Mersey Raw Avis 

1 006
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have used Mersey Raw for my dogs food for a while, however it was only recently that I had to use their customer service to get help with one of my orders. I was contacted by Alex who resolved my is... Voir plus

Noté 5 sur 5 étoiles

Absolutely impressed over all. Very very quick efficient delivery. Very Very well packed order. I will be ordering again for the forceeable. I was ordering sprats from another place, their packaging e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just placed my first order and needed to change delivery address - completely my mistake - my message was picked up promptly and my address was amended. Customer Service has been exemplary!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Being able to have raw, fresh fridge/freezer ready bones delivered to my door I can't say more than "BRILLIANT " Oh except the great value for money! I will be definitely recommending Mersey Raw to my... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'alimentation animale
  2. Animalerie
  3. Livraison de repas à domicile
  4. Magasin d'articles pour animaux
  5. Producteur de produits alimentaires

À propos de Mersey Raw

Écrit par l'entreprise

Mersey Raw

Do you love your pets more than anything in this world? Well so do I and that is why I started Mersey Raw. My name is Ben Mcintyre, Founder and CEO of Mersey Raw. I am the biggest dog lover you will ever meet and my passion for dogs and animal health is the driving force behind it all. It is my belief that the benefits a raw diet can bring to a dog can be truly life changing and I am passionate to make a difference. I truly believe the conventional, commercial kibble diet dogs are fed is completely corrupted by greed and profit and serve no purpose or benefit to your pet.

Shop Raw Find Out More

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

1 k avis

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4,8

Tous les avis

(1 006)

72 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Super fresh, came with an icebag!!

Superb delivery, guy was great, these bones are so juicy my dogs love them so much they eat every last bit until there is nothing left!. Just one of the raw bones can last my german shepard a good few hours.

Its proper protien and calcium none of this raw hide rubbish i was giving him. I hated giving him those bones from the supermarketd as I knew they are full of rubbish preservatives etc. Bones from supermarkets are also over priced and my dog never ever finished one. He would chew it for an hour and leave it.

Im so happy so very very happy with this service. Im so glad I found a place like this. The price is very good ideed. In the supermarket I must have been paying at least £20 a week for bones!. I bought three boxes and delivery for the same price and will prob last a whole month.

These bones are super fresh, so fresh they come with an icepack!!!! Lolllll

Thankyou So Much
Charles

9 avril 2026
Avis spontané
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Réponse de Mersey Raw

Hi Charles, thanks so much for your lovely review!

We're really glad to hear how much your dog is enjoying the bones (and that they're keeping him busy for a good few hours 🐾). It's great to know you've been able to move away from alternatives that you weren't comfortable with and that you can feel confident in what you're feeding now.

We also really appreciate your kind words about delivery and value, we work hard to make sure everything arrives as fresh as possible.

Thanks again for your support, it genuinely means the world to us. ❤️

Team Mersey Raw

Noté 5 sur 5 étoiles

Consistently great service from the…

Consistently great service from the Mersey Raw guys, always a next day service, well wrapped and frozen, and good advice always offered if you ask. The dogs love their food and treats and all do well on them, no upset stomachs.

24 mars 2026
Avis spontané
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Réponse de Mersey Raw

Hi Sam, thank you so much for the kind words! 😊

We’re so glad to hear your dogs are enjoying their meals and treats, and that everything’s arriving just as it should. It’s always a pleasure to help and offer advice when needed, here’s to many more happy, healthy meals! 🐾

Team Mersey Raw

Noté 5 sur 5 étoiles

Amazing healthy, raw food for growing dogs!

Tried out the raw food options (beef, turkey and sprats) for our 12 week old puppy and he absolutely loves it. Everyday he’s going crazy for his meal and his stools look so much better on this diet! Insanely good for GSD who are prone to allergies and sensitive stomachs. We also tried the lamb bones and deer antler which is a LIFE saver for itchy teeth and his go to whenever he’s bored and needs something to bite on! I’ll be a regular customer and very happy with the products recommending to all dog and puppy owners!🥰

16 mars 2026
Avis spontané
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Réponse de Mersey Raw

Hi Julie, thank you so much for your wonderful review! 🐶

We’re thrilled to hear your puppy is loving his meals and that the raw food is making such a difference. Sounds like those lamb bones and deer antlers are a hit too! It’s amazing to hear he’s happy, healthy, and keeping those sensitive stomachs in check. We can’t wait to keep supporting you both, thank you for recommending us! ❤️

Team Mersey Raw

Noté 5 sur 5 étoiles

Great experiance

I have only just received my first order, very quick delivery! Everything was packed nicely, with care. I had some general questions and needed a chat so I contacted Mersey Raw via email, the customer service is amazing, Alex was absolutely lovely and very helpful. Highly recommended!

