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Lisez les avis des autres

Noté 1 sur 5 étoiles

Very disappointed with both the machine and the customer service. From day one, the cooling system has never worked properly, and despite many calls, no one has provided a solution. Now, after only... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had Becky for my training of red touch. She was so informative, answered all my questions and a pleasure to be trained by her! Great trainer, great treatment!

Noté 5 sur 5 étoiles

Absolutely blown away with the training we have received today with Emma. No stone left unturned, we extracted every bit of information we could. What an asset to the company, she was amazing from the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I got my Lynton Excelight Machine back in March and can’t recommend Lynton enough. The customer service i received was brilliant, and even the experience when going in for a demo of the machine was ve... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de matériel médical

Écrit par l'entreprise

Award-Winning Energy-Based Technology. Trusted Globally. For more than 30 years, clinics, healthcare providers and conservation specialists have trusted Lynton for world-class aesthetic, surgical and conservation technology, backed by award-winning training and support. Born in the Physics Department at The University of Manchester, our technologies are designed to define, renew, revive and sculpt. Whether in clinic, in theatre or even preserving historic artefacts, Lynton delivers results you'll love, created by scientists you trust. Our reputation is built on a foundation of scientific research and innovation. Since our beginnings in 1994, our close connection with The University of Manchester has shaped the quality, integrity and reliability of every technology we develop. Today, that heritage has helped establish Lynton as the UK's leading manufacturer and supplier of aesthetic technology, and we are proud to be a preferred supplier on the NHS Supply Chain. Our scientific roots and results-driven technologies have earned industry recognition, NHS supplier status and multiple awards for British engineering, clinical excellence and customer support. But our commitment extends far beyond installation. Customers gain access to a dedicated support network, including a comprehensive customer portal packed with clinical guidance, marketing resources and ready-to-use social content to help maximise the success of their investment. Training is at the heart of what we do. As the only aesthetic technology supplier to deliver training co-designed with The University of Manchester, we provide education that combines academic rigour with real-world clinical expertise. Our clinical training team brings together extensive industry experience, advanced qualifications, published research, lecturing backgrounds and countless hours of hands-on practice, giving you the confidence to deliver treatments safely and effectively. At Lynton, everything we do is powered by passionate people. We're committed to making your journey with us feel straightforward, intuitive and fully supported from day one. From start-up clinics taking their first steps to established practices looking to grow, we've helped hundreds of businesses succeed and we're excited to support many more in the years ahead.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

135 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,3

Tous les avis

(135)

14 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Training with Becky

We have had a motus laser for around 3 years where Eloise has been extremely helpful. We got in contact with Becky recently who has delivered wonderful training, she is very patient and knowledgable and we are very thankful for her ongoing support. She is always accessible when I’ve needed her for advice, and i am very grateful she is our trainer

15 janvier 2025
Avis spontané
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Réponse de Lynton

Thank you so much for your lovely words! We really appreciate you taking the time to share this wonderful review, and your valuable feedback will be passed to Becky and Eloise. We are very proud to have Becky on our clinical training team, and we absolutely appreciate her wealth of knowledge and experience.
Here's to many more years of working together with you all.
Best wishes from The Lynton Team.

Noté 5 sur 5 étoiles

I have purchased a Lynton Focus Dual…

I have purchased a Lynton Focus Dual and have been very impressed, not only with the device, but with the additional support that comes with it. I have been able to access a series of really useful marketing training, have access to a great business development advisor and have received excellent training for the actual device / treatment protocols. Support will also be on-going so I am able to reach out with any queries.

6 janvier 2025
Avis spontané
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Réponse de Lynton

Thank you so much! We truly appreciate you taking the time to share your experience. It means the world to us to know that our support has made a difference, and we’ll be sure to pass your kind words on to the whole team. Here’s to many more years of working together!

Best wishes from all of us at Lynton

Noté 5 sur 5 étoiles

Becky has given us our foundation laser…

Becky has given us our foundation laser training on our Deka Motus AY and also revisited us to give us our advanced settings and techniques training . The Motus is a great device but has so many options to treat each indication that a revisit was much needed . We built on the initial knowledge shared by Becky and this has boosted our understanding and confidence. The training department have been really helpful and supportive and Becky is our main contact .

