Mersey Raw Avis 

1 006
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have used Mersey Raw for my dogs food for a while, however it was only recently that I had to use their customer service to get help with one of my orders. I was contacted by Alex who resolved my is... Voir plus

Noté 5 sur 5 étoiles

Absolutely impressed over all. Very very quick efficient delivery. Very Very well packed order. I will be ordering again for the forceeable. I was ordering sprats from another place, their packaging e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just placed my first order and needed to change delivery address - completely my mistake - my message was picked up promptly and my address was amended. Customer Service has been exemplary!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Being able to have raw, fresh fridge/freezer ready bones delivered to my door I can't say more than "BRILLIANT " Oh except the great value for money! I will be definitely recommending Mersey Raw to my... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'alimentation animale
  2. Animalerie
  3. Livraison de repas à domicile
  4. Magasin d'articles pour animaux
  5. Producteur de produits alimentaires

À propos de Mersey Raw

Écrit par l'entreprise

Mersey Raw

Do you love your pets more than anything in this world? Well so do I and that is why I started Mersey Raw. My name is Ben Mcintyre, Founder and CEO of Mersey Raw. I am the biggest dog lover you will ever meet and my passion for dogs and animal health is the driving force behind it all. It is my belief that the benefits a raw diet can bring to a dog can be truly life changing and I am passionate to make a difference. I truly believe the conventional, commercial kibble diet dogs are fed is completely corrupted by greed and profit and serve no purpose or benefit to your pet.

Shop Raw Find Out More

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

1 k avis

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A répondu à 100 % de ses avis négatifs

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4,8

Tous les avis

(1 006)

72 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Mersey raw dog food

We have been using Mersey raw for the last 4 months, 2 months from a Northampton raw dog food outlet and now online direct. Our American silver labrador Nellie absolutely loves it. She is 2.5 years old and has been on raw since a puppy. We have tried lots of different brands including top sellers like Bella and Duke. We found that Mersey raw is the most meaty quality looking raw dog food, not sloppy and watery like others. I can definitely recommend it and and your dog will love it.
Andy G

22 juillet 2025
Avis spontané
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Réponse de Mersey Raw

Hi Andy,

We're really glad to near Nellie is a fan of Mersey Raw and that you're happy with the quality.

Thanks so much for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

So far so good.

Placed my first order with thus company yesterday, which was delivered within the time slot given.
Very impressed with the packaging and freeze blocks which had kept the food in a very good frozen condition.
My dog has been fed raw for some time and this company has more variety than the previous one.
I'm sure she will be well pleased.
I would recommend.

19 juillet 2025
Avis spontané
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Réponse de Mersey Raw

Hi Sharon,

We're really glad to hear your delivery arrived on time and that you're happy with our variety.

Thank you for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Fussy dog.....

My frenchie was getting bored of her normal raw, came across mersey raw on Facebook, there selection is brilliant. There have different varieties, each one has been a hit and have a empty bowl each time. The packaging is also a huge hit.
Definitely will be recommending to others.

7 juillet 2025
Avis spontané
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Réponse de Mersey Raw

Hi Samantha,

We're really glad to hear your Frenchie is enjoying Mersey Raw.

Thank you for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

What a great company with quality products

What a great company. The product is far superior to other pet foods we have tried. I have an extremely fussy labradoodle who turns her nose up at most things. Not this. She loves it. The quality is amazing, packaging impressive and the support is brilliant. We are at the beginning of our raw food journey but I know this is going to go well. Well done guys!

17 juillet 2025
Avis spontané
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Réponse de Mersey Raw

Hi Samantha,

It's really great that you're now on your raw journey, and we're really glad your Labradoodle is enjoying Mersey Raw.

Thank you for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Very popular with Tamsin

My Goldie / GSD cross absolutely loves Mersey Raw food as there are so many varieties and she loses attention quickly (not just with food, to be fair). Cleans the bowl every single time (except the oily fish one which she's not as keen on for some reason. It is a bit smelly, mind!). Website is easy to use, there are often special offers and discount codes, delivery is highly efficient via DPD and I know what and when to expect it every time. She was eating Nutriment before but it never looked or smelled as appetising and it was slightly more expensive too. We will sign up to regular deliveries provided she still likes it after the month's supply which has just arrived. I'm pretty sure she will.

17 juillet 2025
Avis spontané
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Réponse de Mersey Raw

Hi Andrew,

We're really glad to hear your pup is enjoying the food and that you're happy with our quality and service.

