Macros Avis 

439
•
TrustScore 3.5 sur 5

3,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Didn’t even receive our delivery after being initially informed of an early arvo timeslot via text message. Tracking then updated to On Hold and when you try to contact their support via phone it pu... Voir plus

Noté 5 sur 5 étoiles

Great pre-meal! We used for years. They have ingredients listed clearly on the top of each containers, so you can pick under dietary requirements. Plant based quantities a bit reduce these days, but m... Voir plus

Noté 5 sur 5 étoiles

I have been using Macros for about four years. I have tried various other providers but always return. I find their meals to be fresh, tasty, and above all consistent. I order 15 meals each time, free... Voir plus

Noté 5 sur 5 étoiles

Meals taste amazing! Such healthy and quality ingredients used to make a beautiful tasting meals with great calories, proteins and carbs! Having a busy lifestyle and dedicated to the gym, macro... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Restaurants & bars

Écrit par l'entreprise

MACROS is a zero-commitment meal subscription service. Make healthy eating easy with MACROS ready-made meals, delivered fresh to your door!


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

439 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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3,4

Tous les avis

(439)

25 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

delicious fresh and super convenient

pretty wide range of meals, def something for everyone. i like exploring the menu finding new favourites.
some of them are better than takeaway places near me!
they always arrive fresh well packed in a chilled box. storage in fridge is suggested but i find most meals also reheat great from frozen.

1 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Extremely happy customer!

I love the convenience, portion control and variety of Macro meals. Ordering is easy and delivery is reliable. If I am away, its easy to skip a week. Email reminders to change my meal order before the cut off time are very useful.

The food is tasty and I never get bored as the menu is large and there are always new meals to try. I have even frozen some of the meals successfully.

Macro meals saves me time and money on food shopping, meal preparation, cooking & dishes, no wasted food in the fridge to throw out and costs less than buying work lunches in the city each day.

14 avril 2023
Avis spontané
Logo de Macros

Réponse de Macros

Thank you for your wonderful review! We are delighted to hear that you love the convenience, portion control and variety of Macros meals. We work hard to provide our customers with easy ordering, reliable delivery and tasty food that meets their dietary needs and preferences.

We appreciate your loyalty and your feedback on our menu and email reminders. We are always looking for ways to improve our service and offer new meals to try. We are glad to know that you have successfully frozen some of the meals for later use.

Macros meals is here to save you time and money on food shopping, meal preparation, cooking & dishes, no wasted food in the fridge to throw out and costs less than buying work lunches in the city each day. Thank you for choosing us and for sharing your positive experience with others.

We look forward to serving you again soon!

Noté 5 sur 5 étoiles

Absolutely Delicious and Very Healthy.

Absolutely Delicious and Very Healthy.

These meals are so tasty, convenient, well priced per meal, and they are definitely very healthy and you can even taste the freshness and health that they provide. Best meal delivery service I have tried yet, definitely sticking around. 10/10

29 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

Food ok, tech and service very poor

Tried these the previous week and quite liked it, but next order I was being sent was nothing like the pervious meals I ordered, not a single meal rolled over from the previous menu. Used chat on their site and said dont send as theyd go in the bin (would never have picked these meals). Customer Service could do nothing for me although they would try and cancel the courier. Asked to cancel the subscription, which they did. Didn't even try and save me as a customer!! Oh well back to My Muscle Chef, wiser but also $80 out of pocket

14 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Best Decision I have made!

So far Macros has been amazing. The meals are fresh and made with fresh ingredients compared to other pre-made meal services I have tried.
What I love about Macros, it is has more choices especially with the vegetarian options and I love the fitness plan options, many other services the meals are not enough for myself and I find the performance plan great with my active lifestyle.

I chose Macros as it takes out the time and energy of meal prepping which for me is very time consuming and draining plus it costs the same as my weekly shop. The meals have been plentiful and so far I have enjoyed the majority of them.

I like that you can switch meals, give feedback and new meals are added in over time.

6 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Really good!

Delivery was on-time and the food was so good! I was genuinely surprised at how tasty it was. It makes my life so much easier to have food ready to go. It’s pretty affordable too imo.

27 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Good sized meals

Good sized meals that feel and taste clean and a good variety to choose from just like other similar ready made meal providers like MMC.

13 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

TERRIBLY SPICY Meals Yuck

To start with for me AND my daughter we thought these are terrible meals every one out of 10 meals were rediculously spicy even meals that shouldn't be YUCK! And then before I even got to taste them on the Monday when they arrived they took out a second payment for THE SAME 10 meals so I'm STUCK with the same spicy YUCK. that's dishonest. I am not happy worst experience ever 😒

20 février 2023
Avis spontané
Logo de Macros

Réponse de Macros

Hi Deborah, we’re so sorry we disappointed you! We work very hard to make food that people enjoy and will order again and again. We use fresh wholefood ingredients which get cooked the same day they arrive from the farm. But one ingredient we watch is sodium. We’re very careful with salt, which is not to everyone’s taste, but is why so many of our meals get a 4 star health rating. And despite not loading up on salt, when we’ve done blind taste tests our meals have come out on top.
We serve 1,000s of people every week. Many of them are long standing customers who have ordered hundreds of our meals, so we know that we mostly get it right. Still, it is very upsetting to hear we missed the mark with your order.
As for being charged for a second order before receiving your first, this is an issue faced by some customers in some regions. We’re a meal subscription service and for some subscribers (not all) the time between the billing date for their second order and the delivery of their first is more than 7 days. Understandably, some new customers who haven’t tried us before hate this. Right now there is no easy solution, so we explain when you join that this may happen and that customers can pause or skip in their dashboard before their order cutoff day.
We'd appreciate an opportunity to make things right and so if you could email us at support@macros.com.au a member of the team will be in touch to discuss the details of your experience and how we can help you.

Noté 5 sur 5 étoiles

The food is fresh and tasty

What really impresses me about macros is the affodability of meals, the variety and the ease in which I can order online. I am really loving the meals so far, they are fresh, the meats are tender and not chewy, the pasta is al dente and the rice is cooked to perfection. This is a meal I look forward to eating everytime. I hope I can stick to this and achieve my goals with the plans they offer.

12 février 2023
Avis spontané

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