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Lisez les avis des autres

Noté 5 sur 5 étoiles

My work with Mentalyc has made my processing speed quicker. I have been able to see more clients because I am spending less time on documentation and more time on person to person care. Notes provided... Voir plus

Noté 4 sur 5 étoiles

I enjoy the accuracy of Mentalyc as well as the treatment goals. I also like that they suggest worksheets to go along with treatment plans that are easy to use and printable. It is very comprehensive... Voir plus

Noté 5 sur 5 étoiles

Twice now, I've submitted minor bugs, and they're resolved them within hours. They're responsive, helpful, and very timely. *this review is 100% honest, though I was offered credits towards my acc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mentalyc saves me about 4 hours a week in administrative tasks, progress note writing. Now, I just read them and approve them. Rarely do they need adjustments. Plus the developers continue expandin... Voir plus

À propos de l'entreprise

  1. Service de santé mentale
  2. aussi dans
  3. Service de transcription médicale

Écrit par l'entreprise

Mentalyc is the first and longest running clinical AI built exclusively for mental health professionals, trusted by 30,000+ therapists in solo and group practices. It turns your sessions into detailed, accurate clinical notes in minutes from session audio, dictation or typed text, so recording is never required. Notes follow your own format, including SOAP, DAP, BIRP, GIRP and fully custom templates, across intake, progress and supervision notes. It supports individual, couple, child, family and group sessions and modalities such as CBT, EMDR, play therapy and psychiatry. Because we have analysed therapy sessions longer than anyone else, Mentalyc understands clinical work deeply, so you spend less time on paperwork and more time with your clients. What Mentalyc does beyond notes: Treatment plans: Generate complete treatment plans with diagnoses, goals and measurable objectives drawn from your client's sessions, then adjust them to fit your clinical judgement. Magic Edit: Refine any note with simple instructions, such as shortening a section or adjusting the wording, without rewriting it yourself. Session insights with Alliance Genie: See how the therapeutic relationship and client engagement develop from session to session. Progress tracking: Follow each client's progress over time so you can spot patterns and show change. Worksheet library: Find therapy worksheets matched to your client's needs and what came up in the session, so the right resource reaches the right client at the right moment. EHR transfer: Our Chrome extension moves finished notes into SimplePractice, TherapyNotes and other browser based EHRs in one click, with no copy and paste. Group practice tools: Manage clinicians, seats and templates from one account so documentation stays consistent across your practice. Supervision: Create supervision notes and share documentation with supervisors easily. Security you can trust: HIPAA compliant and SOC 2 Type II certified, with a Business Associate Agreement available to all users. Client data is never used to train models and never sold. Our mission is to give clinicians their time back so they can focus on the people in front of them, not the paperwork after.


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4,6

Excellent

TrustScore 4.5 sur 5

80 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

Mentalyc has been a great tool to…

Mentalyc has been a great tool to manage documentation for my practice. It captures all the necessary clinical points needed for a progress note, especially for insurance requirements. The treatment plans are direct and concise.

30 avril 2025
Avis spontané
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Réponse de Mentalyc

Thank you, Cheryl --- glad the progress notes and treatment planning are fitting your workflow and documentation needs so well.

Noté 5 sur 5 étoiles

The program is seamless and really…

The program is seamless and really helps in finishing up documentation. It also helps with treatment planning with the additional info it provides.

29 avril 2025
Avis spontané
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Réponse de Mentalyc

Really appreciate this, Ana - great to hear the treatment planning support and seamless workflow are helping in your day-to-day practice.

Noté 4 sur 5 étoiles

Accurate and helpful

Most clinicians agree that documentation is a necessary evil. I’ve struggled with my timeliness in completing progress notes for my entire 15 year career. Until Mentalyc. It has completely changed the game for documentation. It’s accurate but gives you the freedom to edit ensuring thorough and correct documentation. The Treatment Planning and Supervision features have also become proven time savers. I tell everyone it’s the best money I spend every month!

29 août 2024
Avis spontané
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Réponse de Mentalyc

This is wonderful to hear, Brittany - especially after 15 years of documentation challenges. We’re so glad the treatment planning and supervision tools have become valuable parts of your workflow.

Noté 5 sur 5 étoiles

Outstanding Accuracy and Intuitive…

Outstanding Accuracy and Intuitive Simplicity!

I absolutely love using Mentalyc for my clinical notes! The accuracy is remarkable, making my documentation process quicker and stress-free. The intuitive nature of the notes perfectly matches how I think and practice, streamlining my workflow effortlessly. I also appreciate how simple and user-friendly the software interface is, allowing me to navigate easily without feeling overwhelmed. Plus, the flexibility in customizing controls is a huge bonus, fitting seamlessly into my daily routine. Mentalyc has truly elevated the quality and efficiency of my clinical documentation—highly recommended!