19 février 2025
Avis spontané
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Réponse de Lynton

Thank you so much for your lovely words, Jacqui! We really appreciate you taking the time to share this wonderful review, and your valuable feedback will be passed to Becky and the team. We are very proud to have Becky on our clinical training team, and we absolutely appreciate all her wealth of knowledge and Laser experience.
Here's to many more years of working together with you all at Medispa.
Best wishes from The Lynton Team.

Noté 5 sur 5 étoiles

Great Training Experience

Had Our 2 Day Laser Training. Emma was amazing. She made us feel so comfortable, no Question was too stupid to ask. Left me feeling confident to start my new career. Thankyou Emma xx

19 février 2025
Avis spontané
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Réponse de Lynton

Thank you so much, Lindsey. We really appreciate you taking the time to write this incredible review. We are absolutely delighted that we have been able to show our unrivalled support to you, and your comments will be passed on to Emma and the whole team. We are so proud to have Emma working with us.
Here's to many more years of working together!
Best wishes from The Lynton Team.

Noté 5 sur 5 étoiles

Just had two days training with Emma…

Just had two days training with Emma from Linton. She was absolutely fantastic and made me feel at ease with starting new treatments. I feel so much more confident going forward with my training after all the information and help I’ve been given.
Thanks Emma

19 février 2025
Avis spontané
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Réponse de Lynton

Thank you so much, Kellie. We really appreciate you taking the time to write this incredible review. We are absolutely delighted that we have been able to show our unrivalled support to you, and your comments will be passed on to Emma and the whole team. We are so proud to have Emma working with us.
Here's to many more years of working together!
Best wishes from The Lynton Team.

Noté 5 sur 5 étoiles

Lynton

From initial product specialist rep meeting to now the Lynton team have always been responsive.
Excellent information, training and support in all aspects from business to actual clinical implementation of a service
Will definitely use again

19 février 2025
Avis spontané
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Réponse de Lynton

Thank you so much! We truly appreciate you taking the time to share your experience. It means the world to us to know that our support has made a difference, and we’ll be sure to pass your kind words on to the whole team. Here’s to many more years of working together!

Best wishes from all of us at Lynton

Noté 5 sur 5 étoiles

Not only does Lyntons provide the best…

Not only does Lyntons provide the best medical devices. They support you as a business and an individual. Every member of staff has been amazing from sales to training to the engineers that deliver and fit your device.

9 décembre 2024
Avis spontané
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Réponse de Lynton

Thank you so much, Julia. We really appreciate you taking the time to write this review. We are absolutely delighted that we have been able to show you our unrivalled support, and your comments will be passed on to the whole team. Here's to many more years of working together!
Best wishes from all of us here at Lynton.

Noté 5 sur 5 étoiles

Training excellent with ongoing…

Training excellent with ongoing clinical updates at no extra cost. Clinical team on hand to answer medical queries when necessary with a quick response. Engineers on time and go out of the way to ensure everything is in working order. Very pleased with my IPL device which I have now had for several years with fantastic results.

11 février 2025
Avis spontané
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Réponse de Lynton

Thank you so much for your lovely words, Lisa! We really appreciate you taking the time to share this wonderful review, and the whole training and engineering teams will receive your valuable feedback. We are very proud to be able to offer you our unrivalled support and we are delighted that everything has been excellent for you.
Here's to many more years of working together with you all.
Best wishes from The Lynton Team.

Noté 5 sur 5 étoiles

Excellent

Excellent
To allow the up cycling of mites this will be good customer can doodle at will
Deka Motus Ax Alexandrite 755nm tattoo removal laser

17 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Stopped working after engineer’s visit

I bought our Motus laser device 16 months ago and it worked most of the time. We put up with the issues we had as the service department weren’t particularly helpful or interested. Two months out of the 12 month warranty and after a service and an additional visits by their engineer, the machine is now unusable and I’ve now been told to wait another 3 weeks for part to be sent by donkey or carrier pigeon from Italy. If they managed to fix i will have lost 6 weeks of laser trade during my busiest time. Buyer beware!

