Mentalyc Avis 

I enjoy using the service. It makes notes easy to write. However, it would be nice to have a condensed version for notes that get entered, as the detail can be too much for a chart. Interpretations can sometimes be inaccurate, however they are usually spot on.

The consistency in which the program captures the subjective and objective components of the sessions is invaluable.

Mentalyc.com has helped shorten my note-taking time by half. They have also updated the platform by adding Session Analytics, which offers insights based on the transcripts for the session framework, therapeutic alliance, progress, relationship, therapist-client collaboration, and talk time.

Mentalyc has been a game changer for my personal mental health which means I can be more focused on being present with my clients and not so overwhelmed with the details of documentation. Mentalyc is intuitive and thorough and even validates the work I'm doing with my clients helping me to see both my clients and my approach from a neutral perspective. I feel even more confident in the creators and their moral and ethical viewpoints and their genuine desire to improve the experiences of clinicians so that we can improve the experiences of our clients.

Great tool, it helps so much whether I use it for admitting a inpatient or assessing/following my outpatients. Also, working in Canada, Mentalyc perfectly understands French! It benefits my practice a huge deal, I couldn’t do without Mentalyc anymore.

Mentalyc has helped save thousands of hours on notes for all the clients that I meet with and assist. I would not be as efficient and effective as a therapist if it weren't for this system. Thank you for all the note formats, saving options, treatment plan options, and updates. I truly love and enjoy this company.

I have enjoyed the use of the program. It has cut my time doing notes by 75% of my time, treatment plans are great, and intake notes are awesome!
I have had to contact customer service several times due to changes at my business and it took a little to get what I needed done but, they are always courteous, friendly, and willing to work with me.
Overall, excellent customer service.

This application has improved my ability to get my progress notes completed in a timely manner. I went from taking weeks to hours to complete my notes. I now usually complete my notes the same day of the session. This has given me more time to prepare for my client sessions and improve the service I provide to my clients. I love that I can record in app (In person or via telehealth) and generate a note which I review for accuracy. I am so thrilled with this application and consider it a God send.

Overall, I love the program and its ease of use, and still happy to have purchased it. However, today, I had issues with notes being generated and error messages, and units used and not replaced due to errors. I was not able to contact help because the tab was blank. I was finally able to access it, and when I could fill out the form, I was not sure if it made it to help or support because there was no follow-up.

Mentalyc has cut my note writing time in half. It also helps me write detailed notes.

It is good at capturing what the client is reporting but uploading the notes takes forever and I end up carrying unfinished work home because the notes are still not uploaded.

While I cannot claim that this software is perfect in every way, I am very happy with Mentalyc overall, and this new company is always growing and improving. The AI-assisted note taking has saved some time, yes, but more importantly to me, it has saved me a ton of energy and significantly reduced frustration around writing the types of notes, with many specific requirements, that insurance companies demand. I use the software for dictating summaries, rather than recording and transcribing full sessions, and the program still produces quality notes. The company has also been open to making improvements based on suggestions from customers, and has a strong commitment to protecting privacy. Moreover, unlike some other similar programs out there, Mentalyc does NOT share or sell data for training AI models outside of Mentalyc, and they do NOT, nor ever plan to (per communication I received directly in response to an inquiry I made about this), help with training AI programs to deliver therapy or therapeutic support, and these are things that are VERY important to me as a therapist. As much as I can trust any company in a Capitalistic culture, I trust Mentalyc, and appreciate the services they provide for note-writing assistance.

My notes are quick and easy. I slightly modify some notes and others I use just as they are. I now have my evening's back. I complete all my notes at lightening speed and I'm grateful. I would not be able to see over 20 clients a week without this platform.

I am amazed with the technology; not only what it can do now, but where I see that Mentalyc is going. Using Mentalyc supports me in going deeper with the clients I use it with. I have my own notes and impressions of what occurs during sessions with clients and now I have a window into what I might have missed. In the end it doesn't so much save me time but it deepens my relationship with my notes and expands my ability to serve my clients more thoroughly and consistently.

Mentalyc has been a game changer for me! The notes are clinical, secure, and specifically catered to the modalities and models I use (EFT, IFS, attachment, trauma, etc). The audio files are quickly uploaded and saved as whatever kind of note I need: progress, intake, etc. Using Mentalyc for telehealth is also easy and seamless. I’ve used the service over a year, and had very few hiccups in service.

One way I want the good folks at Mentalyc to improve the service is to dial in a treatment for OCD/ERP, which I do a lot of. If the AI they use could identify that as the main treatment I’m providing a client, that would be nice.

The price feels just right for the services it provides. It’s like having an unbiased third party taking notes of the session.

Soo easy to use! It has literally saved me hours of work. No issues. Clients also enjoy the overview it provides that I send them.

Mentalyc helps me mange my patient notes and client load saving time and increasing my productivity and patient care.

Utilizing Mentalyc cuts the time down I would be away from direct client care as well as allows me to have a more even revenue stream. I am a small business owner and Mentalyc allows me to spend more of my "non-billable" hours, actually NOT WORKING :)

It's been a game changer and allows me to Focus on the work I really want to do.

This technology has significantly eased the burden of documentation freeing me up to see more clients! My only constructive feedback is that customer service was not as helpful while I was learning how to use the service as I hoped. Overall, a reasonably consistent and accurate note taking system that needs only a quick proof.