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Lisez les avis des autres

Noté 5 sur 5 étoiles

Brilliant company highly recommend, i have a 9 month old yamaha motorcycle, that picked up a few stone chips to The front mudguard, madpaints could not find my paint code, however sent me a colour... Voir plus

Noté 3 sur 5 étoiles

Colour wasn’t an exact match as they claimed, which didn’t matter completely where I was painting. The packing was pretty bad too, I had x2 spray cans rolling around in a big box with no bubble wrap o... Voir plus

Noté 5 sur 5 étoiles

Finding the right touch up paint eas roving impossible througj normal routes, however Madpaontd went the extra mile and found the right colour. Even the manufacturers main dealers were unable to suppl... Voir plus

Noté 1 sur 5 étoiles

Firstly this title given trustpilot will say not our terms and conditions n not post this review. This made paints is fraud mostly they take the payment and feeds their family even 8 days the produc... Voir plus

3,1

Moyen

TrustScore 3 sur 5

271 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 5 % de ses avis négatifs

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3,1

Tous les avis

(271)

144 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Madpaints were superb

Madpaints were superb! Emily's customer service was excellent. Hard job matching the paint of my daughters car, weird MG3 colour, but Emily got the colour scanned and mixed within 20 minutes of me being there. Job Done!

3 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Paint was great

Paint was great, Emily in the office was really helpful in finding a perfect match for the vehicle! Would recommend for anyone looking to touch up their vehicle!

2 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Absolute jokers

Absolute jokers

Asked a question about the paint to their sales email and followed up when they didn't reply. Still got completely ignored. Glad that sales team don't work for me!

Imagine if you actually had an issue and needed help.

Off to their competitors I go.

25 février 2026
Avis spontané
Logo de Madpaints

Réponse de Madpaints

Hi Richard,

First of all, we’re really sorry you had this experience. Being ignored — especially when you’re trying to make a purchase — is frustrating, and that’s absolutely not the standard we aim for.

We did experience an unexpected email outage last week which unfortunately meant some incoming messages weren’t received as they should have been. We’re currently working through the backlog and contacting anyone affected.

That said, we completely understand why this left a bad impression, and we appreciate you flagging it. If you’re still open to it, please feel free to reach out again at sales@madpaints.co.uk, and we’ll make sure you get a prompt response.

Thanks for bringing this to our attention — and again, our apologies.

Noté 1 sur 5 étoiles

Never received paint and couldn't get…

Never received paint and couldn't get hold of them had to get my bank involved
Avoid company!

17 février 2026
Avis spontané
Logo de Madpaints

Réponse de Madpaints

Hi TT,

We’re very sorry to read this and genuinely disappointed that you’ve had this experience.

Not receiving your order and struggling to get hold of us is understandably frustrating, and we completely appreciate why you felt the need to involve your bank.

This certainly isn’t the level of service we aim to provide. We would really like the opportunity to look into this properly and understand what happened. Please could you contact us directly at sales@madpaints.co.uk with your order details so we can investigate as a priority and resolve this for you.

Thank you for bringing this to our attention, and again, our sincere apologies.

Noté 1 sur 5 étoiles

MAD paints are mad and crazy nuts.

Firstly this title given trustpilot will say not our terms and conditions n not post this review. This made paints is fraud mostly they take the payment and feeds their family even 8 days the product is not listed when ordered and when enquired this mad crazy paint without getting customer confident cancelling the order without refunds and when toll putting case for fraud. They started to reply. They are there to make fraud so please donbuy the paint. Or any product. Cause first of all Emily Rayson Administration of mad crazy paint is sleeping god knows where.

16 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Received my touch up paint 👎

Received my touch up paint. The colour is nothing close to what it should be.

13 février 2026
Avis spontané
Logo de Madpaints

Réponse de Madpaints

Hi Chris,

We’re sorry to hear that the touch-up paint wasn’t what you expected. We understand how disappointing it is when the colour doesn’t match as it should.

There can sometimes be factors that affect how a colour appears, but we would really like the opportunity to look into this properly for you.

Please could you send us an email at sales@madpaints.co.uk with your order details and, if possible, a photo of the paint applied? We’ll review this as a priority and work with you to resolve the matter.

We appreciate you bringing this to our attention and look forward to helping get this sorted.

Noté 1 sur 5 étoiles

don't use

This company has been terrible to deal with. They sent me the wrong paint, mistakes happen, and I understand that. But I’ve now sent them four emails, including photos, and they’re still insisting the paint is correct when it’s clearly the wrong colour.

11 février 2026
Avis spontané
Logo de Madpaints

Réponse de Madpaints

Hi Keith,

We’re really sorry to read this and can completely understand how frustrating this must feel — especially after multiple emails and providing photos.

We would never want a customer to feel their concerns are being dismissed. While our records show the paint was mixed to the code provided, it’s clear you’re not happy with the result, and that’s what matters here.

We’d like to review this again properly and find a fair solution. Please could you email us at sales@madpaints.co.uk with your order number marked FAO Lee, and we’ll personally reassess this for you and discuss the best way forward.

Thank you for your patience, and we’re sorry this hasn’t been resolved sooner.

Noté 5 sur 5 étoiles

Great product

Great product. Ordered to touch up some stone chips on my car. Was unsure what product to use and the team explained all the products. Came quickly and great colour match, would recommend to anyone.

20 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Very helpful and professional

Very helpful and professional. They wanted to get the colour code correct for my rare bike so they kept in touch confirming details before sending out the paint. Packed and delivered well. Paint cans labelled and numbered in sequence for correct application. I would definitely use them again.

20 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Perfectly satisfied

Arrived on time. A good colour match and goes on well as long as you follow the instructions (yes, I actually read them). I will confidently use them in the future sand recommend them to others.

17 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Perfect match even with older vehicles

Great company,
I have ordered multiple times from mad paints and the match of the colour was perfect. One of my orders was paint for a 2001 car and even with on a 25 year old car the match was 100%, couldn’t see the difference whatsoever. Highly recommend

1 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Purchased paint’primer and lacquer to…

Purchased paint’primer and lacquer to repair scratches on door and rear arch gave paint code and registration etc, sent just black paint my original paint is black with sparkly fleck in it,really looks crap now would not recommend them at all really dissatisfied customers

24 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I've used Madpaints twice.

I've used Madpaints twice.. Once for a touch up pen set for a tiny fix on my car, and once on a spray kit for my friends car.

Each time it was sent out and received very quickly and was the exact colour requested.

No issues and no need to contact afterwards.

Details on application (especially for the touch up pen) were useful.

19 novembre 2025
Avis spontané

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