Lodge Brothers (Funerals) Ltd - Bedfont Avis 72

TrustScore 5 sur 5

4,9

420 Staines Road, TW14 8BT Bedfont, Middlesex, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Always responsive, answered any questions and accommodated in any way possible. Easy to deal with and made the planning and day of the funeral itself stress free. Expertly handled from start to fini... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service by Nikki at the Bedfont Branch. Professional, kind and extremely helpful and just a lovely gesture when she stood outside the Bedfont branch when she knew we would be driving by, ver... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were able to spend time expressing our particular needs and all these were met, very sympathetically -- for example, we did not want the main bearer to wear a top hat, neither did we want to be off... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tracy was a star, she helped us to navigate the worst time of our lives with compassion and ease. My dads funeral reflected the life he lived so well. Nothing was too much trouble and everyone we met... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Directeur funéraire
  2. Vente de cercueils
  3. Service de crémation
  4. Entreprise de pompes funèbres
  5. Services juridiques

Écrit par l'entreprise

Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.


Coordonnées de contact

  • 420 Staines Road, TW14 8BT, Bedfont, Middlesex, Royaume-Uni

  • 020 8890 7902

4,9

Excellent

TrustScore 5 sur 5

72 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Expert Service

Always responsive, answered any questions and accommodated in any way possible. Easy to deal with and made the planning and day of the funeral itself stress free.
Expertly handled from start to finish. Highly recommend

30 avril 2026
Logo de Lodge Brothers (Funerals) Ltd - Bedfont

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont

Thank you so much for your wonderful feedback. We are delighted to hear that our team was responsive, accommodating and able to make both the planning process and the day itself as stress free as possible for you. Your kind words about the care and professionalism shown from start to finish truly mean a lot to us. We greatly appreciate your recommendation and your trust in Lodge Brothers. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Excellent service by Nikki at the…

Excellent service by Nikki at the Bedfont Branch. Professional, kind and extremely helpful and just a lovely gesture when she stood outside the Bedfont branch when she knew we would be driving by, very much appreciated. The undertakers on the day of my Mums funeral again professional and very helpful. Our third time as a family using Lodge Brothers, in Hounslow , Isleworth and now Bedfont. We would not go anywhere else when sadly these occasions arise.

18 mars 2026
Avis spontané
Logo de Lodge Brothers (Funerals) Ltd - Bedfont

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont

Thank you so much for your kind words and for placing your trust in us once again. We are truly honoured to have supported you and your family across the years. Nikki will be especially touched by your comments and we are so pleased her kindness and thoughtful gesture made a difference. It is also reassuring to hear that our team on the day provided the professionalism and support you needed. Your continued trust in us across our business means a great deal to everyone at Lodge Brothers. Please accept our sincere thanks. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Kind people

Kind people. Nice service

6 février 2026
Logo de Lodge Brothers (Funerals) Ltd - Bedfont

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont

Thank you for your 5-star review. It is important to us that you felt supported by the team. We are grateful for your positive feedback. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Kind, considerate, caring and so thoughtul

I was recommended to use Lodge Brothers to arrange my mother's funeral. I used Bedfont branch and was given so much kind and thoughtful help by Nikki who is in charge of this branch.
What made things easier: (1)I was asked what was my mother's favourite colour, why, so the crew would wear that colour ties. (2)Mother was dressed and laid in coffin where she looked so peaceful and I was not rushed when viewing her (3) lots of time given by Nikki to discuss arrangements and suggestions on flowers, order of service, etc. Plus suggestions on whether I wanted to take a hair cutting (not even thought of this) (4)Celebrant, Richard, spent time talking and his speech really reflected what we'd spoken about found him excellent(5) order of service printed on very good quality paper and I was given opportunity of changing layout as many times as wanted.
Overall would thoroughly recommend Lodge Brothers, and hope that all branches have a Nikki.

10 février 2026
Logo de Lodge Brothers (Funerals) Ltd - Bedfont

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont

Thank you for your kind and thoughtful review. We are honoured that you chose Lodge Brothers and our Bedfont branch to support you in arranging your Mother’s funeral. Your comments about Nikki’s care and attention to detail are greatly appreciated and we will ensure your kind words are shared with her and Richard.
It is reassuring to know that the personal touches and guidance provided helped make this difficult time a little easier. Thank you again for your recommendation and for placing your trust in us. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Friendly and knowledgeable

Friendly and knowledgeable. Very professional in an approachable way.
Good communication and a sympathetic style.

