Manheim Avis 

Found the whole process very easy to follow. Great being able to bid and buy on my phone while going about my day rather than having to go and sit in a lane for half the day. Very convenient. Staff in the call centre were very polite and helpful. Can't fault the service. Thanks

Manheim was great to deal with. Understood I was coming from interstate to collect a vehicle and was willing to help with the time - and thanks to their good description, we drove it 9 hours straight home from Melbourne to Adelaide and the car didn't miss a beat. Will be using again.

Post DYOR the Manheim Auction Programme and product information is well detailed, staff informative and helpful.

Rebecca Kansas city location is very bad customer service with rude Rebeca you guys should check reviews and look more into management if you want to keep business healthy.

Great team work, knowledgeable staffs. User friendly online bidding process. The auctioneers make the day as smooth as possible with a bit of fun and some jokes...so it does not get bored...

I have bid and won many of Manheim auctions and the phone and email support is always great.
Photo description of items is also very good.

Buying at auction is a bit of a gamble and you are at the mercy of the auction house. Knowing the product is important but a bit of luck often helps!

Undisclosed issue with car, returned got full refund, will buy again next auction.

This has been our second purchase with Manheim auctions. We found the whole process user friendly. Our dealings with staff were professional, timely and friendly. We highly recommend them!

Participating in my first auction with Mannheim was a fantastic experience. The process was seamless, with clear instructions and a user-friendly interface. The detailed car listings, complete with high-quality photos and comprehensive descriptions, made it easy to assess each vehicle. The bidding system was straightforward, and the staff was professional and helpful throughout. It was exciting and rewarding, leaving me eager to participate in future auctions. A great platform for both beginners and seasoned buyers!

Had a great experience as a first timer bidding and winning…. Customer service at Manheim was of great help and showed great patience in directing me on what steps were needed to org transport of my goods interstate. Thank you

The staff are friendly and helpful. After inspecting the car I was happy with my purchase. Make sure you look before you buy!

I worked a few gigs here and the staff was so rude! Junkie cars etc! This place is a joke! DO NOT WORK HERE OR BUY HERE! TYPICAL LIAR CAR SALEMANS!

Now is the second car I've brought from them and only lies. The car I bought now wasn’t saying anything about water damage and when I got the car on the windshield it was written water damage. What a bunch of liars. And I’ve spoke with few friends of mine and they said to run away from them they are bunch of thieves.

Salvage car was listed as low impact to rear. When I receive the car the chassis was bent which indicates high impact. When I rang them to complain they said the report shows high impact chassis damage to rear. I sent them an image of the report I read at time of purchase stating low impact damage to the rear. The resolution team said there was no claim to be made and sent through a bunch of terms and conditions.

Worst Car Auction for customer service. Purchased a car online which they stated having 2 owners and a V5 which was incorrect. No v5 and 4 owners. They refused to help because I collected a car a day after their 3 day ruling. I complained based on the fact I purchased based on what you are advertised but still they didnt care and very unhelpful.

Staff are very helpful and they know what they are selling.

This company is untrustworthy… you win a bid and they deny purchase… this isn’t an auction it’s a scam…,

Very untrustworthy selling practises, bidded online for a ride on mower that was described as starts, drives (missing belts) … went there to pick it up & lucky I checked it first, item was hidden in a dark dingy corner barricaded by pallets of junk in the attempt to make it difficult to test drive the unit, staff are arrogant & rude & trained to make you feel obliged to just pay the money and buy the dodgy asset that they are trying to offload in the hope that the buyer doesn’t pick up on undisclosed faults, this particular mower was badly rusted & had physical holes straight through the deck & broken bearings and removed spindle assembly just thrown on top of the deck, black hydraulic oil with oil leaks indicating poor servicing & cooked hydraulics, clocked back/tampered hour meter showing 199 hours when it would have had to have at least 1000 hours removed off it’s hour meter according to the condition of the unit… the manager of Mannheim’s that sell those rubbish mowers apparently has a lot of experience in what he does yet claims they are not mechanics when it comes to a simple description.

From what I have observed, this morebank faculty is full of arrogant incompetent staff that knowingly try to deceive people & waste their time, I drove 340 km round trip & didn’t end up purchasing the mower yet the manager tried to make me feel like I was the one in the wrong & it was so hard for them to send me the email invoice… anyway long story short… I’ve learnt not to even attempt to bid on junk that has been dumped at these types of auction places that also start the bid prices high in the hope of deceiving potential bidders into thinking that they are getting a good deal when they are getting complete rubbish and being conned by professional & corrupt auctions like Mannheim’s.

Moral of the story, never bid on an item site unseen… you cannot trust anyone these days… lesson learnt

Prompt response and friendly staff.
Excellent customer service with suzanna whe she visited to assess the car and made the process very easy, thank you