Thank you for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Absolutely fantastic quality food

Absolutely fantastic quality food
My GSD puppy loves it
Excellent and helpful customer service
Answered all my questions very quickly
Alex in particular was super helpful
Thank you so much
Ema Cole

15 juillet 2025
Avis spontané
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Réponse de Mersey Raw

Hi Ema,

We're really glad to hear your GSD puppy is enjoying Mersey Raw, and that you're happy with the service and quality.

We'll pass your kind words to Alex, too.

Thank you for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Great food with excellent results.

I changed from another excellent raw brand to Mersey Raw because of cost. I’m a pensioner with a big GSD to feed and believe in raw as I’ve fed my previous dogs raw for over twenty years now and the results are very very good. Anyway I was Googling and came across Mersey Raw, it took me several months before I changed but I’m glad I did, my bill now is cheaper and my dog still looks in great health. I won’t be changing again as both my dog and myself are very happy with Mersey Raw. She loves her food. Proof that raw works is the lack of vet visits. The variety of meals is excellent but all are delicious according to my girl. Also any questions I have have been answered straight away comprehensively and informatively. Delivery is next day and the boxes are fully insulated so the food arrive solidly frozen. I highly recommend Mersey Raw.

14 juillet 2025
Avis spontané
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Réponse de Mersey Raw

Hey,

Thank you so much for such a thoughtful and detailed review. It really does mean a lot to hear how well your dog is doing and that making the switch has worked out for you both.

We know how important raw feeding is to many of our customers, especially when it’s something you’ve committed to long-term, so we’re really pleased to hear that both the quality and the service have lived up to your expectations.

It’s great knowing our efforts with packaging, delivery, and customer support are making a difference too. We really appreciate your recommendation and your support, it means a lot to small businesses like ours.

Team Mersey Raw

Noté 5 sur 5 étoiles

Just put in a second order

Just put in a second order. I placed my first order as wanted to give my dog some variety in brands but what I also like is the 500g tubs are compact and therefore don't take up as much space in my freezer. So far my dog is enjoying it. Delivery is fast too so whats not to like!! Fingers x the excellent service and products continue.

14 juillet 2025
Avis spontané
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Réponse de Mersey Raw

Hi Angela,

Thank you for your kind words about our product and services. We certainly aim to continue.

Thanks for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

I have tried multiple raw foods for my…

I have tried multiple raw foods for my daschunds which they seemed to like at first but then would sniff and walk away the next day, I found Mersey raw online and decided to give them a try, I ordered a box with a selection of flavours to try and they loved them all apart from the exotic which they ate but didnt get excited about! The quality of the food is brilliant it looks like something we could eat, the containers are great they do not crack and brake when you open them and the lids fit back on perfectly keeping the food fresher for longer and not sloppy and bloody a day later. My dogs are really picky and thanks to the great bundle boxes I have been able to try them and order the flavours they loved the second time round. The free treats are a really nice touch and it's good to help a small business who are focused on the dogs needs and not cutting corners to make more money. The delivery is also super fast.
Thankyou

13 juillet 2025
Avis spontané
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Réponse de Mersey Raw

Hey!

It's really great to hear your Dachshunds are enjoying Mersey Raw and that you're happy with the quality and delivery.

We really appreciate your support, thank you for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

My dog is super picky (I mean SUPER…

My dog is super picky (I mean SUPER SUPER picky) he goes between raw, cooked and anything else he's willing and in the mood to eat. I used to use a local raw food company, but their food is wrapped in like a plastic bag, so when you open it you have to use it all at once or use a other plastic bag to store it in, which sometimes leaks, with Mersey raw, their food comes in lovely plastic tubs that DONT leak, so if your dog only eats small portions, you can just put the lid back on - perfect! This is a contributing factor to my return business (please don't change this!) Am really happy so far with the food and quality, and sometimes my dog won't eat it, sometimes he will (no reflection on the food though) so yes, very pleased and shipping is quick!

11 juillet 2025
Avis spontané
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Réponse de Mersey Raw

Hi Amy,

Thank you so much for taking the time to leave such a detailed review! We really appreciate your kind words and are glad to hear both you and your dog are happy with the food and service.