2 mars 2026
Avis spontané
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Réponse de Mersey Raw

We're so glad to hear your delivery has arrived quickly and in perfect condition!

We'll absolutely pass your comments to Alex as well. 😊

Thanks so much for taking the time to leave such a lovely review. ❤️

Team Mersey Raw.

Noté 5 sur 5 étoiles

My go to company.

My go to company.

I feed Mersey Raw meat to both my cats and dogs and they love it and my cats in particular are extremely fussy. I have over the years used several supplier’s, that just didn’t meet my animals or my requirements. For quality products, price and service they can’t be beaten.

Plus their packaging is first class and excellent when I need a container to store their essentials, like ear cleaners/drops etc.

21 août 2025
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Réponse de Mersey Raw

Hi Debbie,

We are so glad to hear that you and your dogs (and cats!) are happy with Mersey Raw and our service and packaging.

Thanks so much for taking the time to leave a review. ❤️🐾

Team Mersey Raw

Noté 5 sur 5 étoiles

Thankyou Mersey raw - amazing

We have recently moved our 3 spaniels to Mersey raw from another raw food provider. We are so impressed with the food and the quality of the delivery service. Our dogs absolutely love it and they look in fab condition. We are fairly new to raw feeding and have found their customer service to be absolutely amazing. Always prompt responses to any advice needed or queries about orders. Highly recommend.

24 février 2026
Avis spontané
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Réponse de Mersey Raw

Hi Sarah,

Thank you so much for taking the time to leave such a lovely review, it really does mean a lot to us.

We're so pleased your three spaniels are enjoying their food and looking in such fab condition already! Moving to a new raw food provider can feel like a big step, especially when you're still fairly new to raw feeding, so we're really glad we've been able to help make the transition smooth and reassuring.

If you ever need anything at all, whether it's feeding advice, order queries or just a bit of guidance, we're always here.

Thank you again for the recommendation and for choosing us for your dogs 🐾

Team Mersey Raw

Noté 5 sur 5 étoiles

Lovely customer service and my dog…

Lovely customer service and my dog loves the food! Always a great quality

20 février 2026
Avis spontané
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Réponse de Mersey Raw

Hi Amy,

We're so glad to hear your dog loves Mersey Raw, and that you're happy with our customer service.

Thanks so much for taking the time to leave a review. ❤️

Team Mersey Raw.

Noté 5 sur 5 étoiles

I haven't made an order yet but have to…

I haven't made an order yet but have to say the customer service is excellent.
My questions have been answered really quickly in great detail.
I'm confident my first order will be just as good.

18 février 2026
Avis spontané
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Réponse de Mersey Raw

Thanks so much for taking the time to leave a review!

We're looking forward to sending your first order out for you. If there's anything you need from us at all, please don't hesitate to get in touch. ❤️

Team Mersey Raw

Noté 5 sur 5 étoiles

Great company, great product

It’s been ages since I dealt with a company as customer focussed as Mersey Raw. They respond within a very short window to communications, sort out requests very quickly, delivery is overnight, even on a Sunday. As for the product, my dog has a number of very serious health conditions including Addisons disease and extensive arthritis, yet she is thriving on her diet of Mersey Raw complete minces. I particularly like the variety of choice offered, and prefer to give my dog the meats that come from animals that are not farmed for human consumption. These tend to have less chemical load. Overall, a very reliable, responsive company, and a great product that my dog loves, and thrives on.

17 février 2026
Avis spontané
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Réponse de Mersey Raw

Hi, thanks so much for your lovely review!

We're really glad to hear your dog is thriving on our minces, and that you're enjoying the variety and quality. ❤️

It also means a lot to hear you've found the team helpful and responsive, we do always aim to make things as smooth as possible, even over the weekends.

Thanks for your support!

