macom medical Avis 

195
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Ease of ordering. Range of colours. Good support. Fast delivery. Seams appear not as neat, Bought this compression vest as a spare after breast reduction surgery. Doesn’t fit as well as the hospital... Voir plus

Noté 5 sur 5 étoiles

I had my augmentation and I’m so grateful I didn’t have to stress about what cup size these medical bras were as they’re expandable. Very comfy & soft. I will be purchasing more!

Noté 5 sur 5 étoiles

My surgeon recommended these bras following an operation. It is comfortable, fairly easy to fasten, and the material is breathable. I need to wear a compression bra constantly for eight weeks post sur... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Macom have been great. Easy to order, fast delivery. However, you pay for delivery when ordering but then if you are returning an item you pay the postage again!!! The bra's themselves are goo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel médical

À propos de macom medical

Écrit par l'entreprise

Your online store for surgical recovery & shapewear

macom® medical is the leading provider of high-quality compression garments, supplying cosmetic and reconstructive plastic surgeons, and cosmetic doctors.

What we do
We sell compression garments and innovative aesthetic products for use post-surgery, post-birth, for slimming and for wider aesthetic benefits, including anti-cellulite treatments.

The much praised quality of our products is due to our combined years of experience in the Aesthetic & Medical sectors. All garments are handmade in our own factories and shipped worldwide.

macom® compression garments are safe on even the most delicate or highly reactive of skin types. The material holds the CE-mark and all products are free from both latex and nickel.

Visit our Homepage
Post-surgical Compression Bras
Post-surgical Girdles
Gynecomastia Compression Vests


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

195 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(195)

150 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Just keeps crawling up at the waistband…

Just keeps crawling up at the waistband
Very annoying

27 août 2025
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Réponse de macom medical

Dear Ms Cummings,
Thank you for your honest feedback. We’re sorry to hear about the crawling up. Please contact us on help@macom-medical.com and our Customers Services Team will be able to help you further.
Kind regards,
Team macom

Noté 5 sur 5 étoiles

Exactly like described great quality

The products I’ve received are of very good quality
Arrived in great time
The communication from Macom was very good

1 septembre 2025
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Réponse de macom medical

Dear Customer, thank you so much for your kind feedback. We’re delighted to hear that your garments arrived quickly and that you are happy with the quality. We truly appreciate your support.
Kind regards,
Team macom

Noté 5 sur 5 étoiles

Perfect great Thankyou

Perfect great Thankyou

1 septembre 2025
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Réponse de macom medical

Dear Customer,
Thank you for your lovely feedback.
Kind regards,
Team macom

Noté 5 sur 5 étoiles

Fast delivery & comfy

Fast delivery, comfortable garment for post op.

1 septembre 2025
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Réponse de macom medical

Dear Customer,
Thank you for your review. We’re so pleased to hear your garment arrived quickly and is providing you comfort during your recovery.
Kind regards,
Team macom

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, quality bras

29 août 2025
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Réponse de macom medical

Dear Customer,
Thank you for your lovely feedback.
Kind regards,
Team macom

Noté 5 sur 5 étoiles

ibra is amazing! Fantastic customer service, very knowledgeable on the right product and size for me.

I contacted the team via email for advice regarding sizing and which bra would be best for me following surgery. I had capsulectomy and new inplants in woth the largest inplant being 400cc. I am measuring 32G. The team advised I should purchase a medium and gave me the style suggestions. I purchased the ibra in medium and OMG it is SO comfortable! I had been squeezed into a bra that was too small immediately after my surgery and cannot begin to describe how comfortable and supported I felt when putting the ibra on. I will definitely be purchasing more.
The website was incredibly easy to use. The team responded within 12 hours of my query, were very knowledgeable and gave me really good advice on what would be auitable for me and the sizing. I absolutley cannot reccomend this bra or macom enough

28 août 2025
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Réponse de macom medical

