Every member of staff were understanding and compassionate from the very first appointment. Thank you Susi, Emma and co. All our questions were answered with thoughtfulness, nothing was too much troub... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Lodge Bros were extremely helpful, professional and reliable. They were compassionate when dealing with all aspects of Mum's funeral arrangements. The Celebrant spent time with us, and delivered a mov... Voir plus
L'entreprise a répondu
Supportive and knowleable staff. From the first contact until after the funeral. ALL staff were brilliant, they were respectful, took note of all of our wishes and helped us through what was a very di... Voir plus
L'entreprise a répondu
From the first contact you were very professional, and helped me through the order I needed to get things done. Susi was nearly always my contact. She was very easy to work with.
L'entreprise a répondu
À propos de l'entreprise
- Directeur funéraire
- Vente de cercueils
- Service de crémation
- Entreprise de pompes funèbres
- Services juridiques
Écrit par l'entreprise
Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Coordonnées de contact
108 High Street, TW13 4EX, Feltham, Middlesex, Royaume-Uni
- 020 8890 2231
5,0
Excellent
226 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very professional
From the first contact you were very professional, and helped me through the order I needed to get things done. Susi was nearly always my contact. She was very easy to work with.
23 février 2026
Réponse de Lodge Brothers (Funerals) Ltd - Feltham
Thank you for your kind words. We are pleased to hear that you found our team professional and supportive throughout the arrangements. Susi will be particularly grateful for your comments which we shall share with her. It was our privilege to support you. Kind regards Robert Lodge
They dealt with it all no hassle and…
They dealt with it all no hassle and peace of mind. I’d recommend them to all of my friends and family
19 mars 2026
Réponse de Lodge Brothers (Funerals) Ltd - Feltham
Thank you for your kind feedback. We are so glad to hear that everything was handled smoothly and gave you peace of mind during such an important time. Your recommendation to friends and family truly means a lot to us. Kind regards Robert Lodge
Compassionate, Helpful and Professional
Lodge Bros were extremely helpful, professional and reliable. They were compassionate when dealing with all aspects of Mum's funeral arrangements. The Celebrant spent time with us, and delivered a moving tribute during the funeral. Everything flowed seamlessly on such a difficult day for our family. Big Thank you to all who assisted.
20 mars 2026
Réponse de Lodge Brothers (Funerals) Ltd - Feltham
Dear Gary
Thank you for your thoughtful and kind words.
I am delighted to hear that you felt supported with compassion, professionalism and care throughout your Mum’s funeral arrangements. It is especially reassuring to know that the Celebrant created a fitting and moving tribute, and that everything came together seamlessly on the day.
Your thanks will be shared with the whole team, who will truly appreciate your comments.
Thank you again for placing your trust in us during such a difficult time.
With kind regards,
Robert Lodge
Attentive and caring at a difficult…
Attentive and caring at a difficult time. Susi was excellent
9 mars 2026
Réponse de Lodge Brothers (Funerals) Ltd - Feltham
Thank you for your kind words. We are so pleased to hear that you found our team attentive and caring during such a difficult time and that Susi provided excellent support. Your feedback means a great deal to us and we will be sure to pass on your appreciation to her. Kind regards Robert Lodge
Very friendly and welcoming
From start to finish susi was very welcoming and supportive .and talked me through the process and delivered my families wishes for dad’s service .
5 mars 2026
Réponse de Lodge Brothers (Funerals) Ltd - Feltham
Thank you so much for your 5-star review. We are pleased to hear you had a great experience. Your support means a lot to us and we truly appreciate you taking the time to share your feedback. Kind regards Robert Lodge
Very Kind people
Coming to this place, very sad and upset, because having lost a love one, they are very kind, and very friendly, and helpful. Thank very much.
5 février 2026
Réponse de Lodge Brothers (Funerals) Ltd - Feltham
Thank you for your thoughtful review. Please accept our deepest sympathies for your loss. It was our privilege to support you. Kind regards Robert Lodge
Funeral arrangements
Everyone made such a sad and stressful time much easier to deal with. We were treated with kindness, compassion and empathy and felt that they truly cared.
