I have used Mersey Raw for my dogs food for a while, however it was only recently that I had to use their customer service to get help with one of my orders. I was contacted by Alex who resolved my is... Voir plus
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Absolutely impressed over all. Very very quick efficient delivery. Very Very well packed order. I will be ordering again for the forceeable. I was ordering sprats from another place, their packaging e... Voir plus
L'entreprise a répondu
Just placed my first order and needed to change delivery address - completely my mistake - my message was picked up promptly and my address was amended. Customer Service has been exemplary!
L'entreprise a répondu
Being able to have raw, fresh fridge/freezer ready bones delivered to my door I can't say more than "BRILLIANT " Oh except the great value for money! I will be definitely recommending Mersey Raw to my... Voir plus
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À propos de l'entreprise
- Magasin d'alimentation animale
- Animalerie
- Livraison de repas à domicile
- Magasin d'articles pour animaux
- Producteur de produits alimentaires
À propos de Mersey Raw
Écrit par l'entreprise
Mersey Raw
Do you love your pets more than anything in this world? Well so do I and that is why I started Mersey Raw. My name is Ben Mcintyre, Founder and CEO of Mersey Raw. I am the biggest dog lover you will ever meet and my passion for dogs and animal health is the driving force behind it all. It is my belief that the benefits a raw diet can bring to a dog can be truly life changing and I am passionate to make a difference. I truly believe the conventional, commercial kibble diet dogs are fed is completely corrupted by greed and profit and serve no purpose or benefit to your pet.
Shop Raw Find Out MoreCoordonnées de contact
Unit 16 Hermes Road , L11 0ED, Liverpool, Royaume-Uni
- Hello@merseyraw.com
- merseyraw.com
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Super fresh, came with an icebag!!
Superb delivery, guy was great, these bones are so juicy my dogs love them so much they eat every last bit until there is nothing left!. Just one of the raw bones can last my german shepard a good few hours.
Its proper protien and calcium none of this raw hide rubbish i was giving him. I hated giving him those bones from the supermarketd as I knew they are full of rubbish preservatives etc. Bones from supermarkets are also over priced and my dog never ever finished one. He would chew it for an hour and leave it.
Im so happy so very very happy with this service. Im so glad I found a place like this. The price is very good ideed. In the supermarket I must have been paying at least £20 a week for bones!. I bought three boxes and delivery for the same price and will prob last a whole month.
These bones are super fresh, so fresh they come with an icepack!!!! Lolllll
Thankyou So Much
Charles

Réponse de Mersey Raw
Consistently great service from the…
Consistently great service from the Mersey Raw guys, always a next day service, well wrapped and frozen, and good advice always offered if you ask. The dogs love their food and treats and all do well on them, no upset stomachs.

Réponse de Mersey Raw
Amazing healthy, raw food for growing dogs!
Tried out the raw food options (beef, turkey and sprats) for our 12 week old puppy and he absolutely loves it. Everyday he’s going crazy for his meal and his stools look so much better on this diet! Insanely good for GSD who are prone to allergies and sensitive stomachs. We also tried the lamb bones and deer antler which is a LIFE saver for itchy teeth and his go to whenever he’s bored and needs something to bite on! I’ll be a regular customer and very happy with the products recommending to all dog and puppy owners!🥰

Réponse de Mersey Raw
Great experiance
I have only just received my first order, very quick delivery! Everything was packed nicely, with care. I had some general questions and needed a chat so I contacted Mersey Raw via email, the customer service is amazing, Alex was absolutely lovely and very helpful. Highly recommended!

Réponse de Mersey Raw
My go to company.
My go to company.
I feed Mersey Raw meat to both my cats and dogs and they love it and my cats in particular are extremely fussy. I have over the years used several supplier’s, that just didn’t meet my animals or my requirements. For quality products, price and service they can’t be beaten.
Plus their packaging is first class and excellent when I need a container to store their essentials, like ear cleaners/drops etc.

Réponse de Mersey Raw
Thankyou Mersey raw - amazing
We have recently moved our 3 spaniels to Mersey raw from another raw food provider. We are so impressed with the food and the quality of the delivery service. Our dogs absolutely love it and they look in fab condition. We are fairly new to raw feeding and have found their customer service to be absolutely amazing. Always prompt responses to any advice needed or queries about orders. Highly recommend.

Réponse de Mersey Raw
Lovely customer service and my dog…
Lovely customer service and my dog loves the food! Always a great quality

Réponse de Mersey Raw
I haven't made an order yet but have to…
I haven't made an order yet but have to say the customer service is excellent.
My questions have been answered really quickly in great detail.
I'm confident my first order will be just as good.