Team Mersey Raw

Noté 5 sur 5 étoiles

Freddie loves his new raw diet

Freddie loves his new diet. My reason for changing to a raw diet was because my dog was slightly under weight. He’s only been on his new diet for a few weeks and is already putting weight on and looking forward to his meals. The variety of food is excellent, storage is ideal and customer service is amazing. I would definitely recommend if you’re thinking of switching your dogs diet.

4 février 2026
Avis spontané
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Réponse de Mersey Raw

Hi Ali,

We're really glad to hear Freddie is enjoying the food, there's nothing better than when your pup is looking forward to dinnertime!

Thanks so much for taking the time to leave a review. 😊

Team Mersey Raw

Noté 5 sur 5 étoiles

I would firstly like to applaud on the…

I would firstly like to applaud on the packaging, perfectly frozen on delivery as they include ice packs in boxes (unlike a lot of suppliers who deliver frozen items as if it was a pair of shoes). They are always on time with delivery- it’s next day. I have sent afew emails inquiries afew months before I got my puppy and they replied back enthusiastically. I encourage dog parents to buy from Mersey Raw, I can’t stress enough how the minces are high quality, my boy loves them! Containers are air-tight and delivery is on point :)

3 février 2026
Avis spontané
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Réponse de Mersey Raw

Thank you so much for taking the time to leave such a lovely review! 😊 We're thrilled to hear that you're happy with our packaging, delivery, and minces, and that your puppy loves them too.

We really appreciate your kind words about our customer service and the effort we put into ensuring everything arrives perfectly frozen and ready to enjoy. Reviews like yours make a huge difference to our small team, and it's wonderful to know our food is making your pup so happy! 🐾

Thanks again for your support and recommendation, we can't wait to continue helping your boy enjoy his meals!

Team Mersey Raw

Noté 5 sur 5 étoiles

Great food.

I must say this food is so good, my dog loved it, the packaging is very easy to open and great for storing it in the fridge or freezer as it stacks well.
I was very impressed with the variety available and it looks and smells very fresh, no horrible smell that comes with some raw meat, well except the ones with tripe in but that’s something completely different.
The delivery was very fast, my order arrived the next day as promised.
In my opinion you couldn’t go wrong feeding this food to your dog.

1 décembre 2025
Avis spontané
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Réponse de Mersey Raw

Hi Lindsay,

We're really glad to hear your dog loved the food, and that you were happy with the quality, packaging and delivery.

Thank you so much for taking the time to leave such a lovely review. ❤️😊

Team Mersey Raw

Noté 5 sur 5 étoiles

Would recommend

We are new to raw feeding and after doing lots of research decided to trial merseyraw food, for my two springer spaniels 12 years old and 18 months old. My old boy had become increasingly fussy with food, often leaving it and had started losing weight. I used Mersey Raw’s guide introducing raw feeding into their diet and he wolfed his food down licking the bowl clean.

We have made the switch over to raw feeding and I’m made up with the variety of different meats, the quality of the food, quick delivery and subscription discounts. After having an issue with delivery, I can vouch that the customer service is fantastic and the problem was sorted quickly.

26 janvier 2026
Avis spontané
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Réponse de Mersey Raw

Hi Carrie,

Thank you so much for sharing your experience! We're thrilled to hear that both of your Springers are enjoying the switch to raw feeding 🐶💛.

It's wonderful that the guide helped your older boy get back to loving his meals, nothing beats a clean bowl and a happy pup! We're also glad to hear that the variety, quality, delivery, and subscription options are working well for you.

Thanks for the kind words about our customer service too, we're always here to help if anything comes up. Wishing you both lots of happy mealtimes ahead!

Team Mersey Raw

Noté 5 sur 5 étoiles

Great quality & great customer service

Bought a few tubs to try and my dog loves it, seems to be great quality, high meat composition and not runny or watery like other brands.

Have now set up a subscribe and save with a couple of addition items added, the customer service representative Alex was top class in helping me set this up.

23 janvier 2026
Avis spontané
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Réponse de Mersey Raw

Hi Damien,

Thanks so much for your kind words! We're thrilled to hear your dog is loving the food and that it's hitting the mark on quality and texture 🐶💛.

We really appreciate you taking the plunge with subscribe & save, and I'm so glad Alex could help make the setup easy. Enjoy the extra goodies you've added, and we can't wait to keep supporting you both on your raw-feeding journey!

Team Mersey Raw

Noté 5 sur 5 étoiles

From a fussy pup to an utter carnivore...

