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Lightsin Avis 

169
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered 2 table lamps which arrived literally the next day and they were very well packaged. They also came with the right light bulbs which meant I could use them immediately. The lamps are beautif... Voir plus

Noté 5 sur 5 étoiles

The ceramic lamps we have purchased are exactly as described and despatched promptly. They are very well packaged to ensure safe arrival. The only thing we are unsure of is the matching lampshades,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The quality of the lights are excellent and when my order wasnt in stock they suggested an alternative that probably turned out better. Good service and communication selling a great product

Noté 1 sur 5 étoiles

I ordered and paid for 2 lamps but have not received these and furthermore they do not now have the order. The proof is in payment. Still trying to obtain my lamps but unfortunately will have to esca... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de luminaires
  2. aussi dans
  3. Boutique de porcelaine
  4. Fabricant de luminaires
  5. Fournisseur d'abat-jour
  6. Magasin d'ameublement et de décoration
  7. Magasin de bricolage

À propos de Lightsin

Écrit par l'entreprise


Founded in 2018, Lightsin was born from a passion for creating lighting solutions that combine exceptional craftsmanship with timeless design. We believe that lighting is more than just illumination—it’s an essential element that transforms spaces and brings warmth, elegance, and personality to every corner of your home.

From natural handcrafted creations to modern metal and crystal designs, we are committed to sustainability, quality, and aesthetic excellence. Each piece is thoughtfully crafted to reflect our dedication to blending beauty with functionality.

Visit Lightsin
All Products
Pendant Lights
Ceiling Lights
Contact Us: service@lightsin.co.uk

Lighting Your Home, Inspiring Your Life

Écrit par l'entreprise

Design. Quality. Service You Can Trust.
At Lightsin, we create lighting solutions that blend timeless design with lasting quality. From concept to delivery, our dedicated team ensures every piece illuminates your space beautifully while reflecting your unique style. We’re here to support you at every step, bringing warmth and inspiration to your home.

Our Guarantee of Quality and Care

We stand behind every light we design and deliver.

Every Lightsin product is backed by our quality promise. If your lighting ever falls short of our high standards, our dedicated team will work swiftly to resolve the issue—repair, replace, or support—ensuring your complete satisfaction and lasting trust.

Coordonnées de contact

Exclusive 25% OFF On Ceramic lable Lamps

Bring a unique radiance to your space with us!

4,3

Excellent

TrustScore 4.5 sur 5

169 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(169)

76 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very good quality

Very good quality. I love the lamp.

29 juillet 2026
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Réponse de Lightsin

Dear Umma Rupa,

Thank you for your lovely feedback! We’re delighted to hear that you’re happy with the quality of the lamp and that you love your purchase. Your satisfaction means a lot to us, and we hope it adds a beautiful touch to your home. We look forward to welcoming you back again soon!

Best Regards,
Lightsin

Noté 5 sur 5 étoiles

Beautiful lamp

Beautiful lamp. This is the second one I have bought.
Very quick delivery and super well packaged.
Very easy to put the shade on.
Love birds so these lamps ideal for me.

31 juillet 2026
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Réponse de Lightsin

Dear Jean,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you love the lamp and that this is your second purchase from us. It’s great to know that you were happy with the quick delivery, secure packaging, and easy assembly. We hope your new lamp brings even more charm to your home. Thank you for choosing us again!

Best Regards,
Lightsin

Noté 5 sur 5 étoiles

Excellent experience from start to…

Excellent experience from start to finish.

28 juin 2026
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Réponse de Lightsin

Dear Joe Ching,

Thank you so much for your wonderful 5-star review! We're delighted to hear that you had an excellent experience from start to finish. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to serving you again in the future!

Best Regards,
Lightsin

Noté 5 sur 5 étoiles

Ceramic table lamps - very attractive and sturdy

The ceramic lamps we have purchased are exactly as described and despatched promptly. They are very well packaged to ensure safe arrival. The only thing we are unsure of is the matching lampshades, to us these do not really suit the style of the lamp bases being too short in height in our opinion and also too light in colour but sourcing an alternative is proving difficult so maybe they'll grow on us over time.

1 juillet 2026
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Réponse de Lightsin

Dear Elizabeth Welsby,

Thanks so much for your thoughtful review. We're delighted to hear that you're pleased with the quality of the ceramic lamps, our prompt dispatch, and the care taken with the packaging.

