Metal Morphosis Avis 

Have had 4 piercings now at the Carnaby branch and my 10 year old also had hers done. The piercers are fantastic and Karina especially was wonderful with my daughter, who had a wobble just before having her ears done. Staff are always friendly and polite, even under pressure - it can get very busy! Have been back several times to have the bars changed in my forward helix piercings and when my piercing came out completely in my sleep and I couldn’t get it back in; nothing is ever too much trouble. The aftercare is absolutely amazing.

I took my 11yo daughter to have her ears pierced at the Hackney branch two months ago. I was waiting to check it all healed properly before leaving a review (it did!). Julien was very gentle with her and I really liked the way he ensured he had her consent for the piercing and talked her through what would happen, and their policy on piercing kids which is on the website. It felt clean and hygienic and I was much happier with this than I would have been a piercing gun on a high street store.

I went to get a piercing in both ears 👂 Win has put the mark on my ears & I’ve asked my boyfriend if it was even. He asked Win to adjust the mark twice as it wasn’t to his liking. Win wasn’t very happy about it and made few sarcastic comments which weren’t nice. On top of all that both piercings fell apart within 48 hours when I return home to Dublin. Had it fixed in Dublin where customer service counts. Wouldn’t return to this establishment again

Leaving a review here as well because it was just a really straightforward experience with lovely customer service. Went to the Hackney branch for a nostril piercing by Julien and can definitely recommend. The price and service are superior

I had a brilliant experience in Metalmorphosis, Carnaby Street. Clem was very friendly and accomodating so he made me feel at ease before my piercing appointment. This was my first cartilage piercing and I was very lucky to have had it done by the lovely Cheryl. She was extremely professional and kindly explained the process to me. I would highly recommend having your piercing done here. I love mine and I am coming back for more!

Second time visiting today. Had my daith pierced by Matthew and he was very professional and made me feel at ease. The girls in the shop helped me pick the perfect pierce of jewellery and then I came back an hour after it had been sterilised. It may be a little more expensive than other places but you can get amazing jewellery so it’s worth every penny.

Brilliant, brilliant service from true professionals who really know what they're doing. You feel safe and know you're going to have the best service. They are also really creative and can guide and advise you on your choices. Thank you so much! Charlie

I had so much hopes when visiting the Shoreditch branch of Metal Morphosis, someone had told me how great the Topshop concession used to be back when Topshop was around.
Turns out the shop stinks of cigarette smoke! Either someone smokes inside the shop or in the corridor that leads to the stairs, likely doing it when it's too cold or rainy, or because they don't have any care and respect for non-smoking customers. The smoke goes straight upstairs into the shop itself, it's unbearable, unhealthy (second-hand smoke is carcinogenic) and unhygienic.
The top of the jewellery shelves is dusty and it's clearly not been cleaned for a while.
This is disappointing and in contradiction with the brand's claims of "offering a clean, discreet and professional service."
Cigarette smoke has no place in any retail shops in 2021, let alone a piercing studio.
Staff members who are smokers should be given some training and take their job and hygiene more seriously.

I brought a beautiful sparkly solid gold clicker for my daith and it’s amazing quality! Fits perfectly and so pretty . Came in lovely packaging and sealed in a little plastic sleeve and a disinfectant wipe . The little details and extras were a lovely touch to great customer experience. Will definitely order again