Very disappointed with both the machine and the customer service. From day one, the cooling system has never worked properly, and despite many calls, no one has provided a solution. Now, after only... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had Becky for my training of red touch. She was so informative, answered all my questions and a pleasure to be trained by her! Great trainer, great treatment!
Absolutely blown away with the training we have received today with Emma. No stone left unturned, we extracted every bit of information we could. What an asset to the company, she was amazing from the... Voir plus
L'entreprise a répondu
I got my Lynton Excelight Machine back in March and can’t recommend Lynton enough. The customer service i received was brilliant, and even the experience when going in for a demo of the machine was ve... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Award-Winning Energy-Based Technology. Trusted Globally. For more than 30 years, clinics, healthcare providers and conservation specialists have trusted Lynton for world-class aesthetic, surgical and conservation technology, backed by award-winning training and support. Born in the Physics Department at The University of Manchester, our technologies are designed to define, renew, revive and sculpt. Whether in clinic, in theatre or even preserving historic artefacts, Lynton delivers results you'll love, created by scientists you trust. Our reputation is built on a foundation of scientific research and innovation. Since our beginnings in 1994, our close connection with The University of Manchester has shaped the quality, integrity and reliability of every technology we develop. Today, that heritage has helped establish Lynton as the UK's leading manufacturer and supplier of aesthetic technology, and we are proud to be a preferred supplier on the NHS Supply Chain. Our scientific roots and results-driven technologies have earned industry recognition, NHS supplier status and multiple awards for British engineering, clinical excellence and customer support. But our commitment extends far beyond installation. Customers gain access to a dedicated support network, including a comprehensive customer portal packed with clinical guidance, marketing resources and ready-to-use social content to help maximise the success of their investment. Training is at the heart of what we do. As the only aesthetic technology supplier to deliver training co-designed with The University of Manchester, we provide education that combines academic rigour with real-world clinical expertise. Our clinical training team brings together extensive industry experience, advanced qualifications, published research, lecturing backgrounds and countless hours of hands-on practice, giving you the confidence to deliver treatments safely and effectively. At Lynton, everything we do is powered by passionate people. We're committed to making your journey with us feel straightforward, intuitive and fully supported from day one. From start-up clinics taking their first steps to established practices looking to grow, we've helped hundreds of businesses succeed and we're excited to support many more in the years ahead.
Coordonnées de contact
Lynton House, Manor Lane, Holmes, CW4 8AF, Holmes Chapel, Royaume-Uni
- 01477 536 977
- info@lynton.co.uk
- lynton.co.uk
4,3
Excellent
135 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Eloise has been incredible
Eloise has been incredible. She has put a lot of time and effort into my purchase of the Focus Dual and the launch event. Her knowledge of both the company the production and the treatments is amazing. She has truly helped my business to the next level. Thank you Eloise!!
27 mars 2025
Avis spontané
Réponse de Lynton
Thank you for another incredible review, Heather! We are delighted that we have been able to continue to show our support and award winning customer service to you and hope that we continue to delight you for many years to come.
Best wishes from The Lynton Team.
The making of my business was getting a…
The making of my business was getting a Lynton Machine🙌🏻 brilliant machine, excellent training and ongoing support!
28 février 2025
Avis spontané
Réponse de Lynton
Thank you so much, Hannah! We're delighted that your system has been a key part of your business success. It’s fantastic to see that we have been able to evidence our unrivalled training and support to you. We wish you continued success and look forward to working with you for many years.
Best Wishes from The Lynton Team.
I purchased an excelight machine late…
I purchased an excelight machine late last year and have had a good experience with Lynton since purchasing.
My training was great, Emma was thorough, was happy to go at my pace and I felt ready and confident to perform treatments on clients. Since training Emma has been on hand to help with any questions I’ve had and it’s good to know that support is there. I’ve achieved some great results and my clients really love the treatments too.
21 mars 2025
Avis spontané
Réponse de Lynton
Thank you so much for your wonderful review, Sarah! We're delighted to hear that you've had a positive experience with your Excelight, and that Emma was able to evidence our unrivalled support. It's great to know that your clients are loving the results and we are always here to help you. We wish you continued success with your treatments.
Best wishes from The Lynton Team.
I did my training session with Becky…
I did my training session with Becky and she was absolutely fantastic. Very informative, very personable and overall an excellent trainer, couldn’t be happier with how my training went. I would highly recommend.
19 mars 2025
Avis spontané
Réponse de Lynton
Thank you so much for your fantastic review, Amber! We’re delighted to hear that you had such a positive training experience with Becky. She truly is an excellent trainer, and we know she’ll be so pleased to hear your kind words! We hope we will see you again soon.
Best regards from The Lynton Team
Nothing but positives.
I have recently completed my Level 5 laser tattoo removal at Lynton. Prior to that I have also completed two other courses with them. I can honestly say that I have never experienced such a vastness of knowledge so coherently and positively delivered. Prior to my courses at Lynton, I had been away from education for twenty years and I currently work in a completely different industry. At Lynton I have been made to feel welcomed into a world that is entirely foreign to me by some of the most accomodating people I have ever met. Course lead Kirsty, is a bottomless font of knowledge. She is quite literally the best teacher I have EVER had; infinitely patient, unflappable and generally just bloody lovely, you will be in very safe hands.
Anyone looking for training in relevant fields should check out Lynton. 100% trustworthy, no sales patter, student focussed wonderfulness gaurenteed. 🙂
17 mars 2025
Avis spontané
Réponse de Lynton
Thank you so much for your incredible review, Mark! We're absolutely delighted to hear about your experience at Lynton and that our unrivalled training has made such a positive impact on your journey into laser tattoo removal. Kirsty is exceptional, and we’re so lucky to have her leading our courses. we're sure she will be so happy to hear your kind words, and we shall pass your comments to her. We hope to see you again in the future!
Best regards, The Lynton Team.
Amazing experience with a fantastic…
Amazing experience with a fantastic teacher, Kirsty was so patient she answered all questions like it was the first time she had been asked (I’m sure she gets asked the same things all the time 🤣) she explained everything and made the level 5 journey a little bit easier. Thank you Kirsty and Lynton Laser 🙌
18 mars 2025
Avis spontané
Réponse de Lynton
Thank you so much for your fantastic review! We're delighted you had such an amazing experience with Kirsty, we’re lucky to have her on the team! We’ll be sure to pass on your kind feedback.
Thanks again for choosing Lynton!
Best wishes from The Lynton Team
Fantastic IPL training with Janet
All my interactions with Lynton have been fantastic. We were extremely impressed with the expertise shown at every stage by the sales team, service engineer and in particular Janet our trainer. She was an absolute mine of information enabling us to use our IPL as safely and effectively as possible.
12 mars 2025
Avis spontané
Réponse de Lynton
Thank you so much for your wonderful review, Janice! We’re delighted to hear that you’ve had such a fantastic experience with our team. It’s great to know that our sales team, service engineer, and especially Janet provided our unrivalled expertise and support. Janet is a wealth of knowledge, and we’ll make sure to pass on your feedback.
Best wishes from The Lynton Team
Level 5 Tattoo Removal…
Completed the Level 5 Tattoo Removal Training with Kirsty.
Amazing from start to finish. Kirsty’s knowledge always amazes me, her delivery of every course I’ve been on is always so consistent, interesting and full Of information. After finishing the qualification, I feel so confident that I’m able to go out and deliver the treatments to a high and professional standard! Would not train with anyone else other than Lynton!
Thank you so much :) x
17 mars 2025
Avis spontané
Réponse de Lynton
Thank you so much for your fantastic review, Mari! We're delighted to hear that you had such a positive experience with Kirsty. Her knowledge and dedication truly shine through, and it’s wonderful to know you feel confident and prepared following our unrivalled training. We’re honoured to be your training provider and appreciate your trust in us. We wish you every success, and here's to many years of working together.
Best wishes from The Lynton Team
Great Training with Becky!
Had a fantastic training session with Becky Clayton! She made everything super clear and easy to understand, and her friendly approach made the whole experience really enjoyable. Learned a lot and felt confident by the end. Thanks, Becky!
11 mars 2025
Avis spontané
Réponse de Lynton
Thank you so much for your fantastic review, Muhammed! We're thrilled to hear that you had such a great training session with Becky. She truly has a gift for making things clear and enjoyable! We'll be sure to pass along your kind words to her. If you ever have any questions or need further support, we're always here to help. Thanks again for your wonderful feedback
Best Wishes from The Lynton Team
Becky was amazing as always goes above…
Becky was amazing as always goes above and beyond
12 février 2025
Avis spontané
Réponse de Lynton
Thanks for sharing your feedback, Miss Needham! We appreciate you taking the time to give us a great review and your comment will be passed to Becky, we are sure that she will love to see this! We hope to continue working with you for many years!
Best wishes from the Lynton Team.
Lynton training
I received training with Lynton both at their premises and in my own clinic. The experience was professional and thorough. The team is knowledgeable and supportive, ensuring we felt confident with everything I learned. Highly recommend!
20 février 2025
Réponse de Lynton
Thank you so much for your wonderful review, Louise! We're delighted to hear that you had a great training experience with us. Our team is dedicated to providing unrivalled professional and supportive training, so it’s fantastic to know you felt confident with everything you learned. We truly appreciate your feedback and look forward to working with you for many years to come.
Best wishes from The Lynton Team
⭐️⭐️⭐️⭐️⭐️ 5 star review
We run an established tattoo studio and wanted to partner with a UK-based laser company for tattoo removal—Lynton was the only choice. From pre-sale to installation and ongoing support, their customer service has been absolutely fantastic. Eloise and Rihanna have been brilliant throughout, always available by phone or email whenever needed. Couldn’t ask for a better team to work with! Highly recommend Lynton for anyone looking for top-quality UK-manufactured lasers and outstanding support.
6 mars 2025
Avis spontané
Réponse de Lynton
Thank you so much for your fantastic review, Anthony! We're delighted to hear that your experience with Lynton has been truly positive. Eloise and Rhi will both be delighted to know they've made such a great impression, and we are proud to have them on board. We're so pleased to be your partner in providing unrivalled support and UK-manufactured lasers for your established tattoo studio. Here's to many years working together.
Best wishes from The Lynton Team
Service of lumina and focus dual done by Richard …
I had a service done today by engineer Richard, and I couldn’t be more pleased. He was fantastic—keeping me informed about his arrival time, showing up promptly, and completing the service efficiently and professionally. Despite the challenging space, he was respectful of my property, working carefully and with great attention to detail. What truly set him apart was his willingness to go the extra mile by providing clear instructions on how to maintain and clean the equipment. Excellent service all around.
3 mars 2025
Avis spontané
Réponse de Lynton
Thank you so much for taking the time to share your experience, Paulina! We're delighted to hear that Richard provided such exceptional service during the maintenance of your Lumina and Focus Dual systems. Keeping you informed, arriving promptly, and respecting your space are all part of our commitment to delivering our unrivalled support, and we're so pleased to hear Richard went the extra mile. Your kind words will be passed on to him, and we look forward to continuing to support you in the future.
Best wishes from The Lynton Team
I love my laser hair removal machine
I love my laser hair removal machine. I’ve had amazing results and the support from Eloise when launching it was amazing
26 février 2025
Avis spontané
Réponse de Lynton
Thank you so much, Katie. We really appreciate you taking the time to share your feedback with us. We're delighted to hear that you're loving your laser hair removal machine and seeing amazing results. Your incredible comments will be passed to Eloise and here's to many years of working together.
Best wishes from The Lynton Team.
For 25 years we have received the best support
For 25 years, we’ve relied on Lynton Lasers for all our laser equipment needs and have never been disappointed. We’ve seen many other companies promise the world but fail to deliver on quality or post-purchase support. In contrast, Lynton consistently provides reliable machines backed by clear, evidence-based clinical advice.
We recently upgraded one of our systems and had another excellent experience. Emma offered thorough training and has been there for us any time we’ve needed assistance. As a doctor and dentist, we appreciate how firmly Lynton’s guidance is rooted in sound medical and dental research, which gives us even more confidence in their products. It’s rare to find a laser company that genuinely focuses on customer success and long-term satisfaction, and that’s exactly why we continue to recommend Lynton Lasers.
3 décembre 2024
Avis spontané
Réponse de Lynton
Thank you so much for your incredible feedback, Zahra! It’s a privilege to have supported you for the past 25 years, and we’re absolutely delighted to hear that your experience with Lynton has been unrivalled.
We take great pride in delivering high-quality technology, backed by evidence-based guidance and ongoing support, so knowing that this has made a difference to you means the world to us. Emma and the rest of the team will be thrilled to hear your kind words, and we’re so pleased that your recent upgrade met your expectations.
Your trust and recommendation mean everything to us, and we look forward to continuing to support you for many more years to come!
Best wishes from The Lynton Team
Quick and efficient service
20 février 2025
Réponse de Lynton
Thank you so much, Becky. We really appreciate you taking the time to share your feedback with us.
Here's to many years of working together.
Best wishes from The Lynton Team.
Simply the best. We have always kept away from buying…
We have always kept away from buying lasers due mainly to the expense and lack if belief in ROI.However following a meeting with Eloise on the stand at professional Beauty London a few years ago we decided purchase an Excelight IPL The support and training was superb and the launch event that Eloise did for us gave us our investment back in one day. This machine has doubled in number of treatments done each year.
Seeing this encouraged us to buy a Focus Dual machine and this had a similar effect. Now having two Lynton machines I can say without a shadow of doubt that if you are looking for a top quality machine from a top quality company which offer fantastic training and support then you need look no further than Eloise at Lynton Lasers.
1 mars 2024
Avis spontané
Réponse de Lynton
Thank you so much for sharing your experience, Helen! It’s incredible to hear how your journey with Lynton has evolved, from initial hesitation to investing in not just one, but two of our systems—what an amazing success story!
Eloise will be absolutely delighted to know how much of an impact she’s had, from your very first meeting to helping you achieve such fantastic results. We’re thrilled that both the Excelight and Focus Dual have delivered beyond expectations, and we’re so proud to have played a part in your business growth. Your kind words about our training, support, and technology mean the world to us. We look forward to continuing to support you on your journey—here’s to even more success in the future!
Best wishes, from The Lynton Team
‘The best’
If you talk to people in the industry they describe Lynton as ‘the best’, and they certainly live up to their reputation. I embarked on my journey with Lynton last September when I started my laser business; there have been a few bumps in the road but the Lynton team are there to support you all the way. All the team are very tentative and always make themselves available when you need them. The trainers are all fantastic and so informative, Suki is absolutely brilliant; she’s always on hand to offer detailed advice and nothing is ever too much. She explains things in such a way that you understand it and can feel confident in what you’re doing, especially for a newcomer to this industry her advice is so appreciated and I wouldn’t feel as knowledgable as I do now without her constant support.
Kim of customer services is also incredible, if there are ever any hiccups she gets on the case immediately and ensures that things happen quickly. She is such a great asset and is always there to offer remedies quickly and thoughtfully.
Thank you Lynton team! I look forward to continuing my journey with you.
14 février 2025
Avis spontané
Réponse de Lynton
What an incredible review, Lucy! Thank you so much for your kind words and for sharing your experience with us. It means the world to hear that our team, from training to our customer support, has been there for you every step of the way.
Suki and Kim will be absolutely thrilled to know how much their guidance and support have helped you gain confidence in your laser journey. We truly believe in empowering our clients with the best knowledge and service, so knowing we've made a difference is incredibly rewarding.
We’re so excited to continue supporting you and can’t wait to see your business thrive. If you ever need anything, you know we’re always here for you!
Best wishes from The Lynton Team
I had wonderful client support from…
I had wonderful client support from Jess not just with our Lumina training but also with a recent difficulty. She went through in meticulous detail the process we needed to cover to obtain a positive outcome and spent time reassuring me that everything we had been taught delivered results and a safe outcome. Thank you, Lynton, for the great client service.
20 février 2025
Réponse de Lynton
Thank you so much for your wonderful review! We’re absolutely delighted to hear that Jess provided you with such thorough support, both during your Lumina training and in navigating your recent challenge. We take great pride in ensuring our clients feel confident and well-supported, so it’s fantastic to know that Jess’s guidance made a real difference.
We truly appreciate your kind words and your trust in Lynton. If you ever need anything, we’re always here for you!
Best wishes from The Lynton Team
Training with Emma
I recently had a training day with Emma, and she was absolutely amazing. She made me feel comfortable and confident while learning the new skin treatment with Deka Motus Pro. Emma demonstrated great patience and was always available to answer my questions. Thank you so much for helping me boost my knowledge and confidence in this new field!
21 janvier 2025
Réponse de Lynton
Thank you so much, Ioana. We really appreciate you taking the time to write this incredible review. We are absolutely delighted that we have been able to show our unrivalled support to you, and your comments will be passed on to Emma and the whole team. We are so proud to have Emma working with us.
Here's to many more years of working together!
Best wishes from The Lynton Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.