Mersey Raw Avis 

1 006
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have used Mersey Raw for my dogs food for a while, however it was only recently that I had to use their customer service to get help with one of my orders. I was contacted by Alex who resolved my is... Voir plus

Noté 5 sur 5 étoiles

Absolutely impressed over all. Very very quick efficient delivery. Very Very well packed order. I will be ordering again for the forceeable. I was ordering sprats from another place, their packaging e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just placed my first order and needed to change delivery address - completely my mistake - my message was picked up promptly and my address was amended. Customer Service has been exemplary!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Being able to have raw, fresh fridge/freezer ready bones delivered to my door I can't say more than "BRILLIANT " Oh except the great value for money! I will be definitely recommending Mersey Raw to my... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'alimentation animale
  2. Animalerie
  3. Livraison de repas à domicile
  4. Magasin d'articles pour animaux
  5. Producteur de produits alimentaires

À propos de Mersey Raw

Écrit par l'entreprise

Mersey Raw

Do you love your pets more than anything in this world? Well so do I and that is why I started Mersey Raw. My name is Ben Mcintyre, Founder and CEO of Mersey Raw. I am the biggest dog lover you will ever meet and my passion for dogs and animal health is the driving force behind it all. It is my belief that the benefits a raw diet can bring to a dog can be truly life changing and I am passionate to make a difference. I truly believe the conventional, commercial kibble diet dogs are fed is completely corrupted by greed and profit and serve no purpose or benefit to your pet.

Shop Raw Find Out More

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(1 006)

72 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Not just for dogs!

I took on 2 young semi-feral cats recently, Floki and Helga, and tried them on a variety of canned foods, always the more expensive brands with high meat ingredients. Some they liked, some they didn't, and there was quite a lot of waste, also their litter trays were not great, often with soft smelly poo.
I'm no stranger to raw feeding, so decided I would try them on it, and set about researching a suitable brand.
This is where Mersey Raw came in, I ordered just a few proteins to try, this was made easy by them being a local company who do click and collect.
We are only on our second week, and the difference is incredible, clean bowls every time, and no more stinky poos.
They love the food, and are loving trying the different proteins, so far Wild Rabbit and Oily Fish is favourite.
I cannot find one thing to criticise about this brand, the food is great, the tubs are leakproof, resealable, and reusable, ordering is easy, and prices are really good, and it's great to support a local business

6 décembre 2025
Avis spontané
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Réponse de Mersey Raw

Hi Barbara,

Thank you so much for taking the time to share this, we're absolutely thrilled to hear how well Floki and Helga are getting on with the switch to raw. It sounds like they've settled into it brilliantly, and it's lovely to hear they’re enjoying trying the different proteins.

We're really glad the clean bowls and better litter trays have made such a positive difference for you as well. That's exactly what we hope for when people move over to raw.

Thank you also for the kind words about our tubs, ordering process, and click & collect, it genuinely means a lot to us, especially coming from someone who has experience with raw feeding and has done their research.

We're delighted to have you and your two little adventurers as part of the Mersey Raw family, and we really appreciate your support for a local business. ❤️🐾

Thanks again for such a lovely review,
Team Mersey Raw

Noté 5 sur 5 étoiles

A Reliable, High-Quality Raw Food Supplie

I've been using Mersey Raw Dog Food for a while now and can confidently recommend them. The product is consistently excellent. High-quality ingredients that my dogs thrive on and eagerly eat.

What really sets them apart, however, is their customer service. Every interaction I've had, whether about an order or a question, has been met with a genuinely positive, helpful, and friendly attitude. It's clear they care about both the pets and their customers. A fantastic company to deal with.