Dear Kirsty,
Thank you so much for sharing your experience in such detail. We’re so happy to hear how comfortable and supportive you found the i-Bra after your surgery, and that our team’s advice helped you choose the right style and size. Your kind words about our customer service and website mean a lot to us, and we’re so pleased you felt looked after during your recovery. We look forward to supporting you again whenever you need us.
Kind regards,
Team macom

Noté 2 sur 5 étoiles

Unable to find right fit

Customer service is good, response rate excellent.
However, I was unable to find a garment that fit my body shape. As they are intimate items I was unable to return and therefore ended up spending unnecessary money

27 août 2025
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Réponse de macom medical

Dear Amy,
Thank you for taking the time to share your feedback. We’re pleased to hear you found our customer service and response time helpful, but we’re very sorry to learn that you were unable to find a garment to suit your body shape. We understand how disappointing this must have been. Our team is always here to help you and advice before purchase, and we would be more than happy to guide you towards the most suitable options in the future.
Kind regards,
Team macom

Noté 5 sur 5 étoiles

Excellent services

Very quick delivery, high quality of product, easy to communicate with the company.

26 août 2025
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Réponse de macom medical

Dear Beata,
Thank you for your lovely feedback. We are delighted to hear your order arrived quickly and that you are happy with the quality of your garment.
Kind regards,
Team macom

Noté 5 sur 5 étoiles

Excellent supportive post surgery bra

Excellent company. My comfort bra post surgery arrived within a couple of days of ordering. Having had breast implant exchange and uplift I have found this bra provides great support and is comfortable to wear throughout the day and at night whilst sleeping. This is my second bra from this company. I would highly recommend.

28 juillet 2025
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Réponse de macom medical

Dear Emma,
Thank you for your kind review. We are delighted to hear that our post surgical bras offers great support and are comfortable.
Please let us know should you need any further assistance.
Kind regards,
Team macom

Noté 5 sur 5 étoiles

So happy with Macom

So happy with Macom, I ordered the wrong size and wanted to exchange but then also changed my mind on the style. I emailed my request to change and the lady to emailed me back was really helpful and they posted out my new items very quickly.

28 juillet 2025
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Réponse de macom medical

Dear Laura,
We are delighted to hear everything went well and you received promptly.
wishing you a happy healing and a speedy recovery.
Warm regards,
Team macom

Noté 5 sur 5 étoiles

Good company

Ordering was straightforward and arrived when expected. Item was nicely packed, good quality and included helpful information. I would recommend this company.

30 juillet 2025
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Réponse de macom medical

Dear Puppy,
Thank you for your lovely review. We are delighted ordering was easy, your parcel arrived on time, and you found the packaging, quality, and information helpful. We really appreciate the recommendation. If there is anything else we can do, please let us know.
Warm regards,
Team macom

Noté 5 sur 5 étoiles

Great service

Quick, friendly service.

28 juillet 2025
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Réponse de macom medical

Dear Dawn,
Thank you for your review.
Kind regards,
Team macom

Noté 5 sur 5 étoiles

New boobies

Perfect. So comfortable after surgery. I will be getting more, in different colours.

11 août 2025
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Réponse de macom medical

Dear Kath,
Thank you so much for your kind words. We’re so pleased to hear the garment has been comfortable for you after surgery. It’s wonderful to know you’re planning to order more in different colours. Wishing you a smooth recovery, and we’ll be here whenever you need us.
Warm regards,
Team macom

Noté 4 sur 5 étoiles

perfect after explantation surgery

The product is perfect after explantation surgery,i could wear it instead of compressive bandage(in this case i couldnt remove to take shower) so made all a bit easier. The only point can be improved is another one or two rows of hooks or clasps,to be able to close it tighter or more loose. It arrived om time,price reasonable acvording to quality.