12 janvier 2026
Logo de Lodge Brothers (Funerals) Ltd - Bedfont

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont

Thank you for your kind review. We greatly appreciate your comments regarding our team’s friendly, knowledgeable and professional approach. Providing clear communication with compassion and sensitivity is very important to us and we are grateful for the opportunity to support you during this time. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

The helpfulness was great the staff…

The helpfulness was great the staff could not have been more sympathetic

10 janvier 2026
Logo de Lodge Brothers (Funerals) Ltd - Bedfont

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont

Thank you for your kind feedback. We are very pleased to hear that our staff were able to support you with such sympathy and helpfulness during a difficult time. Your words are greatly appreciated by the whole team. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

excellent service

a big thank you to all at LODGE BROS.for all their help and conducting a good service for Mums service at Hanworth Crematorium on 29/12/25

29 décembre 2025
Logo de Lodge Brothers (Funerals) Ltd - Bedfont

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont

Thank you for your kind words. It is our goal to provide the highest level of care and support and your feedback reassures us that we are fulfilling that mission. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Staff very caring and helpful

Staff very caring and helpful

6 octobre 2025
Logo de Lodge Brothers (Funerals) Ltd - Bedfont

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont

Thank you for your kind words. We are so pleased to hear that our team provided the care and support you needed during this time. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Great funeral directors

During a difficult time, they make it as painless and simple as possible, covering every single aspect of the funeral.
A very human touch is provided.
They are obviously extremely experienced and well polished and I wouldn't hesitate in recommending them.

4 août 2025
Logo de Lodge Brothers (Funerals) Ltd - Bedfont

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont

Thank you for your kind words. We are so pleased to know our team was able to provide clear guidance and a personal touch during such a difficult time. Your recommendation means a great deal to us. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

I received both professional and…

I received both professional and emotional support from the moment I called. Nothing was too much trouble and everything was put in place swiftly and all the arrangements were taken care of for me.
The funeral arranger was so helpful and reassuring and was always readily available to answer any questions and to come up with ideas and solutions.

1 mai 2025
Logo de Lodge Brothers (Funerals) Ltd - Bedfont

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont

Dear Marilyn, thank you for your kind words. We're so glad to hear that you felt supported both professionally and emotionally throughout the process. It's incredibly important to us to be there for our families in every way we can, and we're pleased our team could provide reassurance, guidance, and care when you needed it most. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Made an awful situation easier to handle

Tracy was a star, she helped us to navigate the worst time of our lives with compassion and ease. My dads funeral reflected the life he lived so well. Nothing was too much trouble and everyone we met were kind and understanding. Tracy went above and beyond and we really felt that they understood exactly what he would have wanted.

2 juin 2025
Logo de Lodge Brothers (Funerals) Ltd - Bedfont

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont

Thank you so much for your beautiful words. We are deeply honoured that you trusted us to help create a meaningful and fitting farewell for your dad. It means so much to know that Tracy and the team’s care and support made a difference during such a difficult time. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Very professional

Very professional, kind, and understanding. The whole team were all very respectful and caring through each stage of our funeral arrangements. We have used them twice now and would definitely recommend them to anybody else.

24 janvier 2025
Logo de Lodge Brothers (Funerals) Ltd - Bedfont

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont

Thank you so much for your heartfelt review and for trusting us during such an important time. We are honoured to have supported you through both of your experiences and we are very grateful for your kind words about our team. We truly appreciate your recommendation. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Valerie's Funeral

Lodge Brothers from the start of the arrangements to my Wife Valerie's Funeral on 17th December 2024 and afterwards, have been Professional and Compassionate in every aspect. Everything went smoothly, and a special thank you to Tracy for her sympathetic and attention to detail at every stage.