Réponse de Mersey Raw
Great company, great product
It’s been ages since I dealt with a company as customer focussed as Mersey Raw. They respond within a very short window to communications, sort out requests very quickly, delivery is overnight, even on a Sunday. As for the product, my dog has a number of very serious health conditions including Addisons disease and extensive arthritis, yet she is thriving on her diet of Mersey Raw complete minces. I particularly like the variety of choice offered, and prefer to give my dog the meats that come from animals that are not farmed for human consumption. These tend to have less chemical load. Overall, a very reliable, responsive company, and a great product that my dog loves, and thrives on.

Réponse de Mersey Raw
Freddie loves his new raw diet
Freddie loves his new diet. My reason for changing to a raw diet was because my dog was slightly under weight. He’s only been on his new diet for a few weeks and is already putting weight on and looking forward to his meals. The variety of food is excellent, storage is ideal and customer service is amazing. I would definitely recommend if you’re thinking of switching your dogs diet.

Réponse de Mersey Raw
I would firstly like to applaud on the…
I would firstly like to applaud on the packaging, perfectly frozen on delivery as they include ice packs in boxes (unlike a lot of suppliers who deliver frozen items as if it was a pair of shoes). They are always on time with delivery- it’s next day. I have sent afew emails inquiries afew months before I got my puppy and they replied back enthusiastically. I encourage dog parents to buy from Mersey Raw, I can’t stress enough how the minces are high quality, my boy loves them! Containers are air-tight and delivery is on point :)

Réponse de Mersey Raw
Great food.
I must say this food is so good, my dog loved it, the packaging is very easy to open and great for storing it in the fridge or freezer as it stacks well.
I was very impressed with the variety available and it looks and smells very fresh, no horrible smell that comes with some raw meat, well except the ones with tripe in but that’s something completely different.
The delivery was very fast, my order arrived the next day as promised.
In my opinion you couldn’t go wrong feeding this food to your dog.

Réponse de Mersey Raw
Would recommend
We are new to raw feeding and after doing lots of research decided to trial merseyraw food, for my two springer spaniels 12 years old and 18 months old. My old boy had become increasingly fussy with food, often leaving it and had started losing weight. I used Mersey Raw’s guide introducing raw feeding into their diet and he wolfed his food down licking the bowl clean.
We have made the switch over to raw feeding and I’m made up with the variety of different meats, the quality of the food, quick delivery and subscription discounts. After having an issue with delivery, I can vouch that the customer service is fantastic and the problem was sorted quickly.

Réponse de Mersey Raw
Great quality & great customer service
Bought a few tubs to try and my dog loves it, seems to be great quality, high meat composition and not runny or watery like other brands.
Have now set up a subscribe and save with a couple of addition items added, the customer service representative Alex was top class in helping me set this up.

Réponse de Mersey Raw
From a fussy pup to an utter carnivore...
Being the owner of a fussy 1 year old Leonberger pup, we've tried our hand at various brands and even butchers over the last year, all of which to limited success. Then we happened upon Mersey Raw and it's completely changed the game completely, now our pups eating every time without fuss.
The packaging is ideal for us as she'll eat a 500g tub each meal, and since they're in leakproof containers, they're infinitely more convenient than their counterparts.
Even the delivery we find ourselves impressed with, next day, very clearly packaged with great care.
Long story short we're delighted with Mersey and having it as a subscription just makes life so much easier.

Réponse de Mersey Raw
Complete food query
I am feeding a 4 year old cavapoochon and a 5 month old cockerpoo on this food and both absolutely love it! My question was, Is it complete? Especially because i have a growing puppy. I was already mixing up the proteins and not found any that they turned their noses up at so Alex suggested adding frozen sprats and raw eggs with shell to provide extra vitamins. Iv now added the sprats to my subscription. Thank you for that information and hope it helps other customers with the same question. Excellent food and excellent customer service.

Réponse de Mersey Raw
Always 5 star service….and the dogs…
Always 5 star service….and the dogs love the food!

Réponse de Mersey Raw
Great Product
Well here i am back again . So came to Mersey Raw after trying other brands . Which were all fine . This time the textiure as changed which is better i have 3 small mouths to feed. And they love it . And yahh theres more novel proteins which my 3 love . Rabbit and oily fish .. and Rabbit fur one too . Just need to mix with other as to much bone as poo's end up like chark but glad theres morw available.

Réponse de Mersey Raw
High quality food & Excellent Customer service
Not only are the meals very high quality, they have helped my dog heal a few gut issues, the price is superb and the customer service is 2nd to none. Response time to queries is within 24hrs. Would recommend 10x over!!

Réponse de Mersey Raw
We have been using Mersey Raw for about…
We have been using Mersey Raw for about 16 weeks now, the boys LOVE their new raw food, their coats are soooo shiny and they are in tip top health. The boxes are packed with goodness. The packaging is so useful and thd food is kept frozen, and we love next day delivery. Thankyou.

Réponse de Mersey Raw
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