22 avril 2025
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Réponse de Mersey Raw

Hi Craig,

We're so glad to hear that your dogs are enjoying (and more importantly, thriving on!) Mersey Raw. 🐾

Thank you so much for your kind words! ❤️

Team Mersey Raw

Noté 5 sur 5 étoiles
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Réponse de Mersey Raw

Hi Anne,

We're really glad to hear you're happy with our delivery. 📦🐾

Thank you so much for taking the time to leave a review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Quality raw food with many different…

Quality raw food with many different choices, my dog loves them all

19 novembre 2025
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Réponse de Mersey Raw

Hi Shirley,

We're really glad to hear your dog loves all of our options. ❤️🐾

Thank you so much for taking the time to leave a review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Good food excellent service

Good food, handy containers can be used for lots of things. My Vera woofs the lot down she does not leave any the sprats last a long time she has them added to food every other day. The customer service is excellent always helpful.

20 octobre 2025
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Réponse de Mersey Raw

Hi Janet,

We're so glad to hear your Vera is enjoying Mersey Raw! We're also glad to hear you're happy with our service and have found other uses for our tubs. 😊 🐾

Team Mersey Raw

Noté 1 sur 5 étoiles

Food comes barely frozen

Food comes barely frozen.
Some tubs unfrozen
Company don’t accept complaints well and become aggressive .
Very unprofessional!
Staff demanded photos for proof , called me a liar .

Edited to respond to reply
Seems your good at lying .. I complained multiple times but couldn’t deal with your rudeness !
You made my dog sick
I won’t buy off you ever again !

20 octobre 2025
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Réponse de Mersey Raw

Hi Jon

Thanks for leaving us a review. We were more than happy to look into this for you however in order for us to investigate we require some photos or videos which you did not provide us with. We were very polite and tried to be as helpful as we possible to get any issues resolved, we also offered you a discount as a gesture of goodwill which you did not accept.

We are always looking for ways to improve where we can and are more than happy to accept feedback, good or bad. We want to always make sure our customers are happy so please don’t hesitate to reach out in future if you need.

Thanks
Team Mersey Raw

Noté 5 sur 5 étoiles

I looked after a friends dog which was…

I looked after a friends dog which was on a raw diet so bought this company’s raw meat. I really was impressed. Completely satisfaction!

1 septembre 2025
Avis spontané
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Réponse de Mersey Raw

Hi Sam,

Really glad to hear you were impressed with our food, we hope your friends dog enjoyed it!

Thanks so much for the lovely review.

Team Mersey Raw

Noté 5 sur 5 étoiles

Great and reliable company

Great and reliable company. Always responsive to emails. The little bags of treat cubes are a lovely touch too. Really makes me smile and remember why I use Mersey over anyone else. The new packaging is much better too.

19 septembre 2025
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Réponse de Mersey Raw

Hi Alice,

We're so glad to hear you're happy with Mersey Raw, and hope your pups are enjoying those treats!

Thanks so much for the lovely review.

Team Mersey Raw.

Noté 5 sur 5 étoiles

Amazing as always

Amazing as always

19 septembre 2025
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Réponse de Mersey Raw

Hi Bev,

Thanks so much for your kind words!

Team Mersey Raw

Noté 5 sur 5 étoiles

My WCS absolutely loves mersey raw

My WCS absolutely loves mersey raw. Never has she licked her bowl clean, since moving on to mersey raw she always licks the bowl clean. Fab minces loads of different flavours fast delivery, amazing team of people to speak to and always try to do the best they can for their customers!

4 octobre 2025
Avis spontané
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Réponse de Mersey Raw

Hi Kirsty,

Thank you so much for your lovely review! We’re so pleased to hear your girl is enjoying her meals and licking the bowl clean, that’s always the best feedback we could hope for! It means a lot to know you’re happy with the variety, delivery and our team’s service too.

Team Mersey Raw

Noté 5 sur 5 étoiles

The company genuinely care about the…

The company genuinely care about the dogs they are helping to feed. This means there are no compromising when it’s comes to the product

19 septembre 2025
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Réponse de Mersey Raw

Hi Christine,

We certainly do care about the dogs, and it's really great to know that customers can see that, too!

Thanks so much for your 5-star review.

Team Mersey Raw

Noté 5 sur 5 étoiles

So easy to place order and great to…

So easy to place order and great to know it will be with you next day :-)

Fussy boy loves the pork & lamb!