We completely understand how picky some dogs can be, it definitely keeps things interesting! It’s great to hear our tubs make things easier for you. They were chosen exactly for that reason: to keep things as convenient, clean, and hassle-free as possible, especially for those feeding smaller portions. No plans to change them!

Thank you for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

I have recently changed to Mersey raw…

I have recently changed to Mersey raw and have been very pleased with the service provided. My dog has enjoyed the variety of flavours available and always has a clean bowl. I would happily recommend these products to any dog owners wanting to feed raw.

10 juillet 2025
Avis spontané
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Réponse de Mersey Raw

Hi Andrew,

We're really glad to hear your dog is enjoying Mersey Raw!

Thank you for your kind words and great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Well priced, high quality product

I find their website and ordering process very user friendly and love the next day delivery! Although not the cheapest, their quality, choice, packaging and customer service is well worth the price! My dog is finally happy with her food after trying many different brands and that is good enough for me:)

9 juillet 2025
Avis spontané
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Réponse de Mersey Raw

Hey,

We're really glad to hear that your dog is happy with her food after trying multiple brands.

Thank you so much for your kind words about our quality and service.

Thanks for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Mia is a foodie

The meat is good quality, service is excellent…..I have a very funny eater but Mia seems to enjoy most of the selection
At least you can adjust your order if your dog suddenly goes off a flavour, Mia used to love the exotic but I’m not sure if you have altered the recipe but she does not seem quite as keen on this

22 juin 2025
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Réponse de Mersey Raw

Hi Christine,

We are really happy to hear that Mia is enjoying most of our range.

We've definitely not changed any recipes or suppliers, however, like us, pups preferences can change over time. Feel free to get in touch if you do have any questions, we'll be happy to help.

Thank you for the great review!

Team Mersey Raw

Noté 1 sur 5 étoiles

Too much bone content

Trying a new supplier and very disappointed by the large amount of bone. This brand constipated my 30kg dogs who never usually have issues.

22 juin 2025
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Réponse de Mersey Raw

Hi,

Thank you for your feedback, and I’m sorry to hear our food didn’t suit your dogs. We know how disappointing it can be when a new supplier doesn’t meet expectations, especially when your dogs are normally fine on raw.

Our minces are formulated to contain around 10% bone, in line with raw feeding guidelines, but we do understand that some dogs may be more sensitive to certain proteins or changes in texture.

If you'd like to pop an email over to hello@merseyraw.com with details about which mix you tried, we’d be happy to take a look and see if another variety might work better for your dogs.

We really appreciate you giving us a try and would be glad to be given an opportunity to help if we can.

Team Mersey Raw

Noté 5 sur 5 étoiles

Easy to communicate with always…

Easy to communicate with always informed of transactions and processes

21 juin 2025
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Réponse de Mersey Raw

Hi Mr Rainbow,

We're really glad to hear you're happy with our notifications and services.

Thank you for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Wide choice at good prices

There's a wide choice of both complete and boneless minces and some nice treats. My dogs love their minces and especially the lamb bones. I love that I get a discount with my subscription which comes without fail every week. It's well packaged with recyclable tubs and not too much packing in the box.

21 juin 2025
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Réponse de Mersey Raw

Hi Christine,

We're really glad to hear your dogs love the minces and lamb bones and that you're happy with your orders.

Thank you for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

The fact that they are a great way to…

The fact that they are a great way to keep my dog cool she loves the flavours I chose.

20 juin 2025
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Réponse de Mersey Raw

Hi Janet,

We're really glad to hear your pup's keeping cool in this weather and that she loves the flavours you chose.

Thank you for the great review!

Team Mersey Raw

Noté 4 sur 5 étoiles

Good food

Good food, still finding which meats suit my dog's digestion
Frozen sardines are great

20 juin 2025
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Réponse de Mersey Raw

Hi Mary,

We're really glad to hear you're happy with the food.

If there's anything we can do to turn these 4 stars into 5, please let us know!

Thank you for your review.

Team Mersey Raw

Noté 5 sur 5 étoiles

Excellent

This is my 2nd order and first class meat Floyd loves it. Was using another company but unfortunately for them using Yodel for delivery is shocking. Your delivery is 1st class service. Will definitely recommend to family and friends who feed there dogs Raw also . Thanks

2 juillet 2025
Avis spontané
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Réponse de Mersey Raw

Hi Lynn,

We're really glad to hear that Floyd loves Mersey Raw and that you're happy with our service.

Thank you for the great review!

Team Mersey Raw

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