Ease of ordering. Range of colours. Good support. Fast delivery. Seams appear not as neat, Bought this compression vest as a spare after breast reduction surgery. Doesn’t fit as well as the hospital... Voir plus
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I had my augmentation and I’m so grateful I didn’t have to stress about what cup size these medical bras were as they’re expandable. Very comfy & soft. I will be purchasing more!
My surgeon recommended these bras following an operation. It is comfortable, fairly easy to fasten, and the material is breathable. I need to wear a compression bra constantly for eight weeks post sur... Voir plus
L'entreprise a répondu
Macom have been great. Easy to order, fast delivery. However, you pay for delivery when ordering but then if you are returning an item you pay the postage again!!! The bra's themselves are goo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de macom medical
Écrit par l'entreprise
Your online store for surgical recovery & shapewear
macom® medical is the leading provider of high-quality compression garments, supplying cosmetic and reconstructive plastic surgeons, and cosmetic doctors.
What we do
We sell compression garments and innovative aesthetic products for use post-surgery, post-birth, for slimming and for wider aesthetic benefits, including anti-cellulite treatments.
The much praised quality of our products is due to our combined years of experience in the Aesthetic & Medical sectors. All garments are handmade in our own factories and shipped worldwide.
macom® compression garments are safe on even the most delicate or highly reactive of skin types. The material holds the CE-mark and all products are free from both latex and nickel.
Visit our Homepage
Post-surgical Compression Bras
Post-surgical Girdles
Gynecomastia Compression Vests
Coordonnées de contact
535 Kings Road, SW10 0SZ, London, Royaume-Uni
- 02073510488
- help@macom-medical.com
- macom-medical.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Not made for short torso…
I can’t fault the customer service/returns/exchage. Having said that i do think that the postage is very expensive when i was already spending £130 on 2 items( side fastening girdles) to be worn after my Mastectomy with Diep flap reconstruction. Then having to spend a further £3.30 to return one. I know i got a discount because of being a cancer patient but half of that has gone back on postage.
As for the Side Fastening girdle i do wish that you do it in a petite size as i have a short body and am finding i am having to leave the top 3 hooks undone and fold it over, unfortunately one size doesn’t fit all considering I have to wear it for 23 hours a day for 6 weeks. So I will be returning the other one that i exchanged that hasn’t been opened yet

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Superb customer service & 1st class products
Have several garments from this company following surgery. Quality is great, one of the only companies that offer petite .. I have a shirt midriff and the high back girdle fits perfectly.
Had a minor incident recently with 1 item. Customer service not only rectified, but a replacement garment was received in 24hrs. Highly recommend

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The service was excellent
The service was excellent, the amount of time for delivery was great.quite a comfortable bra however the strap across the chest is very uncomfortable the Velcro under the arms really irritates the skin and scratches

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POOR
Poor delivery. Didn't arrive on time. Had to spend more money elsewhere on time for my surgery. Have sentv2 messages with no acknowledgement.

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Very easy transaction
Very easy transaction, called for some advice the lady I spoke to was lovely and couldn’t have been more helpful, thank you

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The advice I received when my purchased…
The advice I received when my purchased bra arrived
This allowed me to confirm that I had the right size in preparation for my breast surgery
I thought this was important as sizing is not the same as my usual bra size

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I think the all in one bra size needs…
I think the all in one bra size needs to be bigger with dressing in place and feeling very uncomfortable. A better bra would be more comfortable and practical

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Einfach perfekt!!
Nachdem ich in Deutschland vergeblich versucht habe, eine Kompressionsweste in einer kleinen Größe zu finden, bin ich auf die Firma Macom Medical gestoßen und bin restlos begeistert!!! Ein ausgezeichneter Kundenservice und extrem schneller Versand tragen außerdem zu meiner 5 Sterne Bewertung bei!!!

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Fantastic quality & support. Well recommended!!
I have recently undergone surgery for breast implant replacement & revision mastopexy. Before my surgery my consultant recommended that I purchase a couple of supportive front fastening sports bras in which I was advised to wear for three months after my surgery. Having ordered several well known high street brands of sports bras I was left disappointed with overall quality & support. It was after a friend recommended Macom that I decided to give them a go & I’m so goad I did! Absolutely without doubt the best purchase I have recently made! The quality & support they give me (I’m now two weeks post opp) is fantastic. I ordered two of the ultimate bras in a size small, I am 32 D-F and they fit perfectly. The customer service is fantastic too, I you have any queries about which product to choose (there are quite a few) or sizing they are so helpful😊

Réponse de macom medical
Dismissive customer service- not designed with patients in mind
I bought a post-surgical bra from Macom as a backup while my main bra from Lipoelastic was in the wash. I only wore the Macom bra for a couple of hours, and it chafed my nipples so badly they were left red raw and extremely sore.
On top of that, the sizing runs very small despite me carefully following their measurement guide, and the bra constantly rolls up when worn, which is uncomfortable and impractical—especially after surgery.
I contacted customer service and was told that because I had worn the item, it couldn’t be returned—even though it is clearly not fit for purpose. They also dismissed the issue by saying this is “common with sensitive skin after breast augmentation.” That response completely misses the point—this is a post-op product, it should be designed with those sensitivities in mind.
Even worse, I was told to “try putting cotton pads in the bra” to prevent chafing. That is not an acceptable solution for a medical recovery garment.
For comparison, my bra from Lipoelastic (provided by my surgeon) is significantly better—soft, comfortable, properly designed for recovery, and has caused none of these issues.
Overall, Macom’s product quality is poor and their customer service is dismissive and unhelpful. I would not recommend.

Réponse de macom medical
The compression bra was very deep at…
The compression bra was very deep at the sides & rubbed under arm if I pulled it down it would ride up & fold up making it rub on scars. I used to wear a cotton vest underneath

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Returning items
I made a mistake with a return but it was sorted out quickly by the team at Macom. Very efficient

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Thank you.
Easy return and replace service and loved that care instructions were emailed. This was so reassuring particularly during a stressful post DIEP period.

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Won’t accept return
I ordered from Macom as they looked really good and read so many good reviews. I ordered a body garment for my post mm surgery. It arrived very quickly, so I tried this on. Unfortunately it was too small. Due to being only 8 days post op at the time deodorant, lotion or anything like that haven’t been worn due to being advised not to be my surgeon. I made sure tags were on and kept it in original packaging. I sent it back on Thursday tracked. I then received it back Saturday Morning saying they won’t accept it. Due to being worn (I only tried it on) and lotion or deodorant marks (haven’t worn deodorant). I will have to try to sell it privately and probably lose money but hey lesson learnt.

Réponse de macom medical
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