28 juillet 2025
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Réponse de macom medical

Dear Raquel,
Thank you for sharing your experience. We’re so pleased to hear the garment has been helpful after your explantation surgery and made recovery easier compared to using a compressive bandage. We also really appreciate your feedback about the extra rows of hooks or clasps, as it helps us look for ways to improve our designs. We’re glad your order arrived on time.
Wishing you a smooth recovery,
Team macom

Noté 3 sur 5 étoiles

Great garments, don't trust the pictures on the web site

I'm sure that the garment would have been fine, if it was what we wanted. We had trouble using the website as the as the style number we had been given was wrong (not Macom's fault). We used the pictures on the website to try and order the correct style but the pictures do not relate to the style at all it seems. We also ordered garments without shoulder closures, but received one that had shoulder closures. Fortunately when we had the right code we got the right thing and it was great.

21 juillet 2025
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Réponse de macom medical

Dear Julian,
Thank you for your honest feedback. We’re sorry to hear about the difficulties you experienced when trying to match the style using the pictures, and for the mix-up with the garment received. We’re glad that once you had the correct code, you got the right item and that it worked well for you. Your comments about the images and product details are very valuable, and we’ll review them to make sure they’re clearer and easier to use in the future.
Kind regards,
Team macom

Noté 2 sur 5 étoiles

I ordered a medium as that size was the…

I ordered a medium as that size was the one I was told to get. I had a breast augmentation and found the ultimate bra was so tight. Even a week after my surgery it’s still to tight. I can not return it. £49 for a bra I can’t wear.

23 juillet 2025
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Réponse de macom medical

Dear Sarah,
Thank you for your feedback. We are sorry to hear that the Ultimate bra didn't work for you. Please contact us on help@macom-medical.com as soon as possible so our Customer Services can help you.
We are looking forward to hearing from you.
Kind regards,
Team macom

Update**
Dear Sarah,
We hope you are happy with the outcome you received from our Team. Please let us know should yu need anything else.
Kind regards,
Team macom

Noté 5 sur 5 étoiles

Thank you to all team


I just want to say a big thank you to my amazing surgeon Paul and his incredible team for the successful operation and all the care throughout my journey. The suction procedure went really well, and I’m genuinely happy with the results so far.
I’m still working on my fitness and exercise to maintain and improve the outcome this is just the beginning! I’m staying committed to the process to make sure I get the best results possible.
Thank you again to everyone who went above and beyond for me. I truly appreciate it

18 juillet 2025
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Réponse de macom medical

Dear Customer,
We are delighted to hear all went well with your procedure and you are happy with the results.
We are here if you need any extra support :)
Warm regards,
Team macom

Noté 5 sur 5 étoiles

Good quality

I have previously ordered from here & had no problems , fast delivery & also very true to size , I had to swap a garment and same again no problems, very prompt turn around and all items very good quality

22 juillet 2025
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Réponse de macom medical

Dear Daine,
Thank you for taking the time to review us here.
Wishing you a happy and speedy recovery.
Kind regards,
Team macom

Noté 1 sur 5 étoiles

Shipping expensive, poor quality

Shipping expensive, material is unpleasant on the skin, not nearly adjustable enough, not even close to supportive enough. I would be embarrassed, and was, because I was trying to find a good solution for my wife.

Unfortunately by the time I return the item we'll have spent the cost of the item on shipping.

17 juillet 2025
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Réponse de macom medical

Dear Brian,
We are truly sorry to hear that your experience with our product and service did not meet expectations, particularly when you were trying to support your wife during her recovery. We completely understand how important it is to find the right garment that offers both comfort and support.
While our garments are designed with medical-grade compression and recovery in mind, we appreciate that preferences can vary, and we’re sorry the material and fit were not suitable in this case. We’re always here to assist with sizing advice prior to purchase and can guide customers on the best option for their individual needs.
Regarding shipping costs, we understand how frustrating they can be. While we aim to dispatch quickly and reliably, we are actively looking at ways to improve this experience and reduce associated costs for our customers wherever possible.
We’d love the opportunity to help, please contact us on help@macom-medical.com so we can assist you further.
Wishing you and your wife all the very best.
Kind regards,
Team macom

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