2 mars 2026
Réponse de Lodge Brothers (Funerals) Ltd - Feltham
Your words beautifully highlight the thoughtful and professional service provided by the team during such a challenging time. Thank you for sharing your experience—it is sure to offer comfort and guidance to others facing similar circumstances. Kind regards Robert Lodge
Supportive and knowleable staff
Supportive and knowleable staff. From the first contact until after the funeral. ALL staff were brilliant, they were respectful, took note of all of our wishes and helped us through what was a very difficult time. They gave us advice and ideas and made the whole process a lot easier to deal with.
7 novembre 2025
Réponse de Lodge Brothers (Funerals) Ltd - Feltham
Thank you for your thoughtful feedback. We are pleased to hear that all the staff provided guidance and reassurance from start to finish, helping your family navigate such a challenging time. Knowing that your wishes were respected and the support offered made the process more manageable means a great deal to everyone. Kind regards Robert Lodge
Very trustworthy
Friendly, tactful, patient to accommodate needs, and very professional.
Excellent service.
11 février 2026
Réponse de Lodge Brothers (Funerals) Ltd - Feltham
Thank you for your kind feedback. It means a great deal to know the team provided thoughtful support, adapted to what was needed, and maintained a high standard throughout. Kind regards Robert Lodge
Exception service, highly recommended!
Susi, Emma and Rob were absolutely fantastic and supportive whilst planning the funeral of my Father. They guided myself and my bother with helpful advise which made the whole experience so much easier to deal with at such a difficult time in our lives.
Susi was brilliant with helping me choose the Order of Service. She is so lovely and calming.
Emma was very welcoming on our first visit and put us both at ease straight away.
Rob was fantastic on the day of the funeral. His guidance and compassion was so needed.
I would recommend this company to anyone!
7 janvier 2026
Réponse de Lodge Brothers (Funerals) Ltd - Feltham
Thank you so much for sharing such a detailed and heartfelt review. It is wonderful to know that Susi’s calm guidance, Emma’s warm welcome and Rob’s compassionate support on the day made the arrangements easier to manage and brought some reassurance. Your kind words will be passed on to the whole team. We are grateful for your recommendation. Kind regards Robert Lodge
Easily earned five stars !
The whole experience with lodge brothers was wonderful. Very professional, very caring and everything on the day went off without a hitch. They made everything so easy and were there to answer any questions. I give them five stars.
6 février 2026
Réponse de Lodge Brothers (Funerals) Ltd - Feltham
Thank you for your generous feedback. Knowing that our team could provide reassurance and clear guidance when you needed it most means a great deal to us. We sincerely appreciate your five-star recommendation and your trust in Lodge Brothers. Kind regards Robert Lodge
Our Family are so appreciative to you all
Every member of staff were understanding and compassionate from the very first appointment. Thank you Susi, Emma and co. All our questions were answered with thoughtfulness, nothing was too much trouble. Members of staff gave ideas and suggestions which helped us enormously. Communication with the family was timely and really appreciated. Daniel was so helpful the night before and on the day. Everything on the day went to plan and everyone was so considerate. Thank you to Reverend Janet for a lovely, heartfelt service and to you all at Lodge Brothers.
20 janvier 2026
Réponse de Lodge Brothers (Funerals) Ltd - Feltham
Thank you so much for taking the time to share such a thoughtful review. We are grateful for your kind words and pleased to know that you felt supported from the very beginning. It is wonderful to hear that Susi, Emma and the team were able to provide reassurance and guidance when it mattered most. Knowing that everything came together as intended on the day, means a great deal to us. Thank you again for trusting Lodge Brothers during such an important and emotional time. Kind regards Robert Lodge
Réponse de Lodge Brothers (Funerals) Ltd - Feltham
Thank you for your kind feedback. We are so pleased to hear that our team was warm, friendly, and attentive. Your words are truly appreciated. Kind regards Robert Lodge
Outstanding Service
From our initial meetings with Emma and Susi, our father's Funeral was dealt with total professionalism, dignity & compassion. No detail was left unexplained and the day ran true to all of their plans.
Many Thanks.