30 avril 2025
Avis spontané
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Réponse de Mentalyc

Thank you for such a detailed review, Tim. We’re thrilled the flexibility, accuracy, and simplicity of Mentalyc are making documentation easier and more intuitive for you.

Noté 4 sur 5 étoiles

I love it actually my only gripe is…

I love it actually my only gripe is that notes don’t transfer and I tend to run out right before my subscription which puts me in a bad place if I purchase midway and can’t roll them over.

1 avril 2025
Avis spontané
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Réponse de Mentalyc

Thank you for the thoughtful feedback - glad you’re loving the platform overall. We hear you on note rollover and subscription timing, and feedback like this helps guide future improvements.

Noté 4 sur 5 étoiles

Mentalyc has been a time saver for me

Mentalyc has been a time saver for me. I use both the record and describe option in my practice. I like the structured format of the documentation and the consistency it affords for my clinical notes.

30 avril 2025
Avis spontané
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Réponse de Mentalyc

Thanks, Cheryl - consistency and flexibility between recording and describe workflows were both huge priorities for us. Glad it’s helping in your practice.

Noté 5 sur 5 étoiles

My documentation time has been cut by…

My documentation time has been cut by 85%. Definitely recommend to other professionals. The notes are pretty accurate and build off of previous notes.

30 avril 2025
Avis spontané
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Réponse de Mentalyc

85% is huge -- thanks for sharing that, Jade! Glad the continuity between notes is helping streamline your workflow.

Noté 4 sur 5 étoiles

It’s been a game changer

It’s been so helpful to have a quick way to get so much information about my sessions and to have notes written for me (admittedly a challenging part to keep up with on my own). It’s thorough and accurate and I highly recommend. Once in a while a bit glitchy but pales in comparison to the overall help this website provides.

30 avril 2025
Avis spontané
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Réponse de Mentalyc

Really appreciate this, Allia. We know keeping up with notes can be exhausting, so hearing that Mentalyc is making that easier means a lot. And thank you as well for the honest note about occasional glitches - we’re continuously improving reliability.

Noté 5 sur 5 étoiles

Life-Saver for Busy Therapists

Mentallyc has been an absolute game-changer for my practice. As a therapist, documentation used to be one of the most draining parts of my workday. Since using Mentallyc, I've been able to reclaim hours of time each week without sacrificing quality or compliance. The AI-generated notes are accurate, customizable, and HIPAA-compliant—which gives me peace of mind. I also love how easy it is to integrate into my routine. Now I spend more time focused on clients and less time drowning in paperwork. Highly recommend for any mental health professional looking to lighten their load without cutting corners.

30 avril 2025
Avis spontané
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Réponse de Mentalyc

Thank you, Nichole -- helping therapists reclaim time without sacrificing quality is exactly what we aim for. Really appreciate your thoughtful feedback.

Noté 5 sur 5 étoiles

Only positives!

Mentalyc has allowed me so much more room to engage in active listening and reflection. The amount of data lost in sessions simply due to human error or limitations can at times be a hindrance to clinical work, but mentalyc allows me to focus intently and be present with my client while having full confidence that I’ll have my client’s exact words locked away safely. It has fine tuned and sharpened my skills as a clinician, specifically with the new AI analysis feature that gives constructive feedback and tips. It has cut my admin time drastically, which allows me more time to engage in continuing education and even take on a couple extra clients without added stress.

30 avril 2025
Avis spontané
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Réponse de Mentalyc

This is incredibly meaningful feedback, Grace. We’re especially glad the analysis features are helping support both your clinical work and your ability to stay present with clients.

Noté 5 sur 5 étoiles

This has really changed the therapy…

This has really changed the therapy private practice game. Great service.

30 avril 2025
Avis spontané
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Réponse de Mentalyc

Love hearing this 😄 Thanks for the kind words, Hannah — we’re glad Mentalyc has been such a positive addition to your practice.

Noté 4 sur 5 étoiles

Responsive to customer feedback

The only thing that prevents this from being a 5-star review is that AI is an emerging technology, and the capabilities and quality nuances are continually evolving. However, not only am impressed with what the software is able to do (which really makes a difference in my workload/efficiency), but I am most appreciative for how much they seem to take customer feedback on board. They seem to always be interested in feedback, and I have seen them make concrete changes based on the feedback they are getting. As a result, the product/service is already better than it was when I began using it a year ago.

30 avril 2025
Avis spontané
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Réponse de Mentalyc

Thank you, Rick! this is incredibly thoughtful feedback. AI tools are definitely evolving quickly, and we’re committed to improving alongside the clinicians who use Mentalyc every day. We truly appreciate you recognizing the work the team puts into listening and iterating.