23 janvier 2025
Avis spontané
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Réponse de Lynton

We’re truly sorry to hear about your experience and understand how frustrating this situation must be. We always strive to provide the highest level of service and support, and it’s disappointing to learn that you feel we haven’t met your expectations.

Following your service visit, our engineer identified that a replacement part was required to restore your system to full functionality. While we always aim to minimise any downtime, some components are sourced directly from our manufacturer in Italy, which can unfortunately lead to longer lead times than we would like. That said, we are actively working to expedite this process and will keep you updated on the progress.

Your business is extremely important to us, and we want to assure you that we’re doing everything we can to resolve this as quickly as possible. If you’d like to discuss this further or explore any interim solutions, please don’t hesitate to contact us directly.

The Lynton Team

Noté 5 sur 5 étoiles

Was so good results since I’m having…

Was so good results since I’m having this lynton laser machine never look back

10 février 2025
Avis spontané
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Réponse de Lynton

Thank you so much, Firdosh. We really appreciate you taking the time to share your feedback with us.
Here's to many years of working together.
Best wishes from The Lynton Team.

Noté 5 sur 5 étoiles

Had our training with Emma from Lynton…

Had our training with Emma from Lynton Laser and what a fantastic couple of days. Emma is full of knowledge and really explained all practical and theory in depth and no question was ever to daft to ask. Nothing was rushed and a really fantastic experience. Many Thanks again Lynton & Emma

30 janvier 2025
Avis spontané
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Réponse de Lynton

Thank you so much, Sarah. We really appreciate you taking the time to write this incredible review. We are absolutely delighted that we have been able to show our unrivalled support to you, and your comments will be passed on to Emma and the whole team. We are so proud to have Emma working with us.
Here's to many more years of working together!
Best wishes from The Lynton Team.

Noté 5 sur 5 étoiles

Had amazing training with rhiannon- so…

Had amazing training with rhiannon- so thorough and she answered every question beautifully and with so much patience! Her knowledge was fantastic and you can really tell she has such a passion for the devices and for teaching! Great training day - thank you rhiannon!!

17 janvier 2025
Avis spontané
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Réponse de Lynton

Thank you so much for your incredible review, we really appreciate you taking the time to write this. We are absolutely delighted that we have been able to show our unrivalled support to you during your training and your comments will certainly be passed to Rhiannon and the whole team. We are always here and happy to support you wherever we can. Here's to many more years of working together!
Best wishes from The Lynton Team.

Noté 5 sur 5 étoiles

Lynton are the best *****

After making the scary decision to have a complete career change I decided I wanted to learn tattoo removal with little knowledge of what I need to do to become qualified. After plenty of time researching how I do this online I came across Lynton Lasers. I have now completed level 3, 4 and finally level 5 (tattoo removal). From the initial enquiry all the way through to completing level 5 has been an amazing experience. Kirsty Turnbull (one of the trainers) has made this whole process a pleasure and has been there for me with any questions throughout the whole process which has been the best part of as year. Whether it was a question about the coursework I need to complete or spending extra time helping me learn, nothing has been too much for Kirsty and I owe her a huge thank you for being so great! I can’t emphasise how important Kirsty has been in this process for me *****. Lynton Lasers also manufacture tattoo removal machines, based off the service I have received for my training I feel loyal to the company and plan to stick with Lynton forever purely based off the help and guidance I’ve had. Nothing is too much for anyone in the company and everyone seems happy to help and discuss at any time. I am very grateful I managed to find Lynton! I also need to mention Jamie who covers the sales side of Lynton. As I am brand new to the industry a lot of the technical side of lasers can be overwhelming, Jamie has being more than helpful answering any my questions and taken time to break down some of the more technical side of the machines which has helped me a lot too. I plan to visit Jamie to buy the new Deka Toro from him once I get my new venture to where it needs to be. Thank you Lynton, see you again soon!

10 janvier 2025
Avis spontané
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Réponse de Lynton

Thank you so much for your incredible review, Henry, we really appreciate you taking the time to write this. We are absolutely delighted that we have been able to show our unrivalled support to you during your training and throughout the sales process. Your comments will certainly be passed to Kirsty, Jamie and the whole team. We are always here and happy to support you and here's to many more years of working together!
Best wishes from The Lynton Team.

