Marley Natural Shop Avis 

I ordered leather sandals, womens size 7, medium width. They arrived today, after waiting more than 2 weeks. They are incredibly flimsy, but more importantly, they're at least a wide size 13. I can almost put both feet in one shoe! Don't waste your money.

Orthopaedic sandals,what a joke,My purchase only lasted 2 weeks,the sole came apart.Contacted customer service along with transaction details and images of sandal but they just kept coming back with”because they’ve have been worn they are unable to refund or replace.Great customer service don’t you think!🤔 Please do not encourage this seller you would be better buying from primark!!

Shoes are cheap plastic and not leather as advertised, also look different to picture

Trainers arrived in a zipper bag wrapped in bubble wrap too narrow and flimsynot a wide fitting , firm wanted photos which were sent, they appear to ignore emails asking to return for a refund. The trainers cost £40 with p and p.

I wish I had read the reviews before I ordered .

Wrong shoes entirely, wrapped in bubble wrap. Wrong colour, size and definitely not orthopaedic. Supposed to be white sandal size 8. Instead got, black ankle boots size 6!!!!! Utterly disgusting service

I would give no stars if possible. Poor quality, tried to return as per t&C's but they want me to send them to China and pay shipping costs and any duty. Not worth doing.
So I'm out of pocket for £30 and have a rubbish pair of sandals.

Disgusting service.
I ordered shoe sizes 39.5 and they sent me shoe sizes.
Far too big for me and asked them for a returns instruction.
They want photos of shoes and packaging,which I did.
After that no response after several emails.
Please don't order from this company as you will not receive what you are expecting.
I wish I had read the reviews first.
A Chinese scam company.

I gave this business a rating of 1 because I can't rate it a negative number.
My order took 2 weeks to receive and it wasn't as advertised. The sandals I received weren't the ones I ordered. They arrived wrapped in bubble wrap and a plastic shipping envelope. The package lacked an order summary or return instructions. The sandals are also extremely flimsy. The imitation leather is more like rice paper.
I have been requesting a return label since receiving the order 2 days ago. The company has not provided it yet.

SCAM website - shoes are poor quality, wrong size, arrived in plastic wrap as if second hand. They won't respond to my emails asking for a refund, and the website is a total LIE. AVOID AVOID AVOID!

Less than one star. Be careful dealing with this company.

I ordered two pairs of sandals on 5th of may from this company .The company saying family owned Podiatrist approved all day comfort .Both pairs terrible quality dreadful fit fake leather and from china I was told to return shoes .The postage for each pair £29.50 to return the shoes Dreadful

After paying over £30 For sandals, I am disappointed. They are made of cheap materials. I would never wear them.

DO NOT BUY FROM THIS COMPANY.
I wish I had read the reviews before spending over £50 on a pair of shoes for my mum, that took weeks to arrive, were packed dreadfully and they were the wrong size. Total scam business in China - I am unable to get a response and a refund.

Haven't even opened package as took far too long to receive so ordered elsewhere. When emailing asking for a returns label I am getting zero response.

DONT ORDER FROM THIS SITE

The shoes I received were nothing like the ones advertised. They were hard, a bad fit and no laces . Luckily I said I wasn’t prepared to return them to China and agreed a small refund with them . I’m still waiting for it , after 2 weeks.
I wish I had looked at reviews before I bought. I’m left feeling that the company is totally unprincipled and fraudulent.

Will try their best not to give a refund ! Poor quality product.

The quality of the shoes I received was shocking. They were described as orthopaedic and the shoes were definitely not that there was no support at all.
I priced a return to China and it would have cost 22 pounds the shoes cost 30 pounds so was not worth it.
Don't use this company they should be reported to trading standards

.

SCAM!
DO NOT BUY!!!
MarleyShoes - Orthopaedic Wide Shoes
Fitting - rubbish
Quality - rubbish
Returns policy - you really fall for it!

After numerous emails finally:
"If you would like to proceed with a return, please send the shoes to the address below. Please note that return shipping costs and any customs fees are non-refundable.

Consignee: Chen Chuchu
Receiving Address: The right side of the 1st floor, Mingmen Lisa Leather Factory, Luogangqi Road East R
oad, Junhe Street, Baiyun District, Guangzhou City, Guangdong Province
Mobile Phone: 13788256061"

Their refunds policy:
... We have a 30-day return policy, which means you have 30 days after receiving your item to request a refund, all you have to do is return the product, for non-discounted items the shipping is on us, and for items over 30% off the shipping is on the customer.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at help@shoesmarley..... com.

(All refunds come with a £2 service charge, per item in order, to cover transaction fees)

help@shoesmarley......

Via Area Serre, 84090, Salerno Italy“
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Fraud! Nothing but fraud!
Website 'Family' business!

DO NOT BUY FROM THESE FRAUDULENT Company!
MarleyShoes - Orthopaedic Wide Shoes

Ordered 3 pairs of shoes the first 2 got lost and tracking was hopeless, the 3rd pair I was charged for and Marley denied that I had placed an order and refused to acknowledge that they had taken the funds for them. I had to raise a Chargeback claim through my credit card company to get may money back all in all it took weeks. Exceptionally poor service DO NOT USE THIS COMPANY!

This company are based in China, not London as suggested.
Shoes are smaller than uk size, very poorly made with no support. Plaster required, inside of shoe to stop shoe rubbing on bunion area. Very poor strap joint in this area!