Being the owner of a fussy 1 year old Leonberger pup, we've tried our hand at various brands and even butchers over the last year, all of which to limited success. Then we happened upon Mersey Raw and it's completely changed the game completely, now our pups eating every time without fuss.
The packaging is ideal for us as she'll eat a 500g tub each meal, and since they're in leakproof containers, they're infinitely more convenient than their counterparts.
Even the delivery we find ourselves impressed with, next day, very clearly packaged with great care.

Long story short we're delighted with Mersey and having it as a subscription just makes life so much easier.

20 janvier 2026
Avis spontané
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Réponse de Mersey Raw

Thank you so much for taking the time to leave such a lovely review, we're absolutely thrilled to hear how well your Leonberger pup is getting on with our food 🐾

Fussy eaters can be such a challenge, so it really means a lot to know Mersey Raw has made such a difference. We're glad the 500g tubs and packaging work well for you too, and it's great to hear delivery's been spot on as well.

Thanks again for choosing Mersey Raw, we really appreciate your support, and we're so pleased the subscription is making life that bit easier ❤️

Team Mersey Raw

Noté 5 sur 5 étoiles

Complete food query

I am feeding a 4 year old cavapoochon and a 5 month old cockerpoo on this food and both absolutely love it! My question was, Is it complete? Especially because i have a growing puppy. I was already mixing up the proteins and not found any that they turned their noses up at so Alex suggested adding frozen sprats and raw eggs with shell to provide extra vitamins. Iv now added the sprats to my subscription. Thank you for that information and hope it helps other customers with the same question. Excellent food and excellent customer service.

12 janvier 2026
Avis spontané
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Réponse de Mersey Raw

Hi Sylvia,

It's great to hear that they're enjoying all of the proteins and the sprats!

Thanks so much for taking the time to leave a lovely review. ❤️

Team Mersey Raw

Noté 5 sur 5 étoiles

Always 5 star service….and the dogs…

Always 5 star service….and the dogs love the food!

21 décembre 2025
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Réponse de Mersey Raw

Hi Rach,

Thanks so much for your kind words, we're so glad your dogs love the food! ❤️

Team Mersey Raw

Noté 5 sur 5 étoiles

Great Product

Well here i am back again . So came to Mersey Raw after trying other brands . Which were all fine . This time the textiure as changed which is better i have 3 small mouths to feed. And they love it . And yahh theres more novel proteins which my 3 love . Rabbit and oily fish .. and Rabbit fur one too . Just need to mix with other as to much bone as poo's end up like chark but glad theres morw available.

28 décembre 2025
Avis spontané
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Réponse de Mersey Raw

Hi Jacqueline,

Thanks so much for the 5-star review and for coming back to us, we really appreciate it 😊

We’re glad to hear the texture is working better for your three and that they’re enjoying the wider range of novel proteins, especially the rabbit and oily fish. You’re absolutely right about mixing with other proteins too, variety is key, particularly recipes using whole-prey where bone content can vary a little between batches.

Thanks again for your support! ❤️

Noté 5 sur 5 étoiles

High quality food & Excellent Customer service

Not only are the meals very high quality, they have helped my dog heal a few gut issues, the price is superb and the customer service is 2nd to none. Response time to queries is within 24hrs. Would recommend 10x over!!

19 novembre 2025
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Réponse de Mersey Raw

Hi Benita,

Thank you so much for your wonderful review. We're thrilled to hear the meals have made such a positive difference for your dog's health, that's exactly why we do what we do!

It's also great to hear you're happy with our pricing and customer service. Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience. 😊🐾

Team Mersey Raw

Noté 5 sur 5 étoiles

We have been using Mersey Raw for about…

We have been using Mersey Raw for about 16 weeks now, the boys LOVE their new raw food, their coats are soooo shiny and they are in tip top health. The boxes are packed with goodness. The packaging is so useful and thd food is kept frozen, and we love next day delivery. Thankyou.

19 novembre 2025
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Réponse de Mersey Raw

Hi Ruth,

Thank you so much for your lovely review. We're thrilled to hear your boys are loving their raw food and that you're seeing such great results, shiny coats and tip-top health is exactly what we love to hear!

It's great to know the packaging and next-day delivery are working well for you too. We really appreciate you taking the time to share your experience and for choosing Mersey Raw.

Thank you again for the 5 stars!

Team Mersey Raw

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