I ordered 2 table lamps which arrived literally the next day and they were very well packaged. They also came with the right light bulbs which meant I could use them immediately. The lamps are beautif... Voir plus
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The ceramic lamps we have purchased are exactly as described and despatched promptly. They are very well packaged to ensure safe arrival. The only thing we are unsure of is the matching lampshades,... Voir plus
L'entreprise a répondu
The quality of the lights are excellent and when my order wasnt in stock they suggested an alternative that probably turned out better. Good service and communication selling a great product
I ordered and paid for 2 lamps but have not received these and furthermore they do not now have the order. The proof is in payment. Still trying to obtain my lamps but unfortunately will have to esca... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de luminaires
- aussi dans
- Boutique de porcelaine
- Fabricant de luminaires
- Fournisseur d'abat-jour
- Magasin d'ameublement et de décoration
- Magasin de bricolage
À propos de Lightsin
Écrit par l'entreprise
Founded in 2018, Lightsin was born from a passion for creating lighting solutions that combine exceptional craftsmanship with timeless design. We believe that lighting is more than just illumination—it’s an essential element that transforms spaces and brings warmth, elegance, and personality to every corner of your home.
From natural handcrafted creations to modern metal and crystal designs, we are committed to sustainability, quality, and aesthetic excellence. Each piece is thoughtfully crafted to reflect our dedication to blending beauty with functionality.
From natural handcrafted creations to modern metal and crystal designs, we are committed to sustainability, quality, and aesthetic excellence. Each piece is thoughtfully crafted to reflect our dedication to blending beauty with functionality.
Lighting Your Home, Inspiring Your Life
Écrit par l'entreprise
- Design. Quality. Service You Can Trust.
- At Lightsin, we create lighting solutions that blend timeless design with lasting quality. From concept to delivery, our dedicated team ensures every piece illuminates your space beautifully while reflecting your unique style. We’re here to support you at every step, bringing warmth and inspiration to your home.
Our Guarantee of Quality and Care
We stand behind every light we design and deliver.
Every Lightsin product is backed by our quality promise. If your lighting ever falls short of our high standards, our dedicated team will work swiftly to resolve the issue—repair, replace, or support—ensuring your complete satisfaction and lasting trust.
Coordonnées de contact
22-26 Kay street, M11 2DU, Manchester, Royaume-Uni
- Service@lightsin.co.uk
- lightsin.co.uk
Exclusive 25% OFF On Ceramic lable Lamps
4,3
Excellent
169 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
ordered a series of beautiful rattan…
ordered a series of beautiful rattan lanterns which were exceptional quality and the customer service from the team was amazing! I’m over the moon with the products and would highly recommend them. The customer service by Amelia was also very professional and responsive. Thanks so much!
24 février 2026
Réponse de Lightsin
Dear Ben,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you love your rattan lanterns and that they met your expectations in both quality and design.
It also means a lot to know that you had a positive experience with our customer service. We’ll be sure to pass your kind words on to Amelia – she’ll be thrilled to hear your recognition!
Thank you again for your support and recommendation. We truly appreciate it and hope to serve you again in the future.
Best Regards,
Lightsin
We were extremely impressed with the…happy shopping
We were extremely impressed with the quality of our lamps but not only that but the speedy delivery and the excellent packing
Highly recommended
J and E Sewell
17 avril 2026
Réponse de Lightsin
Dear John Sewell,
Thank you for your kind words, J and E Sewell.
We’re thrilled that you’re happy with the lamp quality, delivery speed, and packaging. It’s great to know everything met your expectations.
We really appreciate your recommendation and look forward to assisting you again soon.
Best Regards,
Lightsin
Réponse de Lightsin
Dear SimonMenzies,
Thank you so much! We're really pleased to know you're happy with your purchase. Your support means a lot to us—looking forward to serving you again!
Best Regards,
Lightsin
An absolute beauty, delighted with it
It's a really, really beautiful lamp. They'd been popping up on my socials for about 6-9 months and I'd thought about buying one for ages. I screenshotted a few variations and didn't rush in. The price gave me pause for thought.
However, at length, I bit the bullet and purchased, and I'm so glad I did. Especially with the discount code, it was worth every penny. Good quality shade, plus a decent bulb was included. The lamp base is as exquisite as in looks in the pics, and it was securely packaged.
Everyone has commented on it in glowing terms, and I might just be tempted to buy another in due course. It's a quality, gorgeous item, that I am happy to recommend.
20 mars 2026
Réponse de Lightsin
Dear Jonathan Clarkson,
Thank you so much for your wonderful review! We’re thrilled to hear that you love your lamp and that it’s lived up to your expectations. It’s great to know that the quality, packaging, and included bulb made your experience even better.
