Home Safe Assessors Ltd T/A London Safety Certificate Avis 

Réponse de Home Safe Assessors Ltd T/A London Safety Certificate

19 mai 2026

Thank you, Bharatkumar, for your 5-star review.

We’re pleased to hear you found our service reliable and efficient. We focus on clear communication, punctual attendance, and prompt certificate delivery so everything runs smoothly.

If you need us again, we can assist with landlord safety certificate services including EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.

Thank you for choosing London Safety Certificate.

Réponse de Home Safe Assessors Ltd T/A London Safety Certificate

19 mai 2026

Thank you for your review.

We’re pleased to hear the electrical certificate visit was arranged smoothly and that our team contacted your tenants directly to agree a suitable date. We also appreciate your feedback about certificate turnaround - we agree this should be faster, and we’re improving our internal checks and dispatch process so certificates are issued and emailed out more promptly after the visit.

If you’re still waiting for any documentation, please message us with your booking details and we’ll prioritise sending it straight away.

If you need us again, we provide landlord safety certificate services including EICR, Gas Safety (CP12), EPC, PAT testing, and Fire Risk Assessment / fire safety checks.

Thank you for choosing London Safety Certificate.

Réponse de Home Safe Assessors Ltd T/A London Safety Certificate

19 mai 2026

Thank you, Jamila, for your 5-star review.

We’re pleased to hear you had a quick turnaround on your EICR and that the engineer was very helpful on the day. We focus on clear explanations during the inspection and prompt report delivery so the process stays straightforward.

If you need us again, we can support with landlord safety certificate services including EICR, Gas Safety (CP12), EPC, PAT testing, and Fire Risk Assessment / fire safety checks.

Thank you for choosing London Safety Certificate.

Réponse de Home Safe Assessors Ltd T/A London Safety Certificate

19 mai 2026

Thank you, Emma, for your 5-star review.

We’re pleased to hear you found the service really helpful and that the Fire Risk Assessment (FRA) was completed on Friday with the full report delivered by Monday for your E5 London property. We aim to keep the process efficient while maintaining a thorough, compliant assessment and clear reporting.

If you need support again, we can assist with landlord safety certificate services including Fire Risk Assessment, EICR, Gas Safety (CP12), EPC, PAT testing, and other fire safety checks.

Thank you for choosing London Safety Certificate.

Réponse de Home Safe Assessors Ltd T/A London Safety Certificate

13 mai 2026

Thank you, Jonathan, for your 5-star review.

We’re pleased to hear your safety certificate was completed professionally and on time, and that Nouman in the office was helpful and professional throughout. It is also great to know you found our pricing competitive. We will pass your feedback on to Nouman and the team.

If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.

Thank you for choosing London Safety Certificate.

Réponse de Home Safe Assessors Ltd T/A London Safety Certificate

11 mai 2026

Thank you, George, for your 5-star review and recommendation.

We’re pleased to hear you found our response time quick and the team reliable. We focus on clear communication, punctual attendance, and prompt certificate delivery so the process remains straightforward.

If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.

Thank you for choosing London Safety Certificate.

Réponse de Home Safe Assessors Ltd T/A London Safety Certificate

11 mai 2026

Thank you, Beatrice, for your 5-star review.

We’re pleased to hear you were happy with the service and we appreciate your recommendation. We focus on clear communication, punctual attendance, and prompt certificate delivery so the process remains straightforward.

If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.

Thank you for choosing London Safety Certificate.

Réponse de Home Safe Assessors Ltd T/A London Safety Certificate

11 mai 2026

Thank you, Norbert, for your 5-star review.

We’re pleased to hear Mr G Singh carried out your gas inspection today and provided an excellent service. We will pass your thanks on to him.

If you require landlord safety certificate services again, we can assist with Gas Safety (CP12), EICR, EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.

Thank you for choosing London Safety Certificate.

Réponse de Home Safe Assessors Ltd T/A London Safety Certificate

11 mai 2026

Thank you, Sofia, for your 5-star review.

We’re pleased to hear you found the service impressively quick and conscientious. We focus on efficient scheduling, careful checks on site, and prompt certificate delivery so the process remains straightforward.

If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.

Thank you for choosing London Safety Certificate.

Réponse de Home Safe Assessors Ltd T/A London Safety Certificate

1 mai 2026

Thank you, Grant, for your 5-star review and for taking the time to share such detailed feedback.

We’re pleased we could arrange a next-day EPC appointment, and that the assessor arrived on time, was friendly, and carried out a thorough assessment. It is also good to hear our office team reviewed the evidence you provided and updated the certificate so it properly reflected the energy improvements you had made. Accuracy matters, and we understand how frustrating it is when assessments feel like a tick-box exercise.

If you require landlord safety certificate services again, we can assist with EPC, EICR, Gas Safety (CP12), PAT testing, Fire Risk Assessment, and other fire safety checks.

Thank you for choosing London Safety Certificate.

Réponse de Home Safe Assessors Ltd T/A London Safety Certificate

1 mai 2026

Thank you, Johnson, for your 5-star review.

We’re pleased to hear you found our team efficient and reliable. We focus on organised scheduling, punctual attendance, and prompt certificate delivery so the process remains straightforward.

If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.

Thank you for choosing London Safety Certificate.

Réponse de Home Safe Assessors Ltd T/A London Safety Certificate

1 mai 2026

Thank you, Faith Johnson (T/A Unique Barbe), for your 5-star review.

We’re pleased to hear you found the service reliable and of a good standard. We focus on organised scheduling, punctual attendance, and clear reporting so certificates are issued promptly and without disruption.

If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.

Thank you for choosing London Safety Certificate.

Réponse de Home Safe Assessors Ltd T/A London Safety Certificate

1 mai 2026

Thank you, Mauro, for your 5-star review and recommendation.

We’re pleased to hear the end-to-end process - from booking, to attendance, to invoice and certificate delivery - was completed within two business days. We understand landlord compliance can be disruptive for tenants, so we focus on clear communication, punctual visits, and fast documentation to make it as straightforward as possible.

If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.

Thank you for choosing London Safety Certificate.

Réponse de Home Safe Assessors Ltd T/A London Safety Certificate

27 avr. 2026

Thank you, Rohan, for your 5-star review.

We’re pleased to hear you found the service professional, knowledgeable, and efficient, and that Usman Rao made the process straightforward. We will pass your feedback on to him.

If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.

Thank you for choosing London Safety Certificate.

Réponse de Home Safe Assessors Ltd T/A London Safety Certificate

22 avr. 2026

Thank you, Sade, for your 5-star review.

We’re pleased to hear that you found our service professional and that our engineer was punctual and respectful throughout. We always aim to deliver a smooth and reliable experience for our customers.

If you require landlord safety certificate services in the future, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other essential safety checks.

Thank you for choosing the London Safety Certificate. We look forward to assisting you again.

Réponse de Home Safe Assessors Ltd T/A London Safety Certificate

21 avr. 2026

Thank you, Tommy, for your 5-star review and kind feedback.

We’re delighted to hear that you found our engineer responsive and reliable. We always aim to provide prompt communication and dependable service, ensuring everything is handled smoothly from start to finish.

If you require landlord safety certificate services in the future, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other essential checks.

Thank you for choosing Londona Safety Certificate.

Réponse de Home Safe Assessors Ltd T/A London Safety Certificate

21 avr. 2026

Thank you, Syed Haider, for your 5-star review and detailed feedback.

We’re delighted to hear that you found our team helpful, punctual, and efficient throughout the process. It’s especially great to know that our engineers provided clear information during your EICR inspection and maintained high safety standards at all times. We also appreciate your kind words about our management team.

If you require landlord safety certificate services in the future, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other essential safety checks.

Thank you for choosing Londona Safety Certificate—we look forward to working with you again.

Réponse de Home Safe Assessors Ltd T/A London Safety Certificate

21 avr. 2026

Thank you, Jay, for your 5-star review and recommendation.
We’re pleased to hear you had a great experience with our service. Our team always aims to deliver reliable and efficient work across all services, and your feedback means a lot to us.
If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other essential safety checks.
Thank you for choosing Londona Safety Certificate. We look forward to assisting you again.

Réponse de Home Safe Assessors Ltd T/A London Safety Certificate

22 avr. 2026

We’re sorry to hear that you were unhappy with your experience.
The job was scheduled for the morning; however, the engineer was unexpectedly delayed and unable to reach the property within the original time slot. Our team remained in communication with you and advised that the inspection could still be carried out in the afternoon, the same day.
As this was not convenient, the refund was processed and completed prior to this review being posted. Throughout the process, our enquiries team kept you updated and remained in contact regarding both rescheduling and the refund.
We sincerely apologise for the inconvenience caused. Delays can occasionally occur due to unforeseen circumstances, but we always aim to communicate clearly and either offer an alternative appointment or issue a prompt refund, as in this case.

Réponse de Home Safe Assessors Ltd T/A London Safety Certificate

22 avr. 2026

We’re sorry to hear that you were unhappy with the service. We would like to clarify the situation.
You booked two jobs with us, both of which were carried out on the scheduled dates, and the certificates were issued to you promptly after completion.
Regarding the certificate for Flat 7, the report clearly stated an Overall Assessment: Unsatisfactory due to abnormal test results identified during inspection. Specifically, very high external earth fault loop impedance (Ze) readings were recorded. These values were outside expected parameters and could prevent automatic disconnection of supply under fault conditions, which presents a potential safety risk.
For this reason, the report included a clear observation and recommendation for further investigation. This is standard practice when readings indicate a potential issue with the earthing arrangement, supply, or connections. The recommendation outlined checks to the main earthing conductor, verification of the earthing arrangement, inspection of connections at the origin, and potential involvement of the Distribution Network Operator if the issue related to the supply.
Further investigation was necessary to trace the cause of the high readings, which may involve testing circuits and earthing continuity across the installation. Without completing this additional testing, a satisfactory certificate cannot be issued in line with BS 7671 requirements.
You also requested a quotation for the additional investigation in April, following the inspection carried out in February. The quoted cost related to the extra time and testing required beyond the scope of the original EICR.
Additionally, our Head Assessor discussed the report with you on a call and explained in detail why the installation was marked as unsatisfactory and why further investigation was required.
We stand by the accuracy of the report, which was based on the measured test results at the time of inspection and prepared in accordance with current regulations. That said, we always aim to be transparent and helpful, and we remain happy to review any documentation you may have or discuss the findings further if needed.