1 octobre 2025
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Réponse de Mersey Raw

Hi Anne,

We're so glad to hear your fussy boy is enjoying our Pork and Lamb mince, and we're happy that ordering and delivery is easy for you.

Thanks so much for the 5-star review!

Team Mersey Raw

Noté 5 sur 5 étoiles

My Bull Terrier Charlie loves mersey…

My Bull Terrier Charlie loves mersey raw ,
Minces for breakfast and sprats for dinner , no skin issues , no weight issues , no dental issues , superbly packaged , next day trust worthy delivery .
Loved the inspirational quote on today’s box.
Thank you Ben & team .

23 septembre 2025
Avis spontané
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Réponse de Mersey Raw

Hi Jane,

I's really great to hear that Charlie's doing so well with Mersey Raw!

Thanks so much for the 5-star review.

Team Mersey Raw

Noté 5 sur 5 étoiles

Novel protein for allergic dogs

My dog as allergies and can only have 1 protein which is vension it's very difficult finding good quality suppliers of this and especially 100% no bone so i can add bone content into his diet myself as 80/10/10 sometimes makes him a little hard and difficult when going. This however is great quality and my GSD loves it. I have now set up a subscription so always have my freezer full for him. Would recommend if you have skin issues with you pooches.

22 août 2025
Avis spontané
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Réponse de Mersey Raw

Hi Julie,

We’re really pleased to hear that your GSD is enjoying the venison and that it’s helping with his diet. It’s great to know our products can make a difference for dogs with allergies or skin sensitivities.

We’re thrilled you’ve set up a subscription, there’s nothing better than a freezer full of happy, healthy meals!

Thanks so much for the 5-star review.

Team Mersey Raw

Noté 5 sur 5 étoiles

Excellent

Excellent, good quality food delivered next day.

21 août 2025
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Réponse de Mersey Raw

Hi Jackie,

We're so glad you're happy with our quality and delivery.

Thanks for the excellent review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Mersey Raw are amazing

Mersey Raw are amazing, my dogs absolutely love the food and the gang at Mersey Raw are so fantastic, they are so helpful and nothing is too much trouble. I wouldn't use any other raw food company.

21 août 2025
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Réponse de Mersey Raw

Hi Sam,

Thank you so much for your kind words and support, we really appreciate you.

Thanks for the excellent review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Affordable price

Affordable price, very good food. My dog ​​loves it very much. Stomach problems are solved, itching has subsided.

20 août 2025
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Réponse de Mersey Raw

Hi Daiva,

We're so glad to hear your dog is doing so much better with Mersey Raw and that their itching and tummy troubles are better.

Thanks so much for the excellent review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Excellent company

Excellent company, the raw food is packaged in great plastic resealable tubs which make storage and defrosting so much easier and so much less smelly, absolute fantastic delivery times and most important my d9g loves all the tripe flavours and eats well at last

21 août 2025
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Réponse de Mersey Raw

Hi Emma,

It's really great to hear your pup is eating well with Mersey Raw, and that our packaging is nice and convenient for you, too!

Thanks so much for the excellent review.

Team Mersey Raw

Noté 5 sur 5 étoiles

I'm new to raw dog food fory dog he's…

I'm new to raw dog food my dog he's so fussy one minute he's loving his food then he won't eat it at all so I was told about raw dog food from a friend so thought I'd try and my dog Jax love's it will be re ordering from this company as delivery is quick and my dog loves the Mersey raw food

4 septembre 2025
Avis spontané
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Réponse de Mersey Raw

Hi Julie,

It's really great to hear Jax is enjoying Mersey Raw!

Thanks so much for the excellent review.

Team Mersey Raw

Noté 5 sur 5 étoiles

14/08/2025

Fab food, highly recommend

21 août 2025
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Réponse de Mersey Raw

Hi Cath,

We're so glad you think our food is fab and that you'd recommend Mersey Raw.

Thanks for the excellent review!

Team Mersey Raw

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