Licenseplace Avis 

513
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Getting Office for MAC 2024 onto your computer is easy. Making it work is less so. The process is quite complicated, bypassing Microsoft's usual registration ystems. Please understand that this versi... Voir plus

Noté 5 sur 5 étoiles

Brilliant communication, however it may be slow. I understand that they are very busy, so just patience, they will and always do get back to me. The IT support has been magnificent, and every prob... Voir plus

Noté 5 sur 5 étoiles

Today I received help from a very kind person named Harry. I must have been one of those customers that Advisers dread. Because my eyesight and hearing are both poor This young man was kind patient... Voir plus

Noté 5 sur 5 étoiles

I couldnt manage to open my AutoCAD software bought from License Place, I emailed to let them know and was very quickly responded to. Harry made an appointment to install the software for me remotel,... Voir plus

4,6

Excellent

TrustScore 4.5 sur 5

513 avis

5 étoiles
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1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 37 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(513)

513 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great customer support

We originally had an issue with our Microsoft package after purchasing through Wowcher. We emailed and received a response quickly offering their assistance to help. We scheduled a call for help installing from their end. The phone call was great and we are now up and running! Thank you so much for your help.

16 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

1 Star

1 Star - Fraudulent seller and pirated products

I purchased a "lifetime license" for Adobe Photoshop 2026 through this merchant, only to find that the product provided was fake, pirated software. Not only was the listing completely misleading, but the seller's behavior was appalling—they were extremely rude and closed our chat once I questioned the legitimacy of the license. Thankfully, Wowcher provided a refund, but this seller should not be allowed on the platform. Avoid at all costs.

11 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Scam

Purchased Photoshop 2026 through Wowcher. Features are not available with adobe stating that it's not a genuine version of Photoshop.

Fully aware that it was a 'refurbished licence' but looking into it further adobe don't even issue lifetime licenses.

When a price seems to good to be true there's usually a dodgy reason for it. Just because it's on a website such as Wowcher, doesn't mean it's legit. Lesson learned.

10 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

I wish I had read these reviews before…

I wish I had read these reviews before spending £28 on a refurbished license. The link I received on my welcome email to download the software was broken which made me feel suspicious. But the best was yet to come when I went to their website on the chat asking for a correct link or I'd ask for a refund and was schooled into why I should be polite and not ask for a refund, to the point of being threatened to "be careful" because everything was recorded. Unbelievable when I had the horrible voice messages that had been sent. So yes, I don't know if the software works but this behaviour is the worst I've seen in a long time.

I've edited my review after reading the reply, because the point that is being missed is that there was NO NEED for the person on the support chat to be sending mocking voice messages when all I was trying to get was help or a refund. Technical issues happen and that's all that should've been said. But this person continue to send voice messages to the point it was threatening. That was shocking customer service and that is all I'm complaining about.

9 mai 2026
Avis spontané
Logo de Licenseplace

Réponse de Licenseplace

Hi Marta,

Earlier today, our download server experienced a temporary technical issue which affected some download links for approximately one hour. The issue was resolved shortly afterwards.

Your order is valid and the software remains available. A working download link can be provided immediately via email together with installation support if required.

What we do find disappointing is that instead of allowing us reasonable time to resolve a short technical interruption, public accusations of “scam” and “misleading marketing” were made almost immediately.

Technical issues can happen to any online platform. A temporary broken link does not make a company fraudulent, especially while active support is being provided throughout the conversation.

We also noticed that our own support telephone number was entered during the chat discussion, which only added further confusion to the situation.

Despite the unnecessary escalation, we remain available to assist professionally and ensure the software is delivered correctly.

Kind regards,
Licenseplace

Noté 5 sur 5 étoiles

Licenceplace Software Activation

Purchased Autocad 2026 from Wowcher and tried installing a couple of times myself however contacted Licenceplace and booked an appointment for the next available Saturday. Harry rang me on the dot and had the software up and running within 10 mins. Great service!!

2 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Had a brilliant session helping me to…

Had a brilliant session helping me to sort out a problem downloading a piece of software. The guy helping me was exceptional, very experienced and so very helpful. He sort out the problem in a very short time. I can give him 10/10. Thank you!!!

30 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic product and service

A great alternative to paying a subscription, one off payment for the software costing the same I would pay each month. I had difficulty downloading the software struggling to navigate the instructions provided. Licenseplace then offerend to connect to my laptop remotley to complete the installation for me which was fantastic. Second time purchasing from them, fantastic products and service!

28 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I required assistance with installing AutoCAD

I required assistance with installing a new software licence which I purchased through Wowcher, but I was encountering a lot difficulties during set up. I reached out to this company directly to see if they could help and they were incredibly willing and helpful. They immediately booked me an appointment to set up a remote session and resolved the issue within a couple of days. They would have done it on the same day, but I wasn't available due to work. The service and support I received was very prompt and professional. I cant recommend these guys enough. Thank you for your help!

25 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Friendly, clear helpful assistance

Following issues with my own ability to install a program, emails were responded to quickly and help was at hand. An arranged call with the helpdesk to assist further was on time and a fantastic experience, Harry was really helpful, he solved my problem straightaway in a matter of minutes with a very clear explanation and a cheery manner, pointing out ongoing support for any other queries. Thank you Harry

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

This company was excellent

This company was excellent. I struggled to install Autocad. I booked an appointment at 2pm on a Sunday. They rang me before the session started exactly as they said they would and continued to install the software as promised.
The technician was efficient and did the job with no problem at all. This was done even though I had tried to do it myself 3 times and failed.
I would urge anyone having problems with their products from this company to contact them and have a remote session. When its done you will regret not doing it sooner.
Couldn't be happier

19 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I needed some help during the installation

I needed some help during the installation of my new software and the support I received was excellent. Whilst I had to wait a couple of days for my remote sessions (which wasn't a problem), within 15 mins of our phone call/screen share it was up and running! Thank you!

18 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent value, excellent service

Initially, I encountered a few problems during installation but Harry from Licenseplace went above and beyond all expectations with technical support and resolved all issues politiely and professionally.

18 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Prompt call

Prompt call. Very easy to solve issue. I did not know how to fix this problem! Very pleasant person and informative chat. Thanks very much. Would use again if I get any other problems!

17 avril 2026
Avis spontané

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