The metal garden bench we ordered arrived very quickly but the fittings were missing. They sent new fittings within a day but unfortunately these were not the correct ones. They sent more fittings b... Voir plus
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Lisez les avis des autres
The armrests that came with the chair could not be fitted as per the instructions. I had to drill out the frame in order to bolt the armrests on from below. This also required purchasing extra 6mm bol... Voir plus
L'entreprise a répondu
The buying process was fine but the delivery was bad. The riser/recline chair was delivered in 2 boxes the were left in the middle the drive by the gate. Very heavy the car could not get out. The natu... Voir plus
L'entreprise a répondu
I give 5 star now as i found my parcel to my neighboor- my advice is when you left the parcel to neighboor you have to be specific which nejgboor is it . So its easy for us to look for it. But your it... Voir plus
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Magasin d'articles pour animaux
- Magasin de meubles de chambre à coucher
- Magasin de meubles de salon
- Magasin de mobilier de jardin
- Magasins d'appareils de fitness
Écrit par l'entreprise
We're a UK-based retailer bringing you great value across home, garden, pet supplies, outdoor living, kids' toys, office essentials, and bathroom goods. Whatever you're shopping for, we aim to make it easy to find quality products at prices that make sense. You'll find us on major online marketplaces, and we're proud to partner with well-known high street retailers, supplying goods sold through their websites too. Thanks for shopping with us - we'd love to hear what you think!
Coordonnées de contact
1 Northampton Cross Logistics Park, NN4 9FH, Northampton, Royaume-Uni
- 08002404050
- mhstar.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 32 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Second time I've used Aosom
Second time I've used Aosom. Both times have been great. Delivery time was next day. Very pleased and would 100% use again.
the size ,price and quality of the…
the size ,price and quality of the product, also the speed in which it was delivered.
Water butt purchase
Water butt purchase. Arrived on my door step 12h later. Incredible delivery speed
Excellent Customer Service Experience
I would like to express my sincere appreciation for the outstanding support I received regarding my 12V Kids' Electric Car purchase.
Shortly after receiving the item, I experienced an issue with the product. I contacted your customer service team for assistance, and I was very impressed with the level of support provided. The team was professional, responsive, and committed to resolving the problem. They guided me process and addressed promptly.
Thanks to your excellent customer service, the matter was resolved successfully, and my child is now enjoying the electric car. Your dedication to customer satisfaction made a significant difference, and I truly appreciate the effort and support provided throughout the process.
Thank you once again for your excellent support.
A replacement part for garden parasol
I recently enquired about a replacement part for my garden parasol.
I spoke to Awais who was incredibly helpful and was able to find the part I needed, which I received within
4 day’s.
Thank you very much.
Between order and delivery was a very…
Between order and delivery was a very short time and the product and instructions were very good
Quick delivery excellent quality product
Quick delivery excellent quality product
5 Star Service and Product
From start to finish the service was outstanding
The quality of the chair, the price and the timeframe for delivery is exceptional as was the communication.
I will highly recommend the company and services.
I questioned the fact that the screws…
I questioned the fact that the screws are small but mot magnetic making it difficult to assemble
This is a great little chair
This is a great little chair. Well priced and very comfortable. Arrived very quickly.would definitely recommend chair and company. Very pleased with product. One really satisfied customer
They kept me updated on my delivery
It informed me when my delivery would be , and I need to change the day it was arriving, they did that with any problem, I was very happy with the service , it didn't take long to order the item, I would recommend them
Still waiting for sofa to arrive
Sofa ordered on 31/08/26 and delivery was supposed to take 2-3 days. After rearranging my schedule all week so I could be home to receive it, I’ve today been informed by MH Star UK that it will take another couple of working days at least, the sofa is ‘in transit’ and ‘thank you for my patience’ - but my family and I don’t have a sofa and no real idea when the new one will be arriving! As a result we will avoid using this company in the future and would not recommend to family and friends. Be wary of ordering items on Argos as this company is one of their recommended sellers.
Order cancellation and refund requested so we can place an order with another company for a quicker, confirmed day delivery.

Réponse de MH Star UK
Extremely Disappointing
Over a week ago, I contacted you regarding my unresolved issue with order number 138800006443. You replied that you would resolve the matter promptly and apologized for the inconvenience caused.
However, it has now been almost another week, and I have still received no further response or update regarding my issue. This lack of communication is extremely disappointing and gives me the impression that my concern is simply being ignored.
As requested, I have completed and submitted the disclaimer form. Therefore, I am now requesting that you process my full refund without any further delay.
I have already been waiting long enough, and I do not want to continue wasting my time following up on an issue that should have been resolved by now. The numerous negative reviews on Trustpilot also raise serious concerns about the way customer issues are being handled.
Please resolve this matter and issue my full refund immediately. If I do not receive a satisfactory resolution promptly, I will have no choice but to share my experience through appropriate review platforms and consumer channels.
I expect a clear response confirming the status of my refund.

Réponse de MH Star UK
Ssuper fast delivery
Ssuper fast delivery, good quality product, very easy to put together
I had problems with my comfy chair they…
I had problems with my comfy chair they sorted the problem out straight away, I'm really chuffed ...
Damaged goods
Damaged goods, missing parts and no instructions included, requested return still not actioned

Réponse de MH Star UK
Received the light in a few days
Received the light in a few days. Happy with the purchase and worth the money.
Excellent service
Excellent service, super fast delivery and a great product.
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