We also really appreciate your honest feedback about the lampshades. We understand that personal style preferences vary, and we're sorry to hear they weren't quite what you expected. Your comments regarding the height and colour are valuable, and we'll be sure to pass them on to our product team for consideration in future designs.

We hope the lamps continue to bring warmth and style to your home, and perhaps the shades will grow on you over time. If there's anything else we can help with, please don't hesitate to get in touch. Thank you again for your support!

Best Regards,
Lightsin

Noté 5 sur 5 étoiles

Fantastic value for money

Fantastic value for money, love my light would recommend

30 juin 2026
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Réponse de Lightsin

Dear Audrey Millar,

Thank you for your wonderful feedback! We're delighted to hear that you love your light and found it to be fantastic value for money. Your recommendation means a lot to us. We truly appreciate your support and hope you enjoy your new light for years to come!

Best Regards,
Lightsin

Noté 5 sur 5 étoiles

I am so happy with my shopping…

I am so happy with my shopping experience- beautiful table lamp with birds painted on it and a lovely rattan bedside lamp sent for free. Arrived separately but it was made clear that there would be 2 packages. Delivered promptly and I would definitely buy again from this company. Thank you.

23 juin 2026
Avis spontané
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Réponse de Lightsin

Dear Stephanie Sanne,

Thank you so much for your wonderful review! We’re delighted to hear that you’re happy with your shopping experience and that you love both your beautiful bird-painted table lamp and the complimentary rattan bedside lamp.

We’re also pleased that the delivery process met your expectations and that the separate parcels were clearly communicated. Your kind words and recommendation mean a great deal to our team.

Thank you for choosing us, and we look forward to serving you again in the future!

Best Regards,
Lightsin

Noté 5 sur 5 étoiles

Beautiful lamp

Beautiful lamp, excellent quality. Really love it.

18 juin 2026
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Réponse de Lightsin

Dear KT,

Many thanks for your positive review! It’s our pleasure to provide you with high-quality lamps. Looking forward to serving you again.

Best Regards,
Lightsin

Noté 3 sur 5 étoiles

Base

Disappointed in the base of the lamp,so rough it scratched my table

14 juin 2026
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Réponse de Lightsin

Dear Mr. Fred Widdowson,

Thank you for your feedback, and we’re very sorry to hear about your experience with the base of the lamp. This is not the standard we aim to provide. We haven’t received any contact from you regarding this issue, but we would really appreciate the opportunity to help and resolve it for you. Please get in touch with our customer service team and we will be happy to assist you with a suitable solution.

Best Regards,
Lightsin

Noté 5 sur 5 étoiles

Just perfect Perfectly packaged lovely and heavy…

Perfectly packaged lovely and heavy brilliant shades n great delivery

14 juin 2026
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Réponse de Lightsin

Dear Christine,

Thank you for your wonderful review! We’re delighted to hear that your light arrived perfectly packaged and that you’re pleased with its quality and design. It’s also great to know that the delivery service met your expectations. We truly appreciate your support and hope you enjoy your new light for many years to come.

Best Regards,
Lightsin

Noté 5 sur 5 étoiles

Quality product

Quality product , Quality service.

10 juin 2026
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Réponse de Lightsin

Dear Jason Howard,

Thank you for your lovely feedback! We’re so pleased to hear that you’re happy with both the quality of our product and service. Your support means a lot to us, and we truly appreciate you choosing us!

Best Regards,
Lightsin

Noté 5 sur 5 étoiles

Great customer service

Great customer service. I bought 2 lamps and they are stunning. They even come with bulbs which is a nice touch. The lamps are heavy and well made and really good value for money

31 mai 2026
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Réponse de Lightsin

Dear Tracey,

Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with your lamps and the service you received. It’s great to know you found them stunning, well made, and good value for money. We’re also pleased you appreciated the included bulbs as a little extra touch. Thank you again for your support and we hope you enjoy your beautiful lamps for years to come!

Best Regards,
Lightsin

Noté 5 sur 5 étoiles

I very pleased with my new lamp from…

I very pleased with my new lamp from Lightsin. It looks beautiful in my living room. The lamp was delivered very quickly with excellent customer care.

28 mai 2026
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Réponse de Lightsin

Dear Alan,

Thank you so much for your lovely feedback! We’re delighted to hear that you’re very pleased with your new lamp and that it looks beautiful in your living room. We also truly appreciate your kind words about our delivery and customer care service. Thank you for choosing Lightsin, and we hope to serve you again in the future!

