McDonald's Avis 

I just had fillet of fish and fries from McDonald's Newcomb. It seriously tasted like cardboard, fries were cold. McDonald's has lost its way 'Not lovin it'. I will never buy from McDonald's again!

Just had a meal at Albion Brisbane. We ordered via the electronic system. Placed the order for table service. This did not occur as we had to go to the counter to pick our meal. There was not a clean table in the whole of the restaurant when we arrived. There were no customers in the restaurant when we arrived. A young lady came out to clean the tables while we there, and did so with no enthusiasm at all. There was no hurry. The manager had no idea what was going on in the restaurant as he was caught at the takeaway window and didn’t leave it.
It took over 20 minutes for the meal to be prepared. And then it was not as ordered.
It appears that they are trying to save money and meet company benchmarks.
The table beside us was still not cleared and we had been in the restaurant for 45 minutes.
Very disappointing.
As only a couple months ago, I gave them a positive review. They appear to have fallen downhill big time.

I went to McDonald's Geelong on the Cnr of Ryrie St & Yarra St with my Mum on Saturday 1st April 2023 afternoon for Lunch with my Mum and I had the Grilled McChicken Burger and my Mum had a Chicken Wrap. The food was terrible so I avoid this place at all costs also while she was getting me a Hot Chocolate the lady just opened the back door of my Mum's car and she dropped 2 bags of food on the floor without asking, which is totally inappropriate.

Ordered Iced Coffee on full cream. After waiting close to 10 min was told they had no full cream and would I accept skim to which I agreed. Now they are located in a shopping centre above Coles and Aldi who both sell milk from the daury section. It took close to 20 mins to get my order from when I arrived at the counter maybe 15 mins from when I placed my order. First sip of the Iced Coffee was terrible. I took it home and made it suitable to drink. No more skim milk iced coffee - unlikely to order from Redbank Plaza in the forseeable future

will never eat at McDonalds West Lakes SA again. The toilets were beyond gross my husband said there was urine all over the floor which workers would be walking in and transferring to the kitchen. The food was horrible and the restaurant was also filthy.

Go to plainlands McDonald’s every Sunday. I have a reg flat white on skim with an extra shot every time, have never recorded what I have ordered in the past 3 months

Recently went and was served by this really really nice girl called Chloe Sheahan she was great and really fast so fast that i think they should move her up to drive through.

They didn’t give me a straw for my drink or a spoon of my muffin

Lakelands staff were too interested in having a chat. I ordered a coffee at 6am with two extra shots. What I got was a coffee with two sugars. I was the only customer so no excuses. Obviously I had to bin the coffee. Could go back as I was already on the road

Waited 10 minutes (only 3 other customers in store at 2pm) before asking where my order was. Told it was coming, they had "just been waiting on chips". 30 seconds later, they called my number. Went to grab the 2 burger meals, told they are just about to get the drinks...
The lemonade tasted like plain soda water. BBQ bacon Angus burger had so much BBQ sauce, everything slid out of the bun and I couldn't taste anything else. Made a huge mess with every bite.
The was the store at corner of Springvale and Wellington roads.

Mcdonalds warragul is the slowest service I've ever experienced at a McDonalds, the second lane is completely forgotten about, on 2 occasions I've sat there waiting for someone to answer while continuing to answer lane 1, and have had to move to the window with no order.

My husband and I went to McDonalds at Westminster WA for lunch today and watched the manager be rude to his customers and harassed a young staff member in front of customers and other employees. His behaviour can best be described as workplace bullying and harassment and he was arrogant enough to treat his staff in this fashion when I was standing right next to them waiting to be served. He is obviously not astute enough to recognise a training opportunity and used the situation to belittle a younger member of staff instead.

How is their rating even as high as 1.8?!? Maccas has absolutely gone down the tubes. Prices have skyrocketed so they're not even cheap anymore. But it's not the fact it's gone up, that's understandable, it's how much it's gone up that's unacceptable. Maccas at Gracemere QLD wanted $4-75 for a cheeseburger that their own site says should be $3-75 in November of 2022. A cheeseburger for goodness sake - it's a squishy little bun with a piece of meat, a couple of pickles, a tiny squirt of tomato sauce, and a slice of cheese! So now price gouging is a standard practice for Maccas apparently, and prices are NOT the same across the board. It won't be long before you're done in Australia Maccas, because you just can't please anybody by the looks of the reviews. I know I'll be going elsewhere!!!

Maccas need to explain the reason why every single one of their sites are so Crap. Crap service, Slow Service, Cold food. In general just Crap. You really need to sort your business out as you are getting so expensive and providing a worse experience everytime.