Noté 5 sur 5 étoiles

Mentalyc makes my life so much easier

I’ve been using Mentalyc for a while now, and it’s honestly been a huge help. It cuts down my note-taking time by a lot, and the summaries are super accurate. The team is also really friendly and quick to help if anything comes up. Can’t imagine going back to doing notes the old way!

28 février 2025
Avis spontané
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Réponse de Mentalyc

Thank you, Janet -- hearing “can’t imagine going back” is one of the best compliments we can receive. Glad the summaries and support experience have been helpful for you.

Noté 2 sur 5 étoiles

Basic, Mid Technology not worth the money

Lots of glitches in the technology. The AI makes things up that are not said in the session, and the notes rarely reflect what actually did happen. Don't know why that is, since it does record a transcript, though the transcript is rarely accurate, blending therapists words together with client. Customer service is polite but unreliable. The technology often fails, deleting notes, not recording some, and sometimes merging two client's under one and changing the name of one. This app is overpriced yet one of the only ones low enough cost to spring for it. Be advised: for $350 you're getting VERY basic, mid technology. If you want all the bells and whistles most therapists need, you're going to pay double that. And this company is far from worth that kind of money.

17 février 2025
Avis spontané
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Réponse de Mentalyc

Hi,

We’re sorry to hear this was your experience. Accurate transcription and reliable note generation are extremely important, and we understand how frustrating issues like missing recordings or client mix-ups can be.

While AI-generated notes should always be reviewed by clinicians, the types of issues you described are not the experience we aim to provide. We’ve continued improving transcription accuracy, session handling, and platform reliability, and your feedback helps highlight where more work is needed.

We do appreciate your note about our support team being polite, even if we fell short on consistency. If you’re open to it, we’d like the opportunity to review your account and investigate these concerns further at support@mentalyc.com

— The Mentalyc Team

Noté 1 sur 5 étoiles

False Advertising & Deception

I loved this program during my free trial, but it was completely false advertising once I signed up. I signed up for mini notes and it only allows intakes and you can only use it once per client. I then went up a level because it stated that SOAP notes were included. THEY WERE NOT!!! I only work a few clients per week and so paying $100 per month is not cost effective for me.

I cancelled my subscription. It was supposed to end on March 6th. I recorded my last intake with it March 5th. at the end of the recording they cancelled my subscription. This was a day early!!! They stated that I could pay for a subscription again to recover the note.

It is a complete turn off that they only care about money and will even use dirty tactics to take your money from you.

Don't use this! Just for the principle of it!!

6 mars 2025
Avis spontané
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Réponse de Mentalyc

Hi,
We’re sorry to hear about your experience and appreciate you taking the time to share this feedback. We understand how frustrating subscription and recording-access issues can feel, especially when expectations around plan features are unclear.

We want to clarify that Mentalyc’s features and recording limits vary by subscription tier, and recordings become inaccessible once a subscription fully ends. That said, we never want users to feel misled or unsupported.

Your feedback around pricing transparency and feature communication is valuable, and we’re continuing to improve both onboarding and plan clarity. If you’re open to it, please reach out to support@mentalyc.com so we can review your case directly.

— The Mentalyc Team

Noté 5 sur 5 étoiles

Hands down the best

Hands down, a game changer for therapists like me, but I had to find out the hard way after breaking my wrist and having no recourse.

31 octobre 2024
Avis spontané
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Réponse de Mentalyc

Thank you, David -- and we hope your wrist is recovering well. Really glad Mentalyc could help support your workflow during such a challenging time.

Noté 5 sur 5 étoiles

Excellent Notes

The quality of the notes that are generated from my notes dictated, cut and paste, or recorded from the client session are ALL exemplary. This is CLAW BACK protection that not only helps me provide more comprehensive records, it protects and preserves my time so that I can concentrate on the work with my clients. The format of SOAP or DAP are available for basic membership at 100 notes per month. When I had an issue, I was able to meet with a support person in a timely manner who was communicative, helpful, and was able to help me address my challenge, clearly outlining our next steps. I HIGHLY recommend this service to any psychologist! I'm working on getting my team to utilize this groundbreaking tool.

24 octobre 2024
Avis spontané
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Réponse de Mentalyc

We truly appreciate this detailed review. It’s great to hear the different note workflows, support experience, and documentation quality have all been valuable for your practice. Excited to hear you’re looking at expanding usage across your team as well.

Noté 5 sur 5 étoiles

Best therapy note I've seen

Best notes for therapy I've seen in all the AI note taking tools I've reviewed.
It even does Group notes !

9 octobre 2024
Avis spontané
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Réponse de Mentalyc

Thank you! Group notes are definitely a favorite feature for many clinicians 😄 Really appreciate the support and kind words.

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