We really appreciate your recommendation and kind words—it means a lot to us. We’d be delighted to welcome you back anytime if you decide to get another one!
Best Regards,
Lightsin
I purchased the Vintage Ceramic…
I purchased the Vintage Ceramic Bird-Pattern Table Lamps Hand-Painted, Brass Base with Fabric Shade. Had an initial problem with delivery but the company resolved this very quickly. I’m so happy with the lamps, they’re quite expensive but really well worth it. Beautiful quality and we’re so delighted with the appearance especially when the lamps are lit they give such a nice glow. I can’t recommend them enough. Thank you
26 février 2026
Avis spontané
Réponse de Lightsin
Dear Yve K,
Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience.
We’re sorry again for the initial delivery issue, but we’re really glad to hear it was resolved quickly and to your satisfaction. It’s fantastic to know that you’re so pleased with the lamps—their design and warm glow are exactly what we hoped our customers would enjoy.
Your kind words and recommendation mean a lot to us. Thank you for your support, and we hope to serve you again in the future!
Best Regards,
Lightsin
It came within 3 working days
It came within 3 working days , very well proctored, and such a stunning lamp
23 février 2026
Réponse de Lightsin
Dear Linda Ridge,
Thank you for your wonderful review! We're so pleased to hear the lamp arrived within 3 working days and that you're happy with the packaging and the look of it. We hope it brightens up your home!
Best Regards,
Lightsin
Never order from them I ordered a light…
Never order from them I ordered a light from them 7 weeks ago still waiting they don’t even reply my email
1 février 2026
Avis spontané
Réponse de Lightsin
Dear Tahira Akhtar,
We are sorry to hear about your experience. However, after checking our system, we were unable to locate an order matching your review, and we have not received any email enquiries regarding this issue.
It is possible that the order was placed with another store or seller. Could you please double-check the store name on your order confirmation?
If your order was indeed placed with Lightsin, please kindly leave your order number here or contact us again so we can investigate this for you and assist as soon as possible.
We are always happy to help and look forward to resolving this for you.
Best Regards,
Lightsin
Good selection
20 février 2026
Réponse de Lightsin
Dear June,
Thank you for your feedback! We're delighted that you like our selection. We hope you find the perfect piece with us and look forward to welcoming you back soon.
Best Regards,
Lightsin
Beautiful table lamps
Beautiful table lamps, we absolutely love them.
Cracking value as well, thank you
16 février 2026
Réponse de Lightsin
Dear Kevin Stallard,
Thank you for your wonderful review! We’re so pleased to hear that you absolutely love the table lamps. Knowing you feel they’re great value truly makes our day. We really appreciate your support and hope they bring a warm touch to your home!
Best Regards,
Lightsin
Beautiful Lamp Base!
Quick delivery, beautiful lamp , great quality. Not so keen on the shade though. Too transparent and seams all around take the eye from the lovely base I feel
19 février 2026
Réponse de Lightsin
Dear Hunt,
Thank you very much for your detailed feedback. We’re delighted to hear that you’re happy with the quick delivery and the overall quality of the lamp, especially the base — that truly means a lot to us.
We’re sorry to hear that the shade wasn’t quite to your preference. We understand how important the overall look is, and we really appreciate your honest comments about the transparency and visible seams. Your feedback is very valuable and will certainly be shared with our product team for future improvements.
If you would like, please feel free to contact our customer service team — we’d be more than happy to see if there is anything we can do to help or suggest an alternative option.
Thank you again for taking the time to share your thoughts.
Best Regards,
Lightsin
Lutta Japanese-Style
I bought the Lutta Japanese-Style Bamboo LED Ceiling & Pendant Light (Ceiling Light / Dia 50 cm). Overall, the lamp is beautiful and looks great. However, the woven lampshade does not fit onto the metal ring it is supposed to attach to. Because of this, the lamp hangs slightly crooked, as we were not able to close all the fasteners (clips) since the shade would not go onto the ring properly.
9 février 2026
Réponse de Lightsin
Dear Liliia Perepelychenko,
Thank you very much for your feedback and for sharing your experience with the Lutta Japanese-Style Bamboo LED Ceiling & Pendant Light.
We’re really pleased to hear that you are happy with the overall look of the lamp. However, we’re very sorry to learn that the woven lampshade does not fit properly onto the metal ring and that this has caused the light to hang slightly crooked. This is certainly not the standard we aim to deliver.
To help us investigate this issue further, could you please kindly provide a few photos showing:
How the shade sits on the metal ring
The clips that are unable to close
The overall hanging position of the lamp
Once we receive the photos, we will check this with our product team immediately and provide you with a suitable solution as soon as possible, whether that be a replacement part or another appropriate resolution.