13 novembre 2025
Réponse de Lodge Brothers (Funerals) Ltd - Feltham
Thank you for your review. We are glad to know that Emma and Susi were able to support you so well and that everything was handled with care and consideration. We are grateful for your positive feedback. Kind regards Robert Lodge
Nothing is too much trouble for these guys
Lodge Bros deserve a 10 if it was possible. Nothing is too much trouble for these guys. From the first contact they guide you through the process, give advice, explain what will happen, there is no rush, they're very patient and they remain empathetic, caring & considerate throughout. After the first meeting with them a weight had been taken off my shoulders at a difficult time
They did exactly what they said they would do and on the day of the funeral everything went smoothly (if only all businesses were like Lodge Bros!)
2 décembre 2025
Réponse de Lodge Brothers (Funerals) Ltd - Feltham
Thank you so much for your 5-star review. Your kind words mean a great deal to all of us at Lodge Brothers. We are truly grateful we could offer guidance, patience and support from the very first contact and help lighten the weight during such a difficult time.
It is reassuring to hear that everything went smoothly on the day of the funeral and that our team’s care and consistency made a difference to you. We are honoured to have been trusted with your arrangements and we are deeply grateful for your appreciation. Kind regards Robert Lodge
Funeral for Henry
From the first and last visit to meeting Susi and the other staff at Lodge Brothers Feltham, every detail of my late father's funeral was arranged with the utmost care and consideration and all carried out perfectly, huge thanks from myself and my Sister.
12 novembre 2025
Avis spontané
Réponse de Lodge Brothers (Funerals) Ltd - Feltham
Thank you for your 5-star review. We are truly honoured that you entrusted Lodge Brothers Feltham with your late father’s funeral arrangements. Susi and the entire team deeply appreciate your kind words. It was our privilege to support you and Brenda during such a difficult time and we are grateful to know that every detail met your expectations. Kind regards Robert Lodge
From first contact the staff at the…
From first contact the staff at the Feltham branch were absolutely amazing. Caring , compassionate and so helpful in the smooth running of our mums funeral. Nothing was a problem for them, always there to help. The cars were wonderful, and the drivers and conductor Sharon were brilliant! Couldn’t recommend a more competent funeral director.
7 novembre 2025
Avis spontané
Réponse de Lodge Brothers (Funerals) Ltd - Feltham
Thank you so much for your kind and thoughtful words. We are truly grateful to hear that our team at the Feltham branch provided the care, compassion and support you needed during such a difficult time. It is wonderful to know that everything, from the arrangements to the cars and service on the day, helped the day run smoothly. We will be sure to share your lovely feedback with Sharon and the rest of the team. It was an honour to help you celebrate your Mum’s life. Kind regards Robert Lodge
Every member of staff at the Feltham…
Every member of staff at the Feltham branch were amazing. So lovely. Made sure everything was covered and that we were happy with the arrangements. From the initial consultation, to the Celebrant Richard and the flowers, Couldn' t have asked for anthing better! My Brother would have been very pleased. Thank you so much
7 novembre 2025
Réponse de Lodge Brothers (Funerals) Ltd - Feltham
Thank you so much for your 5-star review. We are so grateful to hear that every member of our team at the Feltham branch made a positive impact and helped create the perfect arrangements. It means the world to us to know that everything, from the consultation to the flowers and our in house celebrant Richard, came together to honor your brother’s memory. Kind regards Robert Lodge
Special thanks to Emma and Gemma they…
Special thanks to Emma and Gemma they were amazing so kind and helpful
7 octobre 2025
Réponse de Lodge Brothers (Funerals) Ltd - Feltham
Thank you for your lovely message. It is wonderful to know they handled everything with the utmost care and consideration. Your gratitude means a great deal to us and reaffirms the dedication of our team. Kind regards Robert Lodge
Very professional
Very professional in all that they provided for us. At the initial meeting they made us feel very comfortable in organising my mothers funeral.
On the day of the funeral, they were very organised in making us feel at ease and directing us to the right places.
24 septembre 2025
Réponse de Lodge Brothers (Funerals) Ltd - Feltham
Dear Linda, thank you so much for your kind words. We’re truly honoured to have supported you with your mother’s funeral. It means a great deal to know that our team helped you feel comfortable during the arrangements and at ease on the day itself. We’re grateful for your trust and are always here if you need anything further.
Kind regards Robert Lodge
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.