Always responsive, answered any questions and accommodated in any way possible. Easy to deal with and made the planning and day of the funeral itself stress free. Expertly handled from start to fini... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Always responsive, answered any questions and accommodated in any way possible. Easy to deal with and made the planning and day of the funeral itself stress free. Expertly handled from start to fini... Voir plus
L'entreprise a répondu
Excellent service by Nikki at the Bedfont Branch. Professional, kind and extremely helpful and just a lovely gesture when she stood outside the Bedfont branch when she knew we would be driving by, ver... Voir plus
L'entreprise a répondu
We were able to spend time expressing our particular needs and all these were met, very sympathetically -- for example, we did not want the main bearer to wear a top hat, neither did we want to be off... Voir plus
L'entreprise a répondu
Tracy was a star, she helped us to navigate the worst time of our lives with compassion and ease. My dads funeral reflected the life he lived so well. Nothing was too much trouble and everyone we met... Voir plus
L'entreprise a répondu
Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
420 Staines Road, TW14 8BT, Bedfont, Middlesex, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Always responsive, answered any questions and accommodated in any way possible. Easy to deal with and made the planning and day of the funeral itself stress free.
Expertly handled from start to finish. Highly recommend

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont
Excellent service by Nikki at the Bedfont Branch. Professional, kind and extremely helpful and just a lovely gesture when she stood outside the Bedfont branch when she knew we would be driving by, very much appreciated. The undertakers on the day of my Mums funeral again professional and very helpful. Our third time as a family using Lodge Brothers, in Hounslow , Isleworth and now Bedfont. We would not go anywhere else when sadly these occasions arise.

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont
I was recommended to use Lodge Brothers to arrange my mother's funeral. I used Bedfont branch and was given so much kind and thoughtful help by Nikki who is in charge of this branch.
What made things easier: (1)I was asked what was my mother's favourite colour, why, so the crew would wear that colour ties. (2)Mother was dressed and laid in coffin where she looked so peaceful and I was not rushed when viewing her (3) lots of time given by Nikki to discuss arrangements and suggestions on flowers, order of service, etc. Plus suggestions on whether I wanted to take a hair cutting (not even thought of this) (4)Celebrant, Richard, spent time talking and his speech really reflected what we'd spoken about found him excellent(5) order of service printed on very good quality paper and I was given opportunity of changing layout as many times as wanted.
Overall would thoroughly recommend Lodge Brothers, and hope that all branches have a Nikki.

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont
Friendly and knowledgeable. Very professional in an approachable way.
Good communication and a sympathetic style.

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont
The helpfulness was great the staff could not have been more sympathetic

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont
a big thank you to all at LODGE BROS.for all their help and conducting a good service for Mums service at Hanworth Crematorium on 29/12/25

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont
During a difficult time, they make it as painless and simple as possible, covering every single aspect of the funeral.
A very human touch is provided.
They are obviously extremely experienced and well polished and I wouldn't hesitate in recommending them.

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont
I received both professional and emotional support from the moment I called. Nothing was too much trouble and everything was put in place swiftly and all the arrangements were taken care of for me.
The funeral arranger was so helpful and reassuring and was always readily available to answer any questions and to come up with ideas and solutions.

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont
Tracy was a star, she helped us to navigate the worst time of our lives with compassion and ease. My dads funeral reflected the life he lived so well. Nothing was too much trouble and everyone we met were kind and understanding. Tracy went above and beyond and we really felt that they understood exactly what he would have wanted.

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont
Very professional, kind, and understanding. The whole team were all very respectful and caring through each stage of our funeral arrangements. We have used them twice now and would definitely recommend them to anybody else.

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont
Lodge Brothers from the start of the arrangements to my Wife Valerie's Funeral on 17th December 2024 and afterwards, have been Professional and Compassionate in every aspect. Everything went smoothly, and a special thank you to Tracy for her sympathetic and attention to detail at every stage.

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont
Everything was perfect it could not have been better Tracy went above and beyond what was expected thank you

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont
Tracy was very helpful & made the whole experience easier than we imagined

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont
Lodge brothers took care of both my nan and gramps funeral as sadly they both died with in 9 months of each other and an experience the whole family was dreading was made so easy due to the friendly staff especially Tracy at the Bedfont branch. We were talked through each step advised but the end decisions were ours and the funerals were amazing many thanks

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont
From the very start, we were dealt with compassionately and with great care. We were helped through the whole process and guided through each stage especially when dealing with areas we hadn't even thought of.
All through, and right up to the day, we were consulted and any questions answered no matter how trivial.
A first class service.

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont
Having to say goodbye to our loved one was extremely difficult but Lodge Brothers made the whole experience feel respectful and they were also mindful of the fact that we as a family are grieving. I cannot praise Tracy at the Bedfont branch enough for the way in which she took care of us, she always made it clear that if there was anything she can further do to help, she would welcome our call. Thank you to you all. We were very happy with everything.

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont
Thanks to all the girls at Bedfont branch that made this emotional time as smooth and possible.
Also would like to thank drivers and bearers who also were amazing
Hope not to have to use you again in the nicest possible way
Thanks Dave and family

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.