the issue" which nobody with any IT literacy will do. Do not use.

This is clearly a scam - there software is not real but hacked versions that contained malware.

I wish I'd read the reviews!

Purchase both a photoshop and illustrator licence via wowcher and at no point did the advert say it wasn't upgradable and would not work if I used adobe cloud.

Reached out via email and their support was very dismissive of my issue saying it was the way i was installing the software. Apparently you dont need to enter the licence key they provide anywhere in the software....

Ping ponging back and forth asking them to show me where in the advert it says you can't use adobe cloud or update the software... they ignored the question

Avoid at all costs. Lesson learnt never to buy cheap as it doesnt work out

RESPONSE TO YOUR REPLY:
I've had several emails between yourselfs and Wowcher, the software licence key you've given to me (28 digits) is not needed for the provided .rar file. I've asked where i enter the licence key you've given me and kept being told its not needed. How can an adobe product not need a licence to function. After updating the software - it now says 'Free trial' and i need a 24 digit key. I've now gone to my credit card company for a refund and shared the Trustpilot reviews for my issue and examples of other customer issues, they are now issueing a chargeback

It was a relatively smooth experience getting support from the license place team. The agent was very knowledgeable, knew what the issue was and resolved it within minutes.

five stars all the way, thank you guys

What outstanding service I received from Harry. In less than 5 minutes, everything was installed and completed. I am truly thankful to Wowcher and licenseplace.co.uk

So very helpful and professional dealing with my issue. i had so many problems installing my Autocad 2026 program that i had to get the professionals in. a date and time was made and the software specialist contacted me via phone and then he took over my PC. With determination and ease and after a few clicks my program and license was activated via a PC takeover. I found this to be fascinating watching as things were being popped into place and finding it a learning experience too. I am so grateful for the help and service i have received today and would certainly recommend the professional manner in which my Program was finally up and running. Thank you so very much A*