Metro Rod Avis 

Arranged an emergency call out through Tom.
Ben arrived just over an hour later to a flooded shop cellar.
Straight to work, no complaints and got the access hatch up in said flooded cellar.
A good jetting cleared the drains, water levels dropped, and thought that was job done....
No. Ben then got the wet vac out and did his best to clear all that was left..
Polite and smiling all the time.

Excellent service.

Great service, super responsive and quick. Engineer who came was patient and explained everything to me very well.

Not great. Had to have them out twice as job wasnt done 1st time as stated. Gutters were still full of weeds.. Am now waiting for repairs to leaking gutters caused by cleaning. Staff member was friendly and courteous though.

Came promptly, cheerful and helpful. Resolved the blockage in no time. No fuss, no mess, excellent

Very fast and efficient came out an hour after I contacted very polite and pleasant guy unblocked my sinks and toilets felt embarrassed as it was such a small job very happy with his customer service feel relieved now good job unfortunately didn’t get his name.

I reported the blocked drain to the Council. They were unable to unblock it,and they contacted Metrorod for me. The guy who came out was very polite, and did a thorough job,by unblocking the drain and testing it with a dye substance, to make sure it was properly unblocked and flowing freely. Good job! Thank you.

Came out very last minute and fixed my shower quickly. Lovely, professional and polite fella. Very pleased. Thank you

Booked in fairly swiftly. Driver arrived and was very professional.

No issues. Operator was professional and knowledgeable.
Cleaned up work area after unblocking the drains.

Friendly staff, excellent service

Today I put a call in to Homegroup for someone to remove blockages from multiple drains within a couple of hours a polite and friendly workman came and cleared all blockages very quickly 👍

Excellent service came out pretty quickly

Fantastic service.. Chris was amazing .he arrived promptly, sorted out a horrendous blockage with great tact and sensitivity. A hero. Thank you!

Amazing job. My toilet bath and sink was blocked and just like that he managed to unblock and descale the toilet. So impressed thank you to the young chap who helped :)

The person that was sent out handled it very well. He was very caring of the job. Overall very great experience. Would also like to add that my son has autism and he likes to play with people and he was very understanding and kind to him! Give that man a raiseee

Excellent customer service. Polite employee.

Absolutely brilliant service from these guys, sorted my issues promptly and were very honest with me in regards to the price, would trust them with any plumbing issues that arise in the future, great service and friendly guys !

TOTALLY PROFESSIONAL AND EFFICIENT SERVICE PROVIDED BY LIAM DUGUID OF METRO ROD ELLON IN ABERDEENSHIRE.
SERIOUS BLOCKAGES AFFECTING 2 PROPERTIES WERE THOROUGHLY EXAMINED BEFORE BEING SKILFULLY RESOLVED.
LIAM PROVIDED PHOTOS SHOWING THE TRUE EXTENT OF BLOCKAGES AND ONLY LEFT ONCE HE AND I WERE TOTALLY SATISFIED THAT HE'D TOTALLY CLEARED ALL PROBLEM AREAS.
LIAM PHONED AHEAD, WAS VERY PLEASANT AND PATIENT THROUGHOUT.
MOST DEFINITELY A 5 STAR EXPERIENCE FROM START TO FINISH.

Polite , thorough, tidy

On the day of arrival there was a power cut so no lifts were operating in the apartment block. Aron walked up 32 flights of stairs to get my apartment. This guy deserves a medal and a pay rise. He went well above the expected to complete a company job. Thanks