Luma Financial Planning Avis 

567
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I cannot recommend Luma Financial highly enough for their excellent investment service they have provided over the last 6 years. Steve Davies is very professional, knowledgeable and passionate to arri... Voir plus

Noté 5 sur 5 étoiles

I found Tracy Thompson, our mortgage broker, unfailingly helpful over a long period as we were trying to find the right property. She gave us very useful information and insights into our options and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dealing with luma from the start of the process was so simple, Clear and Responsive. Steve was always at the other end of the phone to answer any questions or give advice. Would highly recommend luma... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed a remortgage after getting divorced so Rachel quickly found me a suitable mortgage. The tricky part were the 2 charges were on the property from my Ex husbands debt and so I came up against... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Planificateur financier
  2. Conseiller financier
  3. Courtier en prêts hypothécaires

Écrit par l'entreprise

Based on the South Coast, we provide face-to-face financial advice designed around one thing, you. Your money. Your goals. Real people helping you get where you want to be. We take the time to truly understand your life - your goals, your concerns, and your hopes for the future. From there, we build a tailored plan that fits around you, not the other way round. Whether you’re: just starting out, growing and protecting your wealth, or planning for life’s next chapter, we’re here to help you move forward with clarity and confidence. Because with the right plan, a brighter future is possible.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

567 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(567)

91 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent customer service.

I feel so lucky to have come across this great company & Matt Gibson in particular.
The customer service was friendly, approachable & the communication prompt & informative without too many hurdles in the process of remortgaging my property.
It's very gratifying,in this day & age,to come across such honest & caring customer service.Thank you so much.
Georges Crematy.

1 octobre 2025
Avis spontané
Logo de Luma Financial Planning

Réponse de Luma Financial Planning

Thank you for the kind words, Georges. We're so glad you had a great experience with us and helped you through your remortgage. We appreciate you!

Kind regards.

Noté 5 sur 5 étoiles

Rachel and Jordan went above and beyond…

Rachel and Jordan went above and beyond for us, Rachel’s knowledge put us at ease and she spent a lot of time talking us through all the options for various things making sure we had the full insight so we could make the best decisions for us. I can’t recommend there services enough, Jordan chased our solicitors and helped us stay informed throughout the long process. Worth every penny!

19 septembre 2025
Avis spontané
Logo de Luma Financial Planning

Réponse de Luma Financial Planning

Thank you for your lovely feedback. We know how difficult it can be keeping up with the complex nature of the process, so we’re pleased to have made things easier for you, and give you all the right insights you needed.

Best regards.

Noté 5 sur 5 étoiles

Trouble free experience

Trouble free experience

4 septembre 2025
Logo de Luma Financial Planning

Réponse de Luma Financial Planning

Thanks a lot! We aim to make things as easy as possible, so we’re glad it felt trouble-free.

Noté 4 sur 5 étoiles

He explained my investment growing…

He explained my investment growing trend and expected next year growth details

25 septembre 2025
Logo de Luma Financial Planning

Réponse de Luma Financial Planning

Thanks so much for your review. We’re glad we could make your investment growth and next year’s outlook clear!

Noté 5 sur 5 étoiles

Despite the pressure we put on them

Despite the pressure we put on them, (moving is a bit stressfull!) nothing was too much trouble

11 septembre 2025
Logo de Luma Financial Planning

Réponse de Luma Financial Planning

Thank you for your lovely feedback. We know how stressful moving can be, so we’re pleased to have made things a bit easier for you. Wishing you all the best in your new home!

Best regards,
Ben

Noté 5 sur 5 étoiles

Customer focussed unbiased advice.

Professional and personable Adviser. Helpful, patient and customer focussed. Available and a great comfort.

28 août 2025
Logo de Luma Financial Planning

Réponse de Luma Financial Planning

Thank you for your kind words. We’re so pleased to hear your adviser has been a real support and that you’ve felt looked after throughout. That’s exactly the experience we want our clients to have.

Best regards,
Ben

Noté 5 sur 5 étoiles

Great service

Great service

28 août 2025
Logo de Luma Financial Planning

Réponse de Luma Financial Planning

Thanks so much for your review! We’re delighted you’ve had a great experience with us.