Noté 5 sur 5 étoiles

I have completed level 4 skin and…

I have completed level 4 skin and laser. I learned a lot and it has given me so much more confidence.
It has set me on a learning journey on both business planning and treatments.

31 janvier 2024
Avis spontané
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Réponse de Lynton

Happy New Year, and thank you so much for your lovely words, we really appreciate your review. We are absolutely delighted that we have been able to show our unrivalled training support to you and we hope to see you at our academy again soon!
Best wishes from The Lynton Team.

Noté 5 sur 5 étoiles

I feel a part of the Lynton family

I recently branched out in to laser & light therapies and after much deliberation chose to go with Lynton for my training and equipment. And I am grateful every day in clinic that I did; not only do I have a machine that blows me away with its functionality and results, and in-depth training to deliver thorough, safe and effective treatments, I also have the Lynton clinical team at my fingertips for ongoing advice and support. My clients and I are a part of the Lynton family. A big thank you in particular to Jamie, Sam, Kirsty, Rhiannon, Lauren and Janet. Best decision I’ve made!

12 décembre 2024
Avis spontané
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Réponse de Lynton

Thank you so much for your lovely words Amy, we really appreciate you taking the time to write to us with this incredible review. We are absolutely delighted that we have been able to show our unrivalled support to you and your comments will be passed to the whole team. We are so proud to have you on board.
Here's to many more years of working together!
Best wishes from The Lynton Team.

Noté 5 sur 5 étoiles

A fantastic training day with Becky!

We had the pleasure of welcoming Becky to Thornhill Aesthetics for our Focus Dual training today. Becky’s kindness, patience, and passion for the Focus Dual truly shone through. She shared brilliant advice and made the whole session insightful.

Thank you to Becky for an amazing day - we all learned so much!

11 décembre 2024
Avis spontané
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Réponse de Lynton

Thank you so much for your lovely words James, we really appreciate you taking the time to write to us with this incredible review, and hope you love your Focus Dual as much as we do. We are absolutely delighted that we have been able to show our unrivalled support to you and your comments will be passed to Becky and the whole team. We are so proud to have Becky on board.
Here's to many more years of working together!
Best wishes from The Lynton Team.

Noté 5 sur 5 étoiles

Level 3

I completed the Level3 course with Lynton, Kirsty was my trainer and she was great always on hand to ask questions and help when needed.

3 avril 2024
Avis spontané
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Réponse de Lynton

Thank you so much Annmarie, we really appreciate you taking the time out of your day to write this review. We are absolutely delighted that we have been able to support you in your training journey, and your comments will be passed to Kirsty and the whole team at our Lynton academy. Here's to many years of working and learning together!
Best wishes from The Lynton Team.

Noté 5 sur 5 étoiles

Training

I had an absolutely fantastic experience with Becky at Lynton! From start to finish, she was professional, friendly, and incredibly helpful. Her attention to detail and genuine care made all the difference. Becky went above and beyond to ensure the training was perfect, and her expertise truly shines through in everything she does. Thank you Becky, for your outstanding training & continual support I couldn’t recommend you more highly! Kim

18 juin 2024
Avis spontané
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Réponse de Lynton

Thank you so much for your lovely words Kim, we really appreciate you taking the time to write to us with this incredible review. We are absolutely delighted that we have been able to show our unrivalled support to you and your comments will be passed to Becky and the whole team. We are so proud to have Becky on board.
Here's to many more years of working together!
Best wishes from The Lynton Team.

Noté 5 sur 5 étoiles

Emma is the best

Absolutely blown away with the training we have received today with Emma. No stone left unturned, we extracted every bit of information we could. What an asset to the company, she was amazing from the second we met her till the second she left. Bedside manner was impeccable. So welcoming and reassuring, very focused on making sure our form with the decide was perfect, attentive, patient and full of knowlange. Couldn’t have asked for more.

28 novembre 2024
Avis spontané
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Réponse de Lynton

Thank you so much Mitchell, we really appreciate you taking the time to write this incredible review. We are absolutely delighted that we have been able to show our unrivalled support to you and your comments will be passed to Emma and the whole team. We are so proud to have Emma on board.
Here's to many more years of working together!
Best wishes from The Lynton Team.

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