17 décembre 2024
Avis spontané
Logo de Lodge Brothers (Funerals) Ltd - Bedfont

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont

Dear Mr Bell, thank you for sharing your kind words during such a difficult time. We are truly sorry for the loss of your wife, Valerie, and are honoured to have been able to support you through the arrangements and her funeral. It’s heartening to know that everything went smoothly and that Tracy’s compassion and attention to detail made a difference. We will be sure to share your special thanks with her and the rest of the team. Please don’t hesitate to reach out if there’s anything further we can do to assist you. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Everything was perfect it could not…

Everything was perfect it could not have been better Tracy went above and beyond what was expected thank you

19 décembre 2024
Logo de Lodge Brothers (Funerals) Ltd - Bedfont

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont

Thank you for your heartfelt feedback. We are so pleased to hear that everything went perfectly and we are deeply touched by your kind words about Tracy. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Great service, very helpful

Tracy was very helpful & made the whole experience easier than we imagined

13 décembre 2024
Logo de Lodge Brothers (Funerals) Ltd - Bedfont

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont

Dear Mrs White, thank you for your kind 5 star review. We are glad to hear that Tracy was helpful and made such a difficult time easier for you. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Lodge brothers took care of both my nan…

Lodge brothers took care of both my nan and gramps funeral as sadly they both died with in 9 months of each other and an experience the whole family was dreading was made so easy due to the friendly staff especially Tracy at the Bedfont branch. We were talked through each step advised but the end decisions were ours and the funerals were amazing many thanks

18 novembre 2024
Logo de Lodge Brothers (Funerals) Ltd - Bedfont

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont

Thank you so much for taking the time to share your experience during such a difficult time for your family. We are truly sorry for your losses and feel honoured to have been entrusted with the care of both your Grandparents. It’s wonderful to hear that Tracy and our team at the Bedfont branch were able to provide the support and guidance you needed. Your kind words about the funerals mean a lot to us. Kind Regards Robert Lodge

Noté 5 sur 5 étoiles

From the very start

From the very start, we were dealt with compassionately and with great care. We were helped through the whole process and guided through each stage especially when dealing with areas we hadn't even thought of.
All through, and right up to the day, we were consulted and any questions answered no matter how trivial.
A first class service.

16 octobre 2024
Logo de Lodge Brothers (Funerals) Ltd - Bedfont

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont

Dear Amanda, thank you for your thoughtful 5-star review. We’re so pleased to hear that you felt supported with compassion and care from the very start. Guiding families through every step of the process, especially in areas that may not have been considered, is something we take pride in. It’s heartening to know that our team was there to address your questions and ensure everything was handled with precision. Your kind words about our service mean so much to us. If there’s anything more we can do for you, please don’t hesitate to reach out. Kind Regards Robert Lodge

Noté 5 sur 5 étoiles

Having to say goodbye to our loved one…

Having to say goodbye to our loved one was extremely difficult but Lodge Brothers made the whole experience feel respectful and they were also mindful of the fact that we as a family are grieving. I cannot praise Tracy at the Bedfont branch enough for the way in which she took care of us, she always made it clear that if there was anything she can further do to help, she would welcome our call. Thank you to you all. We were very happy with everything.

14 août 2024
Logo de Lodge Brothers (Funerals) Ltd - Bedfont

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont

Thank you so much for your kind and heartfelt words. We understand how difficult it is to say goodbye to a loved one, and we’re deeply grateful that you chose Lodge Brothers to support you through this time. It’s wonderful to hear that Tracy at our Bedfont branch provided the care and respect you needed during your family's grieving process. We’re so glad that she could be there for you and that her willingness to help made such a difference. Your praise means a lot to us, and we are honoured to have been able to assist you. Kind regards Robert Lodge.

Noté 5 sur 5 étoiles

Very professional

Very professional, kind and they know just what to say to people

26 juin 2024
Logo de Lodge Brothers (Funerals) Ltd - Bedfont

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont

Dear Tracy, thank you for your generous 5-star review.
We are pleased to hear that you found our team to be professional and kind, and that their words were comforting. Your appreciation means a lot to us.
If there is anything more we can do to assist you, please do not hesitate to reach out. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Amazing Service

Thanks to all the girls at Bedfont branch that made this emotional time as smooth and possible.
Also would like to thank drivers and bearers who also were amazing
Hope not to have to use you again in the nicest possible way
Thanks Dave and family

12 juin 2024
Logo de Lodge Brothers (Funerals) Ltd - Bedfont

Réponse de Lodge Brothers (Funerals) Ltd - Bedfont

Dear Mr Ellis, thank you for your kind review. We're glad to hear that the team at our Bedfont office provided amazing service during this emotional time, and that our drivers and bearers also contributed to making everything as smooth as possible. Your appreciation means a great deal to us. We understand your sentiment and hope you won't need our services again anytime soon, but we're here for you if you ever do. Kind regards Robert Lodge

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