Best Regards,
Lightsin

Noté 5 sur 5 étoiles

Very quick delivery

Very quick delivery, and beautiful lamps.very pleased.

27 mai 2026
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Réponse de Lightsin

Dear Bernadine Mann,

Thank you for your wonderful review! We’re delighted to hear that your lamps arrived quickly and that you’re pleased with their appearance. Your kind words mean a lot to us, and we hope you enjoy your beautiful new lamps for years to come.

Best Regards,
Lightsin

Noté 5 sur 5 étoiles

Lovely quality lamps,really well…

Lovely quality lamps,really well packaged and fast delivery, a bonus as I received a different free lamp

26 mai 2026
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Réponse de Lightsin

Dear Colette McClure,

Thank you for your wonderful feedback! We’re delighted to hear that you’re pleased with the quality of the lamps, the secure packaging, and the fast delivery. We're also glad the complimentary lamp was a pleasant surprise. Thank you for choosing us, and we hope you enjoy your new lighting for years to come!

Best Regards,
Lightsin

Noté 4 sur 5 étoiles

Lovely light

Lamp beautiful very pleased just a chip of light holder but once shade was on it covered it

14 mai 2026
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Réponse de Lightsin

Dear Ann Friel,

Thank you for taking the time to share your feedback. We're delighted to hear that you are very pleased with your lamp and that it looks beautiful in your home.

We truly appreciate your support and hope you continue to enjoy your purchase. If you ever need any assistance, please don't hesitate to get in touch.

Best Regards,
Lightsin

Noté 5 sur 5 étoiles

Lamp I ordered is beautiful and quality…

Lamp I ordered is beautiful and quality is amazing
Delivery was really fast within a week

11 mai 2026
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Réponse de Lightsin

Dear Donna Wilson,

Thank you for your wonderful review! We're delighted to hear that you love your lamp and are impressed with its quality. It's also great to know that your order arrived so quickly. We truly appreciate your support and hope you enjoy your beautiful new lamp for years to come.

Best Regards,
Lightsin

Noté 4 sur 5 étoiles

Very attractive

Very attractive. Works well.

10 mai 2026
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Réponse de Lightsin

Dear Peter Woodhart,

Thank you for your lovely feedback! We’re delighted to hear that you find the item very attractive and that it’s working well for you. We truly appreciate your support and hope you continue to enjoy it!

Best Regards,
Lightsin

Noté 3 sur 5 étoiles

Received my lamp but found it damaged…

Received my lamp but found it damaged and also the plug holder was loose and the bulb would not tighten properly so not very happy then they wanted me to try bending the metal fittings to try to make the shade hang properly and for me to try to fix the bulb holder myself instead of offering me a replacement so not very professional but after having to send vidio evidence about 3 times they finally offered to replace my table lamp but left me disappointed the way they handled my problem

24 avril 2026
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Réponse de Lightsin

Dear Philip Compton,

We’re sorry to hear that you were disappointed with your experience.

The issue with the lamp was relatively minor, so our initial intention was to help resolve it quickly with some simple adjustments rather than making you wait longer for a replacement. However, we completely understand that this was frustrating for you.

After further checking the issue, we arranged a replacement lamp for you as soon as possible. We also understand that the original lamp was later adjusted successfully.

We truly appreciate your patience and feedback, and we will continue working to improve our customer service and after-sales support.

Best Regards,
Lightsin

Noté 5 sur 5 étoiles

I've always wanted a lamp of this kind

I've always wanted a lamp of this kind. The pattern depicts exactly the area where I live and I fell in love with this one at first sight.

28 avril 2026
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Réponse de Lightsin

Dear Mrs Bernadette D'Souza,

Thank you so much for your lovely feedback! We’re absolutely delighted to hear that the pattern holds such a special meaning for you. It’s wonderful to know the lamp caught your eye straight away and has found the perfect home. We hope it brings warmth and joy to your space for years to come!

Best Regards,
Lightsin

Noté 5 sur 5 étoiles

The lamps are beautiful

The lamps are beautiful. Exactly what was wanted. Very stylish with lovely material for the lampshades.

26 avril 2026
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Réponse de Lightsin

Dear Jackie Miles,

Thank you for your wonderful feedback! We're thrilled that you love the lamps and their stylish design. We hope they bring a warm and beautiful touch to your home. We look forward to serving you again in the future!

Best Regards,
Lightsin

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