I had a Spicey Burger & chips from Bega McDonalds today. It was the last time I'll ever buy anything from McDonalds again. The chips had no potato in them & the burger was too hot (chilli). It had chunks of lettuce & slapped together. The whole meal was disgusting.

My earliest visit to a McDonald's Restaurant was over45 years ago.
1975 Blacktown / NSW.

It Used to be a great "family"- restaurant in the past, 25 years ago.

Drive through and Uber pick up are now taking preference over waiting dine-in guests.

Some stores in Toowoomba are without a menu / price-display.

Often paper napkins are missing in the producf-bag.
Be it take-away or dine-in.

Paper towels are unavailable in WC.

Ceramic cups are unavailable,
But the advertising display is promoting a ceramic cup.

When ordering to eat-in,
I am missing the invitation:
"Do you like table service?"

A very common question from the staff is:
"do you like it in a meal?"
No thank you, (I can live without softdrinks).

Seniors are treated with a drink on the house,
when purchasing food.
My choice is often coffee.

A complementary 'Refill for Seniors'
is only available at Hungry Jacks.

Nothing stays the same, there is a change -
Every minute, every second.

Unlimited Refills of percolated coffee are no more.
When was that!?? you ask
Only a few years ago around 1997,
both Maccas in Bundaberg.
Mal Foreman was the franchisee.

WC:
Toilet-paper becomes thinner, narrower & less absorbent year by year.
This is a fact in some Shopping Centres in Toowoomba as well.

I am currently researching the paper- issue.

Back to the (restaurant ?).
The tables need to be attended more frequently.
10 years ago, clean surfaces were the norm and my reason to bring family and friends to Maccas.

WC- rooms were kept very clean in the past.
An other reason to attend with my family and friends.
A check-list was on display,
The times of visits were recorded.
That has changed from 1997 to now,2022.
I had in recent years many disappointed visits.
No need for details.

Hand-Dryers not operating, occasionally.

I like all the members of the Staff at Maccas.
These human beings are very friendly
and do their best to attend to my request.

The Experience of:
Their smile, genuine desire to do well and going the extra mile, makes my day and is appreciated.
Unfortunately only a few opportunities to thank them,
mostly when someone delivers or wipes the tables.

Yes,
I mean NO,
"it is not just about the food"
I can eat at home.
It is the human connection that brings me back to Maccas.
The emotional interaction and appreciation of seeing people
serving & being served.

To be truthful,
the Bacon & Egg McMuffin attracts me as well.

The Managers,
being human beings as well,
have always addressed irregularities;
In the Toowoomba area and Gatton.

I enjoy Music, I play various instruments.
To day I am at the Gatton Maccas and the music is great!
But WHY the HIGH Volume ? 83 db!! ??
My table is away from the speaker location.
I am unable to have a conversation at my table.
That is unacceptable.
I visit a concert or disco to listen to 80+db sound.
This is Loud noise and does not benefit any guests,

May be the staff is enjoying it.

In some other stores
I experienced the same, a high volume.
It is the VOLUME ,
NOT the music or song that is unpleasant.

I am visiting frequently, today I arrived at 17:00 now it is 22:45.

Thank you for the opportunity to comment,
may it benefit the business and the people who make it all happen.

Because of you, I am eating and drinking.
Thank you.
Because of me, you have employment.

Remember, we humans need each other.

Good night, it's 23:00 exactly.
I am on my way home now, to Toowoomba

Klaus M.
"Be kind to others"

The service at Mcdonalds Merrylands west was appauling.I was completely ignored by to girls working there.Have never been treated so badly.I waited 10minutes to order & then waited another 10mins for my order.Discraceful Mcdonalds.

McDonald's is one of the largest franchise in Australia, but have you noticed that the state of toilets are absolutely disgusting, not only that, why they don't make 2 toilet with some room , so tiny and small that people have to scramble around each other in that little dirty place. I reckon McDonald's Australia should take a good look at this closely,

Woodville rd next to Bunnings
Young man at the counter had zero training
Had no clue
Toasted cheese sandwich not toasted just warmed up and not cut

Mc Donald's northbound on M1 at Jilliby would have to be the worst I have experienced Australia-wide (towns, cities and country). The "restaurant" was dirty and untidy, fries had been cooked for some time (cool and soggy), Angus classic burger patty was overcooked (crisp) and laden with excessive sauce, coffee lukewarm. When I went for a sundae after the terrible meal, the sundae was plonked on the counter and a spoon thrown down beside it. As the state of the venue was questionable, I chose another (clean) spoon, and the person behind the counter stared at me as though I had offended her!! There were three customers and six staff, so no pressure, no excuses, nobody could be bothered!! (Anzac day 2022 9:30 pm)