Manheim Avis 

Manheim is a great auction company with excellent service on every occasion i have had to deal with them. They are understanding and patient and always willing to help. I couldn't recommend them highly enough. I have purchased through them probably 10 times and it doesn't matter which person you deal with; they have all been excellent. I have been dealing with Kylie Fraser this week and she has been amazing.

These guys are crooks! Do not trust them.
The photos taken of the bike I bought did not show the giant hole in the crankcase where the bike had self detonated. Would not refund the money, they just told me the disclamer! Now left with a worthless bike!

Bought a salvage vehicle online. Loved the whole process from signing up to bidding. The only thing that was a disappointment was that the car didn’t have mats as indicated on the photos.

Very nice vehicle; I can't get a tag. The car was reported stolen in March 2023. It was repossessed but no one thought it was important to take the "stolen" flag off.i have had the car over a month and keep getting bounced and put on hold with no good outcome. Had to postpone vacation (no tag). Still on Allen list. Got called and told I can get a tag now. Well end of June and I still can't get a tag. Ppl at Manheim playing me as I'm dumb. Leaning me on hold till phone hangs up. Directing me to ppl that can't help. Come on. What point do I stop

Maria Askaey.

Very lovely and kind woman who made the experience comfortable. She talked us through the process and made everything very easier. Even though the appointment was early in the morning, she showed up with a smile and enthusiastic attitude.
Will definitely use Manheim again because of Maria Askaey.

Easy purchase process, communication was slick and professional from start to finish. Staff were all very helpful and the car was great.

Manheim Altona north 12.4.23
For all bids the auctioneer would say
‘Going Once Going Twice Going Third time’ - before each sale closed.
I bid on a car with one other person. It went up in increments of 100 from my opening bid of 17,000. When it got to 17,900 it slowed down & the auctioneer said ‘Going Once Going Twice Going Third time’ - and I bid 18,000. Then again ‘Going Once Going Twice Going Third time’ - and the other bidder bid 18,100. Then I went to bid 18,200 straight away and THERE WAS NO ‘Going Once Going Twice Going Third time’. My bid of 18,200 was blocked out and it sold for 18,100. i was badly cheated. My bid was cut off although I pressed straight away WITHOUT the ‘Going Once Going Twice Going Third time’ even coming up. I was going to bid all the way as I had inspected this car in person and it was the only one I was interested in. I rang Manheim straight away and said there was a mistake made. The lady said she would check with the auctioneer after he’d finished the auctions. When she rang back she said she checked the recording of the bidding and the auctioneer had said going third time and waited a couple of seconds and it was sold. I said he didn’t say once twice or third time as it didn’t record on my screen like all the times before on that day for every car except this one. She said there was nothing wrong with the bidding and the car is sold. I said it needs to be done again & can I know who bought it. No they don’t know and they can’t give out those details. I said what if they can’t pay. Then she said ‘Oh he can pay he’s a REGULAR CUSTOMER!!!!’ To me that’s means the auctioneer hurried the bid along as it was getting too high for the REGULAR CUSTOMER and my bid was cut off. As he’s a REGULAR CUSTOMER we assume he’s a car dealer and he will probably sell the car for 1000s more and maybe someone will get a kickback out if it. I am so totally disgusted with this action and can absolutely verify these details. I have a screenshot of the bidding and the phone call from the lady was hopefully recorded. I have the phone number and the time of the call. It’s so unfair to honest people who just want to buy a car. I’ve waited a long time for this car to be available at auction … now I don't trust them anymore. Don’t waste your time …they will only sell to dealers. Buy from a reputable auction house, not one that has so many negative comments online. The staff were also rude and unfair as they had no intention of considering the facts.

Reliable seller. Highly recommended. Good price and high value car, very friendly to buyers who are not good at negotiate price.

Your staff in Tasmania are the best in the country,look after them as they look after us as customers

Friendly and helpful staff and great bargains! What more could one wish for 😁🙌

Leaves Pickles Auctions for dead, very professional and efficient

Of course the car wasn't in the same condition as in the pictures. So be careful before buying one. Go see your car before giving a bid, don't buy blind.

Even though the crew was nice since the beginning and the car was running as announced; but it was stopped (parked) for over a year, what deteriorated its state (some of the things you can't know by pictures).

Such big difference from my previous experience from Pickles. Nothing was stolen from the car. The car arrived in Brisbane without dents & scratches. On the phone service was great. I was treated like customer not a intruder. Thank you Manheim!

We have just sold our vehicle through Manheim and found it to be a very quick and easy process. Suzanna who visited us and dealt with the sale was very helpful and explained everything very clearly. Would not hesitate to use Manheim again in the future.

The team at Manheim Townsville always go above and beyond to help when purchasing vehicles. They have also assisted with selling vehicles and once again they make sure to keep me posted on the progress of the sales.

Manheim altona north is the worst and the rudest people you can deal with especially Karen and the front desk, as I’m a car dealer and have been dealing with car auctions for the past 15 years I’ve never experienced this type of poor customer service, Karen she’s very rude to talk to and she straight away take the can’t help you side even if she can but will never try, and the front desk I have called to check on our payment if it went through to send our tow truck for pickup she was very rude saying we are flood out and wait for your zero balance email and she hanged up on me, never buying from Manheim again .

Straightforward and honest experience with Manheim representative Sakher Sboul. Efficient and friendly explaining the way it worked as he went through the process. A very good experience with Sakher who made it a pleasant process from start to finish.

The description of the vehicle should be explained better eg last registered state so everyone knows what is involved with registering said vehicle in a different state

Manheim Townsville are just awesome!
Love you guys!