Thank you for your patience and for bringing this to our attention. We look forward to resolving this for you quickly.
Best Regards,
Lightsin
The very long wait to get them
The very long wait to get them, i could have got similiar elsewhere for less
12 février 2026
Réponse de Lightsin
Dear Caroline Emberson,
Thank you for your feedback.
We’re really sorry to hear that you felt the wait was too long. The item you purchased was a pre-order product, and the estimated lead time was stated on the product page before purchase. Once the stock arrived at our warehouse, your order was dispatched immediately and delivered within the standard delivery timeframe as promised.
We completely understand that waiting can be frustrating, especially when you’re excited to receive your item. We always aim to be transparent about lead times so customers can make an informed decision before ordering.
If there is anything further we can assist you with, please don’t hesitate to contact us directly — we’re always happy to help.
Best Regards,
Lightsin
Réponse de Lightsin
Dear Mr. R Carney,
Thank you for your lovely feedback! We're so pleased to know that you’re happy with the lamp and that the delivery and pricing met your expectations. Enjoy your new lamp, and we look forward to welcoming you back soon!
Best Regards,
Lightsin
Horrendous quality, save your money and buy another brand
I have been waiting 4 months to receive the lamp (which is fair as I knew it will take this long at most), but was tremendously disappointed to receive a broken lamp.
I was sent a new one, just to find out that the lamp is simply terribly designed. The screen does not fit properly the structure and this is even more obvious when turned on.
It might be a nice design but the details are terrible, it might look good from about 3 meters away, but any closer it looks frankly disgusting...
10 février 2026
Avis spontané
Réponse de Lightsin
Dear Diego,
Thank you for taking the time to share your detailed feedback. We are truly sorry to hear about your experience.
We completely understand how disappointing it must have been to wait several months for your lamp, only to receive a damaged item, and then feel dissatisfied with the replacement. This is certainly not the experience we aim to provide.
Our customer service team will be reaching out to you shortly to discuss this matter further. Please kindly keep an eye on your inbox, including your spam folder, in case our message is filtered.
We sincerely apologise again for the inconvenience caused and appreciate the opportunity to make things right.
Best Regards,
Lightsin
Excellent service and quality product
Excellent service and quality product, very pleased with speedy delivery.
2 février 2026
Réponse de Lightsin
Dear Neil Jackson,
Thank you for taking the time to leave such a lovely review. We’re so pleased to know you were happy with the service, product quality, and fast delivery. We truly appreciate your support!
Best Regards,
Lightsin
Delighted customer
Couldn’t be more delighted with my purchases. Great company, kept me completely updated with delivery status etc
22 janvier 2026
Réponse de Lightsin
Dear Lisa Potter,
Thank you for taking the time to leave such a lovely review!
We’re thrilled to know you’re delighted with your purchases and that our communication throughout the delivery met your expectations.
It was a pleasure serving you, and we hope to assist you again in the future.
Best Regards,
Lightsin
Gorgeous lights
Waited a few months for my lights to be made but well worth it, I’m delighted with how they look
22 janvier 2026
Réponse de Lightsin
Dear Gail Allen,
Thank you for your kind review and for your patience while your lights were being made. We’re delighted to know they were worth the wait and that you’re happy with how they look. Enjoy your beautiful lights, and thank you again for choosing us!
Best Regards,
Lightsin
Fantastic quality!
So delighted with the quality of my pendant light, it took a while to arrive but definitely worth the wait!
22 janvier 2026
Réponse de Lightsin
Dear Heidi,
Thank you so much for your kind feedback! We’re delighted to hear that you’re happy with the quality of your pendant light. We really appreciate your patience with the delivery, and we’re glad it was worth the wait. Enjoy your new light!
Best Regards,
Lightsin
Réponse de Lightsin
Dear Ennis,
Thank you so much for your kind words!
We’re delighted to hear that you love the lamp and feel it’s worth every penny. Enjoy it, and thank you for choosing us!
We look forward to welcoming you back again soon.
Best Regards,
Lightsin
We will be recommending Lightsin to friends.
We will be recommending Lightsin to people because: The product we purchased is perfect and lovely. The company performed well the lamp arrived at the day and time they said, it makes a pleasant change to receive exceptional service. Thank you.
8 janvier 2026
Réponse de Lightsin
Dear Mr F S Wright,
Thank you so much for your wonderful review!
We’re absolutely delighted to hear that you’re happy with both the lamp and our service. Knowing that everything arrived exactly as promised and met your expectations truly means a lot to us.
Thank you for recommending Lightsin — your support and kind words are greatly appreciated.
Best Regards,
Lightsin
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