Mentalyc Avis 

The Mentalyc team is extremely responsive when there are technology issues and is more than helpful. I appreciate the space to provide feedback and receiving follow-up responses in a timely manner. I am somewhat new to the platform, and excited to see how it continues to support my practice.

This one is great! It also won’t break the bank.

Mentalyc saves me about 4 hours a week in administrative tasks, progress note writing. Now, I just read them and approve them. Rarely do they need adjustments. Plus the developers continue expanding the product, adding worksheet suggestions that are relevant to the session, creating treatment plans, and feedback regarding the patients' response to treatment. It is one of the more cost effective options.

I enjoy the accuracy of Mentalyc as well as the treatment goals. I also like that they suggest worksheets to go along with treatment plans that are easy to use and printable. It is very comprehensive. I do wish editing them and putting them into my ehr was a smoother process however but I am sure they will be working on that soon.

My work with Mentalyc has made my processing speed quicker. I have been able to see more clients because I am spending less time on documentation and more time on person to person care. Notes provided reflect what was discussed in session. Whenever I have a concern, it is addressed efficiently and resolved.

The customer service is professional and very helpful. They helped me resolve this issue in a timely manner and explained the steps I need to take if I run into another issue. I appreciate the note transcription saving me time. I recommend Mentalyc for therapists.

This Application is an absolute Life Changer. I had a small concern surrounding my notes, the customer service representative was a True Gem. They were professional and ensured my experience was nothing short of amazing. I would recommend this to any inspiring or practicing professional.

Twice now, I've submitted minor bugs, and they're resolved them within hours. They're responsive, helpful, and very timely.
*this review is 100% honest, though I was offered credits towards my account which could lower my payment next month*

Been using Mentalyc for over 2 years. It has saved so much of my time. I would do my notes at the end of my day and they usually generated almost instantenously. The notes are very detailed, which stood out from other AI scribe out there. This serves me well as I needed those to see if there are any blindspots.

Overall, could only recommend!

This beautiful product saves me hours of work every single day. The notes are crafted perfectly, and easy to edit or modify as I see fit. Customer support is very timely in answering (all of) my many questions... truly, you can't do better than this! Blasts SimplePractice and Fireflies.ai out of the water for the purpose it serves.

Mentalyc has made my notes experience seamless and has saved me countless hours of recording, writing, and reviewing. I'm planning to upgrade to include my entire practice of counselors on the same account, and will be testing the beta EHR feature in the near future. Thank you!

Mentalyc generates great notes that are very customizable. Sometimes customer support can be slow.

Mentalyc is an AI 360° Psychotherapy Note producing tool (Intake, Progress, Treatment). You can record sessions or dictate or type in a recap. Mentalyc not only retains the session/recap transcript for you, but also produces any type of Note you want from dozens of options (SOAP, Narrative for Individual, Group, etc.). It remembers key things about clients sorted by first name. You can fully or partially de-identify clients. The accuracy and reliability of the note-taking is excellent and the Customer Service is among the best I've ever seen: Quick, thorough, supportive, patient, and kind.

I’ve really enjoyed working with Mentalyc to make my documentation load more manageable and save me multiple hours a week in paperwork! The customer service is excellent and they always have a personal response when I have had an issue and all issues have been resolved and were minor. I recommend this service for any clinician that wants to spend more time connecting with their clients as opposed to focusing on what note they need to jot down while in session.

As a therapist one of the most time consuming parts was documentation. Mentalyc has helped me so much by taking that burden. It's simple to use and accurate. I've never had a client decline it's use. I can do telehealth and in person. I simply start the program at the beginning of session, then after session review the note it's created, and save. I can transfer the note to my EHR easily and then I'm done. It's quick and easy to make minor corrections in the note. It also generates a comprehensive treatment plan based on the client's goals discussed in the session. So helpful!

Terrible. I am not even fully subscribed and this is junk. It freezes to the point that it crashes my entire computer and leaves it frozen. I couldnt even imagine using this back to back with a client. It is beyond terrible im so mad I even tried this out because my laptop is currently beyond frozen that I cant even power it down

Hi. Mentalyc has been offline for all day. Up until this time, I had favorable ratings for their note taking ability. After today, I will look elsewhere. In the past other things have happened. Unable to produce treatment plans except piece-mail due to no info being transcribed. Sent email to them and they wrote back after a few days acknowledging system wide problem and offering an extra day or so. Also waiting past the deadline for my new month's notes to start. For example it says new notes starts on the 6th of the month @ 6pm. Well I work past that time and no new note until next day.

I have been a subscriber for almost a year, and Mentalyc has made the difference between building a thriving practice, and complete failure.
The tool is easy, intuitive, and fast. But most importantly, the notes it generates are detailed, accurate, comprehensive, and require little to know revision. In fact, most notes are better than I could do myself.

Mentalyc has shaved about two-thirds off my time writing notes and treatment plans. Its ability to capture the session accurately is phenomenal. The level of detail it generates is great, including treatment plan goals, objectives, and interventions. They are evidence-based and (frankly) better than I could do on my own and better than Wiley or any other practice book I am familiar with. It even captures direct quotes from the session and locates them in just the right places. It also has the flexibility to permit a provider to write many different types of notes, such as SOAP, DAP, or more universal.

Of course, as good as the AI is, it is not a substitute for a therapist. One must still carefully read, edit, and append the drafts it creates. For example, it cannot generate a mental status exam, assess speech patterns, or note nonverbal aspects of a session.

Mentalyc is constantly improving and adding new features. One of my favorites is an analytics feature that gives feedback about many aspects of the session. It tracks the speaking time of the therapist and client and also notes how much silence there was in a session. (I constantly challenge myself to respect silence rather than trying to fill it with more prompts for the client.) Mentalyc's analytics feature provides feedback about everything during the session, from greeting and agenda-setting to therapist-client rapport. It does not shy away from pointing out areas for improvement. It is constructively critical and makes suggestions for improvement. It almost feels like having a clinical supervisor or colleague giving feedback about each session.

In sum, I highly recommend Mentalyc! Whether you are an associate or fully licensed, this is the AI software you need to minimize the time spent writing notes while maximizing clinical effectiveness and efficiency.