Best regards,
Ben

Noté 5 sur 5 étoiles

Very helpful

Lisa was our point of contact and she was helpful, thorough and very responsive. She pushed the lender when required, and managed to get us a very good outcome. We would definitely use her services again.

29 août 2025
Logo de Luma Financial Planning

Réponse de Luma Financial Planning

We really appreciate your lovely feedback. It’s great to hear Lisa was so supportive and proactive throughout. We’d be delighted to help again in the future.

Best regards,
Ben

Noté 5 sur 5 étoiles

Rachel and Molly

Rachel, Molly and the team were fantastic! Very professional and polite and very experienced within their trade.

29 août 2025
Logo de Luma Financial Planning

Réponse de Luma Financial Planning

Thank you for your lovely feedback. We’re so pleased Rachel, Molly and the team made the process such a positive one for you.

Best regards,
Ben

Noté 5 sur 5 étoiles

Nice to meet Adam face to face and…

Nice to meet Adam face to face and resolve a few issues we have recently encountered

19 août 2025
Logo de Luma Financial Planning

Réponse de Luma Financial Planning

It’s great to hear that meeting Adam in person helped to get things sorted. Thank you for taking the time to share this review.

Best regards,
Ben

Noté 5 sur 5 étoiles

Celeste was proactive and tenacious

Celeste was proactive and tenacious with the mortgage company. I wanted a solution and I got a great one. Thanks

12 août 2025
Logo de Luma Financial Planning

Réponse de Luma Financial Planning

Brilliant to hear, thank you for sharing. We’re so pleased Celeste’s persistence paid off and got you the solution you were looking for.

Best regards,
Ben

Noté 5 sur 5 étoiles

Helpful and easy to understand…

Helpful and easy to understand information. Answered queries readily.

13 août 2025
Logo de Luma Financial Planning

Réponse de Luma Financial Planning

Thank you for your feedback. We’re glad to hear the information was clear and that your questions were answered quickly – that’s exactly what we aim for.

Best regards,
Ben

Noté 5 sur 5 étoiles

Great experience from the start with…

Great experience from the start with Steve Davies at Firmitas - brilliant constant and clear advice

12 août 2025
Logo de Luma Financial Planning

Réponse de Luma Financial Planning

Thank you for sharing your experience. We’re thrilled to hear Steve provided clear, consistent advice from the start.

Best regards,
Ben

Noté 5 sur 5 étoiles

An efficient service with good…

An efficient service with good communication throughout the process.

12 août 2025
Logo de Luma Financial Planning

Réponse de Luma Financial Planning

Thank you for your feedback. We’re glad to hear you found our service efficient and the communication throughout the process clear – that’s exactly what we aim for.

Best regards,
Ben

Noté 5 sur 5 étoiles

Adam has been very supportive and…

Adam has been very supportive and helpful over the years. He is very knowledgable and gives very good advice. Would 100% recommend

31 juillet 2025
Avis spontané
Logo de Luma Financial Planning

Réponse de Luma Financial Planning

Thank you so much for your kind words. We’re thrilled to hear Adam has been supportive and helpful over the years.

Best regards,
Ben

Noté 4 sur 5 étoiles

Celestia is very pleascent

Celestia is very pleascent

31 juillet 2025
Logo de Luma Financial Planning

Réponse de Luma Financial Planning

Thank you for your feedback. We’re pleased to hear you had a positive experience with Celeste!

Best regards,
Ben

Noté 5 sur 5 étoiles

Interesting chat

Adam always listens to me and is not pushy at all. Over the years I have always been happy with the way my investment has performed.

7 juillet 2025
Logo de Luma Financial Planning

Réponse de Luma Financial Planning

Thank you for your kind words. We’re delighted to hear that Adam’s approach has worked so well for you and that you’ve been pleased with your investment over the years.

Best regards,
Ben

Noté 5 sur 5 étoiles

Absolutely brilliant service

Absolutely brilliant service. Highly recommended

22 juillet 2025
Logo de Luma Financial Planning

Réponse de Luma Financial Planning

Thank you so much for your kind words. We’re thrilled to hear you had a great experience and really appreciate your recommendation!